Reliability Definition: The stability or consistency of a test. Assumption: True score = obtained score +/- error. ~ Domain Sampling Model ~ Item Domain Test.
Download ReportTranscript Reliability Definition: The stability or consistency of a test. Assumption: True score = obtained score +/- error. ~ Domain Sampling Model ~ Item Domain Test.
Reliability Definition: The stability or consistency of a test. Assumption: True score = obtained score +/- error. ~ Domain Sampling Model ~ Item Domain Test Test-retest method [error is due to changes occurring due to the passage of time] Test 1 ------------- r Test 1 ------------- Issues: • Length of time between test administrations if crucial (generally, the longer the interval, the lower the reliability) • Memory • Stability of the construct being assessed • Speed tests, sensory discrimination, psychomotor tests (possible fatigue factor) Parallel/Alternate Forms [error due to test content and perhaps passage of time] Test 1 ------------- r Test 2 ------------- Issues: • Need same number & type of items on each test • Item difficulty must be the same on each test • Variability of scores must be the same on each test Two types: 1) Immediate (back-to-back administrations) 2) Delayed (a time interval between administrations) KR-20 and Coefficient Alpha [error due to item similarity] • KR-20 is used with scales that have right & wrong responses (e.g., achievement tests) • Alpha is used for scales that have a range of response options where there are no right or wrong responses (e.g., 7-point Likert-type scales KR-20 Rtt = k k–1 % of those getting the item correct Σ pi (1 – pi) σy 2 # of items variance of test scores variance of scores on each item Alpha ά = k 1 – Σ σ i2 k–1 # of items σ y2 variance of test scores Factors Affecting Reliability 1) Variability of scores (generally, the more variability, the higher the reliability) 2) Number of items (the more questions, the higher the reliability) 3) Item difficulty (moderately difficult items lead to higher reliability, e.g., p-value of .40 to .60) 4) Homogeneity/similarity of item content (e.g., item x total score correlation; the more homogeneity, the higher the reliability) 5) Scale format/number of response options (the more options, the higher the reliability) Types ofof Validity Types Validity Content Validity [the extent to which test items represent the domain] a) Subject Matter Expert Opinions (e.g., CVR statistic) b) Internal consistency reliability c) Correlation with other similar tests Types of Validity (cont.) Criterion-related Validity Concurrent Correlation between test scores and performance scores collected at the same time (e.g., correlating test scores with existing performance scores of employees) • Motivation level • Guessing, Faking • Job experience factor • Range restriction issue on performance scores Predictive Correlation between test scores and performance scores after some time interval has passed (e.g., correlating test scores of applicants and subsequent performance scores collected 6 months to a year later) • Range restriction issue on performance scores • Time, cost, & pragmatic concerns Types of Selection Tests • Application Blanks (Weighted Application Blanks, Biographical Information Blanks) • Honesty (Integrity) Tests, Drug Tests • Interviews (e.g., Situational) • Aptitude Tests (e.g., Mechanical, Clerical) • Work Samples • Assessment Centers (Situational Exercises) Application Blanks • Content of items (use of job analysis) • Number of application blanks (one for each position or job category) • Legal issues • Image of organization (e.g., format, recruitment issue, perceived fairness of questions) • Accuracy of data Education (e.g., 21%), salary (22%), job title (24%), years worked (29%) College students willing to include one lie on AB (95%); 45% had done so Frequency of Common Inappropriate Application Blank Questions Worded Appropriately Not Asked Item Not Appropriate Past salary 98.9% 0% 1.1% Minimum acceptable salary 72.7% 0% 27.2% Reference source 59.1% 0% 40.9% Age 54.5% 37.5% 8.0% relatives 50.0% 10.2% 39.8% Conviction records 43.2% 28.4% 28.4% Health 40.9% 2.3% 56.8% Military service 30.7% 30.7% 38.6% Marital status 27.3% 0% 72.7% 25.0% 43.2% 31.8% residence 23.9% 0% 76.1% Physical description, photo 19.3% 0% 80.7% Rent or own car or home 18.2% 0% 81.8% Handicap 17.0% 6.8% 76.2% Organizational membership 15.9% 21.6% 12.5% Work schedule 13.6% 63.6% 22.7% Information about Who to notify in case of emergency Length of time in ~ Honesty Testing ~ Types of Questions: 1) Frequency and extent of theft (e.g., What percentage of people take more than $1.00 per week from their employer?) 2) Punitiveness toward theft (e.g., should a person be fired if caught stealing $5.00?) 3) Thoughts about theft (e.g., Have you ever thought about taking company merchandise without actually taking any?) 4) Perceived ease of theft (e.g., How easy would it be for a dishonest person to steal from an employer?) 