State of Connecticut I-CALL / I-TAC Interoperability Training Program

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Transcript State of Connecticut I-CALL / I-TAC Interoperability Training Program

State of Connecticut
I-CALL / I-TAC
Interoperability Training
Program
1
Introduction
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Dept. of Public Safety
Office of Policy and Management
Department of Military
Department of Emergency Management &
Homeland Security (DEMHS)
• Department of Emergency Management
and Homeland Security (DEMHS) Radio
System Interoperability Committee
2
Interoperability Committee
Connecticut I-CALL & I-TAC plan has been endorsed by:
• Dept. of Public Safety
• CT Fire Chiefs
Association
• CT Police Chiefs
Association
• Dept. of Public Health
• Dept. of Environmental
Protection
• Office of Policy and
Management
• Dept of Military
• Department of
Emergency Management
& Homeland Security
• Dept. of Information
Technology
• Dept. of Transportation
3
Program Overview
• National I-CALL / I-TAC Common Channel
Mutual Aid Radio System
• CT. Department of Emergency Management
and Homeland Security Interoperability Plan
• Activation and Deactivation of the Repeater
System
• Terminology and Radio Equipment
• Maintenance
• State Radio Equipment Contract
• Issuance of Radios and Equipment
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Goals of Committee
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Identified need and short term solution
Assembled committee
Prioritized users of system based on function
Developed specifications for portable radios
Deliver portable training and equipment
Deliver control station training and equipment
Prioritizing next steps
– other users requiring radio equipment and
development of communication strategy
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What is the I-Call / I-Tac System
• Statewide 800 MHz conventional radio
system designated for multi agency
interoperability communications
• National plan governed by the FCC rules and
regulations.
• To be used for command and control radio
communications at incidents requiring multiagency and or multi-jurisdictional responses
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FCC
Region 8 / Region 19 Public Safety Plan
Common Channel Policies and Procedures
The Common Channel operation and implementation rules for utilization of the Calling Channel,
as well as the for Tactical Channels, within the 821 MHz. Frequency band follow below:
1.
As used in this document AGENCY refers to an FCC Licensee.
2.
Shared use of channels by multiple agency dictates that the least amount of power
and minimum coverage to achieve spectrum efficiency be the guiding principles.
3. Any agency, or joint agencies, authorized under Part 90 of the FCC Rules and Regulations
to operate five or more 821 – 823/866 – 868 MHz channels is required for each multiple of five
to implement National Mutual Aid (Common) Calling and Tactical Channels in accordance with
the Regional Plan, i.e., Calling Channel, tone remote controlled, repeater/base station with talkaround receive and Tactical Channel, four channel frequency selectable tone remote controlled,
repeater/base station with talk-around receive.
4.
In order to accomplish the proper use of the Common and Tactical Channels, the entity
must also implement the Calling Channel, or be joined into a monitoring method of the Calling
Channel, within its area, for the express purpose of 1) to respond to non-routine inquiries – as
defined in paragraph 7, below, or 2) turning on its Tactical Channel upon the request of a duly
authorized agent of the entity requiring its use.
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5.
It shall be the responsibility of every licensee of a Calling or Tactical Channel to keep its
repeater function disabled at all times other than when assigned for conducting a given mission
where wide-area repeater operation is necessary. The Calling Channel shall be monitored at all
times by the licensee and shall be used only to handle brief, itinerant traffic and requests for use
of a Tactical Channel for an authorized, appropriate mission. The use of ‘talk-around’ shall be
preferred over repeater use where range limitations permit.
6.
Unless incidental to an approved multi-agency mission, the use of any of the
Common Channels, whether repeated or “talk-around”, for intra-agency communications
is prohibited. Use of any of the Common Channels, whether repeated or “Direct/TalkAround” for routine or trivial uses, even if inter-agency is also prohibited.
7.
A given mission for Common Channel operation shall be defined as “use for nonroutine communications by agencies requiring interoperability for inter-agency activities
only.” Routine is defined as “a normal established method of message exchanging, i.e.,
frequent or regular use.”
8.
Where one or more agencies within, or subject to, a given governmental entity - below
the state level, has an aggregate total of five or more channels of 821 – 823/866 – 868 MHz of
spectrum, that entity must bear the responsibility to implement and maintain the Calling and
Tactical Channels with the area of operation of those systems.
