Transcript Cafe Resume.ppt

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Welcome to Café Résumé
Introduction
Café Résumé is a collection of resources
every college graduate needs to:
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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 Create a great Résumé
 Plan a Job-Search Strategy
that gets an interview
 Ace the Interview & get the job
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Twilight of College Years
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
As you near the end of your college years,
you may be thinking it’s about time to:
 start earning your keep,
 get some change in your pocket,
 start your “real” life
• Company Research
• Interviewing
Where do you go from here?
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Start Selling . . . Yourself
Introduction
Product:
You
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
Marketplace: Companies in your
chosen career field
Any prospective employer
• Company Research
• Interviewing
Do you have an action plan?
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A Final Project About You
Introduction
 Subject/Thesis – You
Résumés
 The Research – Career choices, prospective
companies
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
 Design a Strategy – Build a network, create
contacts, write cold call letters, customize résumés
 Conclusion/Culmination – The Interview that
seals the job
• Company Research
• Interviewing
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The Tools for the Job Hunt
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
 Résumé
 Job Search Strategies
 Interview Techniques
• Finding Companies
• Networking
Interviews
“Choose a job you love and
you will never have to work a
day in your life.”
• Company Research
• Interviewing
Confucius
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The Résumé
Introduction
 A document about You
Résumés
 Your most important job-search tool
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
 A summary of your skills, qualifications,
education, and background
 A sort of “calling card” you leave for
prospective employers after an interview
• Company Research
• Interviewing
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What is A Résumé
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
Ré-su-mé
or resume or resumé \ ‘rez-e-,mä \ n
[F résumé, fr. pp of résumer to resume, summarize]
1. A short account of one’s career and qualifications
prepared typically by an applicant for a position
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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2. A summing up; a condensed statement; an
abridgment or brief recapitulation
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Types of Résumés
 Traditional
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
 Good old-fashioned
 The building block of other versions of rèsumès
 Scannable
 Electronic version with little or no formatting
 Must include tag & action words
 HTML
 Make a web site to market yourself
 PDF
 Portable Document Format
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Anatomy of a Résumé
Name
Introduction
Objective
Résumés
Summary
• Traditional
• Scannable
• HTML
• PDF
Education
Work Experience
Job Search
Interests & Extracurricular Activities
• Finding Companies
• Networking
Awards & Achievements
Interviews
Volunteer Experience
• Company Research
• Interviewing
Skills
Other Categories
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The Basic Résumé Rules
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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 One Page only
 Maintain active voice (not passive)
 Customize for specific positions
 Keep layout design simple
 Avoid personal information such as age, marital
status, children
 Use Action Words to describe past experience
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Customize!
Introduction

Résumés
Job Search
Highlight and quantify your achievements with specific
details on the positive impacts

Skip some of the résumé sections if they don’t make
sense to your particular experiences

Add other sections – i.e. Courses Taken & Major
Research Projects
• Company Research
• Interviewing
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TIP: put a date or some kind of tracking number in the footer of your
résumé. Use very small type (5-6 point). During an interview you can be
sure the company has your latest version by checking that number at a
glance.

• Finding Companies
• Networking
Interviews
Tailor your résumé & cover letter for specific criteria for
a specific job

