Transcript Product Exercise Install the Yammer Mobile App Windows Phone 8 Android iOS Get started with Yammer • Set up your profile and notifications • Join 3 groups.

Product Exercise
Install the Yammer Mobile App
Windows Phone 8
Android
iOS
Get started with Yammer
•
Set up your profile and notifications
•
Join 3 groups of interest to you
•
Post your first update
•
“Like” a post you find interesting or valuable
•
Download the mobile app.
Tip!
Visit Success.Yammer.com
for resources to use!
1
Home Feed
Be sure to select the right
group when posting.
Choose from Top, All, &
Following.
2
Inbox
Create a message
See read & unread
messages
3
Groups - Join this group!
Join / leave
here.
Post to just this group
here.
4
Your Profile Page
See your conversations &
content.
Bio & profile.
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Activity Time
Go to the Getting Started with Yammer group in the
SPC 2014 Yammer Network.
IT’S YAMMER TIME
Notes
Collaborate on agendas, take meeting notes, work together at the same time
+Follow a Note to receive
notifications of recent
changes.
Edit a Note to add your
comments, ideas and
questions.
If you are a Group Admin,
you can mark a note as
official to lock changes.
Add related content for
quick access between other
Files, Notes or Links.
17
Use Notes to collaborate on content
Use Rich Text formatting.
Up to 12 people can edit a
Note simultaneously and in
real-time.
Invite more people to
collaborate.
See others’ edits highlighted
in different colors.
Notes are auto saved;
Followers will receive a
notification when a Note is
published.
Source: http://www.bluegurus.com/wp-content/uploads/2010/12/messy-desk-big-pile.jpg
Activity Time
Go to the Getting Started with Yammer group in the
SPC 2014 Yammer Network.
IT’S YAMMER TIME
Businesses today are required to move fast to keep up with the ever changing needs of consumers. This
can be a challenge if there’s lack of visibility into what’s happening across and outside of the organization.
Use Announcements for
company-wide messaging
Follow up on big news by
sharing a Note with
additional details
Join Groups to follow the
conversations and work
taking place across teams
Share key updates with All
Company to keep your
employees “in the know”
Spend 20 mins/week
scanning your Feed to stay
abreast of activity
The majority of employees are disengaged and feel as though their input doesn’t matter. It’s essential
to enable your employees to have a voice and show that you are listening.
Ask an open-ended question
Take note of Likes and
Replies to your posts
Host a YamJam
Encourage
employees to Reply
to your posts with
questions and
feedback
Leaders and teams today are dispersed across geographies and departmental silos. It’s important to
stay on top of what your fellow executives are doing and make sure leadership is in alignment.
Create a Leadership
Group
Encourage other leaders to Post updates on strategies and goals
Share regular reports
and engage in
discussion around
these documents
Feedback is powerful. Employees are encouraged by the feedback and reinforcement they receive
from others, especially managers and executives.
Post a Praise for a job
well done
Like a post you find
interesting or valuable
Use Case Round Robin
We are going to break up into 4 groups to focus on HR,
IT, Marketing, and Executive Communications.
Find the Use Case Note in the SPC 14 Yammer network.
IT’S YAMMER TIME
A community is…
A community is NOT…
An engine that mobilizes and
empowers, gives people what
they need, speeds up your
business and helps you make
better decisions
A marketing, broadcast or one-way
communications channel
“Striking the sweet spot between the interests and needs of the community and the interests and needs of the
organization is critical to the long term success of business communities.”
- Rachel Happe, The Community Roundtable
Tips for engaging with colleagues
•
No need to be too formal! This is the opportunity for you to quickly engage with your
teams and get a snapshot of what is happening on the front-line
•
Keep most posts shorter than traditional communications - the idea is to engage and start
discussions
•
Ask questions!
•
Don't be afraid to show your personality.
What is a Yammer Event?
