Transcript mod2unit1aseg2ppt.ppt

DEED
WorkForce Center
Reception and Resource Area
Certification Program (RRACP)
Module 2
Unit 1a: WorkForce Center System I
Learning Objective 2
Learning Objectives 2
WFC Programs and Services
 Program referrals
 Programs and
Services
PROGRAM REFERRALS
Program Referrals
Since WIA is federally funded,
it requires that any recipient
(organization) receiving
WIA funding is to refer
customers to WIA
programs.
Most programs provide some
level of supportive services
and possible training
money. Eligibility is based
on one or more of factors:
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Income level
Age
Dependent status
Disability
Work status
Veteran status
Job termination reason
Barriers to employment
Referring Customers to Programs
Knowledge of basic program information facilitates the
referral process. When referring customers:
DO:
DON’T:
Direct customers to the menu of programs
and explain the basic services they provide.
Ask customer if he or she is a member
of a targeted group unless it is self-disclosed
in conversation.
Discussion Point
1. How you identify members of
a specific group?
2. How you refer customers to
programs?
PROGRAMS AND SERVICES
List of Programs and Services
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Adult Basic Education
Business Services
Dislocated Workers
Trade Adjustment
Assistance
Displaced Homemakers
Food Support and Training
Program
Job Service
Local resources
Migrant and Seasonal
Worker Program
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Minnesota Family
Investment Plan
Rehabilitation Services
State Services for the Blind
Senior Community Service
Employment Program
Unemployment Insurance
Veterans Services
Youth
WOTC and Federal Bonding
Adult Basic Education (ABE)
The mission of ABE in MN is to provide adults with
educational opportunities to acquire and improve their
literacy skills necessary to become self-sufficient and to
participate effectively as productive workers, family
members, and citizens.
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GED - General Educational Development diploma / Adult Diploma
ESL - English as a Second Language
Basic Skills Enhancement
Work Readiness/Workforce Preparation
Citizenship/Civics Education
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Family Literacy
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http://mnabe.themlc.org/Adult_Basic_Education2.html
Business Services
DEED encourages the creation and retention of high
quality jobs through business growth, expansion and
retention. Business development services help
companies expand or relocate in Minnesota, find and
train employees, promote international trade, and
finance business expansions.
http://www.deed.state.mn.us/bizdev/index.htm
Dislocated Workers and
Trade Adjustment Assistance
Dislocated Worker Program (DW):
DW Provides both training and employment services
to Minnesotans who are--or about to be--unemployed
due to layoffs and plant closings.
http://www.deed.state.mn.us/dw/index.htm
 Trade Adjustment Assistance (TAA):
TAA is available to workers who lose their jobs (or
whose hours of work and wages are reduced) as a
result of increased imports.
http://www.deed.state.mn.us/taa/index.htm
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Displaced Homemakers
The Displaced Homemaker Program provides preemployment services to empower homemakers to enter
or re-enter the labor market. Customers are women or
men who have worked mainly in the home for a
minimum of two years caring for home and family. Due
to loss of family financial support (usually through death,
disability, or divorce), these customers must support
themselves and their families.
http://www.deed.state.mn.us/wpd/dhp/
Food Support Employment Training
The Food Support Employment and Training (FSET)
Program provides food support recipients who do not
receive other cash assistance with services that will
result in employment and self-sufficiency. In return for
monthly food support, adults between the ages of 18 and
55 must comply with work requirements by participating
in work or work-related activities.
http://www.deed.state.mn.us/cbs/fset/
Job Service
A core partner in WorkForce Centers throughout the
state, and is a program run by DEED. The mission of
Job Service is to provide and support a labor exchange
system which helps Minnesota businesses build and
maintain a world class workforce and which helps
workers and job seekers manage their participation in
the workforce and enhance their self sufficiency.
Migrant and Seasonal Farmworker
Program
Migrant and Seasonal Farmworker Program specializes in
providing assistance to employees and employers
seeking to obtain work or workers in agricultural and
non-agricultural employment.
http://www.deed.state.mn.us/migrant/index.htm
Minnesota Family Investment Program
The Minnesota Family Investment Program (MFIP)
provides support for low-income families with children
that helps parents move from welfare to unsubsidized
employment. For most parents participation in
employment services is mandatory.
