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Small Business Showcase
03-23-05
2010
CPS Professional Services, LLC
A Service-Disabled Veteran-Owned Small Business
Small Business Showcase: CPS Professional Services, LLC
 CPS is a Service-Disabled Veteran-Owned Small Business
 CPS’s Business Portfolio consists of the following core offerings:

Human Performance Solutions

Performance Management Solutions

Strategic Organizational Development and Business Transformation

Program Management Services
 US Department of the Treasury, The Community Development Financial
Institution (CDFI)

Contract: CIIS Recovery Act Quarterly Reporting

Contract Value: $129,580.00
 US Department of the Army, Enterprise Task Force (ETF), Lean Six Sigma (LSS)

Contract: Lean Six Sigma Transition Project

Contract Value: $5, 900, 000. 00
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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CPS Corporate Mission
Leveraging a highly skilled and
diverse workforce, CPS will provide
proven industry best practices
across multiple markets to increase
organizational effectiveness
and to transform business by providing:

Human Performance Solutions

Performance Management Solutions (CPI)

Strategic Organizational Development
and Business Transformation

Program Management Services
Providing
Exceptional
Customer Service
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CPS Professional Services Capabilities Presentation
2010
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Human Performance Solutions
 Solutions include development of:
 Strategic Planning & Alignment
 Benchmarking, Skill Gap and Task Analysis
 Workflow Analysis and Process

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
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
Improvement
Policy & Procedure Documentation
Instructional Design
Learning & Development: Training Material
Performance Support and Measurement
Talent Management and Succession
Planning
Organizational Development and
Change Management
ISO Quality Documentation
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Performance Management Solutions

Lean Six Sigma Training
 Project Sponsor Workshops
 Systems Thinking Workshops
 Project ID and Selection Workshops
 Green Belt, Black Belt & Master Black Belt Courses

Coaching, Mentoring & Deployment Advising

Program Management Office Support
 Scheduling and Coordination
 Reporting and Certifications
 Roles and Responsibilities Fulfillment
 Standardized Templates and Tools

