Transcript Crisis Response at SMU Overview and Training May 9, 2012 Town Hall Crisis Response Team.

Crisis Response at SMU
Overview and Training
May 9, 2012
Town Hall
Crisis Response Team
Agenda
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Crisis Response Overview
Active Shooter Training
Active Shooter Walkthrough
Summary/Next Steps
Q&A
Crisis Response Plan
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Part of our ongoing planning for
emergencies
Outlines procedures for managing
major emergencies
Provides a management structure for
us to coordinate and deploy resources
Parallel to ABSMC Crisis Structure
Crisis Response Team
CRT Responsibilities
CRT Role:
• Conduct Safety Assessment
• Stay Current on Best Practices
• Provide Annual Training for SMU
Community
• Coordinate and Communicate in a crisis
• Monitor effectiveness of plan and make
ongoing improvements
Process
When the Crisis Response Team assembles, its
responsibilities are to:
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Determine the scope and impact of the incident
Prioritize emergency actions
Deploy and coordinate resources and equipment
Communicate critical information and instructions
Monitor and re-evaluate conditions
Coordinate with government agencies
We learn every time we run the plan: We assess
and improve after each event
SMU ALERT
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The SMU ALERT system delivers critical
information to SMU community members on
any communication device (phone, email,
SMS text, pager, or fax)
You are strongly encouraged to add more
contact numbers
https://www.samuelmerritt.edu/smu_alert
Safety is Everyone’s
Responsibility
The University strongly encourages faculty, staff,
administrators, and students to:
• Know the Plan, Participants and Process
• Educate Others
• Participate in Building and LC Plan creation
• Be aware of your surroundings
• Report security and safety concerns to
facilities or security
• Maintain own disaster kit
Active Shooter
Training
Richard Sanders
Director of Security
Alta Bates Summit Medical Center
Crisis Response Team
Active Shooter Training
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Also called Code Silver
The Stats
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March 2011 federal report ranks college
faculty and staff just after pre-school
teachers as the safest occupations
Approx 4,200 institutions enrolling some
19.7 million students
Murders on campus represent <1% of total
homicides in US (UV Youth Violence Project)
and average campus could experience one
every 256 years (Cornell, 2007)
But…
Active Shooter
Other Active Shooter
Incidents
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Oikos University
Virginia Tech University
College and University:
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2012 (to date): 4
2011: 26
Since 1999: 69
Columbine High School, Littleton, CO
McDonald’s Massacre
North Hollywood Bank Robbery
Lessons Learned
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Active shooter incidents are spontaneous.
Suspects behavior unpredictable.
There is no active or useful profile of the
“school shooter” (US Secret Service and
DoE, 2002)
Pre-incident signs existed in school
incidents.
Incidents occur in a target rich environment.
First responders outgunned and/or didn‘t
have the training to respond to an active
shooter situation.
A tactical intervention was too late.
Definitions
Barricade Suspect
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Suspect is in a position of advantage, usually
barricaded in a room or building.
Suspect is armed and has displayed
violence.
May or may not be holding a hostage (s)
There is no indication that the suspect(s)
activity is immediately causing death or
serious bodily injury. The event is not
dynamic but rather static.
SMU, ABSMC, OPD and BPD
Partnership
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Work together to develop realistic
response plans in response to
various threats.
Conduct joint, SMU/ABSMC and
police, training sessions to test
procedures.
Priorities During an “Active
Shooter” Situation
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Protect the lives of Students,
Faculty, Staff, family, and
visitors/guests.
Implement Active Shooter (Code
Silver) procedures.
Notify police.
Lockdown or Evacuate?
Lockdown Procedures
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Signal/code
Lock Doors
Safe Area
Account for Students, Faculty,
Staff, Family, Visitors, and CoWorkers
Do Not Open Door Until Police
Arrive
Communicate
If I Evacuate…
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Only if safe!
Near an exit!
No where in the vicinity of the
Active Shooter
VERY IMPORTANT
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Call 911 and stay on the phone and
follow instructions!
Isolate and evacuate as soon as
possible!
Collect as much information as
possible!
Don’t try to be a hero!!
Allow police first responders to
make contact.
VERY IMPORTANT
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Fear – Automatic reaction to a perceived
or real threat or danger. If not
controlled, it gives way to panic.
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Panic – An emotional reaction which
takes the form of flight, fight, or freeze.
Resolution of an “Active
Shooter” Situation
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Most likely by patrol.
Non-traditional response.
Minimum number of officers.
Properly equipped.
Properly trained.
Able to transition to a barricade
situation.
Police Priorities during an
“Active Shooter” Situation
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The capture or neutralization of the
suspect, as soon as possible.
The lives of those in proximity of
the shooter.
The lives and safety of citizens in
the area.
The safety of police officers.
Containment.
Police Response to a Barricade Event
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Contain
Control
Communicate
Call SWAT
(4 C’s)
Active Shooter
Walkthrough
Diane Akers
Crisis Response Team
Scenario
It is May 9, 2012 at
11:00 a.m. You are
with several students,
professors and staff
who see a man in the
elevator with a gun
get off at the second
floor at Samuel
Merritt University.
Questions
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What do you need to know?
How do you find the information?
What does your Plan direct?
What are you going to do?
Scenario – 5 minutes later
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Police are
arriving and
setting up a
perimeter. You
hear shots fired
near the living
room.
Questions
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What do you need to know?
How do you find the information?
What does your Plan direct?
What are you going to do?
Scenario – 5 minutes later
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At least one
person has
been shot.
Media is
arriving
including
several
helicopters.
Preventative Resources
Available
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Concerns about students: contact VP
ESS (John Garten-Shuman)
Concerns about employees: contact
Exec. Dir of HR (Elaine Lemay)
Training on Recognizing and Working
with Distressed Students for Faculty
and Departments (Craig Elliott and
Jeanne Zeamba)
Support Resources
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Student Counseling (510-869-6629)
Employee Counseling through Sutter
EAP (800-477-2258)
Consult with Dir of Counseling (x1516)
on student concerns
Consult with Dir of Facilities (x8785)
on Safety and Security concerns
Summary/Next Steps
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Training on the Plan at Learning
Centers and Departments
Training on Distressed Students
available on request
Annual Training for the University
Smaller Crisis specific programs
throughout the year.
Updating Plan REGULARLY
Questions
Thank You