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9. As established by mutual understanding between the United States and
Canada, the (International) Common Channels shall be named as follows:
NAME
MOBILE TX
BASE TX
ICALL
ICALL- D (Direct or
Talk- Around)
ITAC-1
ITAC-1D (Direct or
Talk-Around)
ITAC-2
ITAC-2D (Direct or
Talk-Around)
ITAC-3
ITAC-3D (Direct or
Talk-Around)
ITAC-4
ITAC-4D (Direct or
Talk-Around)
821.0125
866.0125
866.0125
866.0125
821.5125
866.5125
866.5125
866.5125
822.0125
867.0125
867.0125
867.0125
822.5125
867.5125
867.5125
867.5125
823.0125
868.0125
868.0125
868.0125
(PL 156.7 Hz)
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Goals of Interoperability
•
What is the problem? – Inability for emergency response agencies
to communicate on a common frequency for coordination.
•
What is interoperability? – It is the ability of public safety personnel
in different agencies or jurisdictions to communicate with each other
by radio on demand, in real time. It is necessary for a wide range of
operations.
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Unified Command
• All involved agencies contribute to the process of
developing overall incident objectives, selecting
strategies, joint-planning of tactical activities, and
integration of tactical operations.
Unifed Command
Incident Commander
Fire Service
Law Enforcement
Applicable State / Federal Agency(s)
Fire Branch
Law Enforcement
Branch
EMS Branch
Specialty Branch
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Users of the System
Municipal
State
• All CT Fire Departments
• All CT Police
Departments
• All CT EMS Agencies
• All OEM Directors
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Federal – Multi State
• New York, Mass, RI
• DHS (FEMA)
• DOJ (FBI / JTTF)
DPS
DEMHS
DEP
DPH
DOT
USAR / DMAT
State Fire Coordinators
Decontamination
Trailers
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Examples of use
• Interdepartmental Communications
– Many municipalities
– Municipality and several state agencies
• Mutual-aid responses to catastrophic accidents or
disasters by many public safety agencies
• Multi Agency coordination to handle events like fires
or vehicle chases
• Extended task force operations involving local, state,
and federal agencies to address a public safety
challenge (e.g., long-term disaster recovery, security
for major events, large scale HazMat, rescue or
searches).
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PRESENT DPS I-CALL/I-TAC
REPEATER SYSTEM
• 34 Fixed Repeater Sites
in CT
• 2 Multi channel
repeaters at each site
• All 5 Channels
operational on each
repeater
• Separate I-Call receiver
at each site
• All repeaters are
controlled from the DPS
Message Center
(State Police
Communications) at
DPS HQ in Middletown
• Manned 24/7
• Telephone contact
number
1-800-842-0200
or
860-685-8190
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Massachusetts
NORTH
CANAAN
HARTLAND
SUFFIELD
n
EAST
GRANBY
n
WINDSOR
GOSHEN
CORNWALL
n
New York
BLOOMFIELD
n
HARWINTON
LITCHFIELD
PUTNAM
EAST
WINDSOR
TOLLAND
WEST
HARTFORD
HARTFORD
ANDOVER
NEWINGTON
PLAINVILLE
n
WATERTOWN
WOODBURY
SHERMAN
BRIDGEWATER
n
NEW
FAIRFIELD
WOLCOTT
n
n
ROXBURY
WETHERSFIELD
BERLIN
SOUTHINGTON
n
HEBRON
MARLBOROUGH
LEBANON
CROMWELL
EAST
HAMPTON
CHESHIRE
NAUGATUCK
SOUTHBURY
BROOKFIELD
BEACON
FALLS
OXFORD
n
NORWICH
BOZRAH
MIDDLEFIELD
HADDAM
DURHAM
n
NORTH
STONINGTON
EAST HADDAM
MONTVILLE
LEDYARD
n
WOODBRIDGE
ANSONIA
n
RIDGEFIELD
NORTH
HAVEN
SEYMOUR
BETHEL
MONROE
REDDING
SHELTON
