Transcript Retrospect Sales & Technical Master Presentation Covers Win v.9 and Mac v.11 Customer Challenges • Nearly 100% of business data is now digital • Most.

Retrospect
Sales & Technical Master
Presentation
Covers Win v.9 and Mac v.11
Customer Challenges
• Nearly 100% of business data is now digital
• Most small businesses that suffer a catastrophic data loss
fail within 12 months.
• Laptop and desktop computers maintain 80% of a company’s
critical data
• Protects against hardware failure or end user error
• Mitigates vulnerability to disaster like fire, flood,
and theft
• Minimizes business downtime in the event of a system failure
• Easily protects and scales with rapid data growth
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Copyright ® 2012 Retrospect, Inc.
Retrospect
• Award-winning Data Protection software with over 25 years of tried and
true development currently protecting millions of computers
worldwide
• Sold and deployed in over 80 countries
• Trusted by large and small organizations
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Copyright ® 2012 Retrospect, Inc.
Retrospect Protects…
businesses with 1 to 250 computers with servers and workstations;
mixed Mac, Windows, and Linux systems from one centralized host
backup computer
- Small and medium businesses: Banks, Doctor Offices, Hospitals, Law
Firms, Real Estate Offices, etc
- Small offices and home offices: Consultants, Executives, Teachers, etc
- Departments in larger organizations: Graphic Design, Adminstration,
Marketing, Shipping, Sales, etc.
- Universities, High Schools and Elementary Schools
- Government and Military
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Copyright ® 2012 Retrospect, Inc.
What is Retrospect?
A Complete Cross Platform Data Protection Solution
with a wide range of Enterprise Level Features protecting
Servers, Desktops, and Laptops tailor-made for Small
and Medium Size Businesses
• Complete 3 in 1 Data Protection
• Mixed-Platform Environments: Windows, Mac & Linux
• Priced Right With Incredible Value
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Copyright ® 2012 Retrospect, Inc.
Retrospect Complete 3 in 1 Data Protection
Retrospect Backup & Recovery
Complete, versatile, and easy-to-manage data protection that automates backups,
providing flexible and flawless restores.
Includes Bare Metal Disaster Recovery to create boot media for fast recovery from a
non-bootable state
Retrospect Data Archiving
Easily migrates and consolidates inactive critical data to long term data retention for
business and government compliance
Retrospect Duplication
Powerful cross-platform tool allows users to clone files in their native format for
immediate access from the same or different computer
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Copyright ® 2012 Retrospect, Inc.
What’s New In Retrospect!
Supports the latest Linux OSs including Debian 7.6 and Ubuntu
Server 14.04, Red Hat Enterprise Linux 7, CentOS 6.4, 6.5, and 7,
SUSE Linux Enterprise 11 SP2 and SP3.
Block Level Incremental Backup
• Faster smaller backups of large files
High Level Dashboard
• Summarize key information of your backup environment
Improved Email Reporting
• Enable filtering of detailed backup report
64-bit Bare Metal Disaster Recovery and Dissimilar
Hardware Support (Windows Only)
Other enhancements:
• New option to send e-mail on server startup or shutdown
• Allow manually changing order of backup sources in scripts
• Improved compatibility with more SSL e-mail services
• Full list: www.retrospect.com/documentation
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Copyright ® 2012 Retrospect, Inc.
Block Level Incremental Backup
Application
Use
Saved
Outlook 2013
Daily use
(100 emails)
95%
• Dramatic storage savings for Outlook
PST, VMware Fusion VMDK, other
types of large files
• Retrospect searches out changed
Entourage 2008
Daily use
(100 emails)
95%
VMware Fusion
Daily use
95%
pieces within each large file and only
backs these up
• Versatile option working in conjunction
with traditional file level backup
• Flexible controls choosing file size and
VMware Fusion
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100 Windows
Updates
60%
Copyright ® 2012 Retrospect, Inc.
type
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Block Level Incremental Backup
• Highly configurable
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Copyright ® 2012 Retrospect, Inc.
