Transcript 2015 ANNUAL USER SURVEY Nick Rabbets Managing Director – TRICS Consortium Limited.

2015 ANNUAL USER SURVEY
Nick Rabbets
Managing Director – TRICS Consortium Limited
PRESENTATION AREAS
1.
Survey Format
2.
General Results
3.
Expected Outcomes
4.
How Users Can Help
5.
Next Years Survey
METHOD OF SURVEY
 User
Feedback sought since TRICS began
 Past
2 or 3 years been undertaken by Survey Monkey
 Better
Response Rate
 Easier
to Analyse the Results
THIS YEARS RESULTS
 126
Completed Surveys
 Highest
 Areas
Ever Number of User Comments
of Interest have started to change
OPINION OF TRICS
86%
72%
AREAS THAT ARE GOOD, BUT COULD BE IMPROVED
62%
68%
SUGGESTED IMPROVEMENTS

120 suggestions made this year

Simplistic User Manual

24 hour counts or ATC data for some Land Uses

Filtering by Census Data Fields

Filtering by PTAL Score (Greater London Only)

The ability to give a reason for multiple deselection of sites
SUGGESTED RESEARCH
 Investigation
into Internalisation of Trips for Large Sites
 How
has Sunday Trading, Internet Shopping and Click
and Collect Changed Shopping Habits?
 Do
Travel Plans Change Travel Behaviour?
 Before
and After Studies
REGIONS OF INTEREST
17 Regions
Importance
1
***
10
Rank
Region
Factored Score
Score
1
North West
42.8
1
2
3
4
5
6
7
8
9
10
Greater2
London Yorkshire
33.33%
8.33%
4.76%
2.38%
10.71%
3.57%
3.57%
2.38%
2.38%
28.57%
& N4 Lincs
42.52
28
7
2
9
3
3
2
24
South East
10.59%
4.71%
8.24%
3.53%
9.41%
9.41%
5.88%
8.24%
5.88% 34.12%
3
South
9 East
4
7
3
8
8
5
7 41.3
5
29
South West
8.54%
3.66%
8.54%
3.66% 13.41%
9.76%
8.54%
8.54%
6.10% 29.27%
4
North
7
3
7
3
11
8
7
7 41.1
5
24
East Anglia
6.33%
1.27% 13.92%
5.06% 20.25%
6.33% 12.66%
6.33%
7.59% 20.25%
5Midlands
1
11
4
16
5
10
5 39.5
6
16
5
East4.88%
East Midlands
1.22%
6.10%
2.44% 24.39% 14.63%
9.76%
7.32%
7.32% 21.95%
4
1
5
2
20
12
8
6
6
18
6
South
West
39.58.97%
West Midlands
2.56%
2.56%
5.13%
3.85% 23.08% 14.10%
7.69% 12.82%
19.23%
2
2
4
3
18
11
6
10
7
15
7& N Lincs West3.61%
Midlands
38.1
Yorkshire
1.20%
8.43%
2.41% 18.07%
7.23%
9.64% 12.05%
12.05% 25.30%
3
1
7
2
15
6
8
10
10
21
North West
3.66%
7.32%
1.22% 17.07%
4.88%
9.76% 12.20%
8
East3.66%
Anglia
35.98.54% 31.71%
3
3
6
1
14
4
8
10
7
26
North
3.70%
3.70%
7.41%
2.47% 19.75%
4.94%
7.41% 12.35% 11.11% 27.16%
9
Greater
London
30.79
3
3
6
2
16
4
6
10
22
Wales
19.23%
7.69% 11.54%
8.97% 19.23%
6.41%
5.13%
8.97%
1.28% 11.54%
10
Scotland
15
6
9
7
15
5
4
7 27.5
1
9
Scotland
26.25%
7.50%
8.75%
7.50% 12.50%
8.75%
7.50%
2.50%
3.75% 15.00%
21
6
7
6
10
7
6
2 27.1
3
12
11
Wales
Greater Dublin
60.76% 11.39%
6.33%
1.27%
5.06%
5.06%
1.27%
1.27%
0.00%
7.59%
48 (Northern
9
5
1
4
4
1
1 15.2
0
6
12
Ulster
Ireland)
Connaught
62.82% 10.26%
6.41%
0.00%
7.69%
1.28%
2.56%
1.28%
1.28%
6.41%
49
8
5
0
6
1
2
1
1
5
13
Greater
Dublin
14.91.28%
Munster
62.82% 10.26%
6.41%
1.28%
6.41%
1.28%
2.56%
1.28%
6.41%
49
8
5
1
5
1
2
1
1
5
14
Leinster
14.71.25% 6.25%
Leinster
61.25% 11.25%
7.50%
0.00%
7.50%
2.50%
1.25%
1.25%
49
9
6
0
6
2
1
1
1
5
Ulster (Republic
of
15
Connaught
14.41.27% 6.33%
64.56% 11.39%
5.06%
0.00%
6.33%
2.53%
1.27%
1.27%
Ireland)
51
9
4
0
5
2
1
1
1
5
16 Ireland)
Munster
14.31.28%
Ulster (Northern
60.26% 11.54%
6.41%
0.00%
7.69%
2.56%
0.00%
2.56%
7.69%
17
47
9
5
0
6
2
Ulster (Republic of Ireland)
0
2
1
14.1
6
SURVEY AREAS
**
SURVEY AREAS
SURVEY AREAS
*
SURVEY AREAS
**
SUGGESTED LAND USE CATEGORIES

Trade Counters (Screwfix, Euro Car Parts etc.)

Large Residential Settlements (assume this means the new
sustainable type of developments)

Large Urban Extensions

Serviced Apartments

Retirement Complexes
OUTCOMES

TRICS works with Users to Constantly Develop the System.

System Development Proposals are Assessed and Scored prior to choosing
the ones to be implemented in this years Programme.

Research Projects are discussed and successful ones taken forward with
other organisations to ensure joint working.

Data Collection – Regional Spread and Land-Uses – taken into account
when Ian undertakes the next Data Collection Report.
HOW USERS DEVELOP TRICS

DON’T WAIT FOR ANNUAL SURVEY!

Email – probably the easiest for development suggestions

Telephone – Best for immediate problems and bugs

Social Media – Linked-IN (TRICS Group)
Twitter (@trics89)
Facebook ??

UGM Open Forum

Working Groups
NEXT YEARS TRICS SURVEY
 Expect
 Similar
to receive an email March/April 2016!
Successful “Survey Monkey” format
 Contact
address
the TRICS Team if you need to inform us of changes to email
 Considering
additional questions:

Off Line Usage – How many use the downloadable version?

Feature Removal – Are there any features that should be removed?

Site Survey Recommendations – Do you know of any specific sites
that should be on TRICS?
URGENT NOTICE
 Did
you know you can get your sites onto the Database?
 Contact
the TRICS Team with initial site details and contact names and
telephone numbers to include it within the annual survey programme
(subject to Land-Use being required).
 Site
Occupier receives a full copy of the survey and it does not cost
them anything.
 Survey
is included within the database, giving it extra weight when used
as part of a future Planning Application.
 If
you get written Permission for TRICS to undertake a Survey even
better.