Transcript Lecture 28 SHRM ATIF.ppt

Strategy for Human Resource
Management
Lecture 28
HRM 765
Last Lecture
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What is stress?
What are stressors?
Positive and negative stress.
Symptoms of stress.(Physiological symptoms, Psychological symptoms,
Behavioral symptoms.
How to Reduce stress?
Type A and Type B Behaviors.
Burnout (Chronic Stress)
Employee assistance programs.
Wellness programs. (Programs to keep employees healthy; include
smoking cessation, physical fitness, weight control, etc. )
International Safety and Health (First Aid Box, Vaccination etc.)
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Topic
Understanding Labor Relations and
Collective Bargaining
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Introduction
• A union is an organization of workers,
acting collectively, seeking to promote
and protect its mutual interests through
collective bargaining.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Introduction
Impact of unionization
• Labor contracts typically
stipulate:
– wages
– hours
– terms and conditions of
employment
– limit management’s discretion
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Why Employees Join Unions
• Higher wages and benefits: The
strength of large numbers and
negotiating skills of professional
bargainers give unions an
advantage over individuals.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Why Employees Join Unions
• Greater job security:
Collective bargaining contracts
limit management’s ability to
hire, promote or fire.
• Influence over work rules:
Unions represent workers and
define channels for complaints
and concerns.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Why Employees Join Unions
Compulsory membership
• Union shops require that all employees
hired into positions covered under the
collective-bargaining agreement must join
the union.
• Agency shops require nonunion
employees to pay an amount equal to
union fees and dues.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Why Employees Join Unions
Compulsory membership
• Open shops allow union membership to
be totally voluntary.
– Maintenance of membership clauses
require union members to remain for the
duration of the contract.
• Dues checkoff provisions require
employers to withhold union dues from
members’ paychecks.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Unionizing Employees
Union Organizing Process
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Unionizing Employees
• Thirty percent of employees must sign
authorization cards indicating their
interest in having an election.
• A representation certification (RC), a
secret-ballot election is held
– If the union is accepted by a majority of
eligible voting workers, the union becomes
the workers’ legal representative.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Unionizing Employees
• Once the National Labor Relations Board
certifies a union, each worker must abide
by the negotiated contract.
• Most organizations’ managements will try
to influence workers against voting for
union representation.
• Representation Decertification (RD)
elections can be held to vote unions out.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Collective Bargaining
• The negotiation, administration, and
interpretation of a written agreement
between two parties, at least one of which
represents a group that is acting
collectively, that covers a specific period of
time.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Collective Bargaining
Objective and Scope of Collective Bargaining
• Contracts must be acceptable to management,
union representatives and union membership.
• Four issues Mostly appear in all labor contracts.
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wages
hours
terms and conditions of employment
grievance procedure
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Collective Bargaining
Collective Bargaining
Participants
– Management is represented by
senior management for industrial
relations, corporate executives and
company lawyers
– In small companies, the president
typically represents the company.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Collective Bargaining
Collective Bargaining Participants
• Union bargaining teams include an officer
of the local union, local shop stewards and
representation from the
international/national union.
• Government watches to ensure rules are
followed.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Collective Bargaining
• The Collective
Bargaining
Process
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Collective Bargaining
The Collective Bargaining Process
• Preparing to negotiate
– Fact-gathering: Includes internal information
(e.g., employee performance records, overtime)
and external (i.e., data on what similar
organizations are doing and the economy).
– Goal-setting: Management decides what it can
expect from the negotiation.
– Strategy development: This includes assessing
the other side’s power and tactics.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Collective Bargaining
Negotiating at the bargaining table
• Each side usually begins by
publicly demanding more than they
are willing to accept.
• More realistic assessments and
compromises take place behind
closed doors.
• After oral agreement, a written
contract is submitted to the union
for ratification.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Collective Bargaining
• Contract administration refers to the
implementation, interpretation and
monitoring of the negotiated contract
between labor and management.
– Information dissemination includes helping
staff and workers understand the new contract
provisions.
– Implementing refers to making the changes to
comply with contract terms.
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins
Summary
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Union
Impact of unionization
Labor contracts typically stipulate: (wages, hours, terms and conditions of employment, limit,
management’s discretion
Why Employees Join Unions (Higher wages and benefits, Greater job security, Influence over work rules,
Compulsory membership)
Union shops
Agency shops
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Collective Bargaining
Objective and Scope of Collective Bargaining (wages, hours , terms and conditions of employment ,
grievance procedure )
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The Collective Bargaining Process
– Preparation
– Negotiations
– Agreement
– Union ratification
– Contract administration
Fundamentals of Human Resource
Management 8e, DeCenzo and Robbins