Transcript ADC WORKSHOP- NOVEMBER 30, 2011 WHAT IS SKYPE?  Voice over Internet Protocol (VoIP) or just plain web video call conferencing  Allows.

ADC WORKSHOP- NOVEMBER 30, 2011
WHAT IS SKYPE?
 Voice over Internet Protocol (VoIP) or just plain web video call
conferencing
 Allows you to conduct a phone call or videoconference with anyone in
the world for FREE
 All that is required is a computer with a microphone, web camera and
an internet connection
ADC WORKSHOP- NOVEMBER 30, 2011
WHO USES SKYPE?
 30 million users are logged into Skype at peak times
 An average of 145 million Skype users were connected each month in
the 4th quarter of 2010
 Skype can be used for free voice calls, but 42% of Skype users use Skype
for videoconferencing
 There are other players in the market with similar features as Skype, but
Skype is the leader at this time
ADC WORKSHOP- NOVEMBER 30, 2011
WHY USE SKYPE?
 Skype can be used for phone calls or free video conferencing with
anyone who has a computer - anywhere in the world
 Provides an opportunity for “face-to-face” meetings when visiting with a
constituent in person is not feasible
 Allows you to gain the benefits of seeing a constituent’s reaction
through body language and facial expressions that is sometimes missed
when conversing over phone or via email
ADC WORKSHOP- NOVEMBER 30, 2011
HOW DO I GET STARTED WITH SKYPE?
 The Skype application may be downloaded for FREE at www.skype.com
 Once downloaded, start Skype and add your prospects and constituents
as contacts
 Contacts can be searched by name and location
 Contacts can provide you with their “Skype Name”
 Select “Make a Video call” and you are on your way!
ADC WORKSHOP- NOVEMBER 30, 2011
HINTS, TIPS, AND OTHER NOTES
 Be sure to have the latest version of the software downloaded (you will
be notified by Skype any time there is a new version to download)
 Note that there is a slight delay in the communication - you want to be
sure to allow the other party to finish what they are saying before you
respond or you will not be heard
 Consider the constituent’s or prospect’s comfort level with technology
when recommending a Skype conference call
ADC WORKSHOP- NOVEMBER 30, 2011