Transcript Student Orientation Packet 2015-2016

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Thank you for choosing UNH Dining Services as your on campus
employer.
The following Power Point presentation is a overview of important
information that you should know before you begin your first day with any
UNH Dining Services operation.
You will be responsible for providing a printed and signed quiz, at the end
of this presentation, to your supervisor. You will also be responsible for
printing, signing, and returning the signature page indicating that you have
read and understand the policies of UNH Dining. While reviewing this
information please ask your Supervisor if any policy you encounter is
unclear.
We look forward to working with you and wish you every success in the
year ahead.
UNH Dining Services includes:
HOLLOWAY COMMONS
PHILBROOK DINING HALL
STILLINGS DINING HALL
 Bring your own lock
 Empty at the end of the day
 Do not leave valuables in them without a lock!
 Personal belongings are not allowed to be
behind the lines, cash registers or in the offices.
(Including cell phones and mp3 players)
T-Shirt
 Provided by your Dining Hall; one for each shift you are scheduled for
 You are responsible for bringing it in CLEAN and WASHED
regularly for each shift
Nametag
 Your name tag is to be worn on your uniform shirt opposite the logo
Long pants
 Clean with no holes; jeans are best.
 No shorts or capri-style pants are allowed in any Dining Services unit.
Head Covering
 A hat.
 Hair longer than your shoulders must be tied back AND off of your
shoulders; in either a braid or bun.
 No bandanas
Closed-toe shoes
 Like a sneaker with socks
 No shoes that reveal ANY part of your skin are allowed; your entire foot
must be covered
Positive Friendly Attitude
 SMILE - a real smile is preferred 
Practice good personal hygiene!
Our expectation is that all Associates will:
 Wash regularly
 Be free of offensive body odor.
 Arrive to work in a clean uniform shirt.
 Have the proper hair restraint.
(Hat)
 Be clean and neat in appearance.
 All Associates are to punch in and out for their shift
 Failure to punch in or out for your shift may result in
disciplinary action up to and including termination of
employment
 Each Associate is enrolled in the biometric finger scan
system at the time of hiring
 Your hiring Supervisor will enroll you into the system
Missed Punch Policy
 A missed punch form MUST be signed by you and your supervisor within 1
week of the missed punch
 A third missed punch during the calendar year (January – December) will result
in a initial letter of reprimand
 A fifth missed punch in the calendar year will result in a final warning
 A sixth missed punch during the calendar year may result in termination
 A missed punch adjustment will not be made until the next pay period
If you have been absent from a scheduled shift; whether it was
scheduled out or you called out - this is called a missed shift
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If you have missed 1 scheduled shift = ok
If you have missed 2 scheduled shifts = a documented email will be sent to
you informing you of missing 2 shifts and that you will need to speak with
your supervisor/manager and that you are in danger of losing those shifts
and possibly removed from the schedule
If you have missed 3 or more shifts = another documented email informing
you that you have been terminated from Dining Services and permanently
removed for the schedule
Less than 4 hours =No Scheduled Break
4 hours =15min.
5 hours=15 min.
5 1/2 hours = 30min. (unpaid)
6 - 7 ½ hours = 1 – 15 min. &
1-30 min. (30 min. unpaid)
8 -10 hours = 2 - 30min OR
1 – 30 min. & 2 -15 min. (30 min. unpaid)
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These are the break times you are entitled to if you are
Scheduled for these time periods.
Your role with UNH Dining Services is critical to our overall success.
 Arrive on time for your shift
 Punch in on time for your shift
 Check in with your supervisor for your daily assignment
 ALWAYS CALL if you are going to be late
 ALWAYS CALL at least three hours prior to an absence caused by illness
 It is your responsibility to notify your supervisor of any known conflicts in your
schedule immediately
It is important to let your Supervisor know if you are sick.
Illness can spread very rapidly through the carelessness and poor hygiene
of individuals no matter how good their intensions may be.
IF YOU ARE SICK
STAY HOME, DO NOT come in to tell us you are sick.
CALL US and make every effort to speak with a Supervisor at least three
hours prior to an absence caused by illness.
Hand washing and Glove Use are critical components to the success of any
foodservice operation. For this reason it is essential that you follow these
basic sanitation rules:
Wash Your Hands
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Before you begin your shift
When they are dirty
After using the bathroom
When you return to the work station
Between touching raw foods and foods ready to eat
Customer Perception…
Look at what you are doing from a customer point of view.
It is the most important view.
How to wash your hands properly…
Proper glove use is important to reduce the possible transmission of harmful
pathogens that can cause food borne illness. Always wear food-grade plastic
gloves:
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When preparing foods ready to eat
When handling/restocking ready-to-eat foods
When you have sores, cuts, abrasions on your hands
Keep cuts and abrasions clean, bandaged and dry
and wear clean gloves
Change Gloves Often:
 As they become soiled or torn
 Before beginning a different task
 At least every 4 hours of continued use for the same task
 After handling raw foods and before handling foods ready to eat
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Sign up for a minimum of TWO shifts per week
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You MUST give TWO weeks notice if you are
droppinga shift or leaving us
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Show up to work on time
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Find a replacement if you know that you won’t be
able to work
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Do remember to punch in and out
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Have fun…
 Make friends with your coworkers
 Working for UNH Dining Services should be a enjoyable experience
Forget to show up for work
 A no call/no show may be cause for termination
Eat or drink at your work station
 Against health codes
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Quick drink breaks can be taken with permission
from supervisors
Use any personal electronics at work
 This includes cell phones, laptops and headphones
 Using these items can be a safety hazard
 This may result in a write-up
Give poor customer service
 We need them in order to have jobs
 This will result in a write-up
Disobey sanitation and safety procedures
 This will result in a write-up
Work under the influence of drugs or alcohol
 This will result in immediate termination
Steal (Immediate Termination)
 Time
 Money
 Product
 Unauthorized giving of products is a form of stealing
Talk back/insubordination
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If you have a better way of doing something or a question,
present it in a respectful, constructive manner
Questions?
If you have questions, please ask your immediate supervisor.
Test Time!
Click on the “Student Orientation Packet Test”
Print out the test.
Take the test.
Sign the form.
Hand it in to your Supervisor.
They will keep it on file.
Your Supervisor will contact you
if there is a problem with your test.