Transcript Helen Bevan

How to rock the boat and
stay in it
www.changeday.nhs.uk/healthcareradicals
Helen Bevan
@HelenBevan
Source of image: showstudio.com
Source of image:
installation by the
artist Adam Katz
www.thisiscolossal.com
Via @NeilPerkin
“New truths begin as heresies”
(Huxley, defending Darwin’s theory of natural selection)
@HelenBevan
What happens to
heretics/radicals/rebels/mavericks
in organisations?
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Source of image: findingmyself.net
@HelenBevan
We need boatrockers!
• Rock the boat but manage to
stay in it
• Walk the fine line between
difference and fit, inside and
outside
• Able to challenge the status
quo when we see that there
could be a better way
• Conform AND rebel
• Capable of working with others
to create success NOT a
Source: Debra Meyerson
destructive troublemaker
@HelenBevan
There’s a big difference between a rebel
and a troublemaker
Rebel
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Source : Lois Kelly www.rebelsatwork.com
Reflection
• What are your insights around “rebels” and
“troublemakers”?
• What moves people from being “rebel” to
“troublemaker”?
• How do we protect against this?
@HelenBevan
There’s a big difference between a rebel
and a troublemaker
Rebel
@HelenBevan
Source : Lois Kelly www.rebelsatwork.com
"There’s only one
corner of the
universe you can
be certain of
improving, and
that’s your own
self."
Aldous Huxley
Source of image: timcoffeyart.wordpress.com
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Four things we know about successful
boat rockers
CHANGE
BEGINS WITH
me
1. able to join forces with others to create action
2. able to achieve small wins which create a sense
of hope, self-efficacy and confidence
3. More likely to view obstacles as challenges to
overcome
4. strong sense of “self-efficacy”
 belief that I am personally able to create the change
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@HelenBevan
Source: adapted from Debra E Meyerson
Self-efficacy
There is a positive, significant
relationship between the
self-efficacy beliefs of a
change agent and her/his
ability to facilitate change
and get good outcomes
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@HelenBevan
Source of image:www.h3daily.com
Source: @NHSChangeDay
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Source: @NHSChangeDay
What is the issue here?
“permission” ?
(externally generated)
or
Self efficacy ?
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(internally generated)
What’s the difference between
self efficacy
and
self esteem,
self belief,
self-confidence?
@helenbevan
@HelenBevan
Building self-efficacy: some tactics
1. Create change one small step at a time
2. Reframe your thinking:
• failed attempts are learning opportunities
• uncertainty becomes curiousity
3. Make change routine rather than an exceptional
activity
4. Get social support
5. Learn from the best
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Image copyright: http://13c4.wordpress.com/2007/02/24/50-reasons-not-to-change/
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@HelenBevan
@helenbevan
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Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
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@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan
@HelenBevan
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
Research from the Sales industry
How many NOs should we be seeking to get?
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@HelenBevan
Source: http://www.slideshare.net/bryand
We have a choice
“This is the true joy of life, the being used up for a
purpose recognised by yourself as a mighty one,
being a force of nature instead of a feverish, selfish
little clot of ailments and grievances, complaining
that the world will not devote itself to making you
happy.”
George Bernard Shaw
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