High-Level Dashboard
See the state of your backup strategy at a glance
Identify how
much your
business's data
changes every
week.
Watch progress
of current
activities
Spot computers
with large
backups.
Pinpoint
computers that
need to be
backed up
immediately
and those
recently
backed up
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Ease backup
storage and network
capacity planning
Copyright ® 2012 Retrospect, Inc.
Improved Email Reporting
• Powerful automated
reporting means better
data protection
• Immediate up-to-date
backup/restore status
• Operations log included
• Filter based on errors,
warnings, keywords to
hone in on issues
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Copyright ® 2012 Retrospect, Inc.
Disaster Recovery and Dissimilar Hardware
Improved Disaster Recovery
• Support for 64-bit operating systems and drivers
• Compatibility for XP to Windows 8.1 and Server
2012 R2a
• Support for Microsoft WADK and WAIK
• Support for flash media
Improved Dissimilar Hardware Restore
• Add support for Windows 8.1 and Server 2012
R2
• Support for 64-bit operating systems and drivers
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Copyright ® 2012 Retrospect, Inc.
Typical Retrospect Configuration
Disk
Retrospect
App
Server
Exchange
Server
MS SQL
Server
File/Print
Server
Backup Server
Backup data
One computer acts as the Retrospect backup server
- Can run either Windows or Mac OS (doesn’t require a server OS)
- Manages the backup operations (backup schedules, disk space reclamation, etc.)
Other computers are protected as clients
- Clients can be physical or virtual, running Windows, Mac OS, Linux or a mix
- Combination of servers, laptops, and desktops
- Optional encryption and public/private keypairs provide additional security
- Flexible client control options can be granted
Remote management options
- Retrospect independent interface ability can run from any computer
- iPhone & iPad app give you monitor and specific control
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Copyright ® 2012 Retrospect, Inc.
DAS
NAS
SAS
iSCSI
FC
Tape
RDX
Cloud
Storage
iPhone/iPad
Control and
Monitoring
Key Retrospect Technologies
Smart Incremental technology
eliminates need for full backups
Protects mixed platform environments
Mac, Windows, and Linux computers
Self-adjusting Proactive backups
intelligent protection for laptops
Supports disk, NAS, WebDAV cloud
storage, tape drives, libraries, and flash
drives
NEW Block Level Incremental
Backup faster smaller backups
Automated Disk Grooming
removes outdated files
File-level deduplication saves
time and storage space
Centralized remote management
of multiple Retrospect servers and
workstations
Saves Money &
Resources
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NEW High-Level Dashboard for faster
process review
Dissimilar Hardware restores to an
entirely different computer
VMWare Integration protects virtual
environments
Perfect point-in-time restores every
time, from individual files to entire
volumes
Powerful, Flexible and
Reliable to Meet
Business Needs
Copyright ® 2012 Retrospect, Inc.
Multiple levels of encryption
protect data and ensure secure
network communication
Easily maintains multiple,
independent Backup Sets for
added reliability
Retrospect S.M.A.R.T client failing
disk alert for immediate backup
Automatic client detection and
login ensures protection
Retrospect is built on three
decades of network data
protection expertise
Provides Security &
Peace of Mind
Retrospect Priced Right With Incredible Value
As the environments
grow Retrospect
scales with little to no
extra costs!
*Retrospect also comes with 5 Clients
**Retrospect comes with unlimited
Workstation Clients
***Retrospect come with unlimited
Server and Workstation Clients
Retrospect
Acronis
ARCHIWARE
P5
1 Server
$
858*
$
1,163
$
859
$
1,260
1 Server, Dissimilar Hardware
$
1,077*
$
1,163
$
1,675
$
1,260
1 Server, 15 Windows Clients, 5
Mac Clients, Dissimilar Hardware
$
2,757**
$
4,337
$
4,878
$
4,900
3 Server, 10 Windows Clients, 5
Mac Clients, Dissimilar Hardware
$
3,937***
$
5,439
$
7,723
$
5,180
All Prices Include Open File Protection & 1
Year Support
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Symantec
Backup Exec
Copyright ® 2012 Retrospect, Inc.
