Transcript astTrack Getting - Started with Babson Technology Services
Laptop Maintenance Presentation
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Plug your laptop into the nearest power source.
Please keep your laptop turned off until the technology session at 10am.
Goals of this Session
• • • • • • Understand where/how to get help Connect to the Babson Network Connect to Babson printer Configure email Understand Babson software resources Technology Test
The IT Service Center
Location: Horn Computer Center (Second Floor) Contact Information
• Email: [email protected]
• Phone: 781.239.4357 (Help) • Babson Portal ‘Get Tech Help’
Hours of operation
• Monday – Thursday: 7:30am - 9:30pm • Friday: 7:30am - 6pm • Saturday: Noon - 4pm • Sunday: Noon - 8pm
Basic Support
• 781-239-4357 (HELP) • Available 24/7
Babson Resources
Babson Websites
it.babson.edu
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- Landing site for everything IT related @ Babson
Email setup • Printing • Wireless instructions • Purchasing software and hardware • Right Answers (answers.babson.edu)
Portal (the one stop shop)
• Tech Help link • Personal network space • Quick links to Blackboard, Library, Registrar • Update your profile information
Babson Resources
Babson Websites (cont.)
eLearning.babson.edu
Online tutorials/videos for learning Microsoft products
Answers.babson.edu
• Online technical knowledgebase • Available 24/7
Software (PC/Bootcamp/Parallels/VMFusion) Note: Babson does not provide VM software or operating systems. Office 2008 for Mac can be purchased from: http://babson.e-academy.com
If you are running VMWare Fusion, Parallels or Bootcamp with Windows… Portal – My Downloads (portal.babson.edu)
• Common Classroom applications • Microsoft Office Suite • Eset Nod32 Antivirus
K:\Apps
• Specific classroom applications that Faculty may ask you to install for use in class
Virtual Lab
o http://virtuallab.babson.edu o Adobe CS Suite, Macromedia Dreamweaver, etc.
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Connecting to OpenWireless - Mac
Click the Airport icon and select ‘OpenWireless’.
Printing
Configuring Network Printers
o To connect to a public network printer, simply point Safari (or whichever browser you use) to www.babson.edu/it/printers will be installed automatically (make sure to select the Mac option and follow the directions). , and select “Configure Public Printers”, then click on ‘Graduate Students – Non Domain’. Select the printers you want and they Pharos Printing System (install from link above) o Monitors Usage o Reduces waste o 12 hour retention
Email Options/Configuration
Webmail – mail.babson.edu (no config. needed) Portal – portal.babson.edu (no config. needed)
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Microsoft Entourage 2008 –
http://www3.babson.edu/Offices/ITSD/configure/Accessing Your-E-Mail.cfm
Email Forwarding – Use link above
Software
FastTrack Link Testing – www.babson.edu/fasttracklinktesting Elluminate Test - Click on ‘Babson Elluminate Sessions’
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Optional Hands-On Configuration Session
Wednesday and Thursday: Noon to 1pm - Lunch Help Desk in Knight Wednesday Night 5:45 to 6:45pm in Olin 120
• • • • • ITSC staff will be available to help with: Configuring Outlook Installing Microsoft Office 2008 for Mac Configuring Postini (spam filtering) Connecting to printers Configuring mobile devices to receive Babson email