Transcript Document 7290773

BRIEFING SESSIONS ON
SAFEGUARDING PEER REVIEW
PURPOSE OF THE SESSION
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Understanding the findings of the peer review
Reminder of the vision for the Council’s Children’s Services
Understanding the revised thresholds document
Reminder of the importance of a whole system focus
An opportunity to reflect on your role in working with colleagues
from Children’s Services to improve outcomes for children and
young people
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Slides will be emailed following all the briefing sessions
SLIDES WHICH FOLLOW WERE USED
BY THE PEER REVIEW TEAM IN THEIR
FEEDBACK SESSION
The Peer Team
• Gail Quinton – Director of Children's Services,
Worcestershire
• Gareth Barnard, Member Peer, Bracknell-Forest
• Pat Elliott – Operations Manager, Warwickshire
• Helen Jackson - Head of Child Health Commissioning,
NHS Norfolk & Waveney
• Kay Burkett - Review Manager, Local Government
Association
• David Asher – Case Reviewer
• Amy Weir - Review Analyst
Peer Review
• Peer review is based on agreed themes
• Not an inspection – invited in as “critical friends”
• Information is confidential and non-attributable
The Process
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Front-line questionnaire
Case file mapping group
Case records review
Audit validation
Document and data review
Initial thoughts presentation
Interviews and visits
Prioritisation conference
NB. “The case record review found that there has been improvement in the
quality of child protection practice. No child or young person was found to
be at risk of significant harm.”
Safeguarding Children Themes:
• Vision, strategy and leadership
• Effective practice, service delivery and the voice
of the child
• Outcomes, impact and performance
management
• Working together (including health and
wellbeing board)
• Capacity and managing resources
Agreed areas for the peer team to review:
• Is there evidence of a developing learning
culture on safeguarding in all partner agencies
which focuses on outcomes?
• How good is awareness and understanding of
child protection practice across all agencies?
• Are the systems which have been developed for
ensuring that child protection practice effective?
• What evidence is there that children and young
people have early access to services when they
need them (below social care thresholds)?
Vision, strategy and leadership
Strengths :
• Clarified the operational vision for safeguarding
• Visibility of members, DCS and senior managers valued
• Safeguarding is a stated priority for the Council and reflected by
key partners
• Improvement Board in place with good engagement
• Significant planned and continued resources
Areas for further consideration:
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Clarity about how strategies and governance fits together
Simplifying planning and sticking with it
Continued focus, pace, capacity and future
Succession planning for key roles
Tailor communication
Effective practice, service delivery and
the voice of the child
Strengths:
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Recognition across the partnership of progress being made
Evidence of introduction of new ways of working
Revised threshold document and its importance
Voice of the child emerging
Principal Social Worker roles seen as positive and valued
Areas for further consideration :
• Inconsistency is recognised
• Develop sharing of good practice further based on the child’s
journey
• Continued focus on quality through reflective practice
• Degree to which early help is impacting on safeguarding pressures
• Risk management and information sharing
Outcomes, impact and performance
management
Strengths:
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Evidence of escalation of concerns
Practice standards enabling greater clarity
Scrutiny having a positive impact
Audit framework in place
Areas for further consideration:
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Further develop the sophistication of audit implementation
Use the knowledge to build a learning culture
Supervision making a difference
Make the performance information work for you
From process to outcomes
Working together (including health and
wellbeing board)
Strengths:
• Readiness for HWB
• Willingness to engage and a strong commitment to a more focused
WSCB
• Impact of inspection has driven positive response
• Good examples of joint working
Areas for further consideration :
• WSCB to strengthen and to hold partners to account
• Pace and impact of newly formed WSCB
• Thresholds implementation to drive understanding and working
together
• Good quality multi-agency training strategy and delivery
• WSCB business plan to be updated
• Roles and responsibilities of partners understood
Capacity and managing resources
Positive observations:
• Wiltshire has a good range of resources – opportunity to harness to
good effect
•Commitment to investment in keeping children safe in Wiltshire
• Good joint commissioning
• Range of resources to increase capacity
• Caseloads appear to be more manageable
• Morale good at front-line and staff feel listened to more
Areas for further consideration :
• Resilience and sustainability
• Recruitment drive
• Behaviours framework used to support accountability
• Open learning culture not yet mature across the partnership
• Workforce development
Peer Review – agreed priority actions
• Moving from process to outcomes
• Resilience and sustainability
• Sharing good practice further based on the child’s
journey
• Recruitment
• Roles and responsibility of partners and the LSCB
ANY QUESTIONS OR COMMENTS ON
THE PEER REVIEW FINDINGS OR ON
THE PRIORITY ACTIONS?
Safeguarding – key messages
Excellent practice to keep our children and young people safe
We will achieve this by:
• SMART child focussed plans underpinned by good risk
assessment
• Outcome focussed practice
• Continuous improvement-debate and challenge
• Excellent communication with all parties
Wiltshire Children’s Services Vision
To safeguard and make a positive difference to the life chances of
children, young people and families by:
• Reducing inequalities
• Promoting resilient communities, families and individuals
• Prioritising effective prevention and early intervention
• Ensuring high quality, accessible, integrated and customer
focused services
• Raising achievement and well-being, particularly for those
vulnerable to poorer outcomes
INTRODUCTION TO THE MULTIAGENCY THRESHOLDS
Multi-agency Thresholds document
MultiAgency
Forum
2a
Children with an
additional need
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Children whose
needs are met
UNIVERSAL
SERVICES
SINGLE
TARGETED
SERVICE
2b
Children with
multiple needs
MULTIPLE
TARGETED
SERVICES
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Children with
severe/complex
needs
SPECIALIST
INTENSIVE
SERVICE
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Children with
acute needs
SPECIALIST INTENSIVE
SERVICE
GO STRAIGHT TO LEVEL 3 AS SOON AS RISK OF SIGNIFICANT HARM IS IDENTIFIED
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Children’s Social Care Referral & Assessment Service
Average monthly activity
4616 calls &
emails
610 become
Contacts
AND
438 become
Referrals
306 Initial Assessments
82 Core Assessments
NB. Our current estimated rate of initial assessments for 2012/13
is 436 per 10.000. The latest available information on our
statistical neighbours is a rate of 292
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The Munro Review of Child Protection
• “Preventative services can do more to reduce abuse and
neglect than reactive services. Many services and professions
help children and families so co-ordinating their work is
important to reduce inefficiencies and omissions.”