n
NORTH
BRANFORD
NEW
HAVEN
ORANGE
TRUMBULL
n
CHESTER
MADISON
NEWTOWN
n
PRESTON
SALEM
BETHANY
DANBURY
VOLUNTOWN
GRISWOLD
MIDDLETOWN
PROSPECT
WALLINGFORD
n
SPRAGUE
COLCHESTER
WATERBURY
MIDDLEBURY
CANTERBURY
FRANKLIN
n
PORTLAND
n
PLAINFIELD
SCOTLAND
n
MERIDEN
BROOKLYN
HAMPTON
WINDHAM
COLUMBIA
GLASTONBURY
NEW
BRITAIN
BETHLEHEM
NEW MILFORD
n
PLYMOUTH
WASHINGTON
n
BRISTOL
CHAPLIN
n
BOLTON
FARMINGTON
THOMASTON
EASTFORD
POMFRET
MANSFIELD
MANCHESTER
EAST
HARTFORD
ASHFORD
KILLINGLY
WARREN
MORRIS
WILLINGTON
VERNON
COVENTRY
AVON
BURLINGTON
n
ELLINGTON
SOUTH
WINDSOR
n
THOMPSON
WOODSTOCK
Rhode Island
n
KENT
NEW
HARTFORD
TORRINGTON
n
SIMSBURY
CANTON
SHARON
N
STAFFORD
n
WINDSOR
LOCKS
BARKHAMSTED
WINCHESTER
UNION
SOMERS
ENFIELD
GRANBY
n
CANAAN
STERLING
COLEBROOK
NORFOLK
LISBON
n
SALISBURY
LYME
KILLINGWORTH
EAST
LYME
ESSEX
OLD
SAYBROOK
WESTBROOK
GUILFORD
n
WATERFORD
GROTON
n
STONINGTON
NEW
LONDON
OLD
LYME
BRANFORD
WEST
HAVEN
EASTON
n
MILFORD
WESTON
BRIDGEPORT
WILTON
FAIRFIELD
NEW
CANAAN
WESTPORT
NORWALK
STAMFORD
GREENWICH
DARIEN
n
Connecticut
Ma y 1 2, 200 0
5
0
5
10
15
20
25
15
30 Miles
MUNICIPAL I-CALL/I-TAC
REPEATER SYSTEMS
• GREENWICH
• WATERFORD
• HARTFORD (TALK
AROUND)
• WEST HARTFORD
• WETHERSFIELD
• STAMFORD
• WATERBURY
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MASS DECON TRAILERS
• 34 BEING DEPLOYED
STATEWIDE
• STANDALONE
I-CALL / I-TAC
REPEATER
• ALL 5 CHANNELS
• INDEPENDENT OF
DPS SYSTEM
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COMMUNICATION SYSTEM
TERMINOLOGY
AND
EQUIPMENT
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Radio tower
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RADIO CONTROLS
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RADIO CONTROLS
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CHANNEL SCAN
• SCAN CONTROL
ON OR OFF
• SCAN LIST IS FACTORY
SET
• SCANS ALL CHANNELS
• SELECTED CHANNEL IS
PRIORITY
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PORTABLE CHARGER
• 110 VOLT DESK TOP CHARGER
• AUTOMATIC CHARGER
CONDITIONER
RE-CONDITIONER
• CHARGES BATTERY WHILE
INSTALLED ON PORTABLE
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CHARGES BATTERY ALONE
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I- TAC REPEATER
ACTIVATION PROCEDURE
AND
DEACTIVATION PROCEDURE
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CONNECTICUT I-CALL / I-TAC INTEROPERABILITY
MUTUAL AID RADIO SYSTEM
UTILIZE DIRECT / TALK-AROUND RADIO COMMUNICATIONS WHEN POSSIBLE
REPEATER ACTIVATION PROCEDURE UTILIZING THE I-CALL CHANNEL
Upon arriving at the scene of an incident and determining that use of the Interoperability Mutual Aid Tactical channel
repeater(s) is required, the incident commander shall use the I-CALL channel to request activation of the repeater function
of the primary and / or the secondary tactical channels for the area. This request will be made through the DPS
Communications Center in Middletown.
CALL-IN LANGUAGE SHOULD BE AS FOLLOWS
“ (RANK)(NAME) OF THE (ORGANIZATION) CALLING THE DPS COMMUNICATIONS CENTER ON THE I-CALL
CHANNEL FROM (TOWN / CITY CALLING FROM)”
(PAUSE AND WAIT FOR ACKNOWLEDGEMENT)
“I AM REQUESTING IMMEDIATE ACTIVATION OF A TACTICAL CHANNEL FOR
(TOWN/CITY CALLING FROM) FOR THE OPERATION AT (INCIDENT TYPE)”
(PAUSE AND WAIT FOR ACKNOWLEDGEMENT)
Upon acknowledgement by the DPS Communications Center of the activation of the requested I-TAC channel(s), the
Incident Commander shall respond as follows:
“I WILL BE SWITCHING TO I-TAC CHANNEL (NUMBER) AND ESTABLISHING INCIDENT COMMAND.
