Transcript UNLIMITED, 24/7 ACCESS to the doctors, counselors, and health

Welcome to CADR+
Healthcare the way it should be!
Updated: July 31st, 2013
THE STATE OF HEALTH CARE
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Average family spends $1,430 and loses around 35
hours each year to doctor’s office visits alone
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That’s about $120 and 3 hours every month
Most doctors offices are closed 75% of the hours/week
 Over 66% of ER visits are for non-emergency reasons
 25% of people have skipped a recommended medical
test due to cost
 24% of people do not fill their prescriptions
 Over 75% of Doctor visits originate from stress factors
 1 in 3 Americans state their level of stress is “extreme”
GETTING TO THE DOCTOR
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Difficult to meet face-to-face with a physician/specialist
(and getting harder all the time)
 Difficult to get a timely appointment
 Can be difficult to actually get to the appointment
 Emergency Rooms and Urgent Care are frustrating and
expensive options
 Missing work can be a costly proposition
THE BOTTOM LINE…
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Getting well has become extremely inconvenient
Additionally, it isn’t cheap
For most people, healthcare reform will inevitably lead to
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Increased costs
Longer waits
Shorter interactions
Increased stress levels
A NEW PARADIGM
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Cell phones (early ’80s)
Google (late ’90s)
Online banking (past 3 years)
Telemedicine or telehealth (next 5 years!)
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4 of 5 office visits can be better handled over the phone
Over 90% of calls solve problem with no need for follow-up
89% of Healthcare executives believe telemedicine will
transform Healthcare in the United States
4% of population today, expected to grow to 40% in 2 years
WELCOME TO CADR+
CADR+ is a program designed specifically to save
you time and money by utilizing technology to
provide efficient, immediate access to Healthcare
solutions and other personal services.
UNLIMITED, 24/7 ACCESS…
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U.S. Based, Trained, Board Certified Doctors
 Bill Review & Mediation Specialists
 Telephone Consultations
 Legal & Financial Services
 Natural Therapy Professionals
 Discount Health Card
 Online Life Resources
All from the comfort and convenience of your
phone or computer!
ANYTIME, ANYWHERE, ANYONE
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Unlimited access, unlimited value
 Instant, 24/7 availability, from wherever you are
 High-quality healthcare, the moment you need it
 Peace of mind, for you and your family
 Connect in minutes to the help you need
 Total care, for your body, mind and wallet
 Only $.66 per day, for the entire family!
Finally… the care you need, on your schedule!!
CONSULT A DOCTOR
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The backbone of the CADR+ program
 A technology that connects you with a physician
 On-demand, 24/7 access by phone, email and video
 A network of U.S.-based, state-licensed doctors
 Diagnosis and prescriptions for common conditions
 ePrescriptions and Personal Health Records
 SureScripts provides two years of prescriptive history
 All consultations are recorded and added to your records
24/7/365 On-Demand Physician Consultations
Via Phone, Web (Video/Email) and Mobile Apps
* Non-Controlled Substances
Health Library
The latest articles sorted by topics,
most popular or key words
Interactive Health Tools
Programs to help stop smoking, learn
about diet, nutrition & more
Health Risk Assessment
Interactive health tools identify health
risks and promote wellness
Symptom Checker
Interactive questionnaires designed to
narrow down condition or illness
Wellness Tools
Promote prevention with discount
wellness tests for at risk population
ePrescribing to Choice Pharmacy
Safer and faster way to get RX
medication when necessary
50 STATE PHYSICIAN NETWORK*
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Network of licensed primary care physicians/specialists
US Board certified, state licensed
Specialists, including:
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Pediatrics, Cardiology, OB / GYN
Mental Health , Endocrinology
NCQA Credential review process
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Annual re-credentialing
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170 Languages Supported
 Detailed and Stringent Quality Protocols
 Chief Medical Officer: Dr. Douglas Smith
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Co-Founder: MinuteClinic
*CADR+ not currently available in Idaho.
Common Conditions
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Cold/Flu
Sinus infections
Upper Respiratory
Allergies
Headaches
Urinary Tract (UTI)
Bronchitis
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Stomach Ache/Diarrhea
Eye infections
Ear Infections
Rash/Skin Irritation
Yeast Infection
Other GYN complaints
Common Medications Prescribed
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Zithromax Z-Pak
Amoxicillin
Albuterol
Augmentin
Tessalon
Azithromycin
Keflex
Bactrim
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Cipro
Lisinopril
Tamiflu
Prednisone
Metformin
Flonase
Diflucan
HCTZ
Levaquin
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Macrobid
Pyridium
Biaxin
Allegra
Bactrim
Ibuprofen 800
Nasonex
Lipitor
* NO DEA CONTROLLED SUBSTANCES
82%
Of the top 50 diagnosis treated
with telemedicine
Patients triaged to alternative
level of care when necessary
~40%
Less prescribing than office settings
 Doctor less pressured
 No $$ incentives to prescribe meds
 More convenient & accessible
 Less effort or aggravation for patient
USE CADR+ WHEN YOU:
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Need care after hours or on weekends
 Need medical care access from remote locations
 Need Rx prescription/refills* for common conditions
 Cannot meet face-to-face with physician / specialist
 Cannot get a timely appointment
 Cannot get to a doctor due to disability
 Do not want to go to ER/UC
 Cannot afford to take off work
 Are traveling and need advice
*If appropriate
HOW CADR+ REDUCES COSTS
65% of members would have
gone to PCP at cost of
$153
10% of members would have
gone to Urgent Care at cost of
$350
15% of members would have gone to
Emergency Room at cost of
$1029
Estimated lost productivity to employers Consult A Doctor
telemedicine services help eliminate 1,000’s of hours of lost
productivity due to medical absenteeism.
