Computer-Mediated Communication Collective Action Coye Cheshire and Andrew Fiore // 14 March 2012 Assignment #2 Interim Report and Project Draft Due in ONE WEEK (Wed.
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Computer-Mediated Communication Collective Action Coye Cheshire and Andrew Fiore // 14 March 2012 Assignment #2 Interim Report and Project Draft Due in ONE WEEK (Wed. 3/21) at the start of class More info: http://courses.ischool.berkeley.edu/i216/s12/assignment2.php 3/7/12 Computer-Mediated Communication 1 Core Concepts Collective Action Public Goods Free-Rider Problem 11/6/2015 Computer-Mediated Communication 2 Collective action 11/6/2015 Computer-Mediated Communication — Cheshire & Fiore 3 Collective action 11/6/2015 Computer-Mediated Communication — Cheshire & Fiore 4 Public goods Things that everyone can benefit from Non-excludable Non-rival (jointness of supply) 11/6/2015 Computer-Mediated Communication — Cheshire & Fiore 5 Jointness of supply Ranges from pure (non-rival) to zero (rival) http://www.download.com/ book_of_knowledge.pdf 11/6/2015 Vs. Computer-Mediated Communication — Cheshire & Fiore 6 The Tragedy of the “Commons” 11/6/2015 Computer-Mediated Communication 7 The Tragedy of the “Commons” People freely consuming a regenerating resource, e.g., farmers grazing their cows in a public pasture. 11/6/2015 Therein is the tragedy. Each man is locked into a system that compels him to increase his herd without limit — in a world that is limited. Ruin is the destination toward which all men rush, each pursuing his own best interest in a society that believes in the freedom of the commons. Freedom in a commons brings ruin to all. — G. Hardin Computer-Mediated Communication — Cheshire & Fiore 8 Cornucopia of the commons? (Bricklin 2001) 11/6/2015 Computer-Mediated Communication — Cheshire & Fiore 9 “Public Good” 11/6/2015 Computer-Mediated Communication — Cheshire & Fiore 10 The Free-Rider Problem Individual interests tend to make non-contribution tempting, especially if other people will do the work. In collective action, we can view this as an n-person prisoner’s dilemma …but more on that later 11/6/2015 Computer-Mediated Communication 11 Privileged Groups as Solution 11/6/2015 Computer-Mediated Communication 12 Selective Incentives as Solution 11/6/2015 Computer-Mediated Communication 13 Free-Riding and the Logic of Collective Action “If all individuals refrained from doing A, every individual as a member of the community would derive a certain advantage. But now if all individuals less one continue refraining from doing A, the community loss is very slight, whereas the one individual doing A makes a personal gain far greater than the loss that he incurs as a member of the community.” (Pareto 1935, vol. 3, sect. 1496, pp. 946-7) 11/6/2015 Computer-Mediated Communication 14 “I guess I will never vote again… unless of course no one else is voting.” – A former student 11/6/2015 Computer-Mediated Communication — Cheshire & Fiore 15 Life is “solitary, poor, nasty, brutish and short” (Hobbes 1651) 11/6/2015 Computer-Mediated Communication 16 “The Leviathan” 11/6/2015 Computer-Mediated Communication 17 But is Self-Interest Always Negative? 11/6/2015 Computer-Mediated Communication 18 Collective Action and the Hobbesian “War of All Against All” Under what conditions will cooperation emerge in a world of egoists without central authority? 11/6/2015 Computer-Mediated Communication 19 Collective Action and Group Size Smaller groups tend to have a better chance of producing a public good (Olson 1965) Why? More benefits for each person Generally, lower costs of organization Larger impact of any single contribution 11/6/2015 Computer-Mediated Communication 20 Perception of Impact 3/7/12 Computer-Mediated Communication 21 But what about REALLY big groups? 11/6/2015 Computer-Mediated Communication 22 Self-Interest in Small versus Large Groups 11/6/2015 Computer-Mediated Communication 23 Information as a public good (Bimber et al.) 1) Information can be consumed by many without losing value (jointness of supply or non-rival) 2) When information is transferred or exchanged, this can often be done in replication. “…is information like love — you don’t lose it when you give it away?” — A former student 3/14/12 Computer-Mediated Communication 24 What are some public information goods? Peer-to-peer file swapping Open-source software Collective editing information systems 3/14/12 Computer-Mediated Communication 25 Considering the “Free-Rider Problem” in Online Systems of Collective Action Communality and Discretionary Databases “Second-Order” Communality 11/6/2015 Computer-Mediated Communication 26 Finding “Roles” in Online Collective Action Behaviors 11/6/2015 Computer-Mediated Communication 27 Structural similarity 11/6/2015 Computer-Mediated Communication 28 11/6/2015 Computer-Mediated Communication 29 11/6/2015 Computer-Mediated Communication 30 3/7/12 Computer-Mediated Communication 31 Methodological considerations Wei: It seems like there is a kind of “chicken vs. egg” problem here in that the researchers first rely on ethnographic research to identify archetypes, and then attempt to use more quantitative methods to confirm these roles on the forum. Is this the correct order? … Data is objective, and such analysis may reveal anomalies or roles otherwise skipped over by an ethnographer. Seb: That hand-coding is their “independent variable,” but it would be easy to do that coding in a way that baked their results into their data without them actually showing anything. 3/7/12 Computer-Mediated Communication 32 Where does this apply to CMC? 11/6/2015 Computer-Mediated Communication 33