Transcript Paul Robichaux Partner 3Sharp UNC304 Overview OCS 2007 R2 Gets Green OCS 2007 R2 Architecture Deploying OCS 2007 R2 Administering OCS 2007 R2 Managing OCS 2007 R2

Paul Robichaux
Partner
3Sharp
UNC304
Overview
OCS 2007 R2 Gets Green
OCS 2007 R2 Architecture
Deploying OCS 2007 R2
Administering OCS 2007 R2
Managing OCS 2007 R2
Business Impact of UC
Good for Business. Better for the Earth.
Improving
Business Outcome
by maximizing
individual
productivity and
fostering team
collaboration
Decreasing Costs
by reducing travel,
communications
and IT costs
Protecting the
Environment
by reducing travel
and commuting
“We expect unified communications to increase our ability to
move forward faster.” CIO, global business services firm
Environmental Sustainability
Unified Communications Reduces Carbon Emissions & Energy Use
Reduce Carbon From Business Travel & Commuting
Replace travel & commuting with interactive virtual meetings using web,
video and audio conferencing
Reduce Carbon from Office Buildings
Reduce office space by enabling tele-work and remote working
Reduce Power Consumption
Reduce electricity consumption through the user of USB phones, which
consume far less power than conventional phones
“Increasing telecommuting and virtual meetings “could,
without any dramatic measures, help to save more than 3
billion metric tons of Co2 emissions in a few decades; this is
the equivalent to approximately half the current U.S. Co2
emissions.” The World Wildlife Fund
Environmental Sustainability
What Microsoft Customers Are Saying
By promoting “anytime, anywhere” work, supported by Microsoft
UC, Sprint has shed 3.3 million sq. feet of office space, saving $80
million. It’s saving an additional $9.3 in audio and telephony costs,
including $1.5M in energy to replace to replace traditional phone
equipment with software-based voice over IP.
Volvo IT estimates that just the Microsoft collaboration products
alone save enough travel to eliminate 900 tons of carbon-dioxide
emissions per month, and use of those tools is gradually increasing.
Renault uses unified communications technologies to offer
employees the opportunity to work from home, saving the company
potentially up to €20 million (U.S.$27.7 million) a year.
Monsanto promotes Telework to reduce commuting using the Office
Communications Server 2007. As a result, employees will save as
much as one day every week by not having to face the commute.
OCS 2007 R2 Roles
Management
Information Worker (UC endpoints)
Remote
Users
Reverse Proxy
Communicator
Phone Edition
Meeting Console
Communicator
Attendant
Console
MOM
MMC
WMI
Access Edge
Front End
Federated
Company
Back End
ABS,DL,Content
Active
Directory
Archiving
Web Edge
Monitoring
A/V Edge
SIP Trunk
PSTN and
Mobile Phones
TDM
PBX
Registrar, Proxy, Presence
Response Group
SQL Database
Group Chat
Mediation
Server
A/V
MCU
Web Conf
MCU
App Share
MCU
Exchange
2007 SP1
CWA
Server
SIP/Media
Translation
Audio, Video
Slide/Meeting
Content
Desktop
Sharing
Email, Unified
Messaging
Communicator
Web Access
PSTN
GW
IP PBX
New AD Prerequisites
Forest
All GCs must be at least Windows 2003 SP1
Forest must be raised to Windows Server 2003
functional level
Domains
Applies to every domain that will have OCS 2007 R2
servers or users
Domain must be at Windows Server 2003 Domain
Functional Level
Domain controllers must be at least Windows 2003
SP1
Software Requirements
OS - x64 only
Windows Server 2003 x64 SP2
Windows Server 2008 x64
SQL Server 2005 SP2 (SP3) and SQL Server 2008
Exchange UM: Exchange 2007 SP1 or
Exchange 2010
OCS 2007 R2 – Server Virtualization Support
For which workloads?