• Traditional
• Scannable
• HTML
• PDF
Customize!
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Action Words
 Basic Tag words to work into your Résumé
 Study these words and see how many can describe your past experiences
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Accelerated
Accomplished
Accounted for
Achieved
Acted
Adapted
Addressed
Administered
Adopted
Advanced
Advertised
Advised
Aligned
Analyzed
Anticipated
Appraised
Approved
Arbitrated
Arranged
Ascertained
Assembled
Assessed
Assigned
Attained
Audited
Augmented
Automated
Balanced
Budgeted
Calculated
Charted
Checked
Classified
Collaborate
Collected
Communicated
Compiled
Completed
Composed
Conceived of
Conceptualized
Conducted
Consolidated
Constructed
Consulted
Contributed to
Controlled
Coordinated
Counseled
Created
Debated
Decorated
Decreased
Defined
Delegated
Demonstrated
Designed
Detected
Determined
Developed
Devised
Diagnosed
Directed
Discovered
Displayed
Diverted
Drafted
Edited
Effected
Eliminated
Enforced
Enhanced
Enlarged
Enlisted
Established
Estimated
Evaluated
Examined
Exhibited
Expanded
Expedited
Experimented
Explained
Facilitated
Financed
Formulated
Founded
Gathered
Generated
Guided
Handled
Headed
Identified
Illustrated
Implemented
Improved
Increased
Influenced
Informed
Initiated
Innovated
Inspired
Installed
Instituted
Instructed
Integrated
Interpreted
Interviewed
Invented
Investigated
Judged
Launched
Lectured
Led
Maintained
Managed
Back
Manufactured
Market
Mediated
Modeled
Molded
Monitored
Motivated
Navigated
Negotiated
Observed
Obtained
Operated
Ordered
Organized
Originated
Oversaw
Painted
Participated in
Perceived
Performed
Persuaded
Planned
Predicted
Prepared
Prescribed
Presented
Prioritized
Processed
Produced
Next
Projected
Promoted
Proposed
Provided
Publicized
Published
Purchased
Realigned
Recommended
Reconciled
Recorded
Reduced
Rehabilitated
Reinforced
Reorganized
Repaired
Reported
Researched
Resolved
Restored
Restructured
Revamped
Reviewed
Revised
Saved
Scheduled
Selected
Separated
Served
Previous
Serviced
Set up
Shaped
Sorted
Spearheaded
Spoke
Started
Streamlined
Strengthened
Structured
Studied
Summarized
Supervised
Supported
Surveyed
Synchronized
Synthesized
Tabulated
Taught
Tested
Trained
Transcribed
Translated
Transmitted
Travel
Triggered
Unified
Upgraded
Verbalized
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Scannable Résumés
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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 An electronic “scannable” résumé is designed to be
utilized in an electronic résumé database.
 The résumé, once scanned into a database, will be
retrieved by employers searching for specific keywords to match specific positions.
 You can take steps to make your résumé more
readable and more likely to get more “hits”

Describe positions with concrete action words rather than vague
passive-voiced sentences (i.e. "managed a team of auditors" rather than
"responsible for managing, training...”)

Key words vary from occupation to occupation, so be sure to
incorporate your industry’s “buzz” words

Increase your list of key words by including specifics, for example, list
the names of software you use such as Microsoft Word and Lotus 1-2-3
and specific development you’ve done in each software.
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Tips for Scannable Résumés
Introduction

Save in ASCII format - *.txt

Text version of résumé easily integrate into résumé-posting
web sites

Compose résumé in simple text editor such as Windows
Notepad

Most companies have tips for scannable résumé formats
submitted to them. Visit websites and make sure your
scannable résumé adheres to a company’s requirements.

Avoid any graphic elements - bold and italics type; any
shading; graphic bullets; lines
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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More Tips for
Scannable Résumés
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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 Use a san serif font (Arial, Helvetica; not Times New
Roman)
 Send clean copies of your résumé – printed on a
laser printer if possible
 The higher the quality, the better the scan and less
likelihood of lost data in the scan
 If you have extra space, describe your interpersonal
traits and attitude.
 Key words could include skill in time management,
dependable, high energy, leadership, sense of
responsibility, good memory.
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HTML Résumés
 Why
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
 This format offers flexibility from traditional résumé
formats or the raw, unappealing scannable format
 Gives prospective employers more information about
your background
 Easily integrates to online job-posting sites
 Shows off your knowledge and expertise in the
computer age
Interviews
• Company Research
• Interviewing
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HTML Résumés
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
 How
 Make a web site about You
 Make online version of your résumé with links to
previous employers’ web pages, educational
institutions, or to some of your major research
projects
 Include web site address on all résumés you send out
 Monitor the hits
• Company Research
• Interviewing
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PDF Résumés
 PDF = Portable Document Format
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
 Adobe Exchange
 Most colleges and universities offer the software on campus at
special rates; www.adobe.com - for more information about software
 Ensures universal compatibility
 Viewable through most HTML viewers (Explorer
or Netscape Navigator)
• Company Research
• Interviewing
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The Job Search
 Consider it a full time job – until you find one!
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
 Find hiring companies through every resource
possible
 Build a network of contacts and invest time in
developing these relationships
 Practice your “pitch” — you are the product
you are selling
“There are two types of education...
One should teach us how to make a
living, and the other how to live.”
- John Adams
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Tips for the Job Search
Introduction

Campus Career Development or
Placement Office

Networking (building contacts)
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Finding Companies that Hire
 College Placement/Career Development Offices
Introduction

These offices provide a plethora of resources for starting your job
search (they are experts!) plus they are the key contact for companies
coming to campus to interview students