Enterprise Project Management
 Financial and Operational Benefits
 Operational and Sigma Quality Level Metrics
 Waste/Variation Reduction
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Strategic Organizational Development
 Development and Strategic Alignment of
Vision, Mission, and Goals
 Leadership Development
 Tactical Planning and Program Implementation
 IT Consulting including Requirements
Development, Change Management, Software
Testing, IV&V
 Engineering Concepts of Operations
 Requirements Analysis
 Strategic Communications
 Supply Chain Management
 Continuity of Operations Planning
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Program Management Services
 PMP Certified Professionals
 Program Management Office Design
& Implementation:
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
Management Personnel
Project Planning
Communication Plans
Change & Configuration Management
Knowledge Management
 Risk Planning, Analysis and Mitigation Services
 Business Planning and Implementation
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Business Case Planning
Decision Modeling
Event Planning and Facilitation
Acquisition Support
Supply Chain Management
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Industry Relationships
Direct Experience with
Prime Contractors
Accenture, ACS, BAE Systems, BCP International, CSC,
DynCorp, EDS, GDIT, IBM, ICF, L-1 Identity Solutions,
Lockheed Martin, Northrop Grumman, SAIC, Segovia,
Siemens, SI International, STG, SRA, TWD, WBB
Direct Experience with
Small Business
Service-Disabled Veteran-Owned Small Business (SDVOSB),
Small Disadvantaged Business (SDB),
8(a) Business Development Program,
Historically Underutilized Business Zones (HUBZones)
Direct Experience with
Government Agencies
Agriculture (USDA), U.S. Army, Business Transformation
Agency (BTA), Defense Dept (DoD), Education (ED),
Homeland Security (DHS), Justice Dept (DoJ),
State Dept (DoS), Transportation Dept (DoT), Treasury,
Veterans Administration (VA)
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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North American Industry Classification System (NAICS)
Engineering Services
541512
Computer Systems Design Services
541513
Computer Facilities Management Services
541519
Other Computer-Related Services
541611
Administrative Management and
General Management Consulting Services
541614
Process, Physical Distribution and
Logistics Consulting Services
541618
Other Management Consulting Services
541690
Other Scientific and Technical Consulting Services
561210
Facilities Support Services
561621
Security Systems Services (Except Locksmith)
611420
Computer Software Training
611430
Professional Management Development Training
CPS-PS maintains a Top Secret Facility Level Clearance
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Small Business Showcase
03-23-05
2010
CPS Contracts and Project Experience
Strength in Federal Government Experience
Recent Contract Awards:
DCMO, Business Transformation:
DoD BTA Cross Agency Support Services
Small Business, MAC, IDIQ, FFP, T&M
$300M over 5 years
 Communications
 Finance
 Administration
 Acquisition
 Human Resources
 Liaison
MOBIS: Program Support
April 15, 2009 - April 14, 2014
 Consultants: I, II, III, V
 Senior Analyst
 SME: I, II, III
 CM Support Analyst
 Project Manager
 Technical Writer/Editor
 Organizational Developer
Seaport-e: U.S. Navy, Marine Corps and
Defense Threat Reduction Agency (DTRA)
 All 22 Functional Areas
 All 7 Geographic Zones
 With 10 industry-renowned subcontractors
across all domains
 4 task responses; 2 in source selection
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Recent Experience: Technical Strategic Support & Training
US Dept. of the Treasury, The Community
Development Financial Institution (CDFI)
 Provided the Community Development
Financial Institution (CDFI) with software
application development and
implementation services for the
Community Investment Impact System
(CIIS)
 Supplied support for a critical financial
reporting and compliance monitoring
application
 Implemented a scalable and modular
database and Internet-based reporting
system
Community Investment Impact System
Update Project
 Consulted the Government providing:
 Software Development
 Testing Plans
 Rigorous Testing Implementation
 Software Maintenance and Support
 Training Development
 Delivery
 Technical team provided Help Desk support
and software maintenance
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Past Experience: Strategic Organizational Development
US Dept. of Agriculture, Animal and Plant
Inspection Service (APHIS)
Concept of Operations, Associated SOPs
Procedure Development Training
Functional Policy Group, Decision Model
 Designed/developed Concept of
Operations for International Services,
with associated Standard Operating
Procedures developed per ISO Quality
Management (ISO-9000)
 Facilitated USDA stakeholder events to
develop/re-engineer human resource
management and IT processes,
documenting policy and procedures
 Developed framework for new working
group within APHIS International Services
Management Policy & Services
 Introduced methodology for documenting
Standard Operating Procedures
 Applied Lean Six Sigma process
improvement methodology
 Trained client personnel on Policy and
Standard Operating Procedure (SOP)
development per ISO Quality Management
(ISO-9000)
 Designed a statistically valid model to
rank international locations by need and
economic feasibility
 Linked State Department and FAS Data
 Elicited expert technique and
methodology worldwide
 Planned specifications for automation and
implemented design
 Normalized data and created parallel
comparison
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Past Experience: Performance Management Solutions
US Dept. of Agriculture, Animal and Plant
Inspection Service (APHIS)
Organizational Development
Security Training Program Development
IT Infrastructure Tool Design & Development
 Research/develop organizational
structure
 Consult on Lean Six Sigma and PMI
