MUSC Education & Student Life

Communication Forum October 28, 2010 Dr. Darlene Shaw, Associate Provost

Agenda

• • • • • • • •

Wins!

Trident United Way Campaign ESL Employee Appreciation!

Annual Report/2011 Pillar Goals New Orientation Videos Wellness Center Member Survey Employee Recognition Celebration!

Questions & Answers /Announcements

Wins!

• • • • •

Annual Service Award Recipients

Julie Foster Reese - 30 Years Jerone A. McDaniel - 20 Years Benita B. Schlau - 20 Years Dianne W. Terry - 20 Years David Wayne Howell - 10 years

Thank you for your dedication to MUSC!

Wins!

•

Applause awards July – September, 2010 Dianne Terry Tom Hamm Carol Billings Julie Reese Larry Blumenthal Scott Lewis Katie Blaylock Michael Desrosiers Michael Fischbach Matt Herriott James Johnson Amy Leaphart Nancy Lemon Mary Ellen Lenhardt

Wins!

• • • • • • • •

Applause awards July – September, 2010 Anne Thompson Leslie Brady Benita Schlau Howie Schomer Jim Tomsic Joe Whitman Kat Logemann (continued)

Wins!

• Due to improved communications and timeliness of awarding, the financial aid office is fielding fewer emails and in-person consultations than ever before. A reduction of around 50% from two years ago.

Wins!

• In a recent SCCP survey, 98% of interviewed applicants found that the admissions process handled by MUSC was as good as or exceeded the same process at other colleges. Sue Coates and the on-line application process featured prominently in comments.

Wins!

• The registrar's office successfully implemented on line registration for the College of Graduate Studies beginning Fall 2010, and the College of Pharmacy has begun registering for electives on-line beginning this Spring 2011.

Wins!

• Tanya Thornhill is returning from maternity leave next week. Congratulations on the birth of her son! Andre Thornhill was born Friday, September 3, 2010.

Wins!

• • • • Operationalizing Point and Click this week!!!

Student Health participated in the EduPalooza with a flu vaccine station Student Health nurses have been going to the colleges to give flu shots Administered 1,500 flu shots so far!

Wins!

• • • Signed 651 non-student members for the first quarter Registered members totaling 1,034 (including students) Healthy Charleston Challenge program placed third in the Program Innovation category of Medical Fitness Assoc.’s 2010 Pinnacle Awards

Wins!

• • • Worked with campus colleagues to formulate a Behavioral Support Intervention Team (BSIT) Participated in the COM Alcohol Awareness activities Presented a lunch-hour seminar for students on stress reduction

• • •

Wins!

NCBI trained ~350 students 4 new faculty, staff and students trained with the Carolina Coalition and joined the NCBI MUSC Leadership team Created new website for Advisors of Student Organizations

Wins!

• – – – – – – – From August to October, SGA hosted 8 events with 4,558 in attendance: Back to School Party – 1270 (record attendance) Activities Volunteer Fair - 1500 2nd annual Art Walk - 852 Oktoberfest - 504 Intramural Flag Football - 400+ Student Kayak Tour - 20 Student Golf Clinic (2) - 12

Wins!

• • Laurie Charles, DaNine Fleming and Herman Blake presented a white paper on Interprofessionalism at MUSC to the C3 Scholarship Committee Laurie Charles was an invited speaker at the Medical College – – of GA for two presentations Interprofessional Education Using Technology Integrating Tech. into Cultural Competence Curricula

• •

Wins!

Willette Burnham, Chaired the SCWHE Annual Professional Development Workshop for Minority Women in Higher Education, at Claflin University in Orangeburg, SC (75 in attendance) Congratulations to Willette Burnham for completing her PhD requirements!!!

Wins!

• • Congratulations to Tom Smith on the arrival of his baby daughter, Perry Elton Smith on Sept 24, 2010! Hired Melissa Crofton in a post-doc position to teach writing online, especially for CON students

Wins!

• Grant program, "Writing and Healing: Conversations about the Humanities and Health Care" was attended by over 100 people (over two events), allowing us to reach out to the community and promote our mission to infuse humanities into health care practice and health care education

Wins!

• Lisa Kerr was invited to peer review an article about reflective writing in medical education for the journal Advances in Medical Education and Practice

Wins!

• IPE Conference in Indianapolis – Lisa Murphy (COP) and Dina Khalil (COM) showcased C3 and provided student perspectives • They were a hit! – Mary Mauldin promoted the faculty development institute – Amy Blue highlighted MUSC’s C3 initiatives

Wins!

• Completed the audio renovation of St. Luke’s Chapel • Geoff Freeman represented MUSC at the Annual EDUCAUSE Conference in Anaheim, CA

Wins!

• Suzanne Thomas and Darlene Shaw were selected to present at AAMC. The presentation entitled,

“Raising Healthcare Students’ Awareness Of Their Alcohol Misuse With An Interactive

Educational Tool,” shares our alcohol education efforts with other universities.

Thank you for c ontributing… Tom Hamm Willette Burnh am Tom Smith Amy Blue Darlene Shaw

Wins!

Wins!

• First quarter 2011 revenue $8.1 million, up from $7.9 million in 2010 • Overall bottom line for the division improved $71,208 compared to the first quarter of last year

Trident United Way

Tom Walker, TUW representative Laurie Charles is serving as Chair for the MUSC Trident United Way Campaign 2010 By giving, advocating and volunteering, we can create a community where everyone has the opportunity for a good life. That's how we LIVE UNITED.