Job Fairs are often coordinated through these offices – look for Job
Fairs & Career Days, plan to attend them, and make contacts

Make a habit of visiting these offices regularly as you near graduation
and be aggressive about contacting companies that have indicated they
are hiring
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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 Department Placement Offices

Many departments have their own placement offices that specialize in
jobs in a specific field

Get to know the faculty in these offices – they often have excellent
contacts and can get you in touch with specific hiring managers
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Networking:
The Hidden Job Market
Introduction
Unfortunately, Jobs don’t seek out people.
People must seek out the jobs.
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
As many as 80% of
The old saying:
“It’s not what you know,
but who you know”
all jobs are never
advertised
is rather accurate
• Company Research
• Interviewing
How do you break into the Hidden Job Market?
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Making the Connection
Faculty
Recruiters from job fairs
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
Family Friends
Relatives
Friends
College Alumni
Classmates
Church Members
Acquaintances
Family Doctor
Club Members
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
Former Employers
Clients
Internet friends
Family Lawyer
Family Accountant
A network can be far-reaching & profitable
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What is a Network?

An organized collection of your personal contacts and your
personal contacts’ networks

Giving and receiving information, ideas, referrals,
recommendations, leads and support

Finding fast contacts for specific information and helping
others do the same

Can be used to introduce you to leaders in your field or
other contacts, suggest companies you should target,
provide job-search guidance, inform of specific openings or
serve as a sounding board

It’s about utilizing the sources and resources available to
you
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Mechanics of Networking
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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 Make a list of contacts you know right now



What information can each contact give you?
Write down as much information as possible about the contact
To keep track of contacts use a Contact Information Sheet Find out hobbies,
interests, family info, big events in their lives (new baby, promotion, illness) or
anything else you may have in common
 Don’t ask contacts for a Job – Ask for their
Knowledge



People feel uneasy to be begged for a job – make it clear that you are not
asking them for a job
Many are flattered to be sought after for their knowledge
If they know of a job in their company, they will include it in the information
they give you
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Make the Phone Calls!!


Introduction
Résumés
Be polite to everyone that answers the phone

• Traditional
• Scannable
• HTML
• PDF
Job Search
Some sample conversation starters

“Ibey A. Graduate said you were very knowledgeable about the public accounting arena in
Nashville. I’m curious about the future business growth in that area and Ibey said you were
the man to talk to. Do you have time now or in the near-future to talk to me about the
industry there?”

“Dr. Nitpicky at UTC gave me your name as a good source of information about
opportunities in the auditing field in the Atlanta area. I understand that you are a CPA and
have held several positions in accounting and auditing prior to your current position as
Auditing Manager. My major is accounting and I’m starting a job search in the near future.
I’d like to get your advice on how you started your career in the Atlanta area and any other
tips you may have for a recent graduate starting a job search. Do you have time now or in
the near future to talk to me?
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing

Try to get an Information Interview


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You never know who you are speaking with
An interview that is intended to provide you – the job seeker – with
information to help structure your job search
Basically, sit down with successful professional in your field and pick their
brains about how they got to where they are
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What Makes Networking Work?
 Reciprocity – You must give as well as you get
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
 Interdependency – People within a network must
depend upon on each other
 Sharing – Get the right information to the right people
at the right time
 Keeping at it – Stay plugged into the network.
Maintaining relationships is paramount to making the
network work for you
• Company Research
• Interviewing
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Prospects for Network

Alumni Clubs & School Clubs
(TVA’s Investment Challenge)

Industry Associations - great place to meet people in a
specific industry.

Social Clubs - golf clubs, athletic clubs, and other similar
clubs. An invaluable place to entertain business
associates or prospective customers.

Hobbies - by taking up several hobbies, one can interface
with a wide range of people with diverse backgrounds …
presenting many new networks that can be tapped.

