Transcript Hosted by NetWeaver Adoption – What it is and Lessons Learned Dale Young Vice President, Technology Services Capgemini, LLC.

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NetWeaver Adoption –
What it is and Lessons
Learned
Dale Young
Vice President, Technology Services
Capgemini, LLC
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A Dose of Reality to Start:
NetWeaver is Not an Option
 NetWeaver will be in your architecture!
•
It is the foundation for all current and future SAP
solutions. For example:
 SAP solutions integrate with each other through
NetWeaver
 User Interactions will be driven through the
portal/mobile engine
 Enterprise Reporting is driven through BW and
SEM
 The questions are:
• What stays? What goes? How will it be leveraged?
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What does NetWeaver really do?
Increases Intimacy, Interaction and Integration
• Tighter, real-time integration between systems & companies
• Greater degree of self-service and collaborative tools
• Increase awareness and insight around businesses processes,
customers and/or suppliers
Changes the way people interact
•
Provide a unified, role-based work environment that brings
together all the appropriate transactions, analytics, services
and content to allow people to be more efficient and
effective in their daily activities.
Helps Simplify Application and Data
Architectures
• Increase architectural agility through adoption of a services•
•
based architecture
Simplify data integration issues by harmonizing and
synchronizing master data across multiple enterprise
applications
Reduce the number of "moving parts" in their overall IT
architecture to decrease total cost of ownership.
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More Reality: NetWeaver fundamentally
changes the way SAP solutions are deployed
Traditional SAP Deployment
• Function based,
Difficult navigation
• Multiple user interfaces
• Vertical/Module focus
• Organizational/BU focus
• Manual extensions
• Redundant, non-standardized
• Departmental
• Reactive
• Limited access
• Complex Application Portfolio
• Inflexible architecture
• Point-to-point interfaces
NetWeaver Based Deployment
People
• Role-based, intuitive
• Web-based, consistent look & feel
• Multiple devices
Process
• Event-based focus
• Enterprise focus
• Self-service/Collaboration
Info
Arch
• Single record of truth
• Enterprise-wide, real-time
• Robust search & retrieval
• Simplified application portfolio
• Rationalized infrastructure
• Agile architecture
• EAI/B2BI
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What is the value proposition of NetWeaver?
 Business benefits associated with increased intimacy,
integration, collaboration and self-service
•
Inventory reduction, more accurate sales forecasts, increased
employee effectiveness, etc…
 At a lower total cost of ownership and speed to greater
speed to value
• SAP NetWeaver components are pre-integrated with each other
and with SAP functional solutions
 HOWEVER, Lower TCO can only be achieved by addressing
the overall IT landscape
• Application and technology portfolio rationalization and
simplification
•
•
•
Elimination of redundant architecture components
More efficient integration
Skill set consolidation/rationalization
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How do you start?
Leveraging NetWeaver requires analysis and coordination across
multiple dimensions.
Infrastructure
People
Effectiveness
Governance
Unification: User, Process, Data
Applications
& Services
Web
Content
Knowledge
& Content
Manageme
People Integration
nt
Business
Intelligence
Opportunity Areas:
• All existing SAP customers (including
“old” releases) have the opportunity to
leverage components of NetWeaver
• Anyone considering an upgrade, new
installation, or additional deployment
should look to leverage the capabilities
of NetWeaver
Multi-Channel Access
SAP NetWeaver
Portal
Collaboration
Critical Success Factors:
Information Integration
Business
Intelligence
• Simple analysis of product features &
functions will not ensure full business
value
Knowledge
Management
Master Data Management
Process Integration
Information
Broker
Business Process
Management
Application Platform
J2EE
ABAP
Business Process
• NetWeaver needs to be addressed in
Design
the context of an organization’s entire
IT application and integration suite.