ESL Employee Appreciation

Division Directors!!

Thank you!

ESL Team Members!

MUSC Excellence Education & Student Life Pillar Goals FY2010-2011 People Service Quality Growth Finance As we begin our pursuits in Excellence – we will be striving to reach or exceed the top quartile in most key areas (some unmeasured as indicated below). Once benchmark data are available, we will establish step goals to move forward and toward higher levels of achievement. 90% or more of ESL Staff are pleased to be working at MUSC 85% or higher of ESL Staff evaluate MUSC’s culture as valuing diversity 90% or higher of ESL Staff believe they made the right choice in selecting MUSC 90% of students agree they made the right choice by selecting MUSC 90% of students are satisfied with ESL services 70% of ESL staff agree that their immediate supervisor recognizes the efforts of individuals 80% of graduating students agree their understanding of the contributions of other professions to health care delivery or research increased through their experience at MUSC Implement three new initiatives relating to sustainability/eco friendly practices Total expenses will not exceed the FY2011 revised budget (Except for pre approved utilization of reserve funds for one-time major expenditures) 75% of ESL Staff agree that good performance is recognized in their work area 75% of ESL staff agree that the people they work with cooperate and work as a team

Rev. 9/23/10

University Orientation Fall 2010

Division of Education & Student Life Darlene Shaw, PhD

Orientation Committee

Damon S. Amella Travis Ayers Amy V. Blue, PhD Barbara Bozarth, MSEd Carol B. Brown Willette Burnham, MEd Geoffrey A. Freeman, MS Mardi Long, MEd Christopher G. Pelic, MD Tyler C. Pierce Darlene L. Shaw, PhD Karen A. Wager, DBA Cathy Worrall, PharmD Cynthia F. Wright, PhD

Goals of University-wide Orientation

•

Completely new

•

Informative: Central services

•

Enjoyable / Interactive

•

Assure University’s support

•

Instill pride about MUSC

2010 University-wide Orientation

•

450 Students

•

Colleges of Medicine and Graduate Studies

•

Colleges of Health Professions, Nursing, and Pharmacy

Program

Welcome to MUSC!

Tyler Pierce

SGA President

Welcome and Overview MUSC-We Made a Great Choice!

Darlene Shaw, PhD

Associate Provost for Education and Student Life

Video showcasing MUSC Mark Sothmann, PhD

Interim Vice Pres for Acad Affairs and Provost

Video showcasing Education and Student Life Student Programs Willette Burnham, Med

Executive Director, Student Programs

Center for Academic Excellence Public Safety "The Game Show" Wrap Up/Q&A Jennie Ariail, PhD

Executive Director, Academic Support Services

Lt. Fred Wanner

Dept of Public Safety

Chris Pelic, MD

Assoc Dean for Students, Coll Medicine

Karen Wager, DBA

Assoc Dean for Student Affairs, Coll Health Professions

Darlene Shaw, PhD

Associate Provost for Education and Student Life

Video showcasing MUSC

Video showcasing ESL

Satisfaction Survey

•

Satisfaction survey (electronic survey) sent next day

•

Anonymous

•

Incentivized

Survey Participants

Session

Morning Afternoon

College

COM CHP COP CODM CON CGS

N=230



51% response rate N

230

Percentage of sample

100 123 45% 55% 91 48 34 NA 37 9 42% 22% 15% NA 17% 4%

% College Cohort

52% 56% 41% NA 61% 18%

The orientation contained useful information on programs and services available to me at MUSC

Primary Results

A/SA N SD/D 95% Agree 0% 25% 50% 75% 100%

Strengths

What did you find most useful? Common themes

 Information booths    Assurance of support from the University Information on the Center for Academic Excellence Interactive game about FAQ’s on campus

Summary

2010 Orientation was a huge success!

Thanks to everyone who participated!

Members Survey, Sept 2010

WELLNESS CENTER MEMBER SATISFACTION EVALUATION

WELLNESS CENTER MEMBER SURVEY 2010 Would you recommend the Wellness Center to others?

2% Yes No 98%

RATE YOUR AGREEMENT BASED ON LAST 6 MONTHS Equipment is available when I want to use it The kind of equipment I want is offered The programs (group exercise, boot camps, etc) meet my needs The facility (pool, locker rooms, exercise area) is kept clean The Center as a whole is welcoming and visually appealing Staff are identifiable and available to assist me Staff are responsive to my needs and requests Staff seem happy to help me

95% 97% 86% 94% 95% 97% 97%

0% 25% 50% 75% 100%

96%

Strongly agree Agree Disagree

OVERALL SATISFACTION RATING: 1-10

15 10 5 0 35 30 25 20 1 2 3 4 5 6 Satisfaction Rating Scale 7 8 9 10

MAJORITY REPORTED 8 OR HIGHER

17% 83% 8 or higher Less than 8

Average score=8.5

SIMILAR RESULTS FOR MUSC VS. NON MUSC EMPLOYEES

SUMMARY

 Wellness Center members report high rates of satisfaction  Data consistently reflect that more than 90% agree that the Wellness Center provides quality services  98% of members would recommend the Wellness Center to others  Quality assurance and assessment is an ongoing process to which we are committed

Employee Recognition Celebration!!!

Employee of the Quarter Winners!

1Q 2010-11

• •

Barbara Bozarth

•

Sue Coates Amy Leaphart

•

Alicia Lockard

•

Tim Roylance

QUESTIONS &

ANSWERS…

ANNOUNCEMENTS

MUSC Education and Student Life... Connecting for Success

excellence is elemental