Welcome to the Information Super-Highway: Read the Road Signs Texas A&M University Sarah Mudd – Team Leader Ana Baida Abby Howell Laura Norman.
Download ReportTranscript Welcome to the Information Super-Highway: Read the Road Signs Texas A&M University Sarah Mudd – Team Leader Ana Baida Abby Howell Laura Norman.
Welcome to the Information Super-Highway: Read the Road Signs Texas A&M University Sarah Mudd – Team Leader Ana Baida Abby Howell Laura Norman Introduction: The Millennial Generation • Today’s college students are a part of the Millennial generation (Howe and Strauss, 2000). • Howe and Strauss indicate that Millennial students use the internet more than previous generations, and the daily use of it will increase later in the generation (Howe and Strauss, 2000). This indicates that internet use will increase among the current and future generations. • Millennial students are extremely trusting of others and authority (Howe and Strauss, 2000). • Millennial students appear more team like and administrators are seeking to create ways to develop this quality (Howe and Strauss, 2000). • Students learn differently and would benefit from classrooms that become more learner-centered (Rogers, 2000). – Research indicates that 60% of American students are visually dominant learners (Rogers, 2000). – Technological learning behaviors mirror the way the human mind thinks, learns, and remembers by moving from images and words to sound; interpretation, analysis, and exploration occur throughout this process (Rogers, 2000). – Utilizing multimedia with interactive exercises enables students to expand their learning experience in order to discover new knowledge on their own (Rogers, 2000). Introduction: Why Technology Is Important • Technology training should extend beyond learning such skills; faculty could benefit from a working knowledge of students’ learning styles, including how their use of technology affects learning, in order to meet the determined learning outcomes (Rogers, 2000). • There are both advantages and disadvantages to using technology successfully in the classroom setting; it is important to know both in order to work effectively with the millennial generation. • Because millennial students are more trusting of others, it is important that administrators are aware of the dangers of online profile and blogging sites that students frequent. • Effective use of technology can increase work productivity and efficiency at work. Five Crucial Areas This presentation covers five important areas of technology. However, this is not an exhaustive list of all the available areas. • • • • • Institutional Spam On-line Blogging On-line Personal Profiles E-mail and E-mail Listservs iPods and Podcasts Institutional Spam • Why Chosen? – Institutional spam is an ever-present problem that deals with employee time and risk as well as student confidentiality and risk. It is an important focus for us, as administrators, because the attention we pay to institutional spam will help safeguard our constituencies. • Description – Spam is defined as unsolicited or undesirable bulk mailings. – Institutions are often subject to spam because of the large number of people in one place with similar e-mail addresses. – Institutional spam is partially averted by filters; however, servers still direct energy toward spam, and confidentiality issues still arise. Institutional Spam • Benefits – Learning about institutional spam is important in order to gain techniques that allow the safeguarding of the campus and the freeing up of server space. – This knowledge will also ensure that confidentiality is not breached and that student information is not wrongly used. • Problems & Issues – Institutional spam can cause major problems on campus such as breaching student or employee confidentiality or slowing down servers. – With HIPPA and FERPA laws, it is important that we keep information secure so as not to allow outside constituencies access to the campus network. – Server speed is important in the efficient workings of the university, and filtering out spam will enable increased productivity. On-line Blogging • – – • – – – – Why chosen? Weblogs, more commonly referred to as blogs, are spaces on the Internet for writing and sharing information. While some blogs allow readers to view the blog only, others allow readers to post their responses to the author's content. Blogs have become increasingly popular in higher education, and their applications include university recruitment, student mentoring, and classroom discussions. Description Universities have created weblog services for their students, faculty, and staff to encourage discourse regarding departments, research projects, student organizations, and coursework. Professors use blogs across a variety of disciplines to enable students to process academic information and share their thoughts with classmates. Academic scholars use blogs to share ideas and receive feedback from fellow scholars. College and university students’ personal blogs often record their daily lives and are now posted on admissions homepages to recruit prospective students. These personal blogs also play an important role in individuals' social networking. On-line Blogging • Benefits – Proponents of blogs suggest that these web pages create a sense of community and promote learning through academic discourse. – Teachers who utilize blogs to supplement classroom discussion have found that their students are better prepared when they come to class. – The public nature of blogs encourages students to broaden their perspective of the topic as they address an audience much larger than just their professor. – Writing and communication skills, as well as analytical skills, are enhanced as students participate in academic blogging. • Problems & Issues – While the blog is an excellent supplement to learning, the blog cannot become a substitute for classroom discussion and scholarly research. – The educational value of blogs is determined by the content of the author's submission and the respondents' postings. – Many bloggers question whether the prevalence of weblogs is a fad or a lasting invention. On-line Personal Profiles • Why Chosen? – The use of on-line profiling and blogging is quickly becoming a vast source of information. While there are both issues and benefits to the uses of on-line profiles, it is important for us, as administrators, to understand how students use these services, how we can use them, and how they and we alike should not use them. • Description – On-line profiling sites such as The Facebook and MySpace allow people to network socially, join groups, post pictures, and communicate with others. On-line Personal Profiles • Benefits – – – – On-line can be both educational and promotional. Because The Facebook is a site a majority of students see it daily, utilizing it as a way of advertising for events will be beneficial for programming organizations or groups. On-line profiles allow individuals to search for and contact individuals they may have lost contact with, or other students in their classes. Because it is important for faculty members to utilize this technology, administrators should have an understanding of the networking opportunities on sites such as The Facebook; students can work collaboratively in groups on The Facebook - combining group work with present-day technologies. • Problems & Issues – – – – As administrators, it is important to be cautious when using The Facebook; certain students are wary of administrators’ usage of The Facebook. Rather than using