•Presence / Instant Messaging
•Group Chat
Enterprise Edition Roles
•Front-End Servers
•Back-End Servers
•Group Chat Channel Servers
•Group Chat Compliance Servers
•Edge Access Servers
•IM Conferencing
•Archiving Server*
•Monitoring Server (CDR only)*
* Supported on physical machine only
Supported Platforms
Virtualization platforms
Microsoft Hyper-V
Certified platforms in the Server Virtualization Validation
Program (SVVP)
Current products include Cisco, VMware, Citrix and
SUSE Linux
Windows Server 2008 SP1 x64
SQL Server 2008 x64
Office Communications Server 2007 R2
Hardware Recommendations
for enterprise edition
Front-end server
x64 Dual Quad-Core CPU, or 4 way Dual-Core CPU
8 GB Memory
10K rpm disk drives
Back-end SQL server
x64 Dual Quad-Core CPU, or 4 way Dual-Core CPU
16 GB Memory
10K or 15K rpm disk drives (multiple spindles)
Other servers
use Front-end or Back-end spec as appropriate
Choosing 2007 R2 Topology
Topology Choices
Topology Choices
Users
High Availability
Comments
2007 R2 Standard
Edition
Up to 5,000
No
Simplest deployment,
but lacks HA
2007 R2 Enterprise
Edition Consolidated
Up to 100,000*
Yes
Recommended
topology; easier
deployment than 2007;
good HA; good scale
2007 R2 Enterprise
Edition Consolidated
(IM only)
Up to 200,000*
Yes
IM/presence only; no
voice, conferencing
2007 R2 Enterprise
Edition Expanded
Up to 125,000
Yes
Special situations only
2007 R2 Topology Changes
Scenario
Server Roles Needed
Changes from 2007?
Pilot or small
deployments
Standard Edition (no HA)
None
IM /Presence
Front-end server role
Back-end server role
None
Conferencing
Web Conferencing Server Role
Audio/Video Server Role
Web Components Server Role
None
Voice
Audio/Video Server Role
Mediation Server Role
None
Director unchanged (optional)
External Access
Director (optional)
Consolidated Edge Server
Monitoring
Monitoring Server
2007 R2 Edge combines multiple 2007
roles on single server
combined CDR (call detail records) and
voice quality data (QoE)
2007 R2 Topology Changes
Scenario
Server Roles Needed
Changes from 2007?
Archiving
Archiving Server Role
Archiving Database
Only archives IM messages (2 way,
group).
Call detail records (CDRs) moved to
Monitoring Server role.
Web Access
Communicator Web Access (CWA)
Expanded cross-platform support
(Firefox, Safari); desktop sharing
Application sharing
App Sharing Server Role
CWA for cross-platform support
New in 2007 R2
Group chat
Group Chat Database
Channel Server Role
Lookup Server Role
New in 2007 R2
Unified
Communications
Applications Server
Role (UCAS)
Available Applications:
• Response Group Service
• Conferencing Auto Attendant
• Conference Announcement
• Mobile Communicator Express
New in 2007 R2
Recommended 2007 R2 Topology
Enterprise Consolidated topology
Primary supported topology
Consolidated Edge Server
New Monitoring Server (CDR and QoE)
Dedicated Archiving Server
Why?
Simplifies Office Communications Server deployments
Uses fewer, more powerful systems (64 bit)
Co-locate more server roles
Meets requirements for CDR, Archiving, and QoE
Maintains flexibility
2007 R2 Enterprise Consolidated Topology
Internal Network
Perimeter
Network
(DMZ)
Enterprise Consolidated pool
Back-end server
External
Clients
Mediation
Server
SQL
SQL
SQL
Monitoring
Server
Consolidated
Edge
Consolidated Front-end servers
SQL
Archiving
Server
Communicator
Web Access
Internal
Clients
Group
Chat
Secondary Topologies
Standard Edition (single server)
Bundled with SQL Server Express 2005 SP2 (SP3)
Expanded Enterprise Edition
Supported - Command line only setup
Deployment
Planning
Decide which features are required (new)
IM/Presence, Peer-to-peer audio/video, HD Video
Group Chat
Enterprise Voice (Standalone or Co-existence), Response
Group Service, Delegation, Attendant Console
Conferencing, Dial-in PSTN Conferencing, Reach Application
Sharing
External Access (Edge)
Compliance requirements for IM and conferencing
Voice/media quality monitoring & reporting
Deployment
Planning
Site Analysis
How many sites?
