Transcript Document 7308385

Innovation, Regions
and Knowledge Management
Lessons from the dissemination of innovation in 6 EU regions
Komninos N., Bakouros Y., Diaz P., Gainza E., Sefertzi E., Rishiart M.
Conference on Dissemination of Innovation: Clusters,
Regional Institutions and Telematics, Thessaloniki, 16-17 May 2002
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1. InnoRegio
Follow-up of RTP-RIS-RITTS in
Central Macedonia, Basque
Country, Crete, Norte, Thessaly,
and Wales
Focuses on:
Development of innovation
management tools and
technologies
Dissemination of innovation,
regional learning
Use of telematics and online
dissemination tools
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1. InnoRegio: Partners
Central Macedonia
Local
authority

Region of
Central
Macedonia
Basque country


University

URENIO
Research Unit Aristotle
University of
Thessaloniki
SME
organisation

Confederation of
Industries of
Northern Greece

Thessaloniki
Technology Park

Technology
transfer
organisation

Industry, Commerce
and Tourism
Department of the
Basque Government
Association for the
Promotion of
Industrial Change
Syndicate of
Companies of Alava
Crete
Thessaly
Wales
Region of Crete

Government’s
Regional Coordination
Commission

Region of
Thessaly

Welsh
Developmen
t Agency

Technical
University of Crete

Northern Portugal
Universities
Association

University of
Thessaly

University
of Wales Cardiff
Business
School

Chamber of
Commerce and
Industry of Chania
Agency for the
Development of
Tourism in Crete

Porto Industrial
Association

Association of 
Industries of
Thessaly
Mediterranean
Agronomic Institute
of Chania

Agencia Innovacao 

LEIA Technological
Foundation
Norte


Metallurgical
Industrial
Research
Agency


Pembrokeshi
re Business
Initiative
Showdonia
Business
Innovation
Centre
Business in
Focus
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1. InnoRegio: Objectives
Create a learning process within the RSI
focusing on innovation management
Identify and develop innovation
management techniques and
technologies, enabling SMEs and TI,
and R&D Labs to work at best practice
level, to introduce and manage
innovations.
Disseminate innovation and
knowledge management techniques
to all the actors of a regional innovation
system (SMEs, technology providers,
Labs, tech transfer organisations).
Create information technology and
web tools to assist online
dissemination, in terms of
demonstration and help for
implementation.
Key issues:
Development of IMTs
Training to innovation
management: Application
of tools and technologies
to manage innovation and
knowledge
Online dissemination of
IMTs
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1. InnoRegio: Objectives
Create a third level to
Environment of Innovation
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2. Innovation Management Technologies (IMTs)
Key Concept: IMTs -The Innovation Programme
Innovation Management Tools:
• Diagnostic tools: ANVAR,
APRODI, FORBAIT, PERA
• Business planning tools:
ADVIA, BUNT
• Audit: MINT methodology
for auditing
• Technology clinics: TEKES
• Quality management audit:
INNOVARE
• VALUE ANALYSIS
Innovation Management
Techniques in Operation:
•
•
•
•
•
•
•
•
•
•
Innovation Profile Diagnosis
Value Analysis
Business Process Re-engineering
Project Management and
Development
Product Design and Development
Benchmarking
Marketing of Innovation
Technology and Competitive
Watch
Total Quality Management
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Creativity Tools
2. IMTs: The Cycle of Innovation
RESEARCH AND
TECHNOLOGICAL
DEVELOPMENT




Research institutes
University research
R&D in large companies
Innovative SMEs



INNOVATION FINANCE
Venture capital funds
Technology incentives
R&D programmes



TECHNOLOGY
TRANSFER
Co-operation between
universities and
companies
Technology brokerage
Spin-offs
Innovative Organisations
(companies, universities, research centres)
TECHNOLOGY COOPERATION NETWORKS
 Local networks and
clusters
 International technology
co-operation
 Supply chains
BUSINESS SERVICES –
PRODUCT
DEVELOPMENT
 Provision of
administration, product,
production, and quality
services
INNOVATION SPACES AND INFRASTRUCTURE
High tech land uses, Research institutes, Technology parka and centres, Cable networks, Digital
services, City centre renewal
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2. IMTs: Deconstructing Innovation
Functions
I
N
N
O
V
A
T
I
O
N
Organisations involved
Typical Practices -IMTs
Research and
Development




