Transcript KNOWLEDGE MANAGEMENT PERTEMUAN 3 THEORY ORGANIZATIONAL

KNOWLEDGE
MANAGEMENT
PERTEMUAN 3
THEORY ORGANIZATIONAL
KNOWLEDGE CREATION
KNOWLEDGE AND INFORMATION
TWO DIMENTION OF KNOWLEDGE
CREATION
KNOWLEDGE CONVERSION: INTERACTION
BETWEEN TACIT AND EXPLICIT KNOWLEDGE
FOUR MODES OF KNOWLEDGE
CONVERSION
• SOCIALIZATION: FROM TACIT TO TACIT
• EXTERNALIZATION: FROM TACIT TO
EXPLICIT
• COMBINATION: FROM EXPLICIT TO
EXPLICIT
• INTERNALIZATION: FROM EXPLICIT TO
TACIT
SOCIALIZATION: FROM TACIT TO TACIT
EXTERNALIZATION: FROM TACIT TO
EXPLICIT
COMBINATION: FROM EXPLICIT TO
EXPLICIT
INTERNALIZATION: FROM
EXPLICIT TO TACIT
CONTENTS OF KNOWLEDGE AND THE
KNOWLEDGE SPIRAL
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ENABLING CONDITIONS FOR
ORGANIZATIONAL KNOWLEDGE
CRITERION
INTENTION
AUTONOMY
FLUCTUATION AND CREATIVE CHAOS
REDUNDANCY
REQUISITE VARIETY
FIVE-PHASE MODEL OF THE
ORGANIZATIONAL KNOWLEDGE
CREATION PROCESS
• THE FIRST PHASE: SHARING TACIT
KNOWLEDGE
• THE SECOND PHASE: CREATING CONCEPT
• THE THIRD PHASE: JUSTIFYING CONCEPT
• THE FOURTH PHASE: BUILDING AN
ARCHETYPE
• THE FIFTH PHASE: CROSS-LEVELING OF
KNOWLEDGE