What do customers think of Retrospect?
Customer Name: Dale Windsor
Company Name: Honeywell Technology Solutions Inc. (HTSI)
Industry: AEROSPACE (Hubble Space Telescope)
Location: Goddard Space Flight Center
What do you like about Retrospect?
• I can create an automated script and it will back-up the client using the full or incremental method
depending on the need. I can then restore that same data back to the client reliably and they can pickup their work right were the left off. The user can also do the same for themselves if the configuration
is set-up to allow it.
How has Retrospect helped you?
• We have been able to restore data for several engineers over the years that would have been lost had
it not been backed up. In one instance the 7 year old data from a Mac was restored to a PC and with a
little conversion enabled the engineer to use it. Just as he did 7 years earlier.
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Copyright ® 2012 Retrospect, Inc.
What do customers think of Retrospect?
Customer Name: BH Renner
Company Name: Renner & Co Chartered Management Accountants
Industry: Finance
Location: Croydon, Surrey; London South East
What do you like about Retrospect?
Absolutely Everything:
• I trust the package completely. It offers a level of ‘business safety’ knowing that one has access to it.
• It is an invaluable asset for us or any small / medium sized business; putting the client in the driving
seat with regards to data management, security and control.
• It is very easy to use [although, to maximize the use of all the features in the newer versions, one may
need to invest some induction time].
• It offers various backup and access options – hardware include server, desktop, iphone etc.; and level
of back up data from a single file to the whole system.
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Copyright ® 2012 Retrospect, Inc.
Begin
COMPETITIVE SLIDES
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Copyright ® 2012 Retrospect, Inc.
Core Retrospect Product Line (USD)
Licensed to Protect…
1-6 Win/Mac/Linux Desktop and Laptops
(does not support servers)
Windows Product
Mac Product
Retrospect Desktop (Windows formerly Professional)
MSRP
$119
$249*
1 Windows Server 2003/2008/2012 plus
5 Desktop and Laptops
(does not include tape support)
Retrospect Single Server (Disk-toDisk) w/5 Workstation Clients
(Formerly Disk-to-Disk)
n/a
$419
$559*
1 Windows or Mac Server, up to 20 PCs
n/a
Retrospect Single Server 20-client
$499
$659*
1 Windows or Mac Server, unlimited PCs
Unlimited Win/Mac Servers and PCs
Retrospect Single Server Unlimited
Retrospect Multi Server
$1,019*
$2,199*
*Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM.
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Copyright ® 2012 Retrospect, Inc.
Core Retrospect Product Line (EUR)
Licensed to Protect…
1-6 Win/Mac/Linux Desktop and Laptops
(does not support servers)
Windows Product
Mac Product
Retrospect Desktop (Windows formerly Professional)
1 Windows Server 2003/2008/2012 plus
5 Desktop and Laptops
(does not include tape support)
Retrospect Single Server (Disk-toDisk) w/5 Workstation Clients
(Formerly Disk-to-Disk)
n/a
1 Windows or Mac Server, up to 20 PCs
n/a
Retrospect Single Server 20-client
1 Windows or Mac Server, unlimited PCs
Unlimited Win/Mac Servers and PCs
Retrospect Single Server Unlimited
Retrospect Multi Server
MSRP
€119
€249*
€379
€509*
€479
€609*
€809*
€1,669*
*Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM.
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Copyright ® 2012 Retrospect, Inc.