5) Likelihood of detection (e.g., What percent of employee thieves are ever caught? Validity Issues: a) Correlations with polygraph results b) Future behavior (e.g., # days with cash shortage, discharges) c) Admissions of past theft d) Shrinkage reduction e) Contrasted groups (e.g., scores by criminals vs. general population scores) Drug Testing • What does a positive drug test score indicate? Some Issues: • Those being tested Applicants, employees or both • Testing procedure Random or for cause • Type of company Public or private • Type of test Sensitivity, Cross-reactivity (TLC, EIA/RIA, GCMS) • Type of job Safety concerns or not ~ Reference Checks ~ (Exceptionally common technique; e.g., 95% usage by organizations) In-Person (e.g., interview) • Costly, time consuming • Used in jobs that involve the concern for risks (e.g., security, $) • Can elicit different types of information (differences between in-person and written reference information) Mail (or e-mail) • Low return rate (e.g., 56 – 64%) • Standardized questions, format • Written record of responses • Ensure confidentiality of responses (signed statement by applicant) ~ Telephone Checks ~ (More frequently used than written references) • Allows follow-up or clarification of answers given • Less resistance to giving certain types of information can be collected • Quick process • Important data can be gleaned from various verbal cues (e.g., pauses, hesitations, voice inflections, voice level, intonations) • Relatively high return rate • Better responsiveness, more interactive nature of the method • More confidence in the identity of responder Sample Biographical Information Blank Items • During high school, how many times did you make the honor roll? • How much freedom or independence did your parents allow you in grade school? • How important did your favorite high school teachers stress discipline in the classroom? • How many times did you change schools before you were sixteen years old? • Compared to other people in high school, how many friends did you have? • How old were you when you spent your first week (or more) away from your parents? • How bothered are you if you a job is left undone? • How often do you read craft and mechanics magazines? • How quickly do you normally work? • How well do you feel you can understand the feelings of others? • How well do you tolerate performing routine tasks? ~ Employment Interview ~ • Frequently used to make selection decisions (over 90%) • Social exchange (interpersonal) process • Search for information COMMON PROBLEMS WITH THE “TRADITIONAL” INTERVIEW •Variety of Interviewer Biases * 1st Impressions * Expectancy Effect * Contrast Effect * Stereotype Matching •Different Questions Asked to Applicants (Lack of standardization) •Disagreement on the Desirability of Interview Responses •Little Formal Interviewer Training •Subjective (or no) Scoring System •Interview Conducted and Scored by One Person •Poor Reliability, Validity, and Job Relevancy (Open to Legal Challenge) Overview of Situational Interview Process 1) Perform a Job Analysis Using the Critical Incident Technique 2) Place Critical Incidents into Relevant Job Dimensions (e.g., Safety, Responsibility, Interpersonal Skills) 3) Reword Critical Incidents Into Question Format Incident: The employee was married for a year and a half and used any excuse to stay home. One day the employee’s children got colds and no one was around to care for them. So, the employee didn’t show up for work and didn’t phone in. Question: Your two teenage children are home in bed sick with colds. No friends or relatives are available to watch them. Your shift starts in two hours. What would you do in this situation? 4) Decide on the desirability of responses [Think of how good, average, and mediocre workers would have answered such a question] _____ 1 Stay home _____ _____ _____ 3 Phone in & explain the problem _____ 5 Go in, they just have colds 5) Conduct interviews in groups of two or more. Each interviewer scores applicant independently. A single score is given after group discussion Differential Aptitude Test (DAT) Verbal Reasoning ..… is to water as eat is to ….. ..... is to night as breakfast is to ….. A. B. C. D. E. A. B. C. D. E. continue ----- drive foot ----- enemy drink ----- food girl ----- industry drink ----- enemy ….. is to one as second is to ….. A. B. C. D. E. two ----- middle first ----- fire queen ----- hill first ----- two rain ----- fire supper ----- corner gentle ----- morning door ----- corner flow ----- enjoy supper ----- morning Differential Aptitude Test (DAT) Numerical Ability Add 30 20 A. 8 B. 15 C. 16 D. 26 N. none of these Add 13 12 A. 14 B. 16 C. 25 D. 59 N. none of these Differential Aptitude Test (DAT) Abstract Reasoning PROBLEM FIGURES ANSWER FIGURES A B C D E Differential Aptitude Test (DAT) Abstract Reasoning (cont.) PROBLEM FIGURES ANSWER FIGURES A B C D E Differential Aptitude Test (DAT) Mechanical Reasoning A B Which weighs more? (If equal, mark C.) Differential Aptitude Test (DAT) Space Relations