Transcript “Innovation in Cyberspace” Challenge and Opportunity! Don Gulliksen - JTSi 23 Sep 2008

“Innovation in Cyberspace”
Challenge and Opportunity!
Don Gulliksen - JTSi
23 Sep 2008
Today’s realities
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fuel costs
time to market
airline cutbacks
real estate costs
traffic congestion
product complexity
multi-cultural workforce
distributed intellectual capital
“As Stephen Hawking says, this century is the century of complexity, and complexity and
its associated technologies and theories… will revolutionize the way science is done”
Ian Wilkinson of the University of New South Wales in Sydney, Australia
Revolutionizing the way science is done…
note: internal R&D ranks 4th as a source of new ideas and innovation
Revolution in small businesses…
Revolution in small businesses…
The Techcrunch Web Tablet Project
Nik Cubrilovic | July 21, 2008 at 1:43 PM PDT
Today at Techcrunch we announced that we are building or own web
tablet hardware device. This all stems back from a conversation a few
weeks ago when we were discussing the ultimate web browsing/cloud
computing client hardware. The iPhone is nice but too small, and most
laptops are over-powered for the task. With applications on the web
most of us just need a web browser most of the time, so the ideal
device would be a light-weight small tablet running nothing more than
Firefox on a decent screen and with a WiFi connection.
Revolution in small businesses…
The software development aspects of the project will be managed here
from TCIT. Our goal is open source from top to bottom (including the full
design, eventually). Leave a comment and we will get in touch with you
and send you an account on the project management system we will be
setting up (I am also nik at techcrunch on email which might be easier than
flooding comments). It would be interesting to hear general feedback and
ideas - we really want to open this up to everybody.
Once the stack comes together and we can set the hardware spec in stone,
we will do a small manufacturing run and ship some devices out to
developers so that we can work on specifics. Once that is done there will
be a larger manufacturing run with hopefully a retail price of $300 or less. If
you are excited about this as we are, please get in touch.
Revolution in big business…
Revolution in big business…
Since 2001, IBM has used jams to involve its more than 300,000 employees around
the world in far-reaching exploration and problem-solving. ValuesJam in 2003 gave
IBM's workforce the opportunity to redefine the core IBM values for the first time in
nearly 100 years. During IBM's 2006 Innovation JamTM - the largest IBM online
brainstorming session ever held - IBM brought together more than 150,000 people
from 104 countries and 67 companies. As a result, 10 new IBM businesses were
launched with seed investment totaling $100 million.
Jams are not restricted to business. Their methods, tools and technology can also
be applied to social issues. In 2005, over three days, the Government of Canada,
UN-HABITAT and IBM hosted Habitat Jam. Tens of thousands of participants - from
urban specialists, to government leaders, to residents from cities around the world discussed issues of urban sustainability. Their ideas shaped the agenda for the UN
World Urban Forum, held in June 2006. People from 158 countries registered for the
jam and shared their ideas for action to improve the environment, health, safety and
quality of life in the world's burgeoning cities.
The Revolution is rapidly expanding!
Are we ready?
Have you looked in your toolbox lately?
The business networking toolbox
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telephone
email
web conference
video conference
meetings
conferences
restaurants
etc…
The social networking toolbox
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texting
blogs
twitter
facebook
myspace
youtube
secondlife
gaming
etc…
The gap…
Figuring out the gaps – the research…
• for social & business tools, analysis of
– type of data exchanged in each tool
– frequency of data exchanged for each tool
– effectiveness of data exchanged for each tool
– skills required to exchange data for each tool
• identification of shortfalls for each tool
• recommendations on how to eliminate the gaps
Training out the gap – our responsibility…
• student transition from social networks to business networks
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how to run a meeting
how to read another person’s body language
how to effectively use a telephone in a business environment
the do’s and don’ts of corporate email
• employee transition from business networks to social networks
– how to use social networking tools to your advantage
– the etiquette expected in the use of each tool
– the security risks of using these tools
• the right mix of social and business networks
– how often / when are face-to-face meetings appropriate?
– what are the effects of each on a co-located workforce?
– what are the effects of each on a dispersed workforce?
We’ve touched this topic already…
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Roundtable Meeting Takeaways November 17, 2003
– “Workplace Transformation for the Knowledge Economy”
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Roundtable Meeting Takeaways April 20, 2004
– “Sustaining Innovation While Outsourcing Technology Development”
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Roundtable Meeting Takeaways July 22, 2008
– “The Challenge of Change in Pursuit of Innovation”
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SATM WINTER 2005 ISSUE 1 VOLUME 9
– Competing in the Knowledge Economy: The Network-Centric Firm
• Joseph Roitz and Braden Allenby
– Managing Outsourcing Strategies to Ensure Sustainable Innovation Performance
• Karen Sobel Lojeski
Potential HSATM topic areas
• the reality of open innovation in a flat world
– can teams thrive in this environment?
– what is the effect of time zones?
– what is the effect of differing cultures?
• what business / social tools are best at bridging
– geography
– time zones
– cultures
– generations
Potential HSATM topic areas
• how the flat world affects corporate structure
– marketing
– engineering
– manufacturing
• how the flat world affects our work environment
– innovation
– risk management
– project management
– supervision
– teamwork
Potential HSATM topic areas
• how the challenges of a flat world are different for
– small projects (hand tool)
– large projects (automobile)
– systems of systems (networked battlefield)
• what are the challenges to deploying social / business nets
– security of intellectual property
– security of operational networks
– corporate culture and hierarchy
– skills of legacy employees
– expectations of new young employees
Think about this challenge…
• SmartPhones
– access anytime
– access everywhere
– access to everything
– why use corporate
• telephones?
• computers?
• networks?
– everyone will have one…
Dilemma: Control the technology or train the employee?
Parting thought…
• Ponder the emerging generation gap:
information
knowledge
“Are we ready?”