Core Retrospect Product Line (GBP)
Licensed to Protect…
1-6 Win/Mac/Linux Desktop and Laptops
(does not support servers)
Windows Product
Mac Product
Retrospect Desktop (Windows formerly Professional)
1 Windows Server 2003/2008/2012 plus
5 Desktop and Laptops
(does not include tape support)
Retrospect Single Server (Disk-toDisk) w/5 Workstation Clients
(Formerly Disk-to-Disk)
n/a
1 Windows or Mac Server, up to 20 PCs
n/a
Retrospect Single Server 20-client
1 Windows or Mac Server, unlimited PCs
Unlimited Win/Mac Servers and PCs
Retrospect Single Server Unlimited
Retrospect Multi Server
MSRP
£83.85
£161.85*
£264.85
£354.85*
£311.85
£395.85*
£525.85*
£1,084.85*
*Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM.
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Copyright ® 2012 Retrospect, Inc.
Core Retrospect Product Line (JPY)
Licensed to Protect…
1-6 Win/Mac/Linux Desktop and Laptops
(does not support servers)
Windows Product
Mac Product
Retrospect Desktop (Windows formerly Professional)
MSRP
¥11,900
¥25,000*
1 Windows Server 2003/2008/2012 plus
5 Desktop and Laptops
(does not include tape support)
Retrospect Single Server (Disk-toDisk) w/5 Workstation Clients
(Formerly Disk-to-Disk)
n/a
¥42,000
¥57,900*
1 Windows or Mac Server, up to 20 PCs
n/a
Retrospect Single Server 20-client
¥50,900
¥67,900*
1 Windows or Mac Server, unlimited PCs
Unlimited Win/Mac Servers and PCs
Retrospect Single Server Unlimited
Retrospect Multi Server
¥103,900*
¥224,900*
*Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM.
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Copyright ® 2012 Retrospect, Inc.
Retrospect Add-ons
Available for
Windows?
Available for
Mac?
Open File Backup protects Windows files (on NTFS file systems) that are open and in use, including multiple
volumes and business-critical server applications like e-mail, database, CRM, accounting, or proprietary
applications.
Yes
Yes
Dissimilar Hardware allows Retrospect to perform a complete restore – including the operating system – to
entirely different hardware
Yes
NA
Yes
NA
Advanced Tape Support improves backup times to tape libraries and autoloaders by utilizing multiple tape
drives in parallel, including stand-alone drives, drives in libraries, or drives in autoloaders
Yes
Yes
Microsoft SQL Server Agent provides fast, precise full backups, or differential, log, and log no truncate backups
of Microsoft SQL Server while online. Automatically restores a SQL server to a specific point in time.
Yes
NA
Microsoft Exchange Server Agent provides precise, hot backup of Microsoft Exchange Server. Automatically
restores an Exchange server to a specific point in time.
Yes
NA
Annual Support and Maintenance delivers a full year of toll-free (from within the US) 9x5 phone-based
technical support with the ability to submit a webticket 24x7, online and phone-based interaction with technical
support agents, and free upgrades and updates of your Retrospect software products released during the term of
the contract.
Yes
Yes
Product
VMware Host Agent
VMware Host Agent allows Retrospect server-level products to support file level off-host backups of VMs in ESX 4
and ESXi 5 environments
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Copyright ® 2012 Retrospect, Inc.
Additional Resources
www.retrospect.com/support for free on-line resources
Video Training, Knowledgebase, Forums
Sales Hotline: 888-376-1078
Questions, quotes
[email protected]
Conference call requests, questions, quotes
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Copyright ® 2012 Retrospect, Inc.
Retrospect Cloud Storage
• Easily move Retrospect backup sets or archived
data to cloud storage
• Cost Effective Certified 3rd Party Data Transfer
• WebDrive for Windows
• Transmit for Mac
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Copyright ® 2012 Retrospect, Inc.
Retrospect Solves Customer Challenges
Retrospect saves money and resources
- Fits into limited SMB and SOHO budgets
- Provides broad protection without complexity or high
demand on IT resources
• Protects against the high cost of data loss
- Loss of business data = loss of business
- Data recovery services are extremely expensive and
don't always deliver
• Scalable to handle rapid data growth and increasing
demand
- Smart Incremental backups and Smart Restores copy only unique files
- Protects open-file data sets that span multiple volumes
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Copyright ® 2012 Retrospect, Inc.
