Chapter 14 Interviewing for a Job and Preparing Employment Messages Business Communication
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Chapter 14 Chapter 14 Interviewing for a Job and Preparing Employment Messages Business Communication, Anniversary Edition Lehman and DuFrene 2002 South-Western/Thomson Learning Chapter 14 Preparation for an Interview • Research the company • Study yourself to identify how your qualifications match the job • Be ready to provide clear, specific evidence of your qualifications • Plan a professional appearance • Plan to arrive several minutes early • Practice Business Communication, Anniversary Edition Lehman and DuFrene 2002 South-Western/Thomson Learning Chapter 14 Effective Interviewee Behaviors • Prepare for the interview • Practice the interview with the help of an objective individual • Know about interviewer strategies • Think before you speak, but provide intelligent answers without undue delay Business Communication, Anniversary Edition Lehman and DuFrene 2002 South-Western/Thomson Learning Chapter 14 Effective Interviewee Behaviors (cont.) • • • Look interested — attentive posture and eye contact Avoid negative mannerisms Be able to avoid answering illegal questions without offending the interviewer Business Communication, Anniversary Edition Lehman and DuFrene 2002 South-Western/Thomson Learning Chapter 14 Employment Success Traits People skills Client/customer orientation Leadership communication skills Team player Computer proficiency Motivation, creativity, and adaptability Business Communication, Anniversary Edition Lehman and DuFrene 2002 South-Western/Thomson Learning Chapter 14 Illegal Interview Questions • National origin and religion • Age • Disabilities health conditions, and physical characteristics not reasonably related to the job • Marital status, spouse’s employment, or dependents • Arrests or criminal convictions that are not related to the job Business Communication, Anniversary Edition Lehman and DuFrene 2002 South-Western/Thomson Learning