How many users in each site?
What features are needed per site?
What is the usage model for features at a site?
Do you require HA?
Compliance requirements for IM and conferencing
What is the bandwidth available at each site?
Deployment Path
Migration or new deployment?
Migration from which version? 2005 SP1 or 2007?
OCS 2007 R2 Planning Tool
Paul Robichaux
Sr VP, Infrastructure Services
3Sharp
Side-by-Side Migration
Deploy a parallel R2 infrastructure
Deploy R2 pool in parallel to existing OCS 2007 deployment
Move users gradually to R2 pool
Validate R2 deployment
Decommission OCS 2007 servers
Minimal service outage
Additional hardware required
Recommended for enterprise deployments
Export / "Big Bang" Migration
Export data – new install option
Export user’s buddy list data with DBImpExp.exe utility
Deploy OCS 2007 R2
Import buddy list back in with DBImpExp.exe utility
Service outage
May not require additional hardware
May require upgrades to existing hardware
Recommended if no additional hardware is available,
or service outage is acceptable
Client Migration
Overview
Client Migration overview
Older clients work with newer server (N-1 Client support)
All existing client features will work with upgraded server
New features (for example Attendant Console) require client
and server to be upgraded
Client migration strategy
Migrate server components first
Move users to R2 pool
Migrate clients
Client Migration
Additional Considerations
Internal and external users
User may have older clients on notebooks, or on home PCs
Consider using Communicator Web Access as a bridge
Multiple Points of Presence (MPOP)
Migrate all clients and enforce client version on server
Special scenarios
Special cases and interoperability restriction may apply
Full client and MPOP matrix available in documentation
New features for external users require upgraded Edge and
Director
A day in the life of an IT Administrator
Move, add and
change
communication
configurations
Roll out new
updates for
software clients
and devices
9:00 AM
Troubleshoot
alerts and
help desk tickets
Review Voice
Quality and
usage trends
with the CIO
Centralized Configuration
Single administrative console
Microsoft Management Console is the single console
needed to administer users and server resources.
The same console can be used for managing other
Microsoft server products, including Microsoft
Exchange 2007.
MMC can be installed on any other computer to enable
you to remotely administer Office Communications
Server.
Centralized Configuration
Moves, Adds and Changes (MACs)
User provisioning tasks can be performed on a peruser basis or in bulk via the management console
(MMC) as well as with scripts.
Moves: Complexity and cost of moving a telephony user
from one location to another is eliminated
Adds: Bulk provisioning and policy templates make “adds”
very quick.
Changes: Offers default template policies and wizards for
making changes faster.
Centralized Configuration
Predefined policy templates and intuitive wizards
Office Communications Server enables you to set policies at
forest level
enterprise pool level
per user
R2 offers several customizable policy templates
Settings and policies can be configured via intuitive wizards
Or use WMI to configure policies through a simplified interface
A day in the life of an IT Administrator
Roll out new
updates for
software clients
and devices
Troubleshoot
alerts and
help desk tickets
Move, add and
change
communication
configurations
11:00 AM
Review Voice
Quality and
usage trends
with the CIO
Integrated Client Management
Version control and automatic updates of clients
Office Communications Server empowers you to
control supported versions of any endpoints/clients
Block unsupported clients
Enforce automatic update of older clients
Graceful end user experience for updates
Integrated Client Management
Device updates and inventory management
Integrated management console helps you manage firmware
versions on Office Communicator Phone Edition and Round
Table devices.