Retrospect
V. 9 for Windows
V. 11 for Mac
Begin
SUPPORTING SLIDES
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Copyright ® 2012 Retrospect, Inc.
What to look for?
Opportunities (pain points to watch for)
• Frustration with current office back up? (Price point and/or
technical issues)
• Looking for full system restores of desktops and laptops?
• Business compliance requirements (encryption, archiving)
• Cross-platform clients needing to be protected
• Asking about cloud backup and archive
• Exchange and/SQL database protection
• Virtual Machines needing backup
• Switching from tape to disk backup
• Any purchases of Servers, competitive support renewals,
new laptops, purchasing new storage
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Copyright ® 2012 Retrospect, Inc.
Why Recommend & Sell Retrospect?
Retrospect is tailor-made for Resellers whose focus is on the small to
medium size business (SMBs) that need a rock solid critical data
protection solution with lots of built-in value.
- Makes you money
• More cost effective pricing compared to other backup solutions – keep higher margins
• Build or add to your IT consulting services with a reliable data protection product
• Complimentary and/or alternative data protection solution for your product portfolio
• Partner program offers additional rebates and margin enhancements
- Saves you time and resources
• Focused backup of critical data for flawless restores
• Easy to configure with flexibility to remotely manage capabilities
• Tech Support team that wants to support you and your customers
- Enhances your reputation and trust with your customers
• Reduces risk by verified backed-up critical data
• Highest levels of encryption so your data is safe from hackers/theft
• Partnership with a company that values your success
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Copyright ® 2012 Retrospect, Inc.
Bottom Line: Why Choose Retrospect?
Saves money
• Easy on SMB budgets
• Protects against the financial impact of data loss on business
• Scalable to handle rapid data growth, rising access demands
• Doesn't require dedicated IT staff
• Doesn't require a Windows Server
Protects businesses
• Safeguards business from fire, theft, flood, failure
• Delivers true cross-platform protection
• Minimizes business downtime in the event of a system
failure or data loss
• File-based backups with point-in-time snapshots offer
different restore scenarios depending on your needs
Gives peace of mind
• Automated backups
• Compliant
• Dedicated customer support team
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Copyright ® 2012 Retrospect, Inc.
Why Choose or Change to Retrospect?
Retrospect has been evolving over the last 25 years with a laser focus on
protecting critical data for small to medium size business, branch offices,
departments in enterprise companies, and professionals.
- Automated and prioritized desktop and laptop protection that
just happens
- 80% of critical data resides on laptops and desktops – not
servers.
- Flexible data destinations for local (faster data restore) and
offsite for (data archive for theft/disaster protection)
- Great value with cost effective options that include everything
necessary to protect your computing environment
- An example: Protect 5 servers and 100 laptops with 1 Retrospect
product for less then $1500
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Copyright ® 2012 Retrospect, Inc.
Why Recommend & Sell Retrospect?
• Retrospect is an excellent data protection solution for the millions of small to
medium size businesses that are in the market for their first backup solution or
looking for an alternative solution.
- Easy to quote –
• Product pricing is by sku so no complicated percentages to manage when selling clients or support
agreements (one price, one product)
• Product names easy to understand and explain
• Easy to match competitor products
- Keep higher margins
• Against our competitors we have more value with better pricing
that keep margins high – Especially when pitched as an alternative product
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Copyright ® 2012 Retrospect, Inc.
Retrospect for iOS
• Monitors multiple Retrospect servers
- Supports both Windows and Mac editions
• Connects via TCP/IP over a Wi-Fi or 3G/4G network
• Controls backup and restore operations
- Run any script or pause any activity by tapping it
• View information about all aspects of Retrospect
- Provides at-a-glance status for all monitored Retrospect
servers, using status icons and progress bars for currently
running activities
- View details for Reports, Activities, Past Backups, Scripts,
Sources, Media Sets, Devices, and the Operations Log
• Free for iPhone and iPad
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Copyright ® 2012 Retrospect, Inc.