Family Members - family members are already a part of
your network. Expanding your network by making use of
their contacts is an easy way to begin growing your contact
list.
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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So You Got The Interview...
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Someone liked your résumé or one of
your contacts paid off.
Don’t forget these critical steps:
 Researching a Company
 Interview Preparation
Interviews
• Company Research
• Interviewing
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Researching the Company
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
 Researching the company helps you decide whether
the opportunity is worthwhile and to understand what
your interviewers’ questions mean and how to
respond.
 The “Things You Want to Know About The Company”
should start you thinking of the kinds of questions
you want to pursue, why they are important to you,
and where you find the answers:
Interviews
• Company Research
• Interviewing
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Things You Want to Know
About the Company
What You Want to Know
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
What does the company do?
– Primary products
– Key markets
How big is the company?
Why You Want to Know It
• To be a knowledgeable
candidate
How You Can Find Out
• Annual reports
• Marketing Materials
• To decide whether you want
to work for the company
What future product
expansion does the
company plan?
• To know the strengths of the
company
Will key markets grow or
shrink in the future?
• To see if you are compatible
with its culture
To what does the company
attribute fluctuations in
sales?
• To judge its stability
• To judge future opportunities
• Company Newsletters
• Chamber of Commerce
• Business Journals,
periodicals & newspapers
• Stockbrokers
• Internet
• Network contacts
• College Career offices
What kind of culture does
the company have?
Any “downsizing” or
reorganizations recently?
Do “downsizing” or forced
retirements seem likely in
the future?
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The Interview
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
 Every step in the job hunting process leads to
getting an interview.
 A potential employer uses the interview to
decide if you are right for the job.
 The more you know about interviewing, the
better prepared you will be to show that you are
the best candidate.
• Company Research
• Interviewing
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Types of Interviews
Introduction
The Type of Interview you have depends on who
Résumés
conducts it. Since different people within the
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
company may approach interviewing
differently, it pays to know what to say in each
situation.
• Company Research
• Interviewing
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Successful Interviewing
•
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
•
•
•
• Company Research
• Interviewing
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•
Review Answering Questions Effectively and practice trial runs with a close
friend
Ask questions that show interest in the job or the company
•
•
• Finding Companies
• Networking
First Impression is extremely important
Prepare thoughtful questions and answers
•
Job Search
Interviews
Make a positive First Impression
Company Research is essential in this situation
See Your Turn to Ask the Questions
Follow-up interview effectively with letter or thank-you note
•
This is an extremely important step in communicating with the interviewer.
Don’t consider the interview complete until you send a follow-up letter.
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The First Impression
Introduction
•
•
Résumés
• Traditional
• Scannable
• HTML
• PDF
•
•
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Arrive on time – at least 15 min before interview.
•
Arriving late may give the impression that you do not care about
getting the job.
Dress appropriately. See Do’s and Don’ts of Clothing & Grooming.
Be courteous and friendly to everyone you meet.
•
Receptionists and secretaries are often asked their impression of
job candidates.
•
You never know who has the deciding vote to hire you.
Have a positive attitude.
•
This is one of the most important insights into your personality.
•
A positive attitude will give you an edge over other candidates
•
Smile!!
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Answer Questions Effectively
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
•
•
•
•
•
•
Maintain eye contact with the interviewer.
Don’t let your answers sound like you memorized them right before the
interview.
Have a positive attitude
•
•
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Be prepared to talk clearly about your abilities and accomplishments. Be able
to relate your skills to a variety of situations.
Keep answers thorough but brief.
Be believable
•
•
•
Try to determine what the questions may be based on the type of position.
See Questions Your Interviewer Might Ask
Prepare and practice answers
•
Interviews
• Company Research
• Interviewing
Anticipate questions the interviewer will ask
Don’t down-talk your previous employer, professors, or schools
Show that you focus on the positive aspects of conflict, like solving problems
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Your Turn to Ask Questions
•
Introduction
•
Résumés
• Traditional
• Scannable
• HTML
• PDF
•
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Usually, the candidate is given the opportunity ask
questions near the end of the interview.
This is your chance to make a great impression by showing
your knowledge of the company
•
•
Let the interviewer control the questioning until it is clear that your turn has
come to ask questions.
See Questions You Might Ask The Interviewer
Ask questions that show interest in the job or the company
•
Company Research is essential in this situation
•
Be able to ask specifics about recent business performance or major
business events
•
Shows that you did your homework and know a little about the company –
may put you ahead of other candidates that did not do their homework
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It Ain’t Over Till The Letter
Hits the Mailbox
Interview Follow-up
Introduction
•
Take good notes & refer back to them when writing
follow-up correspondence
•
Send a courtesy Thank-you note immediately after the
interview, even if you are not sure you want the job
•
Mail Follow-up Letter (2 days after interview)
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
39
•
•
Show you are interested in the job
•
Point out the matches between you and the position
•
Include past related experiences
•
Let them know they can call you for more information
Follow-up call (4 days after interview)
•
Shows continued interest in the job
•
Try to arrange a second meeting or interview
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Some Final Tips
Introduction
 Searching for a job is one of the biggest learning
experiences of your life.
Résumés
 Treat your job search like a full-time job.
• Traditional
• Scannable
• HTML
• PDF
 Devote time to it every day!
 Keep a “career file” and keep it updated it
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
40
 Invest in resources to help you learn the ropes
of resumes, cover letters, research, and
interviewing.
 See Suggested Resources for a list of books and web sites that
are particularly helpful
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Conclusion
Looking for a job . . .
Introduction
Résumés
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• Scannable
• HTML
• PDF
. . . It’s a tough job, but
somebody’s got to do it.
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
“To fulfill a dream, to be allowed to sweat
over lonely labor, to be given a chance to
create, is the meat and potatoes of life.
The money is the gravy.”
– Bette Davis
41
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Where Am I!
