ROCKSTAT APRIL 11, 2013 PUBLIC SAFETY INFRASTRUCTURE HOUSING Department of Law PRESENTED BY: Kerry F. Partridge City Attorney.

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Transcript ROCKSTAT APRIL 11, 2013 PUBLIC SAFETY INFRASTRUCTURE HOUSING Department of Law PRESENTED BY: Kerry F. Partridge City Attorney.

ROCKSTAT
APRIL 11, 2013
PUBLIC SAFETY
INFRASTRUCTURE
HOUSING
Department of Law
PRESENTED BY:
Kerry F. Partridge
City Attorney
PRESENTED BY:
Kerry F. Partridge
City Attorney
Department of Law-Risk Management
Liability Insurance
•
The City purchased liability insurance in November of 2011.
•
Our insurance carrier is Travelers, Inc.
•
The City is insured up to $10 million dollars.
•
However, we have a “self-insured retention” of $500,000.
•
The self-insured retention is not cumulative.
•
Therefore, on large claims we still need to pay the first $500,000
of each claim.
Department of Law-Risk Management
Liability Insurance, continued.
• Litigation reports all potentially large claims to Travelers.
• Travelers then assigns a “reserve” to each claim based upon severity.
• Litigation reports a handful of claims each year.
• Examples of reported claims include police officer involved shootings
and major accidents involving death or serious injury.
• Thus far, we have not experienced a major covered loss through
insurance.
Department of Law-Risk Management
Department of Law-Risk Management
Achievements
• Lawsuits received in 2012 have been at or below historical
average.
• Cases closed in 2012 have exceeded historical average.
• Outlay amounts in late 2012 and early 2013 have been
below historical average.
• Cases won v. settlements have been consistent with
historical average.
Department of Law-Risk Management
Areas of Improvement
• Continuous improvement in cases won v. settlements.
• Improve consistency of cash outlays per quarter.
• Close more files per quarter.
• Reduce new lawsuits by improving the claim resolution
process.
PRESENTED BY:
Kerry F. Partridge
City Attorney
Department of Law-FOIA
Areas of Improvement
•
FOIA presentation in March revealed the incompleteness of FOIA data.
•
The data presented was correct but incomplete, and did not accurately reflect
departmental FOIA performance.
•
As a result, the FOIA team has developed several process improvements
designed to improve the quantity and quality of RockStat data.
•
FILOs will now individually report each late FOIA request to the FOIO(s).
•
FILOs will double check the accuracy and completeness of the data entered into
the departmental FOIA workflow.
•
FILOs will close FOIA requests in a timely manner.
•
IT Department will continue to develop new and improved data reporting.
Department of Law-FOIA
Achievements
• Global FOIA search mechanism completed in March 2013
• FILOs trained in new record keeping parameters in March 2013
• IT has begun implementation of new data parameters
Rockford Police
Department
PRESENTED BY:
DEPUTY CHIEF DAVID HOPKINS
Rockford Police Department
Citywide Scorecard
Rockford Police Department
Group A Dashboard
Rockford Police Department
Violent Crime Dashboard
Rockford Police Department
Property Crime Dashboard
Hotspot Report
Broadway
March 12, 2013:
Aggravated Battery The Happy Store
March 14, 2013:
Armed Robbery Reingold’s Computer Store
March 15, 2013
Attempted Armed Robbery U.S. Post Office
March 15, 2013 :
Jerome Pruitt and Victor Petty ARRESTED
Charges Include: Attempted murder, armed robbery, attempted armed
robbery
Rockford Police Department
Firearm Recoveries
Rockford Police Department
RHA
RHA
MAY
JAN