(RANK)(NAME) CLEAR ON I-CALL CHANNEL.”
BACK UP ACTIVATION PROCEDURE BY TELEPHONE
If the DPS Communications Center does not acknowledge the incident commander’s request when called on the ICALL channel, the incident commander shall contact the DPS Communications Center in Middletown by telephone at
1-800-842-0200 or 1-860-685-8190. The incident commander shall utilize the same language as detailed above.
Revised 09/01/2003
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REPEATER DEACTIVATION PROCEDURE UTILIZING THE I-CALL CHANNEL
Upon termination of an incident, or when the use of the I-TAC repeater is no longer needed to support the
operation, the incident commander shall request the deactivation of the appropriate I-TAC repeater(s) by
contacting the DPS Communications Center. The I-Call Channel is used to inform the dispatcher that the use
of the repeater(s) has concluded.
BACK UP DEACTIVATION PROCEDURE BY TELEPHONE
If the DPS Communications Center does not acknowledge the incident commander’s request when called on
the I-CALL channel, the incident commander shall contact the DPS Communications Center in Middletown by
telephone at 1-800-842-0200 or 1-860-685-8190. The incident commander shall utilize the same language as
detailed above.
Revised 09/01/2003
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3-2
2-3
1-4
4-1
2-3
3-2
1-4
4-1
Tactical Channel Assignments
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TESTING
• Select the I-Call Channel on the radio
• Call the Message Center and identify yourself
(Rank)(Name)
• Give your location (Town you are in)
• Request a radio check
• No formal weekly test schedule is planned
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Portable Radio / Charger Repair
• Contact the DPS Network Control Center
(NCC) at 1-860-685-8008
• Report the nature of the problem
(malfunctioning portable or charger)
• A replacement unit will be delivered within 2
business days by the service vendor
• The replacement unit becomes a permanent
replacement
• All units are covered by a 3 year warranty
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State Contract Purchasing
• Open To All Municipalities
• WWW.CT.GOV/DOIT
• Contract Number 023-A-27-7030-C
• Optional Accessories Are Listed
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FAQs - Website
Websites listed below will have the following
information:
• Copies of this user guide
• Further updates of the program
• Questions answered
•
CT Department of Emergency Management & Homeland Security
http://www.ct.gov/demhs
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State of Connecticut
I-CALL / I-TAC Interoperability
Training Program
NEVER FORGET 09-11-2001
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State of Connecticut
Department of
Emergency Management
&
Homeland Security
Interoperability Committee
On Scene Interoperability
STOCS
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Department of Emergency Management &
Homeland Security
Interoperability Committee
Phase 1
I-Call and I-Tac Interoperability
 Completed distribution and on going use of Public Safety Radios
for:
 Incident Command
 Unified Command
 National Incident Management System (NIMS)
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Department of Emergency Management &
Homeland Security
Interoperability Committee
Phase 1
I-Call and I-Tac Interoperability
 Distributed to all Police, Fire, EMS, Emergency Managers, in CT.
 Distributed to DEP, DPH, DEMHS, DOT, USAR, DMAT, U.S.
Coast Guard, and others.
 All 800 Mhz towns & cities have them installed or will have them
installed.
37
Department of
Emergency Management & Homeland Security
Interoperability Committee
Phase 2
Tactical Interoperability
 On Scene – Public Safety Person to Person
 Police, Fire, EMS, “workerbee”, “hose pullers”, “gun toters”
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Department of
Emergency Management & Homeland Security
Interoperability Committee
 Public Safety personnel from different towns, cities,
states, federal, local government all show up at an
incident scene with different frequency radios.
 Now have a method of controlled interoperability with
different frequency or band radios.
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Department of
Emergency Management & Homeland Security
Interoperability Committee
 All of these responders have been unable to
communicate with each other at the scene, until
the Phase 2 actions of the Interoperability
Committee. (STOCS)
 Now true interoperability exists in CT for the
safety of our responders, unlike 9/11 and the
WTC.