Navigation Information
Show Slides
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
43
P1
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P 17*
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P 19*
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P 22*
P 23*
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Additional Slides (via links)
P 30* INTERVIEWING
cover
WELCOME
researching
co.
Resource
SlidesP 31*
beyond
here
...
twilight
sell yourself
final project
tools for search
RESUMES
definition
types
anatomy-traditional
basic rules
customize
action words
scannable
scannable-2
scannable-3
HTML-1
HTML-2
PDF
JOB SEARCH
Tips for search
finding companies
networking
connections
what is network
mechanics
make calls
how networking works
prospects for network
P 32
P 33*
P 34
P 35
P 36
P 37
P 38
P 39
P 40*
P 41
P 42
P 43
P 44
P 45
P 46
things to know
the interview
interview tips
types
1st impression
answering Qs
asking Qs
follow-up
TVA CFO org
look at CFO
CFO departments
FINAL TIPS
conclusion
end (cover)
U R Here!!!
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P 47
P 48
P 49
P 50
P 51
P 52
P 53
P 54
P 55
P 56
P 57
P 58
P 59
P 60
P 61
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P 73
P 74
RESUME-name
RESUME-summary
RESUME-education
RESUME-experience
RESUIME-interests etc
RESUME-awards etc
RESUME-skills & other
SEARCH-recruitment
SEARCH-job fairs
SEARCH-job fairs
NETWORK-people to have
NETWORK-contact info sheet
RESEARCH-annual reports
RESEARCH-marketing info
RESEARCH-stockbroker
RESEARCH-internet
RESEARCH-other resources
INTERVIEWS-types 1
INTERVIEWS-types-2
INTERVIEWS-types 3
INTERVIEWS-grooming
INTERVIEWS-interviewer Qs-1
INTERVIEWS-interviewer Qs-2
INTERVIEWS-interviewer Qs-3
INTERVIEWS-candidate Qs-1
INTERVIEWS-candidate Qs-2
INTERVIEWS-follow up letter
SUGGESTED RESOURCES
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Name & Objective
 Name
Introduction
 Name should be in large, bold print at the top of the page
Résumés
 Think of it as the Title of the résumé
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 Objective
 A short, to-the-point statement about what type of position
an applicant is seeking
 Some prefer to leave this off, but it is becoming increasingly
preferred by managers as a sorting tool – no objective, no
attention to the résumé
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Summary
Introduction
Résumés
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• PDF
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• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
 This is an excellent opportunity for the
“Quick Sell”
 A chance to make an impression by
highlighting skills, experience, or any other
features that make you stand out from the
crowd – make them keep reading
Summary
•
•
•
•
More than two years of accounting and auditing experience.
Auditor internship with Acme Accounting in Knoxville, TN.
Magna Cum Laude graduate with BBA in Accounting.
Proficient with MS Office (including Access), Windows 98/2000, and Internet
research.
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Education
Introduction
 Should include all educational institutions you
attended
Résumés
 List most recent schools first
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 Include the degree attained or current class level or
anticipated graduation date
 GPA
 If lower than 3.00
- Be prepared to explain why it’s lower than the B average
(i.e. “I put myself through school with my own money”)
- Only include your GPA in you major – not cumulative
- Consider not including it at all
- It’s your call whether to include – sometimes a tough call
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Work Experience
 Chronological
Introduction
Résumés
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• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
 Include most recent employer, dates employed,
job titles held, and a brief description of duties
using strong, action words
 Functional
 List particular work experience first (great for
customizing your résumé for a particular jobposting)
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Interests & Extracurricular
Activities
Introduction
Résumés
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• PDF
Job Search
• Finding Companies
• Networking
Interviews
 Include any activities in high school &
college, include any leadership positions
here
 Include TVA Investment Challenge
 List hobbies & other interests here
 This section helps to build a “paper”
impression of you
• Company Research
• Interviewing
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Awards & Achievements
Introduction
Résumés
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Interviews
• Company Research
• Interviewing
 List any awards received in high school or
college
 Deans Lists
 America’s Who’s Who Awards
 Academic organizations (Golden Key, Phi Beta Kappa, etc.)
 Include both academic & extracurricular
 Volunteer or service awards
 Good place to include information about paying for ones own
school (i.e. “paid 75% of college expenses by working during
college”)
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Skills & Other Experience
 Skills
Introduction
Résumés
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• PDF
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• Finding Companies
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Interviews
• Company Research
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 Include any computer experience when applying
for an office position
 Any pertinent skills that may pertain to the job
applying for
 Other Experience
 Great place to customize your résumé for a
particular job
-
(i.e. if applying for position at a major sports company, include any previous
athletic experience; if applying for position in a global company, include any
significant travel experience and language skills)
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Recruitment on Campus
Job Fairs
Introduction
•
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
•
• Finding Companies
• Networking
Interviews
•
• Company Research
• Interviewing
•
Career Days
•
Companies may not be
actively recruiting
•
Good way to meet
networking contacts at
other companies
Opportunity to learn
information about a
company
•
Some companies bring
recent grads to meet
prospective grads
Good way to meet
networking contacts at
specific companies
•
Meet people and get
contact information for
each company
Sponsored/Coordinated
by the College
Placement/Career
Development Office
Meet people and get
contact information
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Professional Job Fairs
Professional
Job Fairs
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
•
Geared to a wide
range of professional
occupations
•
Attended by many who
have practical work
experience in the field
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
52
•
Good place to ask
questions about
starting a job search
•
Gather network
contacts
Entry Level
Job Fairs
•
By Independent
companies, hosted in
centralized locations in
U.S.
•
Attract large crowds for
entry-level candidates
•
Gather network
contacts
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Professional Job Fairs
Introduction
Commercial
Specialty Job Fairs
Résumés
•
Geared to a specialty
group (i.e. Technical
job fair)
•
Made up of potential
employers throughout
the local community
•
Excellent source for
gathering information
about hiring
companies for later
direct contact
•
Often very large – over
100 companies
participating
•
Great place to make
contacts with specific
companies
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• Finding Companies
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• Company Research
• Interviewing
Community
Job Fairs
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Important People to Have in
Your Network
Introduction
Résumés
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Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing

Real Estate Broker

Source for Events Tickets

Travel Agent

Celebrity

Community Leader

Veterinarian

Headhunter

Insurance Expert

Banker

Auto Mechanic

Elected Local Official

Media Contact

High-Ranking Police Officer

Best Friend

Firefighter
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Keeping Track of Contacts
Contact Information Sheet
Introduction
Résumés
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• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
Date: gives you a clue about how old the
contact is. When updating information, update
this line as well.
Nature of Contact: keep track of how you
know this person.
Job Title: keep this accurate and
acknowledge any promotions or job changes
Birthday: people are impressed if you
remember. Keep address up to date so you
can send cards for promotions, birthdays, or
births/deaths.
Other: this is a place you can record any
pertinent information, such as shared
experiences, trips, etc..
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Annual Reports
 Single best source of inside information on a company
Introduction
Résumés
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• PDF
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• Finding Companies
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Interviews
• Company Research
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 Contains “Letter to the Shareholders” from the President
or CEO

Catalogs the company’s past year performance and vision for the future.

Information on principal lines of business, financial statements, suppliers,
customers, target markets, challenges

Internal perspective of what the company considers its competitive
advantage.
 Get an Annual Report from the company’s corporate
Shareholder Services Department (many are now online
on company’s website). Call and request a copy.
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Marketing Materials

A good source of general information about a company and
its product line

Most companies will be happy to supply brochures and
literature about their company (you just have to ask!!)

Marketing staff are usually well-prepared to answer
questions about their company, so they may provide
answers to specific questions.

Call the company and ask to talk to Marketing Department.