on-line profiling in the same way that students do, the primary purpose of having a working knowledge of The Facebook is to understand our students and to encourage student leaders to use The Facebook for organizationally beneficial purposes (ex: advertising). Students consider their information private, while administrators see it as public, since it is published information. There are also broad privacy concerns with students on The Facebook. Students often put too much information (such as telphone numbers and addresses) and, thus, become susceptible to a host of safety concerns. E-mail & E-mail Listservs • Why Chosen? – – Forty-six percent of college students believe that e-mail allows them to communicate ideas to professors that they would not express in the classroom. In addition, e-mail is essential for maintaining communication among administrators across departments and campuses. e-mail etiquette is necessary to establish professionalism, to enhance efficiency of communication, and to protect university employees from the risks associated with emailing (Jones & Madden, 2002). Sixty-eight percent of college students participate in one or more academic-oriented listserv that allow for discussions related to their coursework (Jones & Madden, 2002). • Description – – E-mail Etiquette • E-mail content should be concise, and all questions and any potential future questions should be addressed. • Follow proper spelling, grammar, and capitalization rules. • Respond within 24 hours of receiving an e-mail, and do not erase the message thread (record of correspondence back and forth). • Do not write messages in all capital letters. • Do not forward chain letters or inappropriate material, and do not respond to spam. • Add disclaimers and signatures to your e-mails. • Beware of pressing reply to all of the recipients who have received an e-mail. • Listservs provide a means of creating community over the internet and distributing information to a large number of users. Listservs • Listservs are electronic mailing lists that send out information and/or discussions to subscribers’ e-mail addresses. • Listservs come in two forms: (a) information distributed through the listserv may be sent out solely by the creator of the e-mail list to all recipients, or (b) information sent out by any of the individuals subscribing to the listserv to all recipients. • Listservs may be created by organizations or by individuals. Websites such as Google Groups and YahooGroups allow individuals to set up e-mail lists free of charge. E-mail & E-mail Listservs • Benefits – E-mailing enables faculty and staff members to increase their efficiency, productivity, and accessibility and allows for quick distribution of information to multiple parties. – With the feasibility and efficiency of e-mailing, communication of electronic assignments, announcements, and/or questions between students, faculty, and staff is significantly enhanced both in quantity and in speed of communication. • Problems & Issues – Some faculty and staff members find that e-mailing is so accessible that their inboxes are swamped with unnecessary questions from their students. Additionally, miscommunication across e-mailing due to poor “netiquette” and reduced non-verbal communication can result in misunderstandings and frustration. – Provision of frequent training sessions and accessible technology support staff are necessary to develop and maintain e-mail proficiency among faculty and staff. iPods & Podcasts • Why Chosen? – Many students use iPods or other similar mp3 players to listen to music while going to class, working out, or spending time in their cars or rooms. – Universities can utilize these devices to make information more accessible to students, to provide students opportunities to interact and create current technology, and to cut programming costs. • Description – iPods and other mp3 players are able to store music files and podcasts. – Podcasts can be created by digitally recording the information and converting it through special computer programming. – iTunesU (run by Apple Computer Co.) allows universities to utilize this technology for free. The podcasts that universities create can be made available only to students or to the public through iTunesU. – Professors can record class lectures and make them available to students in the class. – Podcasts can be assigned as student projects which require students to become more aware of how to use technology, work in groups, be precise and present information to others. – iPods can be used in institutional programming to provide music at functions. Songs and albums can be purchased on-line, downloaded onto the iPod, and played over a PA system at functions and programs, which will remove the need to hire a d.j. iPods & Podcasts • Benefits – – – – – – – – Podcasts of class lectures will help reach students of many different learning styles. Students can review sections of lectures that they might not have understood on their own time in preparation for tests. This may often save professors from having to repeat or review the material with students who could understand if they simply reheard it, thus freeing professors to focus on research or students who are struggling in other areas. Podcasts allow professors to build a library of supplemental lectures that can be made available to students for future classes. Students can study while walking to class, working out, and any place they can take their iPod or mp3 player. If students miss class they have access to the material covered while they were gone. If assigned as a project, it enables students to learn how to use new technology, as well as to work in groups, be precise and teach others. Using iPods during programs to provide music will help departments spend less money and use budgetary funds more wisely. • Problems & Issues – – – Technology is expensive! If using podcasts, universities would need to purchase microphones and computer software to create the podcasts, as well as train professors on how to use the equipment. Students may feel that if they have access to podcasts of class lectures that they do not need to attend class. This forces professors to be more intentional about providing activities and discussions in class that would encourage students to attend. Professors may not be familiar with how to work the equipment; therefore, they may need to be trained, or a person may need to be appointed to handle the broadcasting of podcasts. Conclusion • Don’t let the learning stop here! Look for training on campus or at regional and national conferences. • Technology is dynamic, and as the students’ technological knowledge changes, ours should as well so that we are able to meet their needs. • Below are resources for further learning: – For additional technology-related resources – http://www.educause.edu/resources – For the major technological initiatives in higher education – http://www.educause.edu/majorinitiatives – For professional development opportunities – http://www.educause.edu/pd – For upcoming conferences and/or seminars – http://www.educause.edu/UpcomingEvents/31#reg – For fellowship & scholarship opportunities – http://www.educause.edu/FellowshipandScholarshipOpportunities/37 References (2005). Blogging for prospects: student blogs are the latest recruitment marketing tool [Electronic version]. University Business. Retrieved February 11, 2007, from http://findarticles.com/p/articles/mi_m0LSH/is_1_8/ai_n9479265 Armstrong, L., Berry, M., & Lamshed, R. 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