 MFIP is jointly administered by the Department of
Human Services and the Department of Employment
and Economic Development (DEED).
http://www.deed.state.mn.us/cbs/mfip/
Rehabilitation Services
Vocational Rehabilitation Services works with
individuals who have disabilities and provides a variety
of services.
 Vocational planning
 Employment information
 Referral services
They also provide guidance in maintaining employment.
http://www.deed.state.mn.us/rehab/index.htm
Senior Community Service
Employment Program
The Senior Community Service Employment Program
(SCSEP) provides part-time community service
assignments for people 55 years of age or older who
have earnings of less than 125 % of the federal poverty
income guidelines. The community service assignments
is used as a training opportunity to acquire skills or
improve existing skills to gain unsubsidized employment
in the private sector or other employment opportunities
after completion of the community service assignment.
http://www.deed.state.mn.us/oldwkr/index.htm
State Services for the Blind (SSB)
The mission of SSB is to facilitate the achievement of
vocational and personal independence by Minnesotans
who are blind, visually impaired or DeafBlind.
SSB is a branch of DEED and provides programs and
services for Minnesotans of any age who have a vision
loss that creates a barrier to their vocational or personal
independence.
http://www.mnssb.org/
Unemployment Insurance (UI)
The mission of UI is to enhance workforce
development and economic strength of Minnesota by
providing unemployment insurance for individuals and
employers.
The Unemployment Insurance (UI) Program provides
temporary benefits to qualified persons out of work
through no fault of their own. Benefit payments replace
part of the income lost while a worker is between jobs.
http://www.uimn.org/
Veterans Services
Many state and federal programs exist to ensure that
Minnesota veterans get specialized employment and
training services.
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Vocational rehabilitation services
Individual, intensive employment assistance
In-person orientation to WFC services
Job search info., and resume/cover letters assistance.
Priority of Service: Means with respect to any qualified job training
program, that a covered person shall be given priority over
nonveterans for the receipt of employment, training, and placement
services provided under that program.
http://www.deed.state.mn.us/veterans/index.htm
Discussion Point
1. How many of you use the
Minnesota Veteran’s
questionnaire?
2. What do you do with the
questionnaire when it is
completed?
Youth Development Services
Youth Services includes a core set of employment and
training programs for economically disadvantaged and
at-risk youth.
 WIA Youth
 Minnesota Youth Program
 Youthbuild
 Liaison to faith-based and community-based
organizations
 Liaison to high schools, students and parents.
http://www.deed.state.mn.us/youth/index.htm
Work Opportunity Tax Credit (WOTC)
WOTC is a federal tax credit available to all private sector
businesses. It is an incentive to employers to hire
individuals in certain targeted groups who consistently
experience high rates of unemployment due to a variety
of employment barriers.
 WOTC is a tool for job seekers in these targeted groups
to help them obtain gainful employment so that they may
acquire the skills and experience needed to be eligible
for better, higher paying job opportunities.
http://www.deed.state.mn.us/wotc/index.htm
Minnesota Federal Bonding Service
The Minnesota Federal Bonding Service is a no-cost
employee dishonesty insurance that protects employers
against employee theft of any money or property for new
or current employees who may be denied coverage by
commercial carriers based on the following:
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Record of arrest, conviction or imprisonment
History of alcohol or drug abuse
Poor credit history
Dishonorable discharge
Lack of employment history
http://www.deed.state.mn.us/bonding/
Programs and Services
KEY POINTS
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Under WIA, One-Stop Career Centers, or WFCs in
Minnesota, requires recipients of WIA funds to refer
customers to WIA programs.
Most programs provide some level of supportive
services and possible training money, and are
eligibility based.
Work Opportunity Tax Credit and the Federal
Bonding Program are incentives for employers to
hire job seekers with barriers.
This completes
Learning Objective 2
of Module 2, Unit 1a.
Learning Objective 1: WFC Fundamentals
Learning Objective 2: WFC Programs and Services
Leaning Objective 3: Resource Area