Transcript 20 Questions: Consumer Health Resources

20 Questions: Consumer
Health Resources
Using this software
Is this a good consumer health
site?
• The following criteria for evaluating consumer health web pages are
used by the Consumer and Patient Health Information Section, Medical
Library Association:
Credibility
Sponsorship/authorship
Content
Audience
Interactivity
Disclaimers
Currency
Disclosure
Purpose
Links
Design
The Consumer and Patient Health Information Section
(CAPHIS) of MLA evaluates web sites based on the
following criteria: credibility, sponsorship/authorship,
content, audience, currency, disclosure, purpose,
links, design, interactivity, and disclaimers.
http://caphis.mlanet.org/
Consumer Health Questions:
Best Practices
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Determine why the person needs the information
Be aware of the person asking the question
Get as much information as possible
Always check terms in a medical dictionary
Do NOT provide a diagnosis!
Do not interpret medical information
Do not give medical advice, opinion, or make
recommendations
Best Practices…
• Provide the most complete information
needed to answer the person’s specific
request
• Consider a referral
From the University of Connecticut Health Center,
“Guidelines for Providing Medical Information to
Consumers”—
http://library.uchc.edu/departm/hnet/guidelines.html
Question One
• “Can you help me find a resource that
evaluates the quality of care at nursing
homes in my area?”
• http://www.medicare.gov
Question Two
• “Is there conclusive evidence that echinacea is an effective
immune system stimulator?”
• Healthfinder (NIH)
• http://www.healthfinder.gov
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Drug Interaction Checker
http://www.drugdigest.org/wps/portal/ddigest
Fact Sheets on Dietary Supplements
http://dietarysupplements.info.nih.gov/Health_Information/Information_About
_Individual_Dietary_Supplements.aspx
Question Three
• “I’m extremely allergic to peanuts/peanut
oil. I understand that there are beauty
products out there that contain some peanut
oil. Is there any way I can find out what those
products are so I can avoid them?”
• Household Products Database (HHS)
• http://householdproducts.nlm.nih.gov/index.htm
Question Four
• While working with a Spanish speaking patron and her
small child, you are able to hear “terrores nocturnos--”
Night Terrors…You would like to be able to help with
some information in Spanish—where should you go?
• http://familydoctor.org/online/famdocen/home.html
Question Five
• “I’m a nursing student—I need some articles and FAST on
hand washing vs. using hand sanitizer in hospital settings—
do you know of anywhere online to get free full text from
good journals?”
• PubMed Central
• http://www.ncbi.nlm.nih.gov/pmc/
Question Six
• “Wow! I just saw this fantastic infomercial—I can
cleanse my whole body with detox foot pads! I
was just wondering if you thought this was a
good idea, or maybe had some info on how well
these things work before I dial the 1-800
number.”
• DeviceWatch
• http://www.devicewatch.org/
• QuackWatch
• http://www.quackwatch.org/
Question Seven
• “Thank you so much…I’m so glad you kept me from buying those
detox pads. Where can I go to find more information on
protecting myself as a consumer when it comes to health
devices, diet ads, etc?”
• Federal Trade Commission>Consumer Protection>Diet, Health,
and Fitness
• http://www.ftc.gov/bcp/consumer.shtm
Question Eight
• “I’m a new dad, and it can be a real struggle to keep up with what’s
going on with recalls on products that could effect the health and
safety of my child. Is there a place I can go to find information
about recalls on toys, appliances, food, clothes and other items I
might need to replace?”
• Consumer Product Safety Commission, Consumer Safety (Products)
• http://www.cpsc.gov/index.html
• U.S. Food and Drug Adminstration (Food recalls)
• http://www.fda.gov/opacom/7alerts.HTML
• NHSTA (Automobile) Recalls
• http://wwwodi.nhtsa.dot.gov/cars/problems/recalls/recallsearch.cfm
Question Nine
• “Just in case of an emergency, I’d like the number for the Poison
Help Hotline. Is there a directory of numbers specifically for
health issues/organizations?”
• National Health Information Center, Toll Free Numbers
• http://www.health.gov/nhic/pubs/2013tollfreenumbers/tollfree
numbers1.htm
Question 10
• “My kids are so rough and rowdy—they are constantly getting
cuts, scrapes, and sometimes worse. Is there a good, general
first aid guide I can use online?”
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MayoClinic.com-First Aid Guide
http://www.mayoclinic.com/health/FirstAidIndex/FirstAidIndex
First Aid Kit Contents Guide—American Red Cross
http://www.redcross.org/prepare/location/home-family/getkit/anatomy
Question 11
• “I recently discovered an article titled ‘Study:
You can chew gum and get well at same
time” in my local newspaper. Is this article
tying chewing gum to faster recovery times
in colon surgery patients valid?”
• Health News Review
• http://www.healthnewsreview.org/
Question 12
• “I just moved here…can you suggest a good guide to local
physicians and hospitals?”
• American Medical Association, Physician Finder
• http://webapps.ama-assn.org/doctorfinder/home.html
• Department of Health and Human Services, Hospital
Compare
• http://www.hospitalcompare.hhs.gov/
Question 13
• “I’m always encountering a wide range of health statistics in the
news media. Where can I verify and more fully explore these
stats?”
• U.S. Health Statistics—National Center for Health Statistics
• http://www.cdc.gov/nchs/
• Worldwide Health Statistics—United Nations, World Health
Organization Statistical Information System
• http://www.who.int/whosis/en/
Questions 14-20: The Best Consumer Health
Resources
• In questions 14-20, we will explore sites
from the CAPHIS/Medical Library Association
• “Top 100 Health Web Sites you can Trust”
• The complete list can be found here:
• http://caphis.mlanet.org/consumer/index.html
Question 14
• “We are expecting a child; I have a family
history of asthma. Will we have to find a new
home for our cat?”
• Asthma and Allergy Foundation of America
• http://www.aafa.org/
Question 15
• “Due to family history and other factors, and
even though I’m only 35, I’d like to know
more about prostate cancer.”
• Healthfinder
• http://www.healthfinder.gov/
Question 16
• “I saw a news report recently about using
statins in children. What is a statin? Where
can I find more information about this?”
• MedlinePlus
• http://medlineplus.gov/
Question 17
• “My company recently purchased an older building that has
at least a small quantity of asbestos in it. Where can I find
information about asbestos in the workplace including
guidelines, regulations, and safety information?
• Centers for Disease Control and Prevention—Workplace
Safety
• http://www.cdc.gov/
Question 18
• “My doctor says I need to make some
lifestyle changes to avoid high blood
pressure. She gave me lots of stuff to read,
but I’m curious about reading more
information online. Can you point me in the
right direction?”
• Mayo Clinic
• http://www.mayoclinic.com
Question 19
“I’m writing a paper on antiretroviral drugs
used in the treatment of HIV. Is there a place
with a good summary listing of these drugs,
what they do, and how they are used?”
• HIV InSite
• http://hivinsite.ucsf.edu/
Question 20
• “I’m trying to get a better understanding of
some of the terminology my dad’s oncologist
used in a recent visit—can you point me to a
resource that might help?”
• National Cancer Institute
• http://www.cancer.gov/
Thank You for Attending!
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