Data and dollar amounts are based on national averages. Amounts listed may not reflect actual billed charges
15
CASE STUDY
STATS:
 2300 employees
 26 locations
 7 states
 17% utilization
 99% satisfaction
 413% ROI*
SAVINGS:
Office visits
ER visits
Urgent Care
Productivity
Total (annual)
$18,337
$121,849
$5,195
$82,170
$227,551
Video: http://cadr.biz/AADQv
Chris McCool, SVP Sales & Marketing
*Plan included Consult a Doctor only.
IN GOOD COMPANY
A WHOLE LOT MORE!
CADR+ provides a host of additional resources, all
specifically selected to give you the very best group
of services available for achieving true wellness!
THE STRESS EFFECT
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Over 1/2 of Americans self-report that they are
“struggling” with life today and 1/3 state their average
stress level as “extreme”
75–90% of doctor visits considered to be stress-related
Stress is linked to all of the leading causes of death
including heart disease, cancer, accidents and suicide
The World Health Organization estimates that the
equivalent of 7.1 productive days are lost per employee
each year due to stress-related factors
25 million Americans will have an episode of major
depression this year alone
BILL REVIEW & MEDIATION
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Provides a personal negotiator who acts on the
patient’s behalf, mediating solutions directly with
medical facilities.
Who is eligible?
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Active member of the CADR+ program
Received care for a single related medical event at a hospital,
emergency clinic or surgical center
Minimum of $2,500 balance after discounts & benefits are applied.
Solutions could include:
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Applying for financial assistance
Negotiating a settlement
Arranging a payment plan
FREE DISCOUNT CARD*
Medical – save up to 50%
 Pharmacy Savings – save up to 65%
 Dental Care – save up to 50%
 Vision Care – save up to 50%
 Hearing – save up to 15%
 Diabetes Care & Supplies – save 52–70%
 Lab Savings – save up to 50%
 MRI & Imaging – save up to 70%
 And more!
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*CADR+ membership not required for WellCard Discount program.
TELEPHONE CONSULTATION
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Unlimited access
 Masters-level clinicians
 Available 24/7
 Live Answer
 Confidential Service
 170 Languages
 Crisis Support
LEGAL & FINANCIAL SERVICES
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Attorney consultations by phone or face to face*
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Free online legal documents for all eligible dependents
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Simple Wills, Power of Attorneys, Living Wills
Financial consultations by phone*
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Domestic/family, civil, landlord/tenant, criminal, estate
planning, immigration, motor vehicle, etc.
Debt and loan consolidation, mortgage and refinancing.
Telephonic fraud resolution consultation
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Provided by Certified Fraud Resolution Specialist
*First 30 minutes free per issue, unlimited issues
CHOOSEHEALTY PROGRAM
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Discounts over 25% on natural therapy services
Service Include:
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Chiropractic
Massage Therapy
Acupuncture
Nutrition Services
Over 19,000 participating professionals nationwide
ONLINE LIFE RESOURCES
There are times in everyday life when you
may need a little guidance:
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Child care
 Parenting
 Emergency care
 Summer care
 New baby care
 Adoption
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Colleges and universities
Elder resources
Disaster relief
Pet care
Primary/secondary education
Patient Advocacy
SELFCARE AND WELLBEING
A partner to help you achieve positive, longterm improvement in health and wellness
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Fitness
 Smoking cessation
 Weight management
 Stress management
 Targeted webinars
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Discount Center
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Computers and electronics
Travel, car rentals and hotels
Gifts and retail shopping
Movie tickets & video rentals
Theme parks
Fitness centers
Shoes and clothes
Restaurants… and more!
WHAT’S IN IT FOR THE MEMBER?
Convenience:
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Licensed physicians and industry professionals available 24/7/365
No waiting rooms, no closed offices, no waiting weeks for an appointment
Receive answers and treatment within minutes via phone, email, or video
Peace-of-mind:
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100% acceptance regardless of preexisting conditions or age
No limitations on usage
Board certified, state specific Physicians and other Aetna vetted partners
“Do it for yourself; do it for the ones you love”
Money-savings:
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Significantly less expensive than typical Office, ER/UC visits
Saves on out of pocket expenses i.e. high deductibles, co-pays
Less time off needed for doctor appointments
Bill mediation available in the event of excessive medical billing
WHAT’S IN IT FOR EMPLOYERS?
Saves Money:
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Avoids expensive visits to doctors, urgent care and ER
Lowers total cost of healthcare
Saves Time:
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Employees take less time off work
Early intervention & recovery leads to increased wellness and productivity
Happier, Healthier Employees:
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Goodwill: employees love it!
Fosters self-directed wellness (online tools)
Address hidden mental health issues
Additional lifestyle / concierge resources for “everyday living”
Improve Access
Lowers Cost
Multiple ways to
Consult 24/7
Avoid high cost settings
like the Doctor’s office,
Urgent Care/ER
+
Phone, Email, Video,
Mobile Application
* If appropriate
Save Time
Save Money
Reduce Absenteeism
Care Coordination
Quality Care
24/7 consultations
Qualified professionals that
Clinically efficient, effective can provide information,
and most convenient
diagnose and prescribe
Rx medication*
+
+
Get Information/
Diagnosis Anytime,
Anywhere 24/7
Get Well Fast
Affordable Cost Setting
Better Outcomes
THANK YOU!!