certification
 Document functional job descriptions
 Research/develop Succession Plan
 Participate in development of cascading
performance budgeting program
 Develop/deliver business process training
 Match program resources to NIST
Regulation benchmarks
 Research/develop terminal and enabling
objectives
 Perform resource gap analysis, skills gap
analysis
 Present course development options
 Provide tools for data capture/inventory:
 Plan and launch international office
personnel and equipment inventory for
tracking pandemic influenza
 Personnel contact information
 Personnel skills inventory
 Office shared IT equipment
 Individual IT workstations
 Create communications plan and toolkit
 Design/develop methodology for ongoing
data capture and reporting
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Past Experience: Public Health, Emergency Preparedness
US Dept. of Health and Human Services,
Office of Public Health and Emergency
Preparedness
Program Management Support
Information Sharing
Public Health Planning
 Supplied Integrated Master Plan, identifying resource/activity requirements for HHS Critical
Infrastructure Office to accomplish its mission coordinated with Dept. of Homeland Security
 Assisted in establishing Information
Sharing & Analysis Center (ISAC)
 Identified functional and operational
requirements
 Researched/developed information
sharing model and prototype ISAC
website
 Developed information-sharing procedures
among HHS, OPHEP, and other government
agencies
 Covered Vulnerability, Medical
Credentialing Verification, and Agency
Plan development
 Participated in development of Sector Agency
Plan assuring protection of critical
infrastructure and key resources
 Provided strategic support to Healthcare
& Public Health Sector Coordinating
Council
 Assisted enhancements to Secretary’s
Operations Center (SOC) per OPHEP ISAC IT
requirements
 Assisted OPHEP facilitation and
collaboration with governmentidentified sub-councils
 Assisted in manning command center during
Hurricane Katrina-Rita disaster
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Past Experience: Technical Strategic Support & Training
US Dept. of Homeland Security (DHS),
Biowatch Program
 Supported development of Biowatch
integrated master plan
Subcontractor
 Provided technical support and consultation
for program management
 Provided advice on training,
 Supported development of innovative, websubcontractor management, document
based system to automate Projectstorage, proposal development and
Management and Statement-of-Work
evaluation, executive management
documentation tasks, for diverse projects in
information systems, Indefinite Quantity
the Biowatch Program
and Indefinite Delivery (IDIQ) task
management, program management
office structure and deployment
strategies
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Past Experience: Business Transformation
US Dept. of the Army, Enterprise
Task Force (ETF), Lean Six Sigma (LSS)
Lean Six Sigma Training, Coaching,
Mentoring & Deployment Advising
 Sourced, recruited, and validated cleared
Master Black Belt Facilitators
 Provided Project Management support for
enterprise-related programs and projects
 Coordinated classroom training
 Provided consulting and thought leadership
 Provided coaching and mentoring
 Covered PMO activities
 Advised deployment
 Led enterprise projects (In-Theater)
US Dept. of Defense,
Business Transformation Agency
 Managed communications
 Provided LSS Black Belt Resources
US Dept. of Defense,
Business Transformation Agency
 Provided Project Management Planning
and Risk Management for software
development
 Provided experienced staff for In-Theater
project management, instructional design
and programming CONUS and OCONUS
Project Management Office
SDVOSB, MAC, IDIQ, FFP
 Documented/reported training activity and
results
Joint Contingency Contracting System
Software Development & Training
 Provided software support CONUS and
OCONUS
 Documented system software, providing
Instructor Guide for training Acquisition &
Contracting Command in Iraq and
Afghanistan
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Army Bridge LSS Press Release
July 30, 2009
FOR IMMEDIATE RELEASE
Burke, Virginia. CPS Professional Services, LLC, was awarded a multi-million dollar contract
with the United States Army for delivering training, coaching, and mentoring; providing
project management and execution; and for offering consulting services centering on
Lean Six Sigma (LSS) process improvement. “We are very pleased to win this important
award from the Army in its Enterprise Approach to transformation,” says Phil Panzarella,
CPS CEO. “This project allows us to team with Accenture to provide Lean Six Sigma Master
Black Belts in the training, coaching, mentoring, project execution and project
management consulting services to Army personnel around the globe.”
CPS is a management consulting company specializing in business transformation and
workplace performance. Although a small company, CPS has worked with some
impressive partners and subcontractors such as Accenture, General Dynamics, and IBM. It
has won a reputation for presenting well-credentialed professionals to work projects using
the Project Management Institute’s renowned Body of Knowledge. “CPS Project Managers
are successful because we take a methodical approach to our work,” asserts Panzarella,
“Our emphasis is on effective planning and high quality execution with outstanding
results.”…..
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
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Let us contribute to your success.
 CPS Professional Services, LLC
9554 Old Keene Mill Road
Suite H
Burke, VA 22015
Office Phone: (571) 282-4024
www.cps-ps.com
 Phil Panzarella, President and CEO
Transforming
Business through
Process
Improvement
[email protected]
 Tom Arnsmeyer, Chief Operating Officer
[email protected]
 Mark Ennis, Director, Business Development
[email protected]
Small Business Showcase
CPS Professional Services Capabilities Presentation
2010
page 19