The Art of Negotiating
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Transcript The Art of Negotiating
The Art of Negotiating
Creating Win/Win Situations
Negotiating:
Oral Communication of Trading Goods,
Services, Property or Money
We Negotiate Everything!
Types of Negotiators
Aggressive Win/Lose
Passive Lose/Win
Pragmatic Win/Win (What we should
do)
Three Things to Keep in Mind
Power Influences People
Information needs to be available
Negotiations are usually tense situations
Rules For All Negotiations
1) If you narrow down to one issue
someone has to lose.
2) Keep several options available at all
times.
3) Do not assume that others want the
same as you
4) It will not be Win/Win if we think that
they want the same things. ( Win/Win
Keeps negotiations positive, moving along
and straightforward.)
Helpful Hints
1.
Separate people from
problems.
2.
Focus on interests , not
positions
3.
Generate many possibilities
before deciding.
4.
Insist that the result is based
on some objective standard.