FEB
MAR
APR
JUN
JUL
AUG
SEP
OCT
NOV
DEC
YTD
19
4
15
18
7
11
17
3
14
54
14
40
9
3
0
2
0
4
1
2
1
4
0
0
9
2
2
3
5
0
3
3
1
13
7
9
2
3
16
4
13
2
4
3
2
3
11
4
2
2
0
0
9
2
2
3
0
1
33
8
8
8
2
4
13.2
0.1
0.0
0
0
$0
8.8
0.0
0.0
5
0
$0
21.3
0.0
0.0
0
0
$840
43.3
0.1
0.0
5
0
$840
0
2
0
0
0
1
0
0
0
0
0
0
1
1
1
1
0
0
0
0
0
1
3
0
0
0
2
1
ARRESTS
Total Number of Arrests
Residents
Non-Residents
By Property
Blackhawk
Brewington Oaks
Fairgrounds
North Main Manor
Olesen Plaza
Orton Keyes
Park Terrace
By Crime Type
Criminal Trespass to RHA Property
Domestic-related offenses
Drug-related offenses
Miscellaneous criminal offenses
Traffic offenses
Warrants
RECOVERIES
Cannabis (in grams)
Cocaine (in grams)
Heroin (in grams)
Pills of MDA
Guns
US Currency
By Property
Blackhawk
Brewington Oaks
Fairgrounds
North Main Manor
Olesen Plaza
Orton Keyes
Park Terrace
Rockford Police Department
RHA
RHA
Property Bans
Property Bans Issued by RPD
Bans from Metro Enforcement
Client/Service Cancellation
Developments & High Rises Referred
Developments & High Rises Cancelled
Voucher Holders Referred
Voucher Holders Cancelled
Total Referred
Total Cancelled
*=Results Pending RHA Review.
3
22
2
13
0
36
4
3
0
0
4
3
5
0
0
0
5
0
3
0
1
0
4
0
5
71
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Rockford Police Department
Achievements
• Dr. Aaron Thompson – Cultural
and Diversity training
Improvements
• Violent Crime Reduction – 5%
• Property Crime Reduction – 5%
• First Parolee Call-In
• Recruiting Process (30 applicants)
• Parolee Checks – 50 completed
• Parolee Call-In (end of April)
• Promotion of ADC Dalke and
Sergeant Schelling
• Saturation Patrol (Hot Spots)
• Probation High-Risk Checks
Rockford Fire Department
PRESENTED BY:
Chief Derek Bergsten
Rockford Fire Department
Dashboard
Measure
EMS & Search and Rescue Incidents
Total Fires
Structure Fire Incidents (Residential)
Structure Fire Incidents (Commercial)
Vehicle Fire Incidents
Outside Fire Incidents
Open Burning Incidents
Inspections
Arsons
Public Education Activities
911 Calls
2012 YTD
Benchmark
4,598
159
54
15
28
24
38
2,428
19
84
29,620
2013
YTD
4,826
101
49
11
25
9
7
1,217
14
14
26,130
Rockford Fire Department
Unit: Quint 9
Location: Station 9
Placed in Service: 6/23/2012
Cost: $835,129.00
Unit: Charlie 12
Location: Station 4
Placed in Service: Not in Service
Cost: $174,354.00
Unit: Quint 5
Location: Station 5
Placed in Service: 6/22/2012
Cost: $835,129.00
Unit: Engine 1
Location: Station 1
Placed in Service: 12/21/2012
Cost: $401,405.00
Unit: Quint 1
Location: Station 1
Placed in Service: 12/27/2012
Cost: $825,370.00
Unit: Charlie 29
Location: Station 3
Placed in Service: Not in Service
Cost: $174,354.00
Unit: Charlie 16
Location: Station 10
Placed in Service: Not in Service
Cost: $174,354.00
Unit: Charlie 28
Location: Station 11
Placed in Service: Not in Service
Cost: $174,354.00
New Leased Vehicles
Rockford Fire Department
Achievements
•
•
•
•
•
•
•
•
•
•
•
Recruit Class
Completed desk audit for AFG Grant
Transition to paperless pay stubs
Knox Rapid Access Newsletter
Company Officer Training Program
Completed orders for engines
Med vaults in ambulances
SOPs rewrite
Airport triennial exercise
Investigators Morris and Rotolo became IAAI-CFI Certified
911 Division has joined a regional alliance and is actively participating
with the planning of NG911
• 911 has replaced outdated CAD workstations/CPUs with new, more
robust PCs which has increased speed and efficiency
Rockford Fire Department
Areas for Improvement
• Paramedic ride along times. Districts are having difficulty
with scheduling.