Get your team involved
#Follow-up-Friday
Team YamJam
No Email Day
#YamWin
Yammer
Lunch & Learn
Host a YamJam
Pre-event
During event
Schedule a 1-2 hour block (think global)
Set expectations about leader responses
(they can’t respond to everyone)
Leaders + a few experienced moderators
Use a group that you’ll reuse (org-focus,
not event-focus)
Create an event in your team group,
pre-announce topics
Prepare “seed” questions and/or polls
Prepare an FAQ for fast answers to
expected questions
Be prepared for disruptions,
guide them back on topic (#offtopic…)
Leaders:
Intro your topic, using the agreed #tag
Be informal, be human
Be inviting – ask questions
Moderators #tag conversations with
relevant topics for easy review
Post polls for feedback
And remember…
Lead by example and pull employees into your network with
engaging communications
Engage with your members – the simplest interactions can
make a big difference
It’s a journey to value – help everyone understand what that
value is, why they should embark on the journey and how they
will get there
So, what’s next?
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Session
A responsive organization stays ahead of the competition
Trek Bikes: pedaling past complex collaboration problems in the enterprise
Microsoft's vision and roadmap for Enterprise Social
Microsoft: Our Enterprise Social Journey
Nationwide: Building a World-Renowned Intranet with SP 2013 & Yammer
Real-world, best practices for making enterprise social successful
Make your SharePoint portal social in 1-2-3!
Overview of Yammer app development
Yammer External Networks: Engaging Customers and Partners
Cargill: Real-world challenges and value in introducing enterprise social
Integrating Yammer and SharePoint using .NET
Work like a network: The power of Enterprise Social
Best practices for breaking down organizational barriers using Yammer
Overview of configuring Yammer SSO & Directory Sync
Successful team collaboration with Yammer & SharePoint
Driving enterprise social from the bottom up
Developing socially connected apps with Yammer, SharePoint and OpenGraph
Giving voice to frontline workers via enterprise social
Yammer mining - dig in and "listen" to what your big *social* data is saying
How to become a Yammer Power User in 75 minutes
Knowledge Management with SharePoint and Yammer
Measuring Business Value with Yammer
Session
SPC104
Room
Delphino 4001
Time
MON 2:00
SPC386
SPC282
Delphino 4005
Delphino 4005
MON 2:00
MON 3:45
SPC280
SPC311
SPC239
SCP378
SPC332
SPC248
SPC295
SPC380
SPC112
SPC264
SPC368
SPC247
SPC266
SPC371
SPC263
SPC3991
SPC275
SPC246
SPC392
Lido 3001
Murano 3204
Delphino 4005
Palazzo M, N
Palazzo O, P
Murano 3204
Delphino 4001
Palazzo O, P
Marcello 4401
Delphino 4005
Titian 2201
Delphino 4005
Delphino 4005
Palazzo O, P
Delphino 4005
Murano 3204
Delphino 4005
Delphino 4005
Delphino 4005
MON 3:45
TUE 9:00
TUE 9:00
TUE 9:00
TUE 9:00
TUE 10:45
TUE 10:45
TUE 1:45
TUE 3:15
TUE 3:15
TUE 3:15
TUE 5:00
WED 9:00
WED 9:00
WED 10:45
WED 1:45
WED 5:00
THU 9:00
THU 10:30
See you at the 2 Social booth & 3 Social tables at Asks the Experts WED @6:15!
#WorkLikeANetwork
Sites, Blogs & Twitter
 Enterprise Social Customer Success - Yammer Success Center EnterpriseSocial.com The Responsive Org
 Admin & IT - Developers - Yammer App Directory - Office Store - Yammer Ignite
 Blogs Yammer Office 365 Twitter @Yammer @Office365
Research/Whitepaper
 Gartner: Magic Quadrant for Social Software in the Workplace Evolution of the networked enterprise: McKinsey Global Survey
results Yammer’s 2013 Business Value Survey Results The Rise Of Enterprise Social Networks
Press
 How Red Robin Transformed Its Business With Yammer How Teach for America gets the most out of Yammer on a shoestring
budget HK firm creates idea melting pot for 4,000 employees LexisNexis found that employees who use Yammer are way
happier Switching to Yammer let this company slash helpdesk calls and save $1.5 million a year How Microsoft got its own
employees to use Yammer
Videos
 Move Faster Together
 Transform the Way You Work with Yammer
#WorkLikeANetwork
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