Transcript Content Analysis.ppt

Content analysis of library system
vendor’s RFP proposals
WIN SHIH
UNIVERSITY OF SOUTHERN CALIFORNIA
USC Libraries
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23 libraries & information center
250 staff members
$42 million annual budget
5.1 million print volumes
350,000 serials in print & electronic
724,00 eBooks
925,106 digital archive items
USC Libraries IT Systems
• ILS: SirsiDynix Symphony (1996- )
• 5.1 million item records
• ERM/Discovery: ProQuest Intota /
Summon (mid-2000- )
• 1+ billion records
• Digital Library: OCLC CONTENTdm
(2011- )
• 925,000 digital items
RFP Objectives & Scope
• Enhance user experience
• Optimize business process / workflows
• Develop a shared library services
platform
Proposed Solutions
• Ex Libris: Alma-Primo or Alma-Summon
• Innovative: Sierra-Encore Duet
• OCLC: WorldShare Management
Services-WorldCat Discovery Services
• SirsiDynix: BLUEcloud-Symphony-EBSCO
Discovery Service
Content Analysis
A research technique for making
replicable and valid inferences from texts
(or other meaningful matter) to the
context of their use
Krippendorff, 2010, p. 234
Krippendorff, K. (2010). Content analysis. In Encyclopedia of research design (pp. 234-239). Thousand Oaks, CA:
Sage Publications, Inc.
RFP Analysis
Topic
4.5.1 Hosted service
SirsiDynix
Hosted service in SaaS
environment with dedicated
SaaS server, p. 113
(Do not support multi-tenant
platform)
BC User Authentication Service
(UAS) support Central
Authentication Service (CAS).
Our solution can also
integrated with Shib soon, p.
113-114
4.5.2 Authentication
OCLC
Ex Libris
Hosted services include:
software, hardware
maintenance, and network
services in III data centers. Daily
incremental and weekly full
backup. Offsite backups for two
WMS is a cloud-based, multi- weeks. SLA guarantees 99.9% up
tenancy system provided as
time and entitled credits, p. 58SaaS, p. 33
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SaaS model based on multi-tenant
architecture in which all the
resources are shared; physical
infrastructure iis in a fault-tolerant
computing environment; the
facility is managed by a 24x7 hub
team that monitors performance
and troubleshoots problem, as well
as provides maintenance of the
systems; real-time website for
system status:
http://status.exlibrisgroup.com (no
login required), p. 38-39
OCLC Identity management
service uses institution's
authentication credentials to
access product functionality.
WMS supports Shibboleth, p.
27, 33
User records are synchronized into
Alma by regular user file feeds;
user authentication is managed by
a SAML-based SSO system. A SAML
Integration Profile is configured in
Alma, p. 40
4.5.3 Backup and Mirror
site
OCLC maintains a fully
redundant center in
Westerville, OH. Database
Will continue to provide the
updates are replicated in real
current mirror service. Once
time. Critical systems are
USC migrated to the RHEL Linux also replicated at remote
system, SD will provide more
data center. In the event of a
capable data replication service disaster, the remote data
with near real time block level center will be in production
data replication of system,
within four hours with a
application, and database data, maximum data loss of less
p. 114
than one minute, p. 33
4.5.4 Development and
test platforms
Product and test environments
will be provided. Regular
synchronization bw the two
systems can be set up, p. 115
Web interfaces support major
browser, p. 115
4.5.5 Browser-based user (No date set to retire the
interfaces
current WorkFlows, staff client)
Innovative
Authentication options: Web
Access management, Multiple IP
support for WAM, LDAP, SSO
with a separate Apache frontend server to host the campus'
SSO technology, p. 59-60
On-site backup: daily full backup of
OS, application, and customer data;
Mirror sites are not standard
multiple snapshots during the day
offering, with optional offering
for critical services / systems
using Amazon Web Services at
Off-site backup: Daily full backup
extra cost. Backups are
for OS, application, and customer
performed daily, incremental,
data over a private, dedicated, fast,
and weekly full. Disaster
secured network connection
recovery workflows are in place, Restore procedures are tested on
p. 60
an ongoing basis, p. 41
Alma sandbox environment for
Sandbox environment is
testing, development, and training,
available for testing of
p. 42:
configuration and content
Production and Test system
1. Standard sandbox for free with
change to WDS, but not the
license is included. Additional
about 70,000 records
staff interface, p. 34 (not
cost might be included for test to 2. Premium sandbox for additional
available for training or using be fully configured as
cost with full replication of data
staff interface for testing)
production, p. 61
and configurations
Staff and public user
interfaces are browser-based
and device/OS independent, Staff client is a java-based
p. 34
application, p. 34, 61
Support all leading browsers, p. 42
Open Architecture, Open System
• Service-oriented architecture
• Our system is open - not a "Walled Garden“
(SirsiDynix)
• Interoperability through APIs/Web
services
• Alma utilizes web services and RESTful APls
for online integrations with applications
• Developer network
Content, Resource Management,
Discovery Convergence
• III & Sirsi: 2+ billion records (EBSCO KB)
• OCLC: 1.9+ billion records, vendorneutral
• Ex Libris: 1 billion (Primo); 2.5+ billion
(Summon)
Web-Scale & Multi-tenancy
• Cloud-based, SaaS environment
• Multi-tenant architecture
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Ex Libris Alma (monthly), Primo (quarterly)
OCLC WMS (quarterly)
EBSCO EDS
ProQuest Summon (quarterly)
• Browser-based interface
Mobile Support
• Mixed
• Sirsi’s BookMyne, Enterprise, BC
• III’s Mobile Worklists, MyLibrary!, Sierra
• HTML 5, responsive design
• Alma, Primo
• WMS
Strategic Support with Analytics
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New component
Data analysis and prediction
Integration and comprehensiveness
Dashboard and access
Visualization
Benchmarking
Strategic Support with Analytics
• SD: BC Analytics (MicroStrategy engine)
+ EBSCOadmin
• OCLC: SAP’s Business Objects and Web
intelligence
• III: Sierra Statistics, Decision Center
• EL: Alma Analytics (Oracle Business
Intelligence Enterprise Edition)
Lists
• SD: BCLUEcloud Lists
• EL: Leganto & SIPX
• OCLC: WDS Course reserves/reading
lists
Q&A
Thank You