Many companies have internal newsletters that are a good
source of information about the culture of the company.
Ask your HR contact to send you one.
Introduction
Résumés
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• Scannable
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• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Stockbroker
Introduction

Good for researching a specific company

A full-service stockbroker can provide objective
information about the overall prospects and state of the
company

Provide insight into how the company is managed
Résumés
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• Scannable
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• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Internet

For companies with a web presence, the Internet usually
provides a wealth of information

Most corporate web sites give information about the
products and services offered by the company as well as
information for shareholders, job searchers, researchers,
and employees

To find a company’s web site, try searching Yahoo or some
other search engine or call the company and ask them
Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Other Resources






Introduction
Résumés
• Traditional
• Scannable
• HTML
• PDF

Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
College Placement Office or Library
Chamber of Commerce

Has information about the local community’s impression of the
company/division

Trade Magazines & Industry Associations

Network Contacts


May have insights into the company via other contacts
Business Editors of Local Newspapers

60
College Placement Directory
College Placement Annual
F&S Index of Corporations & Industries
Dun & Bradstreet’s Various Directories
Moody’s Manuals
They know the inside scoop on many businesses. Call and ask them
questions for a change.
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The World of Interviews – 1
Interview Type
Introduction
Screening
• Usually a telephone interview by Human Resources
staff using formal interviewing techniques & strategies
• Little or no warning
• Answer questions quickly; don’t self-promote
• Intended to screen applicants for job by verifying
qualifications on résumé
Face-to-Face
•
•
•
•
Group
• Candidate is put with other team members to see
how they react, integrate, and respond to situations
or common tasks
• Leaders & team player type personalities emerge
• Play nice with the other kids!
Résumés
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• Finding Companies
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Interviews
• Company Research
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Description/Purpose
Candidate and Interviewer in same place
Make a personal connection.
Visual first impression is paramount
Opportunity to make an impression
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The World of Interviews – 2
Interview Type
Introduction
Informal
•
•
•
•
•
Usually in a non-formal setting – lunch, park, lobby area
Interviewer is more of a moderator
Intended to bring out candidate’s personality
Be relaxed and keep conversation light
Be prepared to talk about hobbies, clubs, volunteer
activities, school interests
Structured
•
•
•
•
AKA: The checklist interview
Candidate responds to set list of questions
Little room for spontaneity
Answer questions thoughtfully
Panel
•
•
•
•
•
•
Several interviewers ask questions
Often made up of team members
Each person asks set of questions
Stay relaxed and positive
Respond to each person with the same respect
You never know who has the deciding hiring vote
Résumés
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• Company Research
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Description/Purpose
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The World of Interviews – 3
Interview Type
Introduction
Description/Purpose
•
•
Résumés
•
• Traditional
• Scannable
• HTML
• PDF
•
•
Purpose is to challenge candidate
Qualifications, opinions, college performance may all be
attacked
Make candidate feel uncomfortable with body language
– curt responses, staring effect
Don’t get offended or defensive
Watch the tone of your voice
Situational
•
•
•
Candidate is put to the task – either literally or hypothetically
Lets interviewer see the candidate in action
Rely on confidence in your skills to get you through it
Hiring
•
•
•
•
•
•
Purpose is to make offer to candidate
Don’t Blow This One! You’re close!
Don’t be afraid to negotiate
Be polite in whatever you say
Express gratitude to whomever calls with the offer
Deal is not final until you’ve signed acceptance offer
Job Search
Stress
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Do’s and Don'ts of Clothing
& Grooming
Do
Don’t
Introduction
Moderately conservative business wear
Make a fashion “statement”
Résumés
Men: blue, gray, charcoal solid or pinstripe suits;
long-sleeve light colored solid shirt; dress shoes;
coordinating belt and shoes
Men: Wear brown, black or another color
• Traditional
• Scannable
• HTML
• PDF
Women: wear conservative colors with moderate
heels or flats, not open toe; skin-tone hosiery
Wear summer colors in the winter or vice
versa
Carry only what you need
Eat garlic or onions right before the interview
Brush hair & teeth; be clean-shaven; have a
general well-groomed appearance
Wear jewelry, make-up or nail polish that may
be distracting
Job Search
Women:Wear mini skirts
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Questions your Interviewer
Might Ask – 1
Question
Introduction
Tell me about your professional
experience.
Keep your answer brief. Emphasize diversity. Don’t
appear narrow or specialized. The interviewer will ask
for more detail, if needed.
Name three accomplishments you are
most proud of.
Be ready with some good examples; stress how your
accomplishments helped others on your team,
especially your employer.
What do you know about our company?
Research pays off. Do the research before the interview
and this should be an easy question. Try to convey that