• “Early help is better for children: it minimises the period of
adverse experiences and improves outcomes for children”. One
of the principles of an effective child protection system.
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“Clear messages from 2010 Working Together guidance are
that social workers are not the answer to every problem.
Safeguarding is everybody’s business and universal services,
such as schools and early years settings, have a crucial role to
play, not only in identifying children at risk of significant harm,
but also in co-ordinating preventative services to provide
targeted support at the earliest sign of problems”
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Levels of need in Wiltshire
• 1297 SARFs (Specific Agency Referral Forms registered
between September 2011 and November 2012).
• 1173 open CAFs (as at 30 November 2012).
• 64% of all recorded contacts and referrals do not meet
Social Care thresholds (Autumn 2012).
• 500 is the government estimate of the number of families
with complex needs in Wiltshire.
• 11.6% of children on Health Visitors’ caseloads are in
families with complex needs (October 2010).
The role of Multi-Agency Forums (MAFs)
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All services and schools attending a MAF sign up to Terms of Reference (TOR)
which promote integrated working, professional respect and a shared vision
advocating early intervention to support local vulnerable children and young
people.
MAFs are locally managed and operate within the framework of the countywide Multi-Agency Thresholds document. Their success in promoting early
intervention to support effective ‘joined up’ level 2 intervention by all services
and prevent escalation to level 3-4 services was recognised in the authority’s
Ofsted report. They do this by:
promoting better information-sharing;
facilitating advice and signposting;
achieving a more immediate response from agencies to support individual
children and families;
identifying and responding to gaps in provision locally for vulnerable
children and families generally.
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The role of the Area CAF Team
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The Area CAF Coordinators promote early intervention and integrated working
through support and advice to the Lead Professional and the Team around the Child
process by;
Running a Monday to Friday CAF helpline
Quality assuring all registered CAFs.
Attending the Multi- Agency Forums (MAFs) operating in each community area
Delivering area based training.
Attending the Gateway panel.
Supporting the process of ‘step downs’ and’ step ups’ to Children and Families
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Gateway Panel
A multi-agency Gateway Panel has been established to prioritise and
manage access to higher level family and parenting support services.
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Focuses on access to family and parenting support services, providing a gateway to:
The Wiltshire Families First Service
The Family Group Conferencing Service
The Children’s Social Care Family Support Service
 The Specialist Family Assessment and Support Service provided by Oxford Health
(who run local Child and Adolescent Mental Health Services).
Adolescent Support workers and Prevention Project
Meets weekly and adopts a principle of “no delay”.
Families are referred via a CAF (part of planned step down from social care) or an ASSETT
form from youth offending team.
Mostly for families where some intervention already exists following completion of CAF.
Proper oversight of the support that families are receiving.
Tracking system for Troubled Families initiative (Complex Families initiative)
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Wiltshire Families First Service
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Run by Action for Children - started on 1 April 2012.
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The family situation will be complex which might be due to:
 Ongoing and problematic substance misuse of parents;
 Mental health needs of parents;
 Domestic violence;
 Learning difficulties of parents;
 Offending or risk of offending or anti-social behaviour of children;
 Parents in receipt of statutory parenting orders.
For families and parents of children and young people who do not meet the
social care threshold but with needs which cannot be met by support offered
by Children’s Centres and Parenting Support Advisers alone.
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Key Contacts
CAF Team:
01225 713884 (9-5 Mon-Fri)
Early Years:
01225 757950
[email protected]
SEN Support Service: 01225 718095
Social Care Referral & Assessment Team: 01380 826200 [email protected]
Emails containing personal or confidential information must be sent
to: [email protected]
Emergency Duty Service (Safeguarding):
0845 6070 888 (out of hours service)
Remember: Information sharing with consent from the parent (or young person if appropriate) is
required unless there is evidence of serious harm or neglect.
Further support and guidance
Guidance and tools are available on www.wiltshirepathways.org
and soon on the new-look www.wiltshirelscb.org website
CAF helpline Mon- Fri 9-5 Tel: 01225 713884 [email protected]
Children’s Social Care Referral and Assessment Team
Tel: 01380 826200 (out of hours Tel 0845 607 888)
CAMHS
Tel: 01225 905094
For 5/10 minutes in 2s or 3s:
Are you clear about your roles and responsibilities
with regard to the multi-agency thresholds?
If not could you note down any issues or areas
where you are not clear on a sticky note. (This will
help us in planning further dissemination)
WHERE NEXT?
• Reference Groups 22nd March 2pm to 4.30pm – better
integration and more synergy across Children’s Services
• Following up on priority actions – incorporating these into the
Safeguarding Improvement Plan
• From week of 8th April the weekly social care bulletin will
become a Children’s Services bulletin
• Beginning to think about implications of the new safeguarding
inspection framework which has a strong focus on early help
• Continuous improvement and a drive for excellent outcomes for
Wiltshire’s children and young people