Disability Awareness and Effective Communication Techniques

Robin A. Bell, S.S.P., N.C.S.P.

Nationally Certified School Psychologist Director, Office of Disability Services Nicholls State University [email protected]

Why are we here?

Compliance with Federal Law

As an institution that receives funding from the Federal Government, NSU is

mandated

to follow it’s laws.

American’s with Disabilities Act

(ADA) is one of those laws.

Today’s Objectives

1. Learn about

who

are our students with disabilities 2. Reflect on how

we

want to be treated by others and whether it’s any different for individuals with disabilities 3. Take a look at how we

communicate

and

interact

with others

Who Are People With Disabilities?

• • • • People with disabilities are first and foremost

PEOPLE

just like you and me They are typically

ordinary individuals

seeking to live ordinary lives They have

DREAMS AND ASPIRATIONS

One out of every five individuals in the United States has a disability

Insight Into the Lives of Exceptional People with Disabilities

• http://youtube/bJ1rc58PJfg

All we need is a little …

• https://www.youtube.com/watch?v=cYbs_O_i MfU

“R-E-S-P-E-C-T Find out what it means to me”

• • • “That I matter” Leslie, a grad student from Ville

Platte, La

“That someone cares about me”. Chadlyn, a

freshman from Port Sulphur, LA

“That I’m valued”. Kevin, a freshman from Kenner,

LA

How do we show respect to others?

Through our : 1.

Verbal Communication ( 7%) 2.

Nonverbal Communication (55%) 3.

Paraverbal Communication (38%)

Sometimes we let the disability get in the way of communicating with the

person

- we fail to connect interpersonally and never get to know them or see their strengths

Barriers to Communicating with Others

Decrease

Fear and Anxiety

By gaining knowledge and experience

Verbal Communication

• • • Positive language empowers. When writing or speaking about people with disabilities, it is important to put the person first (

PERSON FIRST LANGUAGE

) Group designations such as "the blind," "the retarded" or "the disabled" are inappropriate because they do not reflect the individuality, equality or dignity of people with disabilities words like "normal person" imply that the person with a disability isn't normal, whereas "person without a disability" is descriptive but not negative.

Nonverbal Communication

• Proxemics (personal space): the area around us that makes us feel comfortable.

It’s typically 1 ½’-3’ • Kinesics (body language):body posture in motion – facial expressions, gestures, eye contact

Paraverbal Communication

• How we say what we say without the words There are three components: 1. TONE: the inflection we put on words that change their meaning

2. VOLUME:

should be appropriate for the setting

3. CADENCE:

Rate and rhythm of speech

• • • • • • • •

When speaking with students with visual impairments:

Offer your help if student appears to need it Use a gentle touch on the elbow to indicate to a visually impaired student that you are speaking to them Allow visually impaired individuals you’re walking with to take your arm rather than taking theirs Avoid shouting when speaking to students. “Blind” doesn’t mean deaf Direct questions to those with the visual disability, not their companion. Do not pet guide dogs Do not avoid words like “see,” “look” or even “blind” if they fit. Mention your name when meeting students with visual disabilities, as it can be difficult to recognize voices.

• • • • •

When meeting with students who are deaf or hard of hearing:

speak as clearly and distinctly as possible Speak while facing hard-of-hearing students directly Be expressive in your body language, gestures and facial expressions Ask the individual to repeat themselves if you are having trouble understanding their speech Speak directly to the deaf individual, not their interpreter or companion

When talking to those with mobility issues:

• • • • Offer your help, but wait until it is accepted before providing it. Acknowledge that a disability exists, but do not ask questions regarding students’ disabilities unless you have a close relationship.

Talk directly to students when addressing them, rather than directing questions or comments to their companions, if there is one. Don’t treat students with mobility issues as if they are sick.

• • • • • •

When meeting with students with cognitive disabilities:

be clear and specific in your language. Concrete language is best. Lengthy directions can be condensed into short steps. Present oral information at a slow pace, using frequent pauses in your speech to allow for processing time.

Offer cues to help students with transitions. For example, saying “We’ll be going to lunch in five minutes” provides a good heads-up of what’s about to happen.

Use images to reinforce information whenever possible. Employ modeling, rehearsing and role-playing to help students learn appropriate interactions.

Ask if students need help if it appears that way but you are unsure.

In closing…

• https://www.youtube.com/watch?v=RxPZh4A nWyk