Transcript Social Software at Sandia History, Present and Future

Social Software at Sandia
History, Present and Future
Hope Niblick | 2JUN09 | Sandia, Livermore CA
Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin Company,
for the United States Department of Energy’s National Nuclear Security Administration
under contract DE-AC04-94AL85000.
What do we mean by social software?
• Thinking around software has changed over time, as has
the terminology:
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Memex : 1940’s
ARPA (advanced research projects agency) : 1960’s
Augmentation (augmenting human intellect) : 1960’s
EIES (electronic information exchange system) : 1970’s
CSCW (computer supported collaborative work) :
1980’s
• Groupware : 1980’s and 1990’s
• Social Software : 1990’s ::: “software that supports group
interactions”
Collaborative Tool vs. Social Software
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E-mail
IM
Discussion boards
Workflow
Mail groups
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RSS aggregation
Wikis
Cataloging (Delicious, LibraryThing)
Media sharing (Flickr,YouTube)
• Social network
• Blog (trackbacks, comments)
• Microblog
Collaboration at Sandia to date
• E-mail – 1990 (cc Mail => Exchange / Outlook)
• Instant Messaging -- 1999 (Sametime => Microsoft Messenger)
• Team Workspaces – 2000 (QuickPlace => Sharepoint)
• Discussion boards (bicycle discussion)
• mail groups
Social Software at Sandia to date
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Wikis
Blogs
Social bookmarks
Podcasts
Video sharing
Microblogging
Social networking
What wikis have to offer Sandia
• ::: collection of Web pages designed to enable anyone
with access to contribute or modify content, using a
simplified markup language
• allow users to collect documentation and keep it up to
date collaboratively
• also used for scientific collaboration
• provide organization capabilities to information that
would be onerous in other, more structured, platforms
Wikis at Sandia
• Existing MediaWiki and Twiki instances
• Trac, Gforge & SourceForge wiki components for
source code project documentation
• Sharepoint has a limited wiki feature
• Confluence approved in 2009 for enterprise pilot
deployment & creation of a “Sandiapedia” central wiki
resource (final name TBD)
What blogs have to offer Sandia
• A website with regular entries of commentary
displayed in reverse chronological order, usually on
a specific subject. Generally features links to other
content and the ability for readers to comment
• Other common features of a blog are the ability to
do ‘trackbacks’ and ‘permalinks’
Blogs at Sandia
• Blogging since at least 2005
• Pilots include WebCo blog, Sandia Matters, Infoproviders
and others
• Lab News Interactive built on blogging software
(WordPress)
• LNI includes new “Blogger’s Row” feature
• Al’s Blog (Al Romig)
• Lean Six Sigma Secrets (Laura Guedelhoefer, Don Lifke, Mike
Lopez, and Rick Sherwood)
• Science 2.0 (Joe Lewis)
• Life on the Line – Riding in Research (Michael Brumbach)
What social bookmarking has to offer Sandia
• ::: a method to store, organize, search and manage
bookmarks of web pages
• uses tagging and folksonomy
• access bookmarks from anywhere, across machines
and across browsers
• social component lets users share with specific
people and add to the community’s knowledge in
general
• public web examples: Delicious, Magnolia,
Connotea
Social bookmarks
• Scuttle – 2 separate installs at Sandia –
• In CA, WebCo pilot/test was open and very
successful during a short run
• NM Library used Scuttle for internal collaboration
• Dogear
• Delicious
What do podcasts have to offer Sandia
• ::: series of digital media files, usually digital audio or
video, that is made available for download via web
syndication. The syndication aspect of the delivery
is what differentiates podcasts from other files that
are accessed by simple download or by streaming
• allows for multitasking (listen to them on the train
ride home)
• broadcasting of Sandia content for either internal or
external audiences
Podcasts
• CA Public Relations and Strategic Communications
groups -- September 2008 launch
• Sandia Now has been turned into a podcast feature:
http://www.ca.sandia.gov/podcast/.
• Research being done at NM site on using podcasting
for public relations.
• $$ budgeted in 2009 to further explore podcasting
What does video have to offer Sandia?
• Higher bandwidth and broadband availability is
creating an expectation of video availability
• Many of the things going on at Sandia are visually
exciting and video conveys the message much
better than other media
Video
• YouTube channel for Sandia videos
• A great deal of other video offerings refer to Sandia National
Labs appear when you search YouTube
What does microblogging have to offer Sandia?
• ::: a form of multimedia blogging that allows users to
send brief text updates or micromedia such as
photos or audio clips and publish them, either to be
viewed by anyone or by a restricted group which
can be chosen by the user. These messages can be
submitted by a variety of means, including text
messaging, instant messaging, email, digital audio or
the web
• short messages carrying concise information
Microblogging at Sandia
• Follow @SandiaLabs on Twitter
• Pilot funded under web 2.0 project
• Laconi.ca
• Thunderbook status updates
What do social networks offer Sandia?
• ::: online communities of people who share interests
and/or activities, or who are interested in exploring
the interests and activities of others
• connecting individuals in an asynchronous, casual
manner
• promote collaboration and knowledge sharing
• capture information about the community
Social Network
• Thunderbook
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skill profiles
publications
project involvement
piloting soon
• HR / peoplesoft initiative
References
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http://delicious.com/accipiter/lunch2.0sss
http://www.youtube.com/user/SandiaLabs
On Twitter: follow ‘SandiaLabs’
Internal blogs at Sandia