A B C D Differential Aptitude Test (DAT) Spelling A) man B) Gurl C) Catt D) dog Language Usage 1) I just / left / my friends / house. A B C D 2) Ain’t we / going to / the office / next week? A B C D 3) I went / to a ball / game with / Jane. A B C D Differential Aptitude Test (DAT) Clerical Speed and Accuracy V. AB AC AD AE AF W. aA aB BA Ba Bb X. A7 7A B7 7B AB Y. Aa Ba bA BA bB Z. 3A 3B 33 B3 BB ~ Work Sample Tests ~ (performing a piece, or sample task, of the job) ~ Assessment Center Process ~ Candidates Participate in Situational Exercises Sample Group Exercises Leaderless Group Discussion Business Game Sample Individual Exercises Interview Simulation Scheduling Exercise In-Basket Observed, discussed, and scored on various dimensions (e.g., communication, decision making, planning/organizational skills) by trained raters • Overall scores computed and ranked for personnel decisions • Indiviudaul dimension scores used for developmental purposes Types of Selection Tests (cont). Ability Tests Sensory (e.g., hearing, vision) Motor (e.g., dexterity, strength, agility) ADA concerns • Reasonable accommodation • Essential job duties Cognitive (e.g., Intelligence) Wonderlic Personnel Test ~ “Big 5” Personality Factors ~ • Extraversion --- Outgoing, sociable • Neuroticism (Emotional Stability): Depressed, anxious, worrisome, etc. • Agreeableness: Flexible, forgiving • Conscientiousness: Careful, thorough, persevering • Openness to Experience: Curious, imaginative Overall, conscientiousness and extraversion are best predictors of managerial performance across jobs Personality measures add to prediction above and beyond other commonly used measure such as cognitive ability Self-Report Inventories ~ Myers-Briggs Type Indicator ~ Introversion Extraversion (Internally motivated; enjoys spending time prefers one-to-one communication) (Action-oriented; motivated enjoys alone; by outside world and social interactions) Sensing Intuitive (Desires concrete information; practical; in orientation) (Imaginative, creative factual and detailed improvises comfortable with ambiguity; focuses on contexts and connections) Thinking (Searches for facts and logic in a decision situation Focus on tasks and work to be accomplished Easily able to provide an objective and critical analysis) Judging Feeling (Sensitive to other’s needs, Seeks consensus, does not like conflict) Perceiving Plans before acting, breaks tasks down Is comfortable to acts without planning, into subsets, uses deadlines to accomplish tasks Enjoys working on multiple tasks at the same time, enjoys flexibility in work. Sample Myers-Briggs Items • • • • When you go somewhere for a day, would you rather: a) plan what you will do and when, or b) just go In a large group, do you more often: a) introduce yourself, or b) get introduced Is it harder for you to adapt to: a) routine, or b) constant change Do you think it is a worse fault to be a) unsympathetic b) unreasonable Literal ______________________ Figurative Forgive _____________________ Tolerate Impulse _____________________ Decision Thinking --- Feeling Very Clear Clear 30 25 Moderate Slight 20 15 10 5 T Slight Moderate 5 10 Clear 15 20 Very Clear 25 30 F Holly (7) Steve (10) Paul (2) Bill (5) Sally (2) Frank (1) Betty (19) Thinking • Looks at the logical consequences of actions; • Examines pros and cons of approaches objectively; • Energized by critique and analysis; • Focuses on tasks • Desires to find a standard to apply in all situations; reasonable and fair Feeling • Focuses on how others may be affected by decisions by mentally placing themselves into situations; • Guided by personal values; • Energized by appreciating and supporting others; • Focuses on interactions • Strives for harmony and positive interactions Types of Selection Tests (cont). • Personality Inventories Self-reports -(e.g., Minnesota Multiphasic Personality Inventory (MMPI), California Psychological Inventory (CPI), Myers-Briggs Type Indicator (MBTI), Personality Inventory (HPI), NEO PI-R NEO (assesses the 5-Factor Model consisting of: Neuroticism, Extraversion Openness, Agreeableness Conscientiousness) Projective Techniques -(e.g., Thematic Apperception Test (TAT), Rorschach Inkblot Test (RIT) Rorschach Inkblot Test Ten cards which bilateral and symmetrical inkblots Scoring --Location: the part of the blot used (e.g., use of the whole blot, common or unusual detail) Determinants: form, color, shading, and movement) Content (human figures, animal figures, anatomical diagrams, inanimate objects Thematic Apperception Test TAT --- 31 pictures that depict a variety of social and interpersonal situations. Participants are requested to write or tell a story about each picture to the examiner (e.g., what happened, what Ten pictures are gender-specific; the others can be used with either sex. Use: To uncover internal conflicts, dominant drives, interests, and motives. Specific motives include the need for achievement, need for power, the need for intimacy, and problem-solving abilities.