A Regional Governance Story John Littleton - Newcastle Conn Crawford – Sunderland Mike Martin - cSBI.
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A Regional Governance Story John Littleton - Newcastle Conn Crawford – Sunderland Mike Martin - cSBI Background and Aspirations Includes all the Local Authorities from the Tees to the Tweed. • Transport operators. • Through our pilots, we work with: – Education, – Health – Leisure – Other regional brands e.g. the football clubs – The commercial sector, transport and industry. Planning a common cause development of shared and trusted Infrastructure services Delivering efficient and joined up service opportunities in the region. The Challenges we face as a Region • Many different sorts of Authorities • Many different Agencies • Many other Organisations Why do things together? • Because we are different: – We must combine our strengths and specialisms to build responsive, citizen centred services. • Because we are similar: – We must tap into the economy and efficiency of shared resources. But we can not achieve this unless we operate at a Regional scale. So why is working in partnership so hard? • It’s not just about finding new ways of working together, it requires trust and means of – Sharing information – Making new working practices – Finding sustainable ways of commissioning and governing • Issues of joining up and integration must be addressed constantly in response to – New practices and legislation – Government priorities and resource allocation – New demands and expectations of users We must create an infrastructure and environment for the region to deliver better co-ordinated products and services. About Smart Cards :The benefit for users: We must deliver regional / sub regional benefits of sharing resources and responsibilities without losing our local identities • Different users have different needs: – – – – – – Pupils and students Employees Visitors and tourists Parents and families Senior Citizens Visitors and tourists Each represent a cluster of services and facilities which need to be co-ordinated in the interests of the user. Smart Cards allow users, providers and intermediaries to manage their relationships. The NERSC Approach: (The Challenge for Local Authorities) • We must work together at the subregional and regional levels to achieve economies of scale: – We can not afford to build and deliver solutions on our own. • We need to ensure that access, delivery and participation is local: – Typically on the scale of the local community or interest group. The ability to co-ordinate our resources and relationships at these different scales demands a federation approach. What do we mean by federation? • A set of facilities and services at the regional level to manage: – Identity: controlling how, and by whom, I am known. – Recourse and settlement: knowing where to turn in difficulty. – Publication: knowing where to find what is to be found. • These must be universal and work for me wherever I am What do we mean by federation? • Federation requires certain trusted third party services that support this process of joining up across boundaries. • The smart card is the tool and token for moving about the region and accessing its facilities.