• Officer/Driver training upcoming
• 911 testing with RPS 205
• Dealing with Superusers and abuse at hospitals
Rockford Fire Department
Public Works Dept.
PRESENTED BY:
Mark Stockman – Street Superintendent
Tim Holdeman – Water Superintendent
Mark Lattner – Water Engineer
PRESENTED BY:
Mark Stockman – Street & Transportation Superintendent
Public Works - Street & Transportation
Scorecard
Monthly Performance
Open Pothole Requests
Traffic Operations
Street Operations
Potholes Requests - Average Days to Close
2013
Monthly
Target
Jan
Feb
Mar
100
95
126
276
5
1.9
3.4
7.1
Miles of Street Swept
300
# Trees Trimmed
200
311
53
111
# Trees Removed
120
17
23
40
# Trees Planted (12 month average)
120
Open Forestry Requests
350
551
491
403
Forestry Requests - Average Days to Close
60
63.9
NA
58
Total Requests
750
472
580
675
Total Requests - Average Days to Close
25
5
2
7
Total Open Requests
650
523
698
987
Graffiti Removal Time in ≤ 5 days
95%
% Signals Repaired Compared to Reported
95%
100%
99%
99%
% Signals Replaced Compared to Reported
95%
100%
100%
86%
Signal Bulb Outage Response Time in ≤ 24 hrs
95%
100%
100%
100%
City Street Light Outage Response Time ≤ 5 days
95%
100%
100%
100%
Parking Lot Striping % to Plan
95%
% Sign Repaired/Replac. to Reported
95%
93%
97%
69%
Signs Repair/Replac. Response Time ≤ 5 days
95%
100%
100%
100%
Apr
May
Jun
Public Works - Street & Transportation
Snow & Ice Recap
•
•
•
•
•
•
Total Accumulation
Total Salt Used
Total Salt Cost
City Labor
Contractual Labor
Total Fuel Cost
39.5 inches
14,450 tons
$967,428
$236,511
$821,108
$97,681
• Total Cost To City *
$2,025,047
• Hansen Requests
• Ticketing
391
773
Public Works - Street & Transportation
Pothole Patching
Rockstat Trend Report
Date
March 2013
Operation
PW - Street
Element/Measure
Name
Potholes Patched
Last 6 months actuals
3775
3026
4506
5763
Harry Noble
Averages
2012
2013
12704 17461
Monthly Goal
6042
11976
2012
2013
2012
8000
6000
2013
25000
20000
15000
10000
40
5000
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
Actual
LY
Actual
Plan
Jan
7387
8000
Feb
Mar
11009 10891
8000
TY
Jan
Plan
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Average
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
5880
7034
4709
3959
6353
3977
3775
3026
4506
5763
8000
6000
6000
6000
4000
4000
3000
3000
8000
20000 20000
TY
Feb
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
8000
6000
6000
6000
4000
4000
3000
3000
12704 17461
8000
12000 12000
Public Works - Street & Transportation
Pothole Patching
Rockstat Trend Report
Date
March 2013
Operation
PW - Street
Element/Measure
Name
Pothole Requests
Last 6 months actuals
110
144
72
187
222
Harry Noble
Averages
536
2012
2013
Monthly Goal
240
316
2012
2013
2012
250
250
2013
600
500
400
300
40
200
100
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
TY
Actual
LY
Actual
Plan
Jan
Feb
Plan
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
549
500
568
500
558
500
291
500
174
500
118
400
56
400
137
400
107
400
110
500
144
500
72
500
TY
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Average
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
187
500
222
500
539
500
300
300
200
100
100
100
100
150
150
Public Works - Street & Transportation
Pothole Patching
Rockstat Trend Report
Date
March 2013
Operation
PW - Street
Name
Open Pothole
Requests
Element/Measure
Last 6 months actuals
18
13
14
95
Harry Noble
Average
126
276
2012 28
2013 166
2012
2013
450
400
350
300
250
200
40
150
100
50
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
TY
Actual
LY
Actual
Plan
Jan
Feb
Plan
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
21
50
21
50
48
200
62
200
53
400
36
400
29
400
12
200
9
200
18
100
13
100
14
100
TY
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Average
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
95
50
126
200
276
200
200
100
100
50
50
50
50
50
50
Public Works - Street & Transportation
Achievements
• Awarded contracts for tree purchase & planting.
