Information Technology and Organizational Performance: An
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Transcript Information Technology and Organizational Performance: An
IT & Organizational
Performance:
An Integrative Model of
Business Value
Miniproject#2
MOIS 433
Presented by
Sara Maamoun
Presented to
Dr. Dina Rateb
About Review
Authors:
Nigel Melville
Kenneth Kraemer
Vijay Gurbaxani
Journal:
Vol.28 No.2/ June 2004
I. Introduction
Topic Overview
IT Business Value
•
Impacts of IT on organizational performance
Knowledge Perspectives & Computing Paradigms
•
Pre-Internet Era
–
–
•
Mainframes, minicomputers
Used for storing and processing information within one
organization
Network Era
–
–
Electronic linkages
Within & among multiple organizations
Objectives of Review
Develop a model of IT business value based in theory
and informed by existing IT business value research
Use the model to synthesize & unify what is known
about IT value
Guide future research by developing propositions
and putting forward a research agenda
II. IT Business Value
Research:
Definition
Conceptualizing Information
Technology
1. Tool View: IT viewed as an engineered tool doing what
its designers intended
2. Proxy View: Conceptualized by its essential
characteristics, which are defined by
a) Individual perception of its usefulness or value
b) Its investment or capital stock denominated in financial units
3. Ensemble View: Interaction of people and technology
in both the development and use of IT
Defining IT Business Value
Research
IT Business Value refers to the
organizational performance impacts of
IT including
Productivity enhancement
Cost reduction
Competitive advantage
Inventory reduction and other measures of performance
Formulations of performance
Efficiency
Effectiveness
III. Integrative Model of
IT Business Value
Theoretical Paradigms
Used in IT Business Value
Research
Microeconomic Theory
Industrial Organization Theory
Sociology & Socio-Political
Perspectives
Chosen Theory base:
Resource-Based View of the
Firm
RBV & IT Business Value
Prior Models
IT impacts orgnl. performance via intermediate business processes
Other orgnl. resources such as workplace practices interact with
IT, whether as mediator or moderator, in the attainment if orgnl.
performance impacts.
External environment plays a role in IT business value generation
It is important to disaggregate the IT construct into meaningful
subcomponents
IT Business Value Model
Model Constructs
IBM IT Value Model
IV. Literature Synthesis
Research Questions
Summary of Propositions
Sources
“IT & Organizational Performance:
An Integrative Model of Business Value.” MIS
Quarterly. PDF:
http://web.gsm.uci.edu/~gurbaxan/itbv.pdf
“The IT Value Model: Winning the Business
“Battle” with the right IT “Nails””. IBM Global
Services. PDF:
http://www-1.ibm.com/services/us/its/pdf/g510-3887-00.pdf
Thank You