Transcript Dealing with Change

A. Starts with an Individual Reflection...
B. ...followed by an Input on Change...
C. ...to be discussed in the Groups ...
D. ...and to be shared in the Plenary.
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A. Individual Reflection-Exercise
1. Which changes did you face during the last 5-10 years?
(business or private)
2. Which of them - did you initialise?
and which - have been imposed on you?
3. How would you describe your typical behaviour
dealing with change?
2
B. Input about Dealing with Change...
... and your task afterwards:
„Which similarities do you detect
between
the patterns / phases / characters presented
and
your personal reflections about
your typical behaviour dealing with change?“
3
B. Input about Dealing with Change...
...expect to get different typical patterns
when dealing with change
I
A typical pattern when the change is perceived as negative
II
... and one for changes that we consider to be positive.
III A „Change house“ with four rooms and ...
IV ... four Characters (Sniff, Scurry, Hem + Haw) resembling
different parts of us (=> “Who moved my Cheese“)
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I.
Emotional Responses to Change perceived as Negative
2. Anger
emotional response
„Why me?“
5. Acceptance
„Letting go and
open up for the
new situation“
3. Bargaining
1. Denial
„ There must be
some mistake“
„I want to
make
a deal“
Testing
4. Depression
„There is no deal“
adapted from: Elisabeth Kübler-Ross
time
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II.
Emotional Responses on Change perceived as positive
1. Blinded
Optimism
(certainty)
“Finally, Management
will implement my ideas“
5. Completion
(satisfaction)
emotional response
4. Justified Optimism
(trust)
3. Hopeful Realism
“The project is gaining
momentum into a
positive direction“
“Implementation
is nearly
finished“
(hope)
“There may still be good
aspects in the whole project“
2. Informed
Pessimism
(doubts)
“It‘s not really
what I expected
at the beginning“
Danger of resignation
(private or public ~)
adapted from: D.Kelley + D.R. Connor
time
6
III.
The Change House - there is no „end point“ of change
the contentment room
the renewal room
* *
I
* *
I
the denial room
the confusion room
direction is anti-clockwise => otherwise you are stuck!
adapted from: Claes Jansen
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III.
The Change House - with additional rooms ...
the contentment room
The
Complacency
Lounge
the renewal room
* *
I
* *
I
the denial room
The Dungeon
of Denial
the confusion room
Paralysis
Pit
adapted from: Claes Jansen
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IV. THE CHEESEEXPERIENCE
Based on the #1 Bestselling
Business Book
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Featuring
“Hem” & “Haw” and “Sniff” & “Scurry”
Characters Who Represent The People
We All Work With and Live With Everyday
— Including Ourselves
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SNIFF?
SCURRY?
Who can smell
change in the air Who goes into
action immediately
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HEM?
Who does not
want to change.
“It’s Not Fair!”
HAW?
Who is startled
by change, but then
laughs at himself,
changes and moves on
to enjoy New Cheese
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The Sniff, Scurry, Hem & Haw
Parts of Ourselves
We may have a little bit of each of these
characters in us—which we can use to
help us deal with change.
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THE HANDWRITING
ON THE WALL
Change Happens
They Keep Moving the Cheese
Anticipate Change
Smell The Cheese Often So You
Know When It Is Getting Old
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Adapt To Change Quickly
The Quicker You Let Go Of Old Cheese,
The Sooner You Can Enjoy New Cheese
(Try to) Enjoy Change!
Savor The Adventure And
Enjoy The Taste Of New Cheese!
Be Ready To Change Quickly
& Enjoy It, Again!
They Keep Moving The Cheese
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C. First discuss with your neighbour (~ 10 minutes)
then within the group (~15 minutes):
Which similarities did YOU detect
between the characters or phases dealing with change
and your personal reflection about your change patterns?
1. Blinded
Optimism
2. Anger
3. Bargaining
5.
Acceptance
5. Completion
4. Justified Optimism
3. Hopeful Realism
Testing
1. Denial
4. Depression
2. Informed
Pessimism
Danger of resignation
contentment
renewal
*I*
I
denial
confusion
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D. Sharing in the Plenary (preparation)
As a Group:
Please prepare a Flipchart-Poster
representing the
personal insights of your group
about dealing with change.
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