Summit Performance Group 12396 World Trade Drive, Suite 315 San Diego, CA 92128 Tel.
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Summit Performance Group 12396 World Trade Drive, Suite 315 San Diego, CA 92128 Tel. 858-385-2785 Fax. 858-385-2790 [email protected] Business Environment CURRENT BUSINESS CHALLENGES • SALES (Increase and Retain Sales) • SERVICES (Internal and External Customer Service) • STAFF (Enhancing Communication and Employee Morale) Summit Performance Group SummitSITE SPGEventFormer SummitEVENT SummitINCENT SummitDMC SummitSPORT Extensive Capabilities SummitSITE Site Selection and Contract Negotiations SummitEVENT Conference Management Multimedia Development and Production Custom Theme, Staging and Graphic Design Trade Show Management SummitDMC Logistics Planning SPGEventFormer Registration Technology SummitINCENT Individual and Group Incentive Travel SummitSPORT Corporate Sports Hospitality and Sponsorships “Securing Solutions” SITE SELECTION Room rates, concessions, legal language (cancellation, attrition, force majeure), etc. EVENT MANAGEMENT Time management, project and personnel sourcing, F&B, meeting, production/AV, transportation, offsite events, etc. SPG VALUE = ROI PERFORMANCE TECHNOLOGY Reduced manpower, instant electronic communication, financial management, unique technical solutions and support, etc. SummitSITE • • • • • • • • Hotel Contracting Complete Rate and Availability Analysis Geographic and Season Analysis Contract Negotiation Services Hotel Reviews/Reports Industry Relations Site Inspections No-cost Service SummitEVENT • • • • • • • • • • • • • • • Accommodations Management Planning Trips and Site Inspections Airline Ticketing and Manifest Monitoring Complete Event Registration Management Food & Beverage Planning Complete Budget Management & Reconciliation Premiums, Gifts and Awards Coordination Event Materials Coordination Vendor Contract Negotiations Speakers and Celebrity Hosts Arrangements Meeting Requirements and Logistics Planning Production Coordination Audio Visual Coordination Exhibitor Coordination and Trade Show Management VIP Services SummitEVENT Multimedia Development and Production Accelrys International Sales and Service “Winning With Urgency” SummitEvent Multimedia Development and Production ChevronTexaco “Driven - Setting The Pace” SummitEVENT Program Development & Graphic Design SPG will work closely with the chosen production company, the audio visual company, the hotel and the client to make sure that all parties are in accord. SPG will assist in planning sessions regarding event theme, flow, design and content and can offer the following services: • • • • • • • • Theme Development & Creation Program Planning Materials Planning & Design Web Presence Presentation Planning Graphic Design Event Production Stage Design SummitEVENT Graphic Design SummitEVENT SPG Theme Events • • • • • • • • • Cirque du Success…Architects of Innovation Driven…Setting the Pace Zero Time Delay…The World Won't Wait Setting the Course/Navigating the Seas of Change Portraits of Progress…Measure of Tomorrow You are Invited to the Future FYI 2007…a Corporate Odyssey Deliver the Extreme…Winning with Urgency A Step Ahead…Listen, Respond & Deliver SummitDMC • • • • • • • • • • • • Complete Logistics Management Ground Transportation Coordination Local Vendor Coordination Hospitality Desk Management Teambuilding Activities Coordination Theme Party Planning Onsite Registration On-site Staff On-site Management VIP Services Tour Guides SPGEventFormer SPG can create a unique event website, complete with a welcome page, event and destination information, agendas, sponsor or vendor information, FAQs and more! This site would link to an online event registration system called, The SPGEventFormer, hosted on a secure server by SPG. This system allows for a simple registration process for attendees and an effortless data management system for the client. • • • • • • • Database Management Reporting Capabilities (Access and Excel) Password Protection Name Badges Capabilities Payment Collection Automatic and Email Confirmations Attendee Support SPGEventFormer (www.spgeventformer.com/samples) SummitEVENT Trade Show Management As part of the event website, SPG can create a “Virtual Tradeshow” enabling exhibitors, sponsors or vendors to manage the following services online: • • • • • • Registration and Hotel Accommodations View the Tradeshow Floor and Pick a Booth Order Convention Booth Materials from Show Decorator Ask Questions and Submit Requests Arrange Drayage and Shipping and Make Payments Receive a Tradeshow Kit Electronically SPG can also assist with on-site management of the trade-show, including the following: • • • • On-site Vendor Registration and Check-in Trade Show Set-up and Hotel Coordination Day of the Event Management and Staffing Trade Show Services Desk and Vendor Support SummitINCENT Group Incentive Programs • • • • • • • • • • • • • Sales, Dealer, Customer Incentive Programs Worldwide Destination