Transcript Helen Bevan
How to rock the boat and stay in it www.changeday.nhs.uk/healthcareradicals Helen Bevan @HelenBevan Source of image: showstudio.com Source of image: installation by the artist Adam Katz www.thisiscolossal.com Via @NeilPerkin “New truths begin as heresies” (Huxley, defending Darwin’s theory of natural selection) @HelenBevan What happens to heretics/radicals/rebels/mavericks in organisations? @HelenBevan Source of image: findingmyself.net @HelenBevan We need boatrockers! • Rock the boat but manage to stay in it • Walk the fine line between difference and fit, inside and outside • Able to challenge the status quo when we see that there could be a better way • Conform AND rebel • Capable of working with others to create success NOT a Source: Debra Meyerson destructive troublemaker @HelenBevan There’s a big difference between a rebel and a troublemaker Rebel @HelenBevan Source : Lois Kelly www.rebelsatwork.com Reflection • What are your insights around “rebels” and “troublemakers”? • What moves people from being “rebel” to “troublemaker”? • How do we protect against this? @HelenBevan There’s a big difference between a rebel and a troublemaker Rebel @HelenBevan Source : Lois Kelly www.rebelsatwork.com "There’s only one corner of the universe you can be certain of improving, and that’s your own self." Aldous Huxley Source of image: timcoffeyart.wordpress.com @helenbevan @HelenBevan Four things we know about successful boat rockers CHANGE BEGINS WITH me 1. able to join forces with others to create action 2. able to achieve small wins which create a sense of hope, self-efficacy and confidence 3. More likely to view obstacles as challenges to overcome 4. strong sense of “self-efficacy” belief that I am personally able to create the change @helenbevan @HelenBevan Source: adapted from Debra E Meyerson Self-efficacy There is a positive, significant relationship between the self-efficacy beliefs of a change agent and her/his ability to facilitate change and get good outcomes @helenbevan @HelenBevan Source of image:www.h3daily.com Source: @NHSChangeDay @helenbevan @HelenBevan Source: @NHSChangeDay What is the issue here? “permission” ? (externally generated) or Self efficacy ? @helenbevan @HelenBevan (internally generated) What’s the difference between self efficacy and self esteem, self belief, self-confidence? @helenbevan @HelenBevan Building self-efficacy: some tactics 1. Create change one small step at a time 2. Reframe your thinking: • failed attempts are learning opportunities • uncertainty becomes curiousity 3. Make change routine rather than an exceptional activity 4. Get social support 5. Learn from the best @helenbevan @HelenBevan Image copyright: http://13c4.wordpress.com/2007/02/24/50-reasons-not-to-change/ @helenbevan @HelenBevan @helenbevan @HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively @helenbevan @HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively @helenbevan @HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively @helenbevan @HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively @helenbevan @HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively @helenbevan @HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively Research from the Sales industry How many NOs should we be seeking to get? @helenbevan @HelenBevan Source: http://www.slideshare.net/bryand We have a choice “This is the true joy of life, the being used up for a purpose recognised by yourself as a mighty one, being a force of nature instead of a feverish, selfish little clot of ailments and grievances, complaining that the world will not devote itself to making you happy.” George Bernard Shaw @helenbevan @HelenBevan