The Registrar’s Office

RO–101 Intro to the Registrar’s Office

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Intro to the Registrar’s Office What is the Registrar’s Office?

   It is our mission to assist all students in succeeding at UWG and to serve our faculty, staff, alumni and community with prompt and courteous service.

It is our goal to meet all operational deadlines permitting students, faculty, and staff to effectively and efficiently move from the beginning to the end of a semester.

Closely related to our primary goal is to ensure that data are accurate and complete realization of university goals. all student records and course and can be relied upon in the establishment and The Registrar’s Office is responsible for a multitude of tasks including:  Maintaining official student academic records including transcripts and grades.

 Managing the Banner course catalog, Class Bulletin, and registration.

 Evaluating transfer credits for new and continuing undergraduate students.

  Evaluating completion of degree requirements for graduation. Interpreting and applying university, state and federal academic policies and procedures.

 Supporting and advising regarding academic policies and procedures.

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Who is the Registrar’s Office?

Registrar – Donna Haley Associate Registrar – Sylvia Miller Graduation Group – Wanda Eidson – Assistant Registrar – Chelsea Duncan – Departmental Associate – – Tamija Tucker – Departmental Associate Selina Nunez – Departmental Assistant Transfer Group – Debra Hytower – Assistant Registrar – Ashley Reece – Transfer Evaluation Coordinator – – Kayla Miller – Transfer Evaluation Coordinator Chance Hooper – Departmental Assistant Operations Group – Jennifer McManus– Assistant Registrar – April Luallen – Records Coordinator – Monica Thornton– Records Coordinator

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Graduation Team

• Purpose To provide students with optimal assistance before, during and after their graduation from UWG.

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Graduation Team

Wanda Eidson – Supervisor – – – – Confirms completion of degree requirements to award degrees Proofs the Graduation Program Updates Scribe Wolf Watch

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Graduation Team

Chelsea Duncan – Departmental Associate – – – Updates Wolf Watch Facilitates Graduation Fair Undergraduate candidate notifications

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Graduation Team

Tamija Tucker – Departmental Associate – – – – Processes Graduate candidate graduation applications Corresponds with GSA’s Confirms and/or defers Master’s and Doctoral degrees Orders Graduate level diplomas

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Graduation Team

Selina Lopez-Nunez – Departmental Assistant – – – Orders replacement diplomas Processes major/minor/concentration declarations Determines undergraduate candidates eligibility to graduate with Honors

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Transfer Team

• Purpose To provide the transfer student equivalent courses at UWG for those courses completed at other institutions.

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Intro to the Registrar’s Office • Debra Hytower – Supervisor – Transfer Credit Evaluation • New students • • Readmitted students Transient students • • Exchange Students International Students – – – GCE/ASAL Graduate International Baccalaureate

Transfer Team

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Transfer Team

Ashley Reece – Transfer Evaluation Coordinator – Transfer Credit Evaluation • New students • International students (ZUEL, ESCEM, SUIBE) • • Readmitted students Transient students – – Military GCE/ASAL

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Transfer Team

Kayla Miller – Transfer Evaluation Coordinator – Transfer Credit Evaluation • New students • Readmitted students • Transient students – – Military GCE/ASAL

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Transfer Team

Chance Hooper – Departmental Assistant Transfer Team Facilitator – Admission Transcript Intake • Transient students – – – Orientation Coordinator CLEP Advanced Placement

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Operations Team

• Purpose To provide students assistance with registration and schedule changes and to assist faculty and staff with administrative duties throughout the semester and end of term processing.

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Operations Team

Jennifer McManus – Supervisor – – – – Term Processing End of Term Processing Procedures Registration/Courses Course Building

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Operations Team

April Luallen – Records Coordinator – – – – – Course Building Late Add/Drops Withdrawals Grade Changes, Independent Studies, Credit by Exams Other various duties

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Operations Team

Monica Thornton – Records Coordinator – – – – – – Administrative Support Coordinates student workers ARCHE & Clearinghouse submission Enter and maintain Graduate Assistantships (GRA’s) Orders supplies for the office Maintains the Registrar website

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Enrollment Services Center UWG’s First Stop for Financial Aid and Registration

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Assists students with

: Wolf Watch Drop/Add/Withdrawal and general registration questions Intake of Graduation Applications Answers loan, HOPE, SAP, scholarship & Financial Aid questions Submits forms to Financial Aid and Registrar’s Office Processes Transcripts and certifications of enrollment

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Who is the Enrollment Services Center?

• • • • • • Jennifer Jordan – Interim Director Clint Backstrom – Bursar’s Office Representative Becky Nelson – Readmissions & General Scholarships Elizabeth Hutcheson – Records Coordinator/Transcripts/Certifications of Enrollment Rachael Hytower – Customer Service Representative Hope Trimble – Customer Service Representative

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Who is the Enrollment Services Center Call Center?

• • • • Tammy Rollins – Call Center Supervisor Kendra Veal – Call Center Associate Trudy Saxon – Call Center Associate Samantha Komegay – Call Center Associate • • The Call Center is responsible for handling hundreds of call per day. They assist students, parents, faculty and staff regarding anything from registration errors to graduation questions and much more.

The Call Center not only provides customer service to students for the Registrar’s Office, but for Financial Aid, Undergraduate Admissions, and Housing & Residence Life.

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What we DON’T do!

– – – – – – – – – – – Process Tuition or Fees— Bursar Determine in/out of state residency for new admits— Admissions Grant access to BanWeb or correct issues dealing with myUWG, BanWeb, or CourseDen— ITS or Distance Learning Issue Housing Assignments— Housing or Residence Life Write reports for faculty/staff— ITS Waive Late Fees— Bursar Act as Academic Advisors— Advisors Approve Wolf Watch Petitions— Advisors Manage the PRODUCTION of the Catalog— VPAA Manage the University Calendar— VPAA Make policy— VPAA or other Faculty Committees

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r e g i s t r a r @ w e s t g a . e d u

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Questions?