Experience Customer Service Oriented Staff Unique Guests Experiences Charter Flights 4-5 Star Hotels Unforgettable Theme Events Gifts and Teasers Award Ceremonies Complete Travel Services Hospitality Communication Pieces Top Notch!!! SummitREWARDS Individual Incentive Awards • Sales Promotions for New Clients • Loyalty Programs • Referral Rewards SPG Awards Certificates Includes one night hotel and breakfast at any Marriott hotel and resort in over 2300 destinations worldwide • Employee Recognition • Employee or Client Gifts • On-site Program Gifts SPG Custom Certificates SPG Awards Certificate plus golf, spa, dinner for 2, hotel dollars, airport transfers, etc. SPG Custom Individual Awards Program Specially designed program for winners to choose from pre-designed travel packages Gifts and Amenities SummitSPORT • • • • Major Sporting Event Tickets Securing Housing and Transportation Planning Food and Beverage Functions Contracting Athletic and Celebrity Talent • VIP Hospitality Access and Passes • Fantasy Camps Sporting Event History • • • • • • • • • • • • • • • Super Bowl Masters Golf Tournament US Open Golf Tournament Ryder Cup PGA Golf Championship NCAA Final Four MLB All-Star Game Kentucky Derby Olympics College Bowl Games US Open Tennis NBA Playoffs and Finals Indy 500 Daytona 500 And more…… Upcoming Sporting Event Calendar January 1, 2007 January 1, 2007 January 2, 2007 January 3, 2007 January 8, 2007 January 24, 2007 February 4, 2007 February 11, 2007 February 18, 2007 February 18, 2007 March 31 – April 2, 2007 April 2 – 8, 2007 June 14-17, 2007 July 10, 2007 July 19 – 22, 2007 September 24-30, 2007 January 8, 2008 January 16, 2008 February 3, 2008 April 5-7, 2008 June 12-15, 2008 August 8-24, 2008 Fall 2008 Fiesta Bowl Rose Bowl Orange Bowl Sugar Bowl BCS Championship Game NHL All-Star Game Super Bowl XLI Pro Bowl NBA All-Star Game Daytona 500 NCAA Final Four The Masters US Open MLB All-Star Game British Open Presidents Cup BCS Championship Game NHL All-Star Game Super Bowl XLII NCAA Final Four US Open Summer Olympics Ryder Cup Phoenix, Arizona Pasadena, California Miami, Florida New Orleans, Louisiana Phoenix, Arizona Dallas, Texas Miami, Florida Honolulu, Hawaii Las Vegas, Nevada Daytona Beach, Florida Atlanta, Georgia Augusta, Georgia Oakmont, Pennsylvania San Francisco, California Carnoustie, Scotland Montreal, Quebec New Orleans, Louisiana Atlanta, Georgia Phoenix, Arizona San Antonio, Texas La Jolla, California Beijing, China Louisville, Kentucky Recent Event History Deutsche Bank New Century Mortgage AMCC (6) Masters Golf Tournaments Augusta, GA 2002 Winter Olympics, Park City 2005/6 National Sales Meeting Los Angeles/Anaheim, CA 2003-7 Annual Incentives Maui/Montreal/Victoria/Acapulco (Applied Micro Circuits) 2005/6 Worldwide Sales Santa Clara/San Francisco Pfizer Regional Managers Conferences Throughout California Aetna Ericsson Wireless Communics. International Client Events Shanghai/Bangkok/Stockholm Planners Network Super Bowl XXXIX Jacksonville, Florida Bi-Annual Member Conferences San Diego/San Francisco/Maui ScanSource Old Castle Glass Group Super Bowl XL Detroit, MI Annual Executive Management Laguna Beach, CA/Amelia Island, FL Invitrogen Fujitsu Transaction Systems 2005/6 Global Sales Meetings Palm Springs, CA/Orlando, FL 2004-7 Incentive Programs Mexico/Hawaii/Canada/Bahamas IFLOW Corporation Lafarge North America 2004-7 Worldwide Sales Meeting Huntington Beach, CA Sales & Marketing Meetings Las Vegas/San Diego/Orlando Program sizes range from small board meetings to city wide conventions. 3F Therapeutics Int’l Surgeon’s Meeting Amsterdam, Netherlands Sempra Energy 2003/5 Board of Directors London and Barcelona Salute Americas Heroes 2004-7 Road to Recovery Conferences and Tribute Orlando, FL/Dallas, TX Strottman Employee Sweepstakes Grand Canyon/Hawaii SPL World Group 2005/6 National Users Scottsdale, AZ/Orlando, FL Case History – Incentive Program Program Overview XYZ Corporation invited 700 attendees on a 6 night incentive program to Barcelona, Spain. The attendees were made up of 350 of the year's top sales managers, company executives, corporate staff and their guests. An incentive trip is used every year by XYZ Corporation as an effective tool to encourage the sales team to compete and reach goals. This was the second year SPG planned XYZ Corporation’s incentive program. Elements Secured by Summit Performance Group • Accommodations at the Hotel Arts, A Ritz-Carlton Property • Private Spanish Theme Party at “Spanish Village” • Theme Party at Francia Train Station, with chartered train and a Cirque du’Soleil like Performance • VIP Dinner at a Catalan Mansion, VIP Meeting - Food and Beverage and Room Set Up • Coordination of Divisional Dinners and Receptions around Port Olympic • Air Manifest Management and Ground Transportation for attendees • Hospitality Desk and Staffing, Internet Café and Hospitality Room • Activity and Tour Coordination • Guest Registration and Attendee Communication Pieces • Gifts and