a centre of expertise in data curation and preservation Digital Curation: A Framework for Managing and Preserving E-mail Records Maureen Pennock Digital Curation Centre, UKOLN UKOLN.

Download Report

Transcript a centre of expertise in data curation and preservation Digital Curation: A Framework for Managing and Preserving E-mail Records Maureen Pennock Digital Curation Centre, UKOLN UKOLN.

a centre of expertise in data curation and preservation
Digital Curation:
A Framework for Managing and
Preserving E-mail Records
Maureen Pennock
Digital Curation Centre, UKOLN
UKOLN Open Forum, IWMW 2006, 14 June 2006
Funded by:
This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 2.5 UK:
Scotland License. To view a copy of this license, visit http://creativecommons.org/licenses/by-ncsa/2.5/scotland/ ; or, (b) send a letter to Creative Commons, 543 Howard Street, 5th Floor, San
Francisco, California, 94105, USA.
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Today’s talk
• The DCC
• Background & context
• What is digital curation?
• DCC aims & objectives
• Digital Curation & E-mails
• Why curate e-mails?
• Life-cycle perspective
• Stakeholders & roles
• Framework
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
UK Digital Curation Centre
• JISC and the e-Science Core Programme funding
• for development, services and outreach in digital
curation
• for a research programme
• Impetus to action
• Growth in e-Science activity and data creation
• Recognition that continuing access to digital
information is crucial
• Launched early 2004
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
What is Digital Curation?
• Digital curation is all about maintaining and adding
value to a trusted body of digital information for
current and future use; specifically, we mean the
active management and appraisal of data over the
life-cycle of scholarly and scientific materials.
• Enables organisations to address the many
challenges of effectively managing, preserving, and
re-using digital materials
• A challenge best tackled collaboratively
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
DCC Objectives
•
Lead a vibrant international research programme to improve quality in
data curation and digital preservation
•
Deliver effective, efficient and high demand services
• undertake evaluation of tools, methods, standards and policies
• work with the community to establish registries of tools and
technical information
•
Create an active, innovative and collaborative Associates Network
•
Connect communities
•
•
Universities and Research institutions
•
Scientific data and documents
•
International & cross-sector
Achieve the ‘virtuous circle’
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
DCC Research
•
•
•
•
•
•
•
•
•
Annotation in Databases
Data archiving
Socio-economic and legal issues
Metadata extraction and curation
Provenance and databases
Data transformation, integration and publishing
Security
Supporting technologies
Organisational and cultural challenges to digital
curation
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
DCC Development
• DCC Approach to Digital Curation (white paper) –
sets out the path for development activities:
• Monitoring international standards
• Development of a Representation Information
Registry/Repository (DCC RIR)
• Development of recommendations for tools and methods for
generating Representation Information
• Creating testbeds for digital curation tools
• Creating auditing and certification processes for trusted
repositories
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
DCC Services
• Information Services
•
•
•
•
•
Community-developed Digital Curation Manual
Briefing Papers
Technology Watch, Legal Watch, Standards Watch
Case Studies
Best Practice Checklists
• Advisory Services
• Events: information days, workshops, training, conferences
• Helpdesk
• Audit and Certification Services
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
DCC summary
• Support and promote continuing improvement in the
quality of data curation and preservation activity
• Nurture strong community relationships between
practitioners, researchers, and curators
• Address digital curation from all aspects of the
records life-cycle
• Develop and promote curation knowledge, tools and
techniques
• Identify and research new organisational, technical,
and supporting curation challenges
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Why curate e-mails?
•
•
•
•
E-mails are records too
Misconceptions concerning ‘ownership’
Subject to technological obsolescence
More complex than people think
• It’s not just about e-mails
• Legal requirements
• Financial consequences
• Historically and culturally valuable
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Life-cycle model
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Stakeholders & Roles
• The range of stakeholders that affect the survival of
digital material cuts across the whole lifecycle;
everyone plays an important role
Management & policy-makers
Users - creators & receivers of e-mail records
Records Managers
IT staff
• System & mail-server administration
• Local Area network (LAN) Manager
• Archivists (‘Curators’)
• Re-users
•
•
•
•
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Creation
• E-mails must be:
• Well-formed
• Well-managed (re - sent items)
• Important elements:
• Good creation/responding practices
• Inserting metadata
• Headers – subject line, addresses
• Message body - context
• Message formats
• Attachments
• Complying with house-style
• Guidance must be provided for users on:
• Acceptable use of e-mail system
• Organisation policy on the above
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Active Use
• E-mails must be:
• Well-managed (re - sent & received items)
• Captured into organisational record-keeping system
• Important elements:
•
•
•
•
•
•
•
Identifying e-mail records from non-records
Organisational retention requirements
Meeting legal requirements
Proper filing of e-mail records
Deletion of transient e-mails
Proper filing of e-mail records
Saving e-mail records independently of e-mail client
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Archiving
• E-mails must be:
• Captured and transferred into organisational archival
repository
• Whole - comprising message body, headers & attachments
•
•
•
•
Archival metadata must be created and linked
Persistent identifiers must be assigned
Authenticity of the e-mails must be verified
Integrity of e-mails maintained
• Persistent links must be established between various parts
of an e-mail (and also with other related records)
• Storage must be secured from unauthorised or
malicious access
• Access rights must be implemented
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Preservation
• E-mails must be:
• Stored in a format that allows authenticity, integrity, & access
to be ensured over time
• Migrated to avoid technological obsolescence
• This includes attachments
• Authenticity requirements must be determined
• Preservation strategy must be developed and tested
• Preservation metadata must be collected and
maintained
• Storage infrastructure must also be carried through
time
• Organisational and cultural challenges must be
addressed
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Access & Re-use
• E-mails must be:
• Accessible for appropriate re-users
• Exported in an appropriate and usable format
• Legal access and re-use restrictions must be
observed
• Re-use software may be needed
• Different re-users may have different re-use
requirements
• E-mails can be re-used for very different purposes
to why they were originally created
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Conclusions
• Curation begins at source: curation activities
therefore start at the creation stage
• Stakeholder responsibilities cannot easily be
allocated to one specific stage in the life-cycle
• Communication between stakeholder groups is
essential to achieve successful curation
• Policy and training are key elements of curation
• Proprietary formats severely hinder long-term
preservation and access
• The ‘do-nothing’ and print-to-paper approaches are
not appropriate approaches to managing and
preserving e-mail records
UKOLN Open Forum
IWMW 2006
14 June 2006
a centre of expertise in data curation and preservation
Thank you.
Questions?
Maureen Pennock
[email protected]
Join the DCC Associates Network at
http://www.dcc.ac.uk
UKOLN Open Forum
IWMW 2006
14 June 2006