University Labs
Research institutes
Technology providers
Company R&D
departments
1.
2.
3.
4.
5.
Innovation finance



Venture capital funds
Commercial banks
Technology transfer
funds
Regional development
funds
6. R&D financing schemes
7. Technology assessment
8. Product assessment
Science and tech parks
Innovation centres
Liaison offices
Industrial and
technology bureau
Technology brokers
Consultants
9. Technology audit
10. Benchmarking
11. Technology brokerage
12. IPR management (Licensing,
Copyright)
13. Technology clinics
Manufacturing
companies
Companies in the
service sector
14. Product design / development
15. Product cycle management
16. Business
process
reengineering
17. Quality management
18. CAD-CAM
19. MRP II
Manufacturing and
service companies
20. Value analysis
21. Supply chain management
22. Outsourcing
23. Just-in-Time delivery
24. E-Commerce

Technology
transfer






New product and
process
development

Optimisation of
networks and interfirm relations


R&D management
Technology watch
Technology forecast
Creativity development
IPR management (Patents)
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2. IMTs: Innovation Functions and Tools
Innovation: Transforming knowledge into new products
A: Multinational company– Internal process
B. Innovation island/ region / SME – External process
_________________________________________________________________________________________________________________________
Function
Goals
R&D
FINANCE
TECH TRANSFEER
PRODUCT DEVE
Development of
ideas
Product outline
Evaluation
Market research
Funding approval
Acquisition of
technology
Development of
skills
Prototype
development
Product / process
engineering
COOPERATION
Finding of skills
Setting the supply
chain
_________________________________________________________________________________________________________________________
Innovation management tools
Technology
watch
Technology
foresight
Creativity
(tacit know.)
R&D
management
Evaluation
Market
research
Marketing of
innovation
Technology
audit
Benchmarking
Life cycle
analysis
Product design
Supply chain
management
Outsourcing
Licencing
IPR
Technology
clinics
Rapid
prototyping
CAD/CAM
MRP /ERP
Type of environment for the actualization of the functions / tools
Cluster
Cluster
Institutional
Institutional
Virtual
Virtual
BPR
Cluster
Virtual
Stock
management
Quality
management
E-commerce
Cluster
Institutional
Virtual
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2. Innovation Management Technologies (IMTs)
InnoRegio: Major IMTs
IMTs for R&D
IMTs for product/ process development
• Technology watch
• Creativity
• R&D financing
• Marketing of innovation
• Innovation project management
•Product design and development
• Industrial design
• Product life cycle management
• CAD/ Virtual prototyping
• Business process reengineering
• Management of quality
• Material requirement planning / ERP
• Human resource management
IMTs for technology transfer
IMTS for networking
• Technology audit
• Benchmarking
• IPR - Technology licensing
• Technology evaluation
• Technology clinics
• Value analysis
• Supply chain management
• Outsourcing
• E-commerce
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2. Innovation Management Technologies (IMTs)
A Guide to
IMTs
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3. Dissemination / regional learning
Dissemination practices
 Training seminars animated by major technology
providers and technology intermediary organization:
Discussion of innovation management problems and tools
(+Low cost – SME Participation)
 Innovation audits: diagnosis of innovation related
weaknesses and drafting of action plans for the
implementation of innovation management tools in SMEs
(+Logical cost + SME Participation)
 Pilot applications: testing of implementation difficulties
and demonstration of the added value of representative
IMTs (-High cost +SME participation)
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3. Dissemination process
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3. Virtual Dissemination
IT platforms - eLearning
A network of 6 websites in Central Macedonia, Basque Country,
Crete, Notre, Thessaly, and Wales, allows virtual learning of IMTs
via the Internet and digital tools, including:
 Reports for on-line information about IMTs and technology
providers
 E-learning modules for IMTs
 Online application of IMTs such as Technology Watch and
Benchmarking
 Virtual spaces created by some IMTs (Benchmarking, Technology
Watch, e-Commerce, )
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3. IT dissemination
15
3. Online IMTs reports
16
3. IMT eLearning
17
3. Online Benchmarking
18
3. Online New Product Development
19
3. Online Diagnostic Tool
Diagnosis of innovation
management in the Basque
Country for the
implementation of
INNOREGIO project tools
Fundación Leia C.D.T.
January 2002
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3. Online: Technology Transfer Tools
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3. Dissemination Results
Learning to implement and use IMTs
• Innovation training for 2.400 SMEs and TI, 12 seminars for
discussion of IMTs in 400 companies and organisations per region
(80% companies, 20% technology intermediaries and research
labs).
• Innovation audits (600) 100 companies per region for the
selection of the best IMTs and drafting of innovation action plans
for the implementation of these IMTs.
• Pilot applications of 120-150 IMTs, 20-25 cases per region and
demonstration of concrete solutions and cases.
• Indirect knowledge gains at consulting companies, technology
intermediary organizations, small companies
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4. Regions and IMTs: the problem of embeddedness
Relationship between RSI and IMTs
System of interactive learning
Clusters
Industries