Amenities for Attendees • International Shipping and Logistics Results • XYZ Corporation acknowledged their Top Sales Team, and created camaraderie among attendees. • Word was that this is “must do” event. SPG is now planning XYZ Corporation’s 2007 incentive. • Creates an annual incentive to achieve the sales goals and drives sales force to win the next year • Video created showcasing the Barcelona trip, shown at Sales Conference to sales staff of 1900. Case History – Sales Meeting Program Overview XYZ Corporation brought a total of 300 participants from 5 different North American regions to Ft. Lauderdale, FL to learn the message: “A Step Ahead” Listen, Respond, Deliver The goal for XYZ Corporation was to re-introduce the idea of the customer and the importance of the customer. They accomplished this by using a variety of formats: General Sessions with exciting Guest Speakers, Interactive Breakout Sessions, Creative Message Communication and unique Theme Events. Elements Secured by Summit Performance Group • Accommodations at the Wyndham Bonaventure Resort and Spa • Evening events including themed parties, décor, and entertainment • Full Production by preferred partners, FMG and Marketing Group West • Special Appearance by Magician Bill Malone • Air and Ground Transportation for attendees and VIPs • Club XYZ Corporation - casual gathering spot, entertainment and hospitality room • Coordination of meeting space, room setup and audio visual needs • Complete food & beverage planning for functions and breakouts • On-line and Fax-in Registration and Guest Communications Pieces Results • XYZ Corporation acknowledged their Top Sales Producers • XYZ Corporation motivated the sales people to follow the new way, the customer way • The five regions were able to come together as one, learn new ideas and bond Case History – Sporting Event Program Overview There are four major golf tournaments on the PGA tour and perhaps the most famous and prestigious is The Masters. XYZ Corporation brought 50 customers to Masters Golf Tournament in Augusta, Georgia. The goal of this client appreciation event was to build customer relations, offer a sense of gratitude for past business and open the door on future business. In addition, The Masters Golf Tournament is a difficult ticket to obtain, therefore this is a well received invitation and one enjoyed by golfers and non-golfers alike. Elements Secured by Summit Performance Group • Luxury Private 4-6 bedroom homes in up-scale surrounding suburbs • VIP airport transfers • Maid and Butler Service in Homes • Private Hospitality Tent across from the Augusta National Golf Course (TVs, buffets, hosted bar, etc) • All Food and Beverage; breakfast, lunch and dinner daily • Badges to the Master’s Golf Tournament (Practice Rounds and Main Event) • Tee-times at Mt. Vintage Golf Course • Luxury Private Vans, with professional chauffeurs during the week • Private Parties and Restaurant Reservations • Complete On-site Staff Coordination Results • XYZ Corporation was able to spend quality time with top customers. • This was an event the most well traveled executives enjoyed and discussed afterward. • New business relationships were formed. • 7th year that XYZ Corporation brought clients to this event and is now planning next year. SPG Office Locations Summit Performance Group Headquarters: 12396 World Trade Drive Suite 315 San Diego, CA 92128 Tel. 858-385-2785 Fax 858-385-2790 E-mail: [email protected] Regional Sales Offices: Northeast Region Mr. Patrick Zubrow Regional Director Tel. 412-298-1725 Fax 412-731-3323 E-mail: [email protected] Mr. Jeff Fortune Regional Director Tel. 203-594-1324 Fax 203-594-1324 E-Mail: [email protected] Midwest Region Ms. Linda Price-Topp Regional Director Tel. 414.771.9373 E-mail: [email protected] Southern California/ Southwest US Kristen McMahon Regional Director Tel. 858-551-8734 Fax 858-551-8734 E-mail: [email protected] Affiliated Sales Offices: Northern California Marketing Group West 3223 Crow Canyon Rd, Suite 310 San Ramon, CA 94583 www.marketinggroupwest.com Chicago, IL BWM Global 900 North Shore Dr. Lake Bluff IL 60044 www.bluewavemerchandise.com Why Summit Performance Group? • • • • • Experience SPG brings “over (75) years” of industry expertise and industry relationships to your team. Responsive “Team Approach” SPG’s “can-do” attitude and reliable “team” staff make for an effective business relationship. Cost Effective “Flexible, value pricing solutions” allow our clients to choose only the items they need assistance with from our large menu of services. Accountability SPG is a private company with “large company capabilities and relationships”…where integrity among every level of staff is both expected, required and delivered. Solutions From site selection to on-site management, our capabilities allow for onestop shopping. We provide technological, performance solutions and ROI Methodology (return on investment). Summit Performance Group Thank you References Available Upon Request 107