Ubiquitous Secure Document Storage and Sharing: A Case Study EDUCAUSE Live! Presentation Author,March 27,Bruce Maas, Interim CIO Cheryl Ellsworth, Systems Integration Manager.

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Transcript Ubiquitous Secure Document Storage and Sharing: A Case Study EDUCAUSE Live! Presentation Author,March 27,Bruce Maas, Interim CIO Cheryl Ellsworth, Systems Integration Manager.

Ubiquitous Secure Document
Storage and Sharing:
A Case Study
EDUCAUSE Live!
Presentation
Author,
2006
March
27,
2007
Bruce Maas, Interim CIO
Cheryl Ellsworth, Systems Integration Manager
1
Overview
• The environment
• Incorporating system to meet objectives
• The PantherFile environment
• Applied uses
2
UWM at a Glance
Student Population: 27,840
Undergraduates: 23,640
Masters: 3,200
Doctoral: 1,000
Milwaukee
Faculty and Staff: 3,360
Schools and Colleges: 12
Undergraduate programs: 155
Masters programs: 49
PhD programs: 20
UWM Campus
93 acres
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The Campus Context
• Research Growth Initiative
• Student “Access to Success”
• Expanding campus footprint
• Part-time, mobile & non-resident students
Collaboration & collaborative tools
are imperative!
4
“Wise Use of Technology” Approach
• Cost-savings through standardization
• Project collaboration between
centralized & decentralized IT
• Embracing shared governance
• Eliminating “haves vs. have-nots”
• Consistent user experience
• Simplification of IT acquisition, support
& maintenance
5
Core Service Teams
• Major IT initiatives led by most
qualified person
• Faculty, student, functional & technical
staff representation
• Goal to make enterprise services
amenable to 80% of campus users
• Commitment to values & civility
6
IT Goal: Facilitate Collaboration
• File & document storage (Xythos)
• Web content management system
(Paperthin Commonspot)
• Mail & calendar suite (Zimbra)
• Deploy "loosely coupled" applications
rather than monolithic enterprise
solutions
7
Objectives
• Cost-effective and secure
• Easy & non-technical to use, flexible
• Available both on and off campus
• Adaptable to changing campus
computer environment & user needs
• Allows units to retire LAN storage
8
Users in control of:
• What is shared with campus colleagues
• What is shared with outside partner
colleagues
• Locks, logging, sharing, versioning, and
tickets
• Read, write, delete, permissions
Woo-hoo for control freaks!
9
Institutional Benefits:
• Security
• Scalability
• Reliability
• More effective deployment of storage
solutions and staffing
• Business process improvement
• Reduction in strain on e-mail system
• Cost-savings for printing & mailing
10
User Community Benefits:
• Collaboration on & off campus
• Security
• Accessibility
• Flexibility
11
Facts
• Unlimited licenses (UW System license)
• 11,500 users w/650 GB storage space
• 874,430 files
• 1 GB faculty/staff quota
• 250 MB student quota
• 25 GB largest faculty allotment
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Environment
• Redundancy, performance & expandability
• Load balancing & ability to swap servers
• 3 SUN Web servers
• SUN QFS meta directory with failover
• Open LDAP
• Oracle database server with hot spare
• 2.8TB storage on Infortrend EonStor JBOD
13
Departmental Group Shares
• Used with Xythos drive software
• Supported by LAN administrators
• Benefits:
□ Reduce costs - LAN storage replacement
□ Improve department efficiency
□ Enhance campus file-sharing
14
Business Process Improvement
• Office of Charter Schools
Managing compliance documentation
• UWM Libraries-Amer. Geog. Society
Supplying GIS data
• UWM Search Committees
Processing 100’s of applications
15
Research and Collaboration
• College of Nursing
Sharing reports with colleagues
• Lubar School of Business
Worldwide research collaboration
• UWM Testing Center
Data accessibility
16
Teaching and Learning
• Student Accessibility Center
Delivery of course materials for
students who are visually or physically
impaired or need assistance with
written word
• Peck School of the Arts
Dance program videos
17
Remote Access
• College of Engineering
Magazine design
• University Relations
Working from remote location
• Graduate School students
Working from multiple locations
18
Recognition
InfoWorld 100 Award
For incorporation of a secure
enterprise content storage &
collaboration solution
Xythos Innovator Award
For delivering services to
students with disabilities
Bruce Maas, [email protected]
Cheryl Ellsworth, [email protected]
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