Transcript Gary Purser's presentation (335 kb)

Gary Purser
Neutral Process Facilitator
Process Consultant
Certified Professional Facilitator
‘All round jolly nice bloke’
Agenda
 Identify requirements
 Agree Process
 Facilitate Process
 Review
1.
2.
3.
4.
Define some terms
Describe a Model of Facilitation
Discuss alternative types of facilitator
Discuss alternative types of facilitation
Facilitation
Facilitate, fa-sil'it-at; vb. To make easy, to
lessen the labour of, to remove obstacles,
to release, to set free.
Oxford English Dictionary
The Model
Change
State B
Task
State A
Process
'How we do it'
Decision
Process
Process
Stored
data
Action Plan?
Process
A
B
Task
Content
Location?
11 12 1
2
10
9
3
8
4
7 6 5
Content
Laughter?
Time?
Emotions?
People - Who?
How many?
Feelings?
Heat & Light?
Anger?
Atmosphere?
Food?
Energy?
Agendas?
Dynamic
'What's going on ?'
So why would
members of the
Consultancy Specialist
Group of the British
Computer Society
need Facilitation?
Neutral Process
Facilitation
 Neutral – content - participants
 Works for whole group
 Belief that participants can/want to
solve their problems
 Group Wisdom
 Process Expert –v- Content Expert
 Questions not Answers
Neutral Process
Facilitation
Getting In
Getting On
Getting Out
Consultant Facilitation
“Is there a different
model for members of
the Consultancy
Specialist Group of the
British Computer
Society?”
Types of Facilitator
Neutral Process
• Unattached to Outcome
• Content Neutral
Types of Facilitator
Consultant
Now in my humble
opinion ……..
Types of Facilitator
Chair
Point of
order!
Types of Facilitator
Trainer
That’s the way
to do it!
Types of Facilitator
Neutral Process
Consultant
Chair
Trainer
So which one will you be?
When?
 Participation
 Decision Making
 Action
 Recognising that there is no one
truth.
Gary Purser
CONSULTANCY
HOLLINGTON HOUSE

12 PENN ROAD
TRAINING
PARK STREET

ST. ALBANS
FACILITATION
HERTFORDSHIRE
Telephone: 01727 - 768102 Fax : 0870-0568387 Mobile 07966 014752
Email [email protected] Web Site www.gpassoc.com
AL2 2QS