Transcript download Garlin's Contact Protocol (PPTX, 98.76 KB

CONTACT PROTOCOL
I have a
question …
The question is about Consumer Behaviour
(e.g. an assessment task, subject content,
general administration).
The question is about me
(i.e. it is private/personal or
otherwise confidential)
HAVE I CHECKED THE LEARNING GUIDE?
NO – CHECK THE LEARNING GUIDE
YES
Have I found the answer to
my question?
YES 
NO
HAVE I CHECKED THE RIGHT FORUM ON
THE vUWS DISCUSSION BOARD for the
same/similar question and its answer?
YES
NO – CHECK vUWS
Have I found the answer to
my question?
YES 
NO
POST A QUESTION IN THE
RIGHT FORUM ON THE
DISCUSSION BOARD
EMAIL coordinator or tutor