Services
Tech Users
Innovation Financing
Banks, Angels,
Institutions


Technology
Transfer
Organisations
Technology
parks
Technology
networks
Consultants,
brokers
Associations,
Chambers
Universities
and Research
Institutes
Public R&D
Laboratories
IMTs
Knowledge and
innovation
management
(IMTs)
Human
resources and
training centres
Technology Information System
Patents, Standards, Data
Bases, Technical Publications
Telematics for learning: Virtual spaces for
• Online information IMTs
• Online training
implementation
Regional innovation system
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4. Regions and IMTs
Profile of the Regions
Basque
Country
Wales
GDP Unemployment Agriculture Manufacturing Services Patents/million
High
1996(% 1999)
(% 1999)
(% 1999)
(%
inhabitants
level
98
1999)
(1997-99)
education
25-59 (%
1999)
96.1
14.7
2.2
38.5
59.3
30.5
30
80.3
6.9
2.7
29.5
67.7
50.8
25
Central
Macedonia
Norte
68.0
11.7
19.1
25.7
55.1
5.7
19
64.7
4.7
12.6
46.9
40.5
1.8
7
Crete
66.8
7.3
33.0
13.2
53.8
4.4
15
Thessaly
57.6
12.8
32.7
19.0
48.3
1.4
16
100
9.5
4.5
29.2
66.0
119.4
21
EU
Source: Second Report on the Social and Economic Cohesion, Luxembourg: EC 2001
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4. Regional demand for IMTs
Central Macedonia
Basque country
IMT for
R&D
 Innovation
 Innovation
factor analysis
factor
analysis
 Technology
watch
 Creativity
development
IMTs for
new product
/ process
development
 BPR
 MRP II –
ERP
IMTs for
technology
transfer
IMTs for
technology
co-operation
Crete
 Technology
watch
 Creativity
development
Norte
Thessaly
 Innovation
factor
analysis
 Technology
watch
 Marketing of
innovation
 Management
of quality
 Innovation
factor
analysis
 Technology
watch
 E-commerce
 Value
analysis
Wales
 Technology
watch
 Creativity
development
 Product
 BPR
 Management
development  Management
of quality
 Management
of quality
of quality
 Benchmarkin  Benchmarkin  Benchmarkin  Benchmarkin 
 Technology
g
g
g
g
Benchmarkin
clinics
g
 Technology
 Technology
 Technology /
clinics
clinics
product
 Technology
evaluation
clinics
 Technology /
product
evaluation
 Supply chain
management
 E-commerce
 Value
analysis
 Value
analysis
 E-commerce
 Value
analysis
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4. C. Macedonia: Innovation SWOT and IMTs
REGION
Strengths for
innovation
IMTS
 High concentration of R&D
institutes
 Strong industrial base in food,
textile and chemical sectors
Difficulties in IMT application
Opportunities for
innovation
 New products in (1) ICT and
(2) high value health services
 New product development
Company
weaknesses for
innovation
 In house R&D activity and
innovation
 Large proportion of small
companies
 Companies operating in
traditional sectors and markets