DB and OS Abstraction
Enterprise Architecture &
Integration
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NetWeaver changes the way business
processes are designed and the way people
interact
Supplier
SelfRegistration
Sourcing
Supplier
Score Cards
Collaborative
Sourcing
Workflow
Create PO
Self-Service
Procurement
Approve PO
Supplier
Self-Service
Advanced
Shipping
Notices
Receive
eInvoicing
Invoice
Contract
Monitoring &
Notification
Electronic
Bill Payment &
Presentment
Pay
Collaborative
Dispute
Resolution
• Real-time processing and integration of business intelligence
• Collaborative working relationship with customers, suppliers and
partners
• Increased level of self-service
• Tighter, more cost effective A2A and B2B integration
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There is a wide spectrum of possibilities for
process and interaction redesign
Simplification
Enhancement
Extension
“4 –Walls”
“Supply Chain”
“Coll. Design”
Transformation
“Adaptive”
Reinvention
Collaboration
Notification & Integration
Unification & Self-Service
CustomerDistributorEnterpriseSupplier
CustomerDistributorEnterpriseSupplier
Alert the User
Alert the User
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Process and interaction redesign:
Intelligence enabled purchasing
What:
Notification & Integration
Unification & Self-Service
 Event & Decision Analysis
• PO Changes
•
•
•
ASN’s
Quality
Short Ship
How:
 EP Plus
• BI: Alerts
• KM: Status Mgt and
Notifications
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Process and interaction redesign:
Adaptive value chain
Reinvention
Collaboration
Notification & Integration
Unification & Self-Service
What:
 Interact / Synchronize
Inventories
How:
 EP, BW, XI, MDM Plus
•
•
•
Inventory Collaboration
Hub
Alert Monitoring
ASN processing
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Not all business processes require the
same level of flexibility
Differentiating Processes
ERP x
SCM
BI
Measure
By ROI
Importance
To Business
Success
Return on Investment
IT and Process Outsource
Optimise &
Cost Reduce:
Buy as a
Finance and HR
Service
Shared Service
ERP y
PLM
Market Operations
CRM
Invest in
Agility
KPI command
and control
Total Cost of Ownership
Transactional Services
Buy as a
Transactional
Service
Administration
FX
Supporting Ops
Degree of Volatility
 Your adoption strategy needs to account for the need to change processes as
well as the level of local variation that is required across the business
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Architecture & integration simplification
requires a holistic view
People Integration
Enterprise Portal
WebSphere Portal
Information Integration
BW/SEM
KM
Analytics
IBM Content
Management
SharePoint
SQL
Server
Analysis
Services
MS Content
Management
Master Data Management
Process Integration
Exchange
Infrastructure (XI)
Application Platform
WAS
WebSphere Business
Integration Server
MS Biztalk
WebSphere Application
Server
Windows Server
NetWeaver
You probably already have some of “NetWeaver like” capabilities today. The question is:
…what should stay? …what should go? …what will work together?
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Remember, NetWeaver impacts your
entire IT landscape
etc.
Mobility
Portal
Business Intelligence
Core Applications
Integration – Process Management
Integration - Broker
Application Platform/Toolset
 You need an architecture (not just a product evaluation)
 You need a route map – driven and aligned to business need
 You need to be able to measure and report progress on that journey
 You need to be ready to adjust course as needs and technology change, while remaining
focused on the overall vision
 You need governance to make sure that you stay on course
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Governance: Driving consistent
behaviors to ensure predictability and
mitigate risk
 What is Governance?
•
In its simplest form, is “Who” is
responsible for “What” and the
definition of the decision making
processes around the “What.”
NetWeaver Governance Framework:
A set of principles defined in the context of a company’s business strategies,
technology strategies and operating model translated into specific roles,
responsibilities and reporting relationships.
