Transcript CIS 590Introduction • Terminology/Jobs • Projects Overview Scheme Professor Rosenthal Overview of CIS 590 • This is your first 600 level course – exposure to research.

CIS 590Introduction
• Terminology/Jobs
• Projects Overview
Scheme
Professor Rosenthal
Overview of CIS 590
• This is your first 600 level course
– exposure to research papers
– Seminar format (you teach us)
• This is also a knowledge review class
leading to Systems Analyst Certification
– Organized around the IS Standard Curriculum
– Uses a 3 hour national exit exam as your final
SCOPE 0F INFORMATION TECHNOLOGY
Producing
The
Technology
Digital
Engineering
Electrical/
Mechanical
Engineering
IT Tools
Using
The
Technology
IT
Management
Information
Systems
Development
Scientific
Systems
Operations
Automation
Systems
Planning &
Control
Processors
Peripherals
Computer
Science
Systems
Software
Telecomm
Engineering
Networks
(Data & Voice)
A Systematic Framework for the Field of IS/IT
IS Development,
Acquisition & Support
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System Acquisition
System Development
Maintenance
Implementation
Project Management
Methodology
Automated
Through
Ÿ
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Information &
Communication
Technology
Hardware
Software
Telecommunications
Data Warehouse
Aimed at
Empowered by
Information for Business
Performance, Customer
Satisfaction & Knowledge Work
Ÿ Use of Information in
Organizations
Ÿ Nature of Data, Information
& Knowledge
Ÿ Human-Computer Interface
Ÿ Data/Information Quality,
Value & Cost
Ÿ Knowledge Management
Ÿ IS Research, Theory &
Frameworks
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
People &
Organizations
Business/IS Strategy
IS/IT Management
Change Management
IS/IT Evaluation &
Investment
Ethical & Societal
Provided
Through
Operations & Network
Management
Ÿ Operations
Ÿ Technical Support/
Infrastructure Mgmt.
Ÿ Help Desk
Ÿ Security & Control
Bacon & Fitzgerald (Spring 2001). "A Systematic Framework for the Field of Information Systems." The Data Base for Advances in Information Systems, Vol.32, No. 2, A SIGMIS.
INFORMATION SYSTEMS FRAMEWORK
External
Data
Planning
Data
EIS
Pol.
DSS
MIS
DSS
Executives
Extract
System
Management
Data
OAS
Managers
Extract
System
Operations
Data
TPS
(DP)
Data
Oriented
Exp
Sys
Supervisors
Workers
Model Communication
Oriented
Oriented
Modern IT/IS Architecture
Op's
Data
TPS
System
Extract
System
Info
Center
MIS
Data
WAN
Screens &
Local Data
Dept.
Server
Programs &
OAS Data
LAN
NC
NC
Clerical Workstations
PC
PC
Professional Workstations
Modern IT/IS Data Center Architecture
Op's Data
S LAN
TPS
System
Extract
System
C LAN
Telecom
Controllers
WAN
Info
Center
MIS
Data
Typical IT/IS Organization Approach
CEO
Admin &
Planning
Staff
Operations
USER
EXEC
CIO
Projects
Office
Development
Technical
Support
Project
Team
IT and
Network
Op's
Project
Team
Security
Steering
Committee
Project
Team
Project
Mgr
Business
Function
Business
Function
Business
Function
Major
Project
Team
Business
Function
Administration and Planning Staff:
The Great Jobs
1.
2.
3.
4.
Systems Planner/Consultant
Manual, Organization and Technical
Application Aspects
Architecture Planner/Consultant
NEW Hardware, Software and
Communication Tools
Quality Management
Data Security, Quality and Control
Standards and Procedures
Administrative Manager
Physical Security, Financial and
Administrative Operations
Overview of Consulting Skills
Technical Skills
Interpersonal Skills
Specific to your
Discipline
Applies to all Situations
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IS/IT Systems
Business Processes
Planning
Project Management
• Assertiveness
• Supportivenes
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Accounting
Finance
Marketing
Personnel
Engineering
• Listening
• Confrontation
• Management Style
• Group Processes
Consulting Skills
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Contacting Phase
Negotiating
Mixed Motivations
Exposure & Control
Diagnosis Phase
Political Climate
Level of Detail
Interview/Intervention
Feedback Phase
Controversial Data
Resistence Types
Decision Phase
Running Meetings
Here & Now Choices
Not taking it Personally
Project Work: The Tar Pit
The Joys
!
!
!
!
!
Making Things
Making Useful Things
Solving a Complex Puzzle
Always Learning
Pure Thought-Stuff
gratifies creative longings
The Woes
!
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!
!
Perform Perfectly
Other’s Objectives
Debugging is Dull Work
Debugging Never Ends
Obsolete on Completion
many (most) floundered
Brooks, The Mythical Man-Month
Top Five Reasons for Failure
• Lack of Prioritization (Only one number one)
• No one in charge (with power and knowledge)
• Poor Requirements Management
– Poorly defined scope (80/20 rule)
– Missing details (often 50% of tasks)
• Lack of Inspections (adds a third to the time)
• No Project Management
– Lack of control (line control of all resources)
– No true plan (WBS and PERT)
Thoughts on Project Management/Planning
! You Will Understand It Only After You Have Changed It
! Maintaining Conceptual Integrity
! Planning to Throw One Away
! The Second Project Effect
! Sharp Tools
! Milestones or Millstones
- under the rug (action or status meeting)
- the other piece is late, anyway!
The Great Convergence
We are in a convergence of three powerful,
technological forces:
(1) Cheap and ubiquitous computing devices
(2) Low-cost, high bandwidth
(3) Open standards
See the Power of Technology