Audit logs of update activity can also be used for device
inventory management
Test a particular update on a single device before deploying it
widely
Roll back an already deployed firmware update on demand
Device Updates
Windows app
Ability to
efficiently
manage device
updates
Upload CAB files
Upload CAB
files
You can upload
CAB files to the
update images
file share
through the
Tools menu
Manage updates
Manage updates
You can either approve or reject the updates based
on testing the updates
Rollback images
Rollback images
You can roll back approved image for a given model
Devices get new approved image version on next contact
Test Devices
Test Devices
You may test the
newly uploaded
images on
individual devices
based on the
serial number or a
MAC address
Logging Update Activity
Device Inventory Management:
Device Update Audit logs can be used to track inventory
of devices
A day in the life of an IT Administrator
Troubleshoot
alerts and
help desk tickets
Move, add and
change
communication
configurations
Roll out new
updates for
software clients
and devices
Review Voice
Quality and
usage trends
with the CIO
2:00 PM
Comprehensive Monitoring
Systems Center Operations Manager 2007
Office Communications Server 2007 R2 offers a revised
management pack for Systems Center Operations
Manager 2007, with following enhancements
Native Operations Manager 2007 Management
Pack
Event based alerts
Performance collection and threshold alerting
Stateful QoE monitoring with discovery of
components and network locations
Comprehensive Monitoring
Voice Quality Analysis / Reporting
Software Powered VoIP – changes the monitoring story
Adaptive software end-points
Effective even with some packet loss/payload degradation
Incorporates application layer intelligence (in addition to network layer)
Reduces need for expensive, state aware network management
Quality of Experience – a new approach to voice quality
A comprehensive, user-focused approach
Accounts for smart, adaptive software end-points
New metrics that go beyond measuring network parameters
Available after every call
Voice Quality Analysis / Reporting
Collects metrics without network probes or sniffers
Devices automatically send a report after every call
30+ metrics collected about each call
MOS metrics calculated to reflect actual user experience
Context metrics for scenario correlation
Metrics collected for Mediation Server to Gateway leg
Rich reporting built on Microsoft SQL Server Reporting Services
Drill down reports: Call metrics, network & server performance,
devices, usage, etc.
Alerting on VoIP quality problems with SCOM 2007 management
pack
Call to Action
Learn More!
Related Content at TechEd on “Related Content” Slide
Attend in-person or consume post-event at TechEd Online
Check out online learning/training resources
http://technet.microsoft.com/exchange/2010
http://technet.microsoft.com/office/ocs
Try It Out!
Download the Exchange Server 2010 Beta Evaluation
http://www.microsoft.com/exchange/2010/try-it
Get a 5-Day Trial of Office Communications Server 2007 R2
https://r2.uctrial.com/
Resources
www.microsoft.com/teched
www.microsoft.com/learning
Sessions On-Demand & Community
Microsoft Certification & Training Resources
http://microsoft.com/technet
http://microsoft.com/msdn
Resources for IT Professionals
Resources for Developers
www.microsoft.com/learning
Microsoft Certification and Training Resources
Related Content
UNC205, “What's New in Microsoft Office Communications Server 2007 R2”
UNC305, “Enabling Anywhere Access with Microsoft Office Communications Server
2007 R2 “
UNC306, “Management: Archiving, CDR, and QoE Monitoring in Microsoft Office
Communications Server 2007 R2 “
UNC311, “Planning Voice Deployments for Microsoft Office Communications Server 2007
R2
“
UNC04-TLC,
“Q&A: Troubleshooting Edge Server Issues in Office Communications Server
2007 R2 “
UNC05-HOL, “Deploying and Configuring Office Communications Server 2007 R2
Enterprise Edition “
UNC09-HOL, “Installing and Configuring Microsoft Office Communicator Web Access
2007 R2 “
SIA04-HOL, “Microsoft Forefront Security for Microsoft Office Communications Server “
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