1. Lack of right type of finance
2. Lack of innovation strategy
Benchmarking to understand and awareness at the companies
business performance
3. Lack of skills in IMT
BPR and ERP to re-organise
implementation
the production process
Management of quality
4. Training and skill weaknesses
E-commerce to improve
in new technology areas
market potential
Regional contextual  Low level of inter-firm
barriers to
collaboration
innovation
 Low co-operation between
R&D and firms
26
4. Wales: Innovation SWOT and IMTs
REGION
Strengths for
innovation
IMTS
 High concentration of R&D
institutes
 High capability for
supporting innovation
 Good interface between
firms and academia
Difficulties in IMT
application
Opportunities for
innovation
 New industrial sectors
 High value services
 Business intelligence to
improve the capacity
commercialising products
1. Lack of right type of finance
Company weaknesses
for innovation
 Patent production
 In house innovation
 Innovation behaviour as
short term response than
strategic option
 Innovation from other
companies in the supply
chain
 Creativity techniques
looking at strategic
innovation than short
term improvements
 Technology clinics to
introduce new products
 Value analysis to help
business understand how
customers value their
products.
2. Lack of innovation strategy
and awareness at the
companies
Regional contextual
barriers to innovation
 Higher value business
services
 Innovative horizontal
technologies
3. Lack of skills in IMT
implementation
4. Training and skill
weaknesses in new technology
areas
27
4. Crete: Innovation SWOT and IMTs
REGION
IMTs
Strengths for innovation  High concentration of R&D
institutes
 High capability for supporting
innovation
Opportunities for
innovation
Company weaknesses
for innovation
Regional contextual
barriers to innovation
Difficulties in IMT application
 Product innovation in: (1)
Cretan diet and high quality
nutrition products, (2)
environmental tourism
 E-commerce in
tourism
 Small family-owned firms
 Firms operating in traditional
sectors and markets
 Management of
quality
 BPR
 Business plan
 Project management
 ERP
1. Lack of right type of finance
2. Lack of innovation strategy
and awareness at the companies
3. Lack of skills in IMT
implementation
4. Training and skill weaknesses
in new technology areas
 Low percentage of manufacturing
firms
 High percentage of agricultural
firms
 Low level of co-operation between
firms and academia
 Low level of inter-firm relationships
28
4. Regions and IMTs
Some conclusions
Concerning the use and value of
IMTs:
Defensive use of IMTs related
to weaknesses than
opportunities for innovation
IMTs linked to short term
company innovation strategies
and immediate needs of firms
Virtual spaces of IMTs are
mainly used by TI and
consultants than SMEs
Concerning the regional
embeddedness IMTs:
Regional demand related to
productive structure and
existing businesses
More advanced is the region
closer to R&D and technology
intelligence are the IMTs
More or less same
implementation difficulties
across the regions
29
4. Regions and IMTs
Embedded IMTs
The meaning is:
Application of IMTs depends to the overall development level
and the regional capabilities and institutions of innovation
Virtual dissemination cannot make disappear the real gap and
weaknesses in innovation capability and culture
Telematics and IT platforms does not offer shortcut to
innovation
A very promising field: PRODUCT DEVELOPMENT (and
related IMTs: Technology atch, Market intelligence,
Technology clinics, Virtual prototyping)
30