© 2010 Babson College

What should you do?

1. Please make sure to sit at a seat with an ethernet cable.

2. Plug the other end of your network cable into your laptop ethernet jack.

Please take the cable with you. We recommend using a wired connection!

Goals of this Session

• • • • • • Understand where/how to get help Connect to the Babson Network Connect to Babson printer Configure email Understand Babson software resources Technology Test © 2010 Babson College

© 2010 Babson College

About ITSC

Contact Information Email: [email protected]

Phone: 781-239-4357 (HELP) Location: Horn Computer Center Room 220 www.babson.edu/it Telephone/Email/Walk-In Support Basic Technical Support: 7 Days a Week 24 Hours a Day Advanced Technical Support: Monday-Thursday 7:30 AM - 7:00 PM Friday 7:30 AM - 5:00 PM Saturday 7:30 AM - 4:00 PM Walk-In Support Monday-Thursday 7:30 AM - 9:30 PM Friday 7:30 AM - 6:00 PM Saturday Sunday 7:30 AM - 4:00 PM Noon - 8:00 PM

Babson Resources

Babson Websites

It.babson.edu - Landing site for everything IT related @ Babson

• Email setup • Printing • Wireless instructions • Purchasing software and hardware • Right Answers (answers.babson.edu)

Portal (the one stop shop)

• Tech Help link • Personal network space • Quick links to Blackboard, Library, Registrar • Update your profile information © 2010 Babson College

Babson Resources

Babson Websites (cont.)

Elearning.babson.edu

Online tutorials/videos for learning Microsoft products

Answers.babson.edu

• Online technical knowledgebase • Available 24/7 © 2010 Babson College

Babson Resources

Applications

Downloads from the Portal

• Office 2007 • Palisades Decision Tools Suite • Minitab 16 • ESET Antivirus

E-Academy (for hard copies on cd)

babson.e-academy.com

• Office 2007 • Office 2008 for MAC • SPSS 18 © 2010 Babson College

Connecting to Open Wireless

1.

Double-click the Wireless Network Connection icon in your system tray.

2.

Select ‘OpenWireless’ and click ‘Connect’: 3.

The Wireless Connection Window should then indicate that you are connected: © 2010 Babson College

Babson Resources

Printing – www.babson.edu/it/printers

•

Exec Ed. dedicated printer

•

Pharos Printing System (It’s Green!)

• Release stations (Olin 008 and 204) • Security and privacy • • 12 hour retention Accept all conditions if you are using a firewall © 2010 Babson College

Email Options/Configuration

Webmail – mail.babson.edu (no config. needed) Portal – portal.babson.edu (no config. needed)

• •

Microsoft Outlook –

If you don’t have Outlook installed, please wait to install If you DO already have Outlook installed, visit:

http://www3.babson.edu/Offices/ITSD/configure/Accessing-Your E-Mail.cfm

Email Forwarding – Use link above © 2010 Babson College

Technology Test

Goals of the Technology Test:

To ensure that your laptop has the software it needs and is configured in a way that will allow you to use the tools that will be used in your classes.

© 2010 Babson College

Technology Test

FastTrack Link Testing – www.babson.edu/fasttracklinktesting 1. CITG System Checks 2. Elluminate Test

© 2010 Babson College

Optional Hands-On Configuration Session

• •

Wednesday-Friday, Noon to 1pm - Lunch Help Desk in Knight Auditorium Wednesday Night 5:45 to 6:45pm in Olin 120

• • • • • ITSC staff will be available to help with: Configuring Outlook Installing Microsoft Office 2007 Configuring Postini (spam filtering) Connecting to printers Configuring mobile devices to receive Babson email

Thanks for Attending!

© 2010 Babson College