you are aware of where the company fits into the big
picture of it’s industry.
Name 3 things you like about your job
and 3 things you don’t like.
Accentuate the positive and minimize the negative.
Good examples of negatives include limited growth
opportunity, desire for more challenging work, maturing
priorities that necessitate a career change.
Tell me about … (open ended question)
This question is designed to keep you from simply
answering “yes” or “no.” Be prepared to explain
something briefly.
Résumés
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Suggested Response
• Company Research
• Interviewing
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Questions your Interviewer
Might Ask – 2
Question
Introduction
Résumés
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• PDF
Have you ever had more work than you
could finish? How did you handle it?
You resolved this common problem in the past by
setting priorities and negotiating new terms for
deadlines.
How long would it take you to make a
contribution here?
Offer a hypothetical situation and accomplishment
based on prior experiences. Be realistic.
What salary are you looking for?
Never talk salary during an interview! If you get this
question, simply ask what the pay range is and say that
your goal is to be within that range.
What skills have you improved the most
in the last 2 years?
This question aims at getting you to admit to a
shortcoming and show how you overcame it. Plus it
exposes your most recent learning experiences.
Tell me about one of biggest mistakes.
Have an example ready and show how you learned
from your mistake. Take ownership of it by admitting to it
but show how you learned from it.
Why do you want this job?
Stay general; emphasize that you researched the company
and were impressed with it’s management.
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• Networking
Interviews
• Company Research
• Interviewing
Suggested Response
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Questions your Interviewer
Might Ask – 3
Question
Introduction
Résumés
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• PDF
What do you think you could contribute
to this firm?
Be ready match your skills to the company’s needs.
What style of management is do you
work with best?
Don’t name a single style, but stress that you are
flexible and adaptive to any style
What qualities do you like in a boss?
If possible, reflect the qualities of the interviewer;
otherwise say that you prefer a supportive manager that
sets a positive example and gives you new challenges.
Where do you see yourself in 5 years?
Stress that you expect to be in the same job for the 5year period and hopefully at this company.
Why did you leave a previous position?
Maintain positive attitude about previous employers. If
bad parting, say how you could have made things better
and stress how you have grown as a result.
Why do you change jobs so often?
Stress that you have learned much from a progression of
positions and that you are seeking a more permanent
position with this company.
Job Search
• Finding Companies
• Networking
Interviews
Suggested Response
• Company Research
• Interviewing
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Questions You Might Ask
the Interviewer – 1
Question
Introduction
Why You Want to Ask It
How many people work in this
department?
This helps see where the department fits into the overall
organization.
How do you see the company
developing over the next few years?
To see what an insider has to say about the company’s
growth opportunities.
Where would I fit into the organization?
Get a better understanding of your job title and where
you fit into the organization relative to other employees.
Why did my predecessor leave?
To see if this position has a problem with growth, since
many people leave jobs to seek better opportunities,
you may draw a conclusion that this position was not
rewarding enough for predecessors
How long has this position been open?
If previous interviewees rejected the position, there may
be a cause to reevaluate an offer.
How many people have had this
position in the last 3 years?
This may reveal that this position has been difficult to
succeed in.
Résumés
• Traditional
• Scannable
• HTML
• PDF
Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
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Questions You Might Ask
the Interviewer – 2
Question
Introduction
Résumés
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• PDF
Job Search
• Finding Companies
• Networking
Interviews
Why You Want to Ask It
How many people have been promoted
from this position during the last 3
years?
Helps to see if the job is a good entry level with potential
for advancement.
What would some of my priorities be, if
you hire me?
Clarify many of the real tasks for the job, not just the
vague descriptions of the position.
Why did you join this company? How
long? Why stay?
This will reveal the interviewers level of satisfaction with
the company.
What training opportunities will I have,
if you hire me?
Training opportunities is a great insight into the value a
company places on its employees. It is especially
important for the recent graduates entering the work
force.
Is there a formal job description?
Gives you a better understanding of the position.
Sometimes when recruiters are wooing you, they may
embellish the duties to make a minor position sound like
a major one.
• Company Research
• Interviewing
Ask to see it?
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Follow-up Letter
Introduction
Résumés
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Job Search
• Finding Companies
• Networking
Interviews
• Company Research
• Interviewing
Thank the person for their time,
interest, tour, etc.
Mention something that impressed
you about their offices or operations.
Reflect on discussion of position and
emphasize how your skills and
experience will fit their needs.
Discuss references, next meeting and
follow-up telephone call.
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