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30+ Potential NetWeaver
Governance Areas
Enterprise/Content Management Portal
• Work set Design
• Desktop Strategy and Load sets
• Web Content Management/KM
• Collaboration Tools
• Search and Taxonomies
• Community creation and management
Business Intelligence
• ETL (Tools, Staging, Transfer, Cleansing, Validity)
• Meta Data Data Model (Star Schema, Extended
Star, …)
• Authoring (Query, Web Designer)
• Reporting (Mining, OLAP, Dashboard, Forms…)
• Deployment (Portal, Gui, Browser, Mobile)
Master Data Management
• Master Data Objects (including partners)
• Distribution Processes (Single, Periodic,
Subscriptions)
• Matching Rules
Exchange Infrastructure
• XML & Industry Standards
• Business Process Modeling Tools and Standards
• Adapter Framework/development
• Mapping & Translation
• Interoperability with other Integration tools
Cross Component
• Role Definition (R/3, Portal, etc…)
• Infrastructure & Security
• Training
• Configuration Management
• System Monitoring
Development Tools
• Modeling and generation tools
• Development Standards
• Object re-use/pattern development
• Web Services Repository
• xApp Maintenance (vendor and custom)
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Four Lessons Learned
 Skills and tools are more varied than in a
traditional R/3 implementation
 All team members have to understand
NetWeaver
 Your IT organization must change
 Product knowledge alone is not enough
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Skills and tools are more varied than in a
traditional R/3 implementation.
R/3
~BASIS / ABAP Workbench
~Work place or SAP GUI
~ALE
~Knowledge Warehouse (KW)
~BW
-----------------------------------------------~Event Process Chains (EPC’s)
----------------~ASAP Methods, CCMS, Early Watch
Dynpro
---------------------------------
NetWeaver
Web Application Server (WAS)
Enterprise Portal (EP)
Exchange Infra (XI)
Knowledge Mgt (KM)
Business Warehouse (BW)
Collaboration
Mobile Infrastructure (MI)
Master Data Mgt (MDM)
Business Process Mgt (BPM)
Composite Application Framework
(CAF)
Life Cycle Management (LCM)
Webdynpro
NetWeaver Visual Composer
NetWeaver Developers Studio
 NetWeaver projects require skills in EAI, Java, Portals, and
strong systems architecture experience.
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All team members have to understand
NetWeaver
 The entire project team (not just tech team) must
understand how to leverage the capabilities of NetWeaver
•
•
•
Process Design, Role Definition, & Work set Definition
Training and Deployment Strategies
Supplier/Customer/Partner Enablement
 Vigilance is required to ensure the investment in NetWeaver
is utilized appropriately
•
For example, providing information to end users – with NetWeaver you
have multiple options for getting information to users that you didn't
have before
•
If you don't put reviews in place for the methods for how your design is
delivered, you will end up with just another R/3 system in an Enterprise
box
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Your IT organization must change
NetWeaver
View
Traditional View
SAP
Configuration
Web
Development
Architecture &
Integration
ABAP
Development
Architecture
& Integration
Legacy
Development
Basis
Legacy
Development
NetWeaver
Web
Development
Enterprise
Portal/xApps
XI/EAI
 Traditional “IT” and SAP groups become more integrated and coordinated
 Architecture and integration skills become even more critical
 In the long run, to make the most out of Web AS’s development environment,
need to invest in Java training
 Have to build on traditional Basis skills to handle new Web components
WAS
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Product knowledge alone is not enough
• Business Process Design and
Industry Knowledge
• Change Management, Partner
Enablement, Training
Your SAP NetWeaver
Adoption Strategy
• Integration and Technology Architecture
Knowledge including non-SAP technology
• SAP Functional and Technical
Product Capabilities
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Is NetWeaver ready for prime time…YES,
but you have to look at each individual
component
Enterprise
Portal
BW/SEM
• Proven, robust, scalable
• Many success stories
• Proven solution for both SAP and non-SAP data
XI
• Rapidly maturing. XI 3.0 looks to be solid platform.
• Some question on BPM capability. Pricing may be an issue
• Need to consider performance, particularly at high volume
MDM
• Very early in lifecycle
• Promising premise, but solution needs to mature and prove
itself out.
WAS
• SAP has been building large-scale servers for 10+ years
• Some question as to applicability of WAS to serve as
“generic” server for all Web development
xApps
• Pre-packaged solutions are solid
• Need to be conservative about promise of custom built
solutions using CAF
• Long-term maintenance may be an issue
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For more information:
[email protected]