(STOCS)
40
Department of
Emergency Management & Homeland Security
Interoperability Committee
Now with the FCC’s approval of
V-Tac & U-Tac Frequencies.
(STOCS)
DEMHS has licensed V-Tac, U-Tac and 800
Mhz frequencies. (STOCS)
Person to Person, on scene and
Cross band interoperability!
(STOCS)
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Department of
Emergency Management & Homeland Security
Interoperability Committee
CT GP 1 154.4525 MHz 458.4625 MHz 855.9875 MHz
CT GP 2 158.7375 MHz 458.7125 MHz 855.7125 MHz
CT GP 3 159.4725 MHz 458.8625 MHz 858.4625 MHz
CT GP 4 158.7375 MHz 458.7125 MHz 860.2375 MHz
CT GP 5 159.4725 MHz 458.8625 MHz 856.2625 MHz
CT = Connecticut, GP = Group
Groups can be assigned at the scene by the Incident Commander.
CTCSS 156.7
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Department of
Emergency Management & Homeland Security
Interoperability Committee
CT GP 1 – Statewide
CT GP 2 – Statewide (except Fairfield County)
CT GP 3 – Statewide (except Fairfield & New
London Counties
CT GP 4 – Fairfield County (800 MHz)
CT GP 5 – Fairfield & New London Counties
CT = Connecticut, GP = Group
Groups can be assigned at the scene by the
Incident Commander.
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Department of
Emergency Management & Homeland Security
Interoperability Committee
CT GP 1 154.4525 MHz 458.4625 MHz 855.9875 MHz
System is for On Scene use only and will be assigned by Groups.
When CT GP 1 is assigned, units on VHF will use 154.4525 MHz,
UHF will use 458.4625 MHz and 800 MHz radios will use
855.9875 MHz.
These frequencies may be used on a day-to-day basis for on scene
communications within a department.
44
Department of
Emergency Management & Homeland Security
Interoperability Committee
Portable Radios
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Department of
Emergency Management & Homeland Security
Interoperability Committee
Cross Band Repeater
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Department of
Emergency Management & Homeland Security
Interoperability Committee
Just Turn it on!
One Switch On. One Switch Off.
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Department of
Emergency Management & Homeland Security
Interoperability Committee
VHF
UHF
UHF
800
VHF
800
UHF
800
VHF
48
Department of
Emergency Management & Homeland Security
Interoperability Committee
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Department of
Emergency Management & Homeland Security
Interoperability Committee
If all responders are on a particular band no
cross band repeater is necessary
50
Department of
Emergency Management & Homeland Security
Interoperability Committee
Cross Band Repeaters
(STOCS frequencies only!)
No RF Gain 2.5 watts
ONLY for ON SCENE use!
3 repeaters per county,
8 counties, = 24 repeaters
More repeaters to follow, each town can buy
additional repeaters.
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Department of
Emergency Management & Homeland Security
Interoperability Committee
 CT-DEMHS holds the FCC license under the
Interoperability Committee.
 Any Police, Fire, EMS, Emergency Management can
and should install the frequencies in their portable
radios.
 Frequencies can be installed in portables radios
ONLY!
 CAN NOT install in mobiles or base radios.
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Department of
Emergency Management & Homeland Security
Interoperability Committee
Use the V-Tac, U-Tac frequencies (STOCS)
when Interoperability is needed
for:
 Same band radios
 Different band radios
 When Responders show up
On Scene
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Department of
Emergency Management & Homeland Security
Interoperability Committee
Each municipality can install the
corresponding frequencies on their radios
for the band that they currently operate on.
VHF
UHF
800
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Department of
Emergency Management & Homeland Security
Interoperability Committee
For those municipalities still using Low Band
Radios
33 MHz
37-39 MHz
45-46 MHz
Purchase the appropriate VHF, UHF or 800 MHz
radio that is used in your area for interface with
existing networks and install the Interoperability
Frequencies.
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Department of
Emergency Management & Homeland Security
Interoperability Committee
Remember:
Train, Train, Train.
Use Interoperability frequently for official
business only, don’t fool around!
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Department of
Emergency Management & Homeland Security
Interoperability Committee
REMEMBER:
This is a NO Power boost repeater
Typically ¼ to ½ mile range
License through the FCC to the State of
Connecticut DEMHS
Service Contract
Contact #:
Vendor:
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Any Questions?
Thank You
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THANK YOU!
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