Next Generation 9-1-1 Initiative

ITS JPO Lead: Linda Dodge Technical Lead: Drew Dawson, EMS Division, NHTSA

Challenge

 The 9-1-1 system, based on 30-year old technology, is expensive for local 9-1-1 call centers to maintain and incapable of supporting the text, data, images, and video that are increasingly common in personal communications. Such capabilities will be essential to future transportation safety and security services.

 Travelers and other citizens cannot now use their “smart” technologies such as telematics, medical alert devices, or wireless computers to directly access 9-1-1 call centers and emergency responders.

 Emergency centers cannot now send location-targeted hazard alerts and evacuation guidance to motorists or other mobile device users

Next Generation 9-1-1 Initiative

Opportunity

   The “convergence” trend in telecommunications and information technology provides an opportunity to make integrated voice, data, and graphical communications for public safety practical.

There appears to be broad stakeholder consensus regarding shortcomings of current 9-1-1 system and need for change.

USDOT has established a strong relationship with 9-1-1 community and status as neutral partner

Next Generation 9-1-1 Initiative

Milestone/End Product

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National architecture for NG9-1-1 system

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Transition plan for NG9-1-1 implementation

Next Generation 9-1-1 Initiative

Roadmap

Engage the Stakeholders

FY 2005 FY 2006 On-going WE9-1-1 Initiative RFI and Other Stakeholder Input Continuing Stakeholder Outreach

Establish the Vision

Determine Operational Practices and User Requirements Proof-of-Concept Research and Demonstrations

Define the Future

FY 2007 Crosscutting Standards Coordination Define Next Generation 9-1-1 System and Develop Transition Plan Evaluate Next Generation 9-1-1 Framework and Transition Plan Stakeholder Buy-in, Program Scope, and Execution Strategy Concept of Operations, User Requirements, Functional Specification System Performance Requirements, Logical and Physical Architecture, Transition Plan, Independent Evaluations

Next Generation 9-1-1 Initiative

Program Plan/Approach

  The Initiative consists of three phases  Phase 1: Engage stakeholders.  Phase 2: Establish the vision.  Phase 3: Define the future.

Duration of Initiative  FY04-FY07

Next Generation 9-1-1 Initiative

Phase 1: Engage the Stakeholders

 Goal:Leverage USDOT’s Wireless E9 1-1 Initiative activities and relationships  Action • Involve other stakeholders through RFI, technology forums and other outreach efforts

Next Generation 9-1-1 Initiative

Phase 2: Establish the Vision

  Goal 1:Determine Operational Practices and User Requirements  Action • Document an operation concept and key requirements based on the RFI response, advisory groups, technology forums, and white papers Goal 2: Proof-of Concept Research and Demonstration  Action • Undertake relatively small projects that could influence the scope and direction of the “definition” activities

Next Generation 9-1-1 Initiative

Phase 3: Define the Future

   Goal 1: Define Next Generation 9-1-1 System  Action • Create government/industry partnership to define and document the system framework and a transition plan.

Goal 2: Coordinate Standards  Action • Provide the bridge between this initiative and on-going IP telephony standards development and related activities Goal 3:Evaluate NG9-1-1 Framework and Transition Plans  Action • Assess potential system performance, costs and benefits, and risks

Next Generation 9-1-1 Initiative

Summary

   9-1-1 system capabilities have critical implications for public safety in general, and transportation safety, mobility, and security in particular.

Personal and network technologies now make ubiquitous emergency access possible.

While significant challenges lie ahead, now is the optimal time for this Initiative and USDOT is well-positioned to lead it.

Next Generation 9-1-1 Initiative