Research Methods ITWS: Web Science Spring 2013 WHAT IS RESEARCH? “Research is to see what everybody else has seen, and to think what.
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Research Methods ITWS: Web Science Spring 2013 WHAT IS RESEARCH? “Research is to see what everybody else has seen, and to think what nobody else has thought.” - Albert Szent-Gyorgyi (1937, Nobel Prize for Medicine) “Research is formalized curiosity. It is poking and prying with a purpose.” - Zora Neale Hurston (American novelist) "The great question that has never been answered, and which I have not yet been able to answer, despite my thirty years of research into the feminine soul, is 'What does a woman want?'" - Sigmund Freud (Neurologist, Psychoanalyst) • • Performing a methodical study in order to prove a hypothesis or answer a specific question. Research must be systematic and follow a series of steps and a rigid standard protocol What complicates research? • • • • • • Interpretation Bias Generalizations Absolute "truth" and "fact" Validity and realibiliy Human behavior Quantitative vs. Qualitative Quantitative "There's no such thing as qualitative data. Everything is either 1 or 0." - Fred Kerlinger, Author of Foundations in Behavioral Research The aim is to classify features, count them, and construct statistical models in an attempt to explain what is observed. Objective - seeks precise measurement & analysis of target concepts, e.g., uses surveys, questionnaires etc. Researcher knows clearly in advance what he/she is looking for. All aspects of the study are carefully designed before data is collected. Researcher tends to remain objectively separated from the subject matter. Note: Qualitative v. Quantitative (2007): http://www.wilderdom.com/research/QualitativeVersusQuantitativeResearch.html Qualitative "All research ultimately has a qualitative grounding." - Donald Campbell, American Social Scientist, developed theory of human creativity The aim is a complete, detailed description. Subjective - individuals' interpretations of events are important Researcher may not know exactly what he/she is for at the beginning The design emerges as the study unfolds Researcher tends to become subjectively immersed in the subject matter Note: Qualitative v. Quantitative (2007): http://www.wilderdom.com/research/QualitativeVersusQuantitativeResearch.html Common Features of Qualitative Research Naturalistic Interpretive Inductive Flexible Inquisitive Reflexive WHY CHOOSE QUALITATIVE METHODS? Methods for collecting data • Documents (aka: "artifacts") • Focus groups • Interviews • Observations • Action Research Focus Groups • • Group interviews are commonly used when: o Limited resources (e.g. money, time, manpower) o The research question requires a collective discussion in order to understand the circumstances, behaviors, etc. o Greater insights may be developed of the group dynamic The aim of the focus group is to "make use of participants' feelings, perceptions, and opinions" Interviews • • • Unstructured: o "depth" or "in-depth" interviews" with little to no structure o Researcher may frame questions based on participant's response Semi-structured: o "focused interviews" featuring open-ended questions based on a topic o Researcher may prompt interviewee for more information Structured: o Questions are structured and posed so that a limited range of responses may be given Observations • • Take place in a natural setting and requires extensive, detailed notes by the observer o This can be written, video, photographs/artifacts etc. Ethnography o "Portrait of a people" - descriptive studies of a culture and people o Requires extensive fieldwork by the researcher o May include additional methods such as interviewing & participative observation Action Research • • It's not just about asking the question; but doing it as well o aka: Participatory Action Research It is a framework that is: o o Collaborative Requires a practical intervention Researcher is actively involved in the intervention Methods for analyzing data Conversation Analysis (CA) Content Analysis Discourse Analysis Frame Analysis HOW DO WE CONDUCT RESEARCH ON THE WEB? • • • The process is still the same. . . Different questions Additional tools for collection & analysis Larger scale Social Network Analysis Twitter Orographies (2011) It represents the semantic space of topics that emerge, the relative relevance of each topic, and the relations between the different topics that arise from the discussion. http://www.facebookstories.com/stories/1574/interactive-mapping-the-world-sfriendships#color=continent&story=1&country=US Source: The Oxford Internet Institute - http://www.oii.ox.ac.uk/vis/?id=500ee6f8 Ethics & Data Protection Ethical research protects individuals, communities, environments and researchers. Informed Consent Confidentiality Avoid harm, do good In-class exercise: 1) Read either: a) "Buying unlicensed slimming drugs from the Web: a virtual ethnography" (2012) from Web Science 2012 Conference proceedings OR b) "Beware the Big Errors of ‘Big Data’" - Wired.com. 02/08/13 2) If (a) then, discuss in a group additional methods/tools to strengthen this study. If (b), come up w/ two or three points supporting or negating this opinion.