• Have continued to show progress reducing open pruning
requests.
• New vehicles continue to come on-line.
• Met benchmark for signal bulb outages and sign
replacement.
• Painting projects completed at Stations 1 & 2
• Completed new WinGIS layers for arterial patching and
city mowing sites.
Public Works - Street & Transportation
Areas for Improvement
• Reduce pothole patching requests to pre-February level.
• Begin City-wide spring clean-up delayed due to weather
(sweeping, litter pick properties & mowing sites,
gateways, etc.).
• Complete evaluation and recommended changes to
NPDES permit.
PRESENTED BY:
Tim Holdeman – Water Superintendent
Public Works Department – Water Division
Scorecard
2013
Monthly
Target
Jan
Feb
Mar
2
1.7
0.7
0.5
80%
69%
63%
67%
Emergency JULIE Locate Response Time (hrs)
1
0.5
0.5
0.5
Backlog of Non-Emerg Repairs (Weekly Avg)
25
16
12
19
# of Winter Backlog Jobs
130
54
87
137
Water Main Flushed (mi)
20
Average # of Days to Correct Meter Problem
30
24
24
21
# of Days for First Available Scheduling
3
0.6
0.8
1.1
% of Citizens Receiving 1st Choice Scheduling
90%
93%
98%
96%
% Meeting Demand for Water Pumped
110%
197%
178%
167%
Service Pressure Excursions
100
30
22
20
% of Total Maintenance Hrs Available
70%
53%
56%
59%
5
1
0
0
% of Total Production from Rehabed Wells
80%
89%
87%
87%
Total Amt Past 30 Days Due as % of Revenue
5%
3.9%
4.0%
3.6%
Operating Revenue, % of Plan
95%
96%
100%
101%
8
1
1
2
Monthly Performance
Customer
Service
Production
Financial
Water Operations
Distribution
Emergency Repair Time (hours)
% of Total Repairs That Are Planned
# of Water Quality Complaints
Number of New Water Connections
Apr
May
Jun
Public Works Department – Water Division
Mainbreak Statistics 1990 - 2013
Public Works Department – Water Division
Winter Backlog 2009 - 2013
Public Works Department – Water Division
Unidirectional Flushing Program 2013
2013 Flushing Schedule
Month
Area
April
17
May
15, 16
June
13, 14
July
11, 12
August
6, 7, 9
September
8, 10
October
2, 4
November
3, 5, 1
Public Works Department – Water Division
Palmer Drought Severity Index
Monthly Pumpage
1400
8
1200
4
1000
0
800
-4
600
-8
400
-12
200
-16
0
-20
Palmer Drought Severity Index
Monthly Pumpage (Million Gallons)
Drought Monitoring
Public Works Department – Water Division
Corrosion Abatement Pilot Study
8 – 15 feet
Mulford
Spring Creek
Sand
Clay
Guilford
Area of Corrosion:
Pipe in contact with clay
Public Works Department – Water Division
Corrosion Abatement Pilot Study
Sacrificial Anode
Water Main
Public Works Department – Water Division
Achievements
• Large Meter Accuracy Testing
• Cut-Off Box Location Verification Program
• Zone Control Valve #10 Relocation
• Worker Safety Training - Radium and Radon
• Cross-Functional Information Sharing (with Call Center)
• Operational Adjustments to Water Filtration Plants
• AWWA State Conference
– Fluoridation Award, Papers, Posters
Public Works Department – Water Division
Areas of Improvement
• Well 37 Granular Activated Carbon (GAC) Treatment Plant
Construction
• Secondary Wells (5) Final Design
• Well Rehabilitation – Wells 25 and 30
• Water Treatment Residuals Management Program
• Corrosion Abatement Program
PRESENTED BY:
Mark Lattner – Water Engineer
Public Works – Engineering Division
Scorecard
2013
Monthly
Target
Jan
Feb
Mar
7
3
3
6
95%
100%
100%
100%
1
2
1
0
% of Develop. Plans Reviewed in less than 21 days
95%
100%
100%
NA
# of ROW Permits Issued
100
86
139
107
% of ROW Permits Issued in 1 day
95%
100%
100%
100%
10
0
0
0
% of Driveway Permits Approved in 1 day
95%
NA
NA
NA
Industrial High Risk Inspections On Site
2
0
4
2
Erosion Control Inspections On Site
5
1
0
1
Illicit Discharge Investigations
1
2
1
4
NPDES Permit Water/Stormwater Samples Taken
2
7
0
1
Monthly Performance
# of Site Plans Reviewed
% of Site Plans Reviewed in less that 14 days
Engineering
# of Development Plans Reviewed
# of Driveway Permit Issued
Apr
May
Jun
Public Works - Engineering Division
Major Upcoming Construction Projects
South Main Street – Bypass 20 to Clifton Avenue
• IDOT to replace culvert pipe under Main St. just north of bypass
beginning late March with full closure
• Ramps @ Bypass 20 under construction this summer with partial
closures
South Main Street – Pond Street to Cedar Street
• Reconstruction projected to start end of May
• Lane closures throughout project
North Main Street & Auburn Street Roundabout
• Demos underway
• Utility relocation work underway
• Projected start date end of May
West State Street – Kent Creek to Sunset Avenue
• City completing Water and Sanitary Sewer in March/April with
temporary closures
• Reconstruction will possibly start in May with a full closure
Public Works - Engineering Division
Major Upcoming Projects Detour Map
Public Works - Engineering Division
Upcoming Construction Projects
Neighborhood projects
Sidewalk improvement
program
Arterial/Collector projects
• 20th Street
• Blackhawk/seminary
• Landstrom Road
Bridges
• Morgan Street
• Winnebago Street
Water Projects
• Well 37 VOC Treatment
• Bell school extension
Drainage
• Southwest Ditch
• Lapey
Public Works - Engineering Division
Achievements
• Employee training in March covered the areas of ADA
sidewalk, floodplain management, ArcGIS, erosion &
sediment control, OSHA.
• Attended the Traffic and Highway Engineers and
WATERCON conferences
• Staff member won poster contest at WATERCON and
will be attend the national conference to present poster
• Neighborhood projects bids are under
engineers estimate.
• Sidewalk projects bids are under Engineers
estimate.
Public Works - Engineering Division
Areas of Improvement
• Improve & increase maintenance to our major
creeks
• Improve stormwater runoff and water quality
regulations
• Continue working to have bid packages be under
budget
Community and Economic
Development Department
PRESENTED BY:
Vicki Manson, Neighborhood Development Administrator
Community and Economic Development
Neighborhood Development
Scorecard
2013
Annual
Target
1st Qtr
Target
% of
Target
1st Qtr
Hom eow ner Rehabiltation Program s
6
0
100%
0
Discovery Center - Children Assisted
240
120
168%
202
Healthy Neighborhoods
172
58
129%
75
3,455
691
73%
503
Hom eow ner Rehabiltation Program s
33
8
88%
7
Hom ebuyer Assistance
23
5
0%
0
CHDO Operating Subsidy
2
0
100%
0
CHDO Rehab & New Construction Units
3
0
100%
0
Hom ebuyers Assistance
1
0
100%
0
CDBG Dem olitions
19
0
100%
0
Water Hook-up Program
10
2
50%
1
Tax Incentive Program
1
0
100%
0
Code Enforcem ent
NonFederal
Funds
Demolitions
NSP
HOME Funds
Funds
CDBG Funds
Monthly Perform ance
Community and Economic Development
Neighborhood Development
Achievements
• Compliance - Continued to carry out activities and employ
processes that ensure compliance with federal regulations.
• Foster partnerships - Continued to make progress towards
developing an overall plan to increase Community Housing and
Development (CHDO) Capacity.
• Resource Development - Remained proactive to identifying,
seeking, and securing additional resources to address community
development needs.
Community and Economic Development
Neighborhood Development
Areas of Improvement
• Continue to use HUD technical assistance to close out open
grants and activities.
• Continue to seek funding sources that will meet the needs of the
community; priority being vacant and foreclosed property.
• Appropriately staff and budget for the completion of current and
next year annual plans, budgets and year end reports; begin the
process of the 5-year Consolidated Plan for 2015-2019.
• Continue to develop the capacity of existing and create new
qualified CHDOs.
Human Services
Department
Community Services
Division
PRESENTED BY:
Division Director Jennifer Jaeger
Rockford Human Services Department
Scorecard- CSBG Direct Services
Community Action
Direct Services
Monthly Performance
2013
Annual % of Target January
Target
February
March
1st Qtr To
Date
Scholarships
6
0.00%
0
0
0
0
# of housing applications
240
10.00%
9
8
9
26
% still stable in 3 month increments
85%
100.00%
9
8
9
26
# of emergency housing nights due to fire/condemnation/etc.
200
63.00%
7
62
58
127
Emergency Assistance
150
15.00%
9
7
7
23
Life/Safety Repair
25
4.00%
0
1
0
1
SWEEP- Residents assisted
50
0.00%
0
0
0
0
SWEEP- Youth employment training
10
0.00%
0
0
0
0
# of emergency housing nights due to fire/condemnation/etc.
70
60
50
40
# of emergency housing nights due to
fire/condemnation/etc.
30
20
10
0
January
February
March
Spike in emergency housing in February and March was due to increase in
condemnations by city and county and referrals from Fire Department.
Rockford Human Services Department
Scorecard- Housing
2013
Annual
Target
% of Target
January
February
March
1st Qtr To
Date
Number of Foster Youth Exiting DCSF Stabilized
25
8.00%
1
1
0
2
Number of DCFS reunifying with children due to
housing resolution
75
0.00%
0
0
0
0
# units passing inspection
95%
100.00%
9
6
8
23
% units requiring re-inspection
5%
13.00%
0
2
1
3
% failed
0%
0.00%
0
0
0
0
5
80.00%
0
0
4
4
Housing
Monthly Performance
New Permanent Units
Units that failed first inspection were located at:
• 1237 Crosby Street
• 532 North Court
• 2415 Paradise Blvd
Failures were for lack of CO2/smoke detectors, utilities off, minor repairs
Rockford Human Services Department
Scorecard- Community Health and Engagement
2013
Annual
Target
% of Target
January
February
March
1st Qtr To
Date
Youth in 4th and 5th Grade avoiding risk taking behavior
300
84%
239
253
253
253
Schools engaged in underage drinking reduction activities
10
90%
9
9
9
27
Summer Food # of children participating
3000
0%
0
0
0
0
Community Garden volunteers
100
0%
0
0
0
0
Number of volunteer hours
4000
0%
0
0
0
0
Community Garden Pounds of food for community
6,000
0%
0
0
0
0
Persons trained in BASSET
25
24%
300
4%
# of householdsin FCD increasing self sufficiency score
20
15%
# of ex-offenders counseled
50
2%
# of ex offenders remaining crime free for 90 days or more
25
0%
6
0
2
0
0
0
5
0
1
0
6
Elderly provided resource information to sustain independent living
0
7
1
0
0
Jobs Created-Standard Loan
5
0%
0
0
0
0
Jobs Created-Micro Loan
10
0%
0
0
0
0
Youth trained in civic engagement
40
80%
32
32
32
32
Households completing financial literacy classes
50
38%
4
11
4
19
Persons completing energy conservation classes
50
18%
0
9
0
9
Housing counseling on landlord/tenant advocacy
50
2%
0
0
1
1
Neighborhood Associations
125
64%
0
0
80
80
Community Engagement
Monthly Performance
12
3
1
0
Parolee Call-In
8
7
6
5
Total Participants
Completed Initial
Rescheduled
Failed to Follow
4
3
2
1
0
3/27/2013
Rockford Human Services Department
Homeless
Scorecard- Homeless
PIT Jan PIT July PIT Jan PIT July PIT Jan PIT July PIT Jan PIT July PIT Jan
2015 Goal 2009 2009 2010 2010 2011 2011 2012 2012 2013
Homeless Point in Time Count
<500
480
448
707
Homeless
1200
1000
800
600
400
200
0
Homeless
448
319
667
663
1028
786
Higher numbers beginning in
July, 2012 may be more reflective
of improved counting
mechanisms as well as a spike in
Boone County (July-212). Point
in Time reflects persons counted in
emergency and transitional shelters,
persons in jail homeless prior to
entry and persons on the street.
Rockford Human Services Department
Scorecard- Energy Services
Energy
Monthly Performance
2013
Annual % of Target January
Target
February
March
1st Qtr To
Date
DOE/HHS Weatherization- total applications
120
44%
40
9
3
52
# of Wx audits
120
34%
23
9
9
41
# of Wx final inspections passed
120
83%
40
29
31
100
Air sealing- average decrease in CFMs
500
721
700
640
825
721
Savings to investment ratio
>1
>1.96
>1.7
>2.4
>1.8
>1.96
Avg days to close work orders
30
30
30
30
30
30
Emergency Furnace
25
52%
8
4
1
13
ComEd Hardship
1,000
15%
56
31
67
154
LIHEAP/PiPP
6,000
28%
815
539
364
1718
PIPP- Payments on Time
98%
80%
86
78
76
80
ComEd Hardship Applications
December
November
October
September
August
July
June
May
April
March
Feb
Jan
0
20
40
Denied 2013
60
80
Approved 2013
100
Denied 2012
120
140
Approved 2012
ComEd Hardship provides financial assistance for customers with a crisis.
• In 2012, we earned $34,204.99 for managing these applications,
• YTD 2013, we’ve earned $4,192.77.
160
180
Rockford Human Services Department
Achievements
• 85% stability in housing
for
those receiving rental
assistance.
Improvements
• Recertify 1,004 PiPP
consumers beginning April
and finishing by June.
• Stabilize 2013 funding
• Active participation in the
RAVEN project
• WIB Grant application and
Drug Free Communities
grant application
submitted.
RockStat Report
April 2013
Security Department
Sybil Mueller – Housing Policy Manager
Achievements
Noted decrease in number of
criminal arrests for last
quarter
 Working with the Police
Department to “revamp”
reporting
 Restructuring Section 8
including the Admin Plan
 Involvement in RAVEN

Areas to Improve








Fairgrounds will need
additional attention
Implementation of video
monitoring equipment
Build relationships with
community
Reduce calls for service
Continued improvement to
community concerns
Positively affect non-resident
arrest rates
Refining truancy program
Involvement in RAVEN
Rockford Housing Authority
Rockford Housing Authority Security Dashboard
Blackhawk Brewington Buckbee Fairgrounds Midvale North Main Olesen Orton Keyes Park Terrace Summit Green
Total
Criminal Arrests on RHA Property
Benchmark
14
9
0
25
0
3
3
26
3
0
83
2013
13
7
0
9
0
2
3
16
4
0
54
**Benchmark is the average of 2010-2012 (Jan.-March Only)
**Score is based on a standard deviation of previous 3yrs data
Greennormal
Yellow warning
Redout of normal range
Total Criminal Arrests:
All Developments
1400
Number of Arrets
1200
1202
1177
1000
800
669
600
400
318
353
346
224
224
200
54
0
Criminal Arrests
Residents vs. Non-Residents
1000
900
918
800
700
600
500
499
400
300
200
100
0
Residents
259
312
243
170
75
220
126
81 143
Non-Residents
181
43
41
12
42
EVICTION NOTICES SERVED
FOR DRUG/CRIMINAL ACTIVITY
SCATTERED SITES
1ST QUARTER 2013
10
9
8
7
6
5
criminal
4
drugs
3
2
1
0
Jan
Feb
Mar
criminal
0
0
0
drugs
0
0
0
Housing Choice Voucher (HCV)
Terminations
Jan. - March 2013
30
25
20
15
10
5
0
Jan
Feb
Mar
Series1
Jan
0
Feb
2
Mar
1
RHA Bans
Jan.-March 2012 vs. 2013
800
700
600
500
2012 Jan.-Mar.
400
2013 Jan.- Mar.
300
200
100
109
0
76
RHA
HQS Inspection Report
HQS Inspection Report - January 2013
Number of Inspections Completed
Number of Inspections Passed
Number of Inspections Failed
Number of Inconclusive Inspections
265
213
34
18
HQS Inspection Report - February 2013
Number of Inspections Completed
290
Number of Inspections Passed
Number of Inspections Failed
Number of Inconclusive Inspections
223
42
25
January Summary:
Of the 34 units that failed inspection 24 passed during the follow-up inspection. The owners and the families of the other 10 units have
been notified in writing of the results of the inspection.
If an owner fails to correct HQS deficiencies by the time specified a notice of abatement will be sent and payment will not resume until
the unit passes inspection. All of the 10 failed units are in abatement status. If repairs are not completed during the abatement
timeframe the families will be required to move.
RESIDENT PROGRAM STATISTICS JAN-FEB, 2013
RESIDENT SUPPORT SPECIALIST
STATISTICAL REPORTING
DESCRIPTION
DEFINITION
NUMBER OF UNITS
CASE MANAGEMENT
ADVOCACY TO COMMUNITY SERVICES
APPLICATION FOR SERVICES
Acute Intervention, Welfare Checks, and
Resident Interaction
Link to Healthcare Services, DHS, Medicare,
Transportation, Utilities, Education, VNA/DORS,
and other Social Service Agencies
LIHEAP, Phone Service, Unemployment, Circuit
Breaker, DHS Application, Resume's, Social
Security, and SSI
Resident Council Support, Health Clinics,
Speakers, Field Trips, and Workshops
PARK TERRACE
LOW-RISES
BREWINGTON
OAKS
NORTH MAIN MANOR
OLESEN PLAZA
283
418
338
328
374
397
31
56
39
103
89
62
54
19
29
48
564
25
563
53
580
PROGRAMMING
ADMINISTRATION
TOTALS
Research and Monthly Reports
RESIDENT PROGRAM STATISTICS EFF 3/1/13
ROSS PARTICIPANTS - 165 PH RESIDENTS
Blackhawk, Orton Keyes,
DESCRIPTION
Fairgrounds,Scattered Sites
Contact/Case Management
366
Resources/Services
-Employment Resources
45
-Job Skills/Clerical Skills Training
60
-Vocational Training
0
-Tutoring
32
Health Care/GED
58
College
30
Reading Classes
24
Early Childhood/Head Start
4
Fun Safe Summer
0
Birth to 3 Program
5
Other
534
Community Service
277
TOTALS
1435
Workforce Connection, Rock River
Training, Goodwill, Boys & Girls Club,
Partnerships
Rockford Valley College, DHS, Love, Inc.,
Crusader, Heartland Hospice, Literacy
Council, and Girls Scouts
Family Self Sufficency Program
Family Self Sufficiency Program
Public Housing(LIPH)
Housing Choice Voucher(S8)
TOTALS
Active Participants
46
92
138
New
Enrollments
0
0
0
Post Secondary
Class
Enrollments
2 total
17 total
19 total
THANK YOU
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