Conference of European Statisticians Seminar Session 2 Theme: Efficiency of Statistical Offices Discussant: Donal Garvey (Ireland) Geneva, 11 June 2007
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Conference of European Statisticians Seminar Session 2 Theme: Efficiency of Statistical Offices Discussant: Donal Garvey (Ireland) Geneva, 11 June 2007 Four Invited Papers: Finland, Iceland, Israel, Netherlands Two Contributed Papers: Hungary, Israel Many common themes - I will deal with some of the “unique” themes first and then focus most of the discussion on some common threads Resource-based planning in Hungary Understanding the resources really needed to carry out public sector tasks was a challenge for the HCSO Resources were dissipated across dispersed regional offices HCSO reorganised from 19 county offices to six regional offices. Other countries perhaps went even further. Q: Is six still even too many for coherent staff mobility and development? 2 years developing a framework of program elements (550 elements for 2007) to support resource-based prioritisation. Q: Is the framework changing the way middle and senior managers are approaching their work and resource utilisation? Tracking productivity - Finland An overt “total quality” approach to inputs/systems/outputs to meet “stakeholders’” needs. Inputs and outputs must be clearly defined and measured Total productivity + 27% (2000-2006) Q: Can you incorporate in the calculations the investment by other authorities in their registers which contribute towards better quality statistical outputs? Interviewing costs - Israel “Hard to find” populations different characteristics than those who are “easy-to-find” but repeated attempts to make face-toface contact are expensive. Limiting the number of attempts will help control costs but will result in lower response rates. [Ireland: four attempts for the first wave of the QNHS and two attempts for subsequent waves - unless the Interviewer is “passing the door”]. Israeli Finding: Survey estimates robust for main survey variables even when a cap on the number of attempts could reduce response rates from 88% to 77% and no statistically significant bias is introduced. This would save 14% of interviewers time. Managing/training Interviewers Questions Q: Q: Q: Q: Israeli findings based on a post-hoc analysis. Could a cap affect interviewer behaviour even before that cap is reached? Will a cap encourage more “no change” answers accepted over the telephone? If interviewers are paid a bonus for success rates above a certain target level will capping the number of attempts influence their behaviour? Do any countries use a model to determine number of attempts to interview different subgroups? Functional centralisation The paper from Iceland mentioned the synergies and efficiencies to be gained from functional centralisation: co-operation rather than misguided competition less duplication of resources statistics the main rather than a secondary role gains in coverage, efficiency and quality improved methods, processes and practices common web-based dissemination approach raised competence of new and existing staff Q: Will this lower the analytical capability within other Ministries? and pose a risk to the status of statistics in the future? In Ireland we have a very centralised statistical system and this lack of analytical capability within Ministries is a challenge. Common themes - administrative data Strong focus to reduce administrative burden for 20 years or more; unique identification systems for Enterprises, Buildings, Persons (Finland) Large efficiency gains if the national culture accepts that the “normal way” is to maximise the value of administrative records and public information systems (Iceland) - must be legislated for properly Clause in 2004 Act requires use of all available administrative data before surveying (Netherlands) Increasing use of identity numbers a rich and cheap source of administrative data … “a gold mine of data of a census type” (Israel) - use can depend on culture/legislation in a country Downsides of administrative data Israel Q: Q: “May present a dangerous path for a Democracy” Why? The use of administrative data for statistical purposes seems to create no extra dangers? “May be of little statistical value” tend to be biased (owner agency’s priorities) definitional changes without prior notice discontinuities make change evaluation difficult NSI only a “residual user”: Agency sole decision maker Agency interested in the present; NSI in history also How are these issues dealt with in Finland, Iceland …? Downsides - Continued Security risk: Israel suggests a higher security risk for administrative data … but Iceland says that managing confidentiality is easier. Q: Who is right? Late availability, only when agency has completed its task (Israel) Comment: Not necessarily so. Even in Ireland we have online access to certain important administrative data. Do not substitute for everything a modern society needs - must co-exist with survey data (Israel); increasing need for survey data also (Iceland); but “over 95% of Statistics Finland’s basic data is derived from administration registers collected by other authorities” (Finland) Q: Is there any risk that a system built almost entirely on administrative data could become less than fully responsive to the changing information needs of society? Reputational Challenges Administrative data is of a “census type” so there is a general tendency to see them as “the truth” (Israel) poor analysis by inexperienced researchers of microdata from administrative sources can cause problems different figures can unjustifiably reduce the trust in survey data and tarnish the reputation of NSIs. The Israeli paper gives an example of different estimates of the annual wage bill which allowed politicians to undermine politically challenging survey data. I will use a simpler Irish example. 1996 Irish study Live Register and LFS/QNHS Data 1990 to 2000 350 300 Persons 000s 250 200 150 100 50 0 1990 1991 1992 1993 1994 1995 1996 Year Labour Force Survey Live Register 1997 1998 1999 2000 LFS Unemployment & Registered Unemployment (Ireland, 1996) LFS unemployment down 15% 1994-1996; Registered unemployment no change. Huge debate on the “real” level of unemployment with reputation of CSO & LFS at risk. Full administrative file requested by CSO and a 1% sample selected. Addresses of these registrants included in the LFS (only 4 or 5 people in CSO knew - unknown to field staff) and analysed separately. Over 11% of the respondents indicated they had full-time jobs and 4 out of 5 of these said the job started more than one month previously (many at least a year previously!). About 3 out of 4 indicated the job was a permanent job. About 10% said they were working part-time and nearly 3 out of 4 of these were “Not underemployed” 1996 Irish study - continued Conclusion: “many people who are not statistically classified as unemployed in the LFS are included in the Live Register … also there are unemployed persons (according to LFS definitions) who are not on the Live Register” Changed the debate in Ireland. Put pressure on the Registration Authority to eliminate fraud Prime Minister asked us to repeat the survey - CSO said “No” Data Protection Commissioner agreed that the CSO acted within its rights and within data protection guidelines Q: Are there any quality issues around administrative registers in Finland, Iceland, Netherlands … ? How do you guard against it? Some answers (Finland) Extensive, continuous co-operation with other authorities Nominated individuals link between statistics units and register changes Continuous quality monitoring - example: LFS a quality check on the population register Q: Does the population register track emigrants well? Any interesting insights from the LFS quality checks? Data matching/linking Improved record linkage methodology. Administrative data complimentary to, combined with survey data (Iceland, Israel) EU-SILC (Iceland) Ireland: increasingly ask for personal public service number (PPSN) in surveys to reduce the numbers of questions and to increase quality by pulling administrative data. EU SILC an example “Protocol” on our website explaining what we do; agreed with Data Protection Commissioner; maintain a public log of data linking activity Q: A tricky issue for statistics. Strong statistics legislation needed. What pitfalls should be avoided? Methodology Standardisation of corporate methods (also supports IT standardisation). Only validated statistical methods within corporate methodological framework may be used (Netherlands) Neglect of some distinct activities in the value chain has caused quality issues in the past. Statistical audit of key processes, rolling 5-year basis (Netherlands) IT and methods reorganised to support practical implementation (Finland) Q: How do methods people respond to “implementation” roