Transcript Tips & Tricks Presented by: Tim Trice Madisonville Community College Ever send e-mail back and forth among several people, creating a huge conversation? E-mails.

Tips & Tricks
Presented by: Tim Trice
Madisonville Community College
Ever send e-mail back and forth among several people, creating a huge
conversation?
E-mails can pile up quickly, and as you reply to a message in this virtual
conversation, it can be hard to keep up with everything that was said.
Though many people quote messages to help show the train of
thought, some don't use this functionality, and some may delete quotes
if the messages get too large. Thus, when replying to an e-mail, it may
be beneficial to read the conversation that led up to the current point.
Luckily, this is easy.
When replying to an e-mail message and in the compose e-mail
window, to view all related messages to the current conversation, click
"Tools" - "Find All" - "Related Messages". Outlook 2003 will search your
e-mail folders and return all e-mail that it deems are related to the
current message, usually those sharing the current subject.
There may be situations when sending e-mail in Outlook 2003 where you
need to attach copies of previous e-mail messages. Perhaps you need to
write a report of a conversation between several colleagues, or you may
need to provide a new employee information previously found in
earlier e-mails. To do this:
1. Start composing an e-mail message.
2. Choose "Insert" - "Item".
3. The "Insert Item" dialog box will appear. Choose the radio button to
insert the items - such as e-mail attachments, journal entries, or
meeting requests - as attachments or just to insert the text contained in
the items ("Text Only").
4. Browse through your folders and select the item(s) to insert.
5. Click "OK".
Normally, Outlook 2003 keeps copies of your sent mail in the "Sent Mail"
folder. There may be times, however, where you want to file an e-mail
message to a different folder, such as "Status Report", "Meeting
Reminder", "Agenda", or whatever. To make this change:
1. While composing an e-mail message, click "Options".
2. When the "Options" dialog box appears, make sure "Save sent
message to" is checked.
3. Click the "Browse" button next to the aforementioned checkbox, and
choose the folder where you want the message saved.
4. Click "Close" to close the dialog box.
As soon as you send your e-mail message, it will be filed away to the
folder of your choosing and not "Sent Items".
There may be times where you want to compose an e-mail message now, but send it at a later
time. Perhaps you want the e-mail to be sent during a normally quiet period so it gets
more attention, or you may want an e-mail sent after an event has taken place thanking
the participants.
1. After composing an e-mail message, click "Options".
2. When the "Options" dialog box appears, check "Do not deliver before".
3. To the right of the checkbox, in the first pull-down, select or enter the date when you
want the e-mail sent.
4. In the second pull-down to the right of the checkbox, select or enter the time when you
wish the e-mail sent.
5. Click "Close" to close the dialog box.
6. Click "Send" to save your e-mail message.
When performing this operation for the first time, you should test it first by e-mailing a
quick message to yourself to ensure the e-mail is not sent until you tell Outlook 2003 to
deliver the e-mail.
Need to ask a group of people where to eat for lunch, whether they approve or reject a proposed policy change, or anything
else that requires a vote? When sending e-mail to other Outlook 2003 users, you can add voting options to your email.
To do so:
1. When composing an e-mail message, click the "Options" button.
2. When the "Message Options" dialog box appears, click "Use voting buttons".
3. Click on the pull-down next to the button to choose the voting options such as "Yes;No", or enter your own,
separated by a semicolon.
4. Click the "Close" dialog box.
5. Continue to compose and send your message.
When your message is received, recipients will have the option to vote on the e-mail by clicking on voting buttons or a
message Infobar. Responses will be sent to your Inbox as e-mail messages.
To view the official tally:
1. Click on your "Sent Items" folder.
2. Open the original e-mail in a new window (double-click the e-mail).
3. Select the "Tracking" tab.
You will now see who received your message, the reply totals for each voting option, and how each person voted and
when they voted. Note that people can change their vote at any time, and you will need to close and re-open the
original mail to see the current tally.
To request a delivery and/or read receipt for a particular email message without changing the defaults for all e-mail
messages, do the following:
1. While composing an e-mail message, choose "File" "Properties".
2. When the "Properties" multi-tabbed dialog box appears,
click the tab "General".
3. As desired, check "Read receipt requested" and/or
"Delivery receipt requested".
4. Click "OK" to close the dialog box.
Note that not everyone honors return receipt requests. Of
particular note: if a user is not running Outlook 2003, their
e-mail software probably will not honor such requests.
Recalling is not just for politicians. There may be times where you send an e-mail message and quickly realize you didn't
mean to send the message, or you noticed an error in the e-mail that needs to be fixed. Outlook 2003 has an option to
recall messages, yet there are several caveats:
1. The recipient must also be using Outlook 2003. Recipients using other e-mail software may not recognize such
messages.
2. If sending to other companies or organizations using Outlook 2003, a particular other e-mail server may not support
or recognize recall messages.
3. Recall will not work if recipients have already read the message.
4. An e-mail server may accept message recall yet it may still store an old copy of the message for archiving.
To attempt to recall a message:
1. From Outlook 2003, open the "Sent Items" folder.
2. Double-click the e-mail you wish to recall, opening it in a new window.
3. Select "Actions" - "Recall this message".
4. Choose to either delete unread copies of the e-mail or delete unread copies of the e-mail, replacing it with a new
message.
5. Check or uncheck "Tell me if recall succeeds or fails for each recipient" as desired.
6. Click "OK".
7. If you chose to replace the e-mail, enter in your new message and send it.
Need to email a group of people frequently? You can
setup a distribution list to eliminate the need to type
each email address.
1. Click on “New”, “Distribution List”
2. Click “Select Members” and find the names of the
people you wish to be members of the group. You can
double click the name to add them to the group.
Click “Ok” when everything looks good.
3. Type a name for your group and then click “Save &
Close”.
You are now ready to send an Email to the group you
have just created. Follow these steps to send Email to
your distribution list:
1. Click “New Email Message”
2. Type the name of the group in the To: field.
(Alternatively you can click “To:” select “Outlook Address Book
Contacts” in the Address Book dropdown. You should now see your
local Distribution Lists and Contacts, simply double click the name)
3.
Type the Email as you normally would, and click
“Send” when done.
Archiving messages allows you to free up space on your
Exchange server account. These messages can still be
accessed from your computer where they are now
stored. To auto-archive messages older than a certain
date follow these steps:
1. Click “File”, “Archive…”
2. Select “Archive this folder and all subfolders” and
select “Mailbox - <Your Name> (Madisonville)”.
3. Select the date you wish to archive messages older
than.
4. Click “OK”
Outlook’s calendar allows you to add appointments and
set reminders for future appointments. To add a new
appointment follow these steps:
1. Click on “Calendar”
2. Highlight the time and length of the appointment
then Right-Click and “New Appointment”
3. Enter the subject and location and adjust reminder
time. Click “Save & Close” when everything looks
good.
Most of these tips can also be used with Exchange
Webmail from your home computer or any other
computer with Internet access.
This allows you to check your email on the go and also
view your upcoming Calendar appointments or add
new ones.
Microsoft hosts a variety of online instructional modules
on their Office website. Most of these range in length
from 30 to 50 minutes.
http://office.microsoft.com/enus/outlook/FX100647201033.aspx - Help & How-To
http://office.microsoft.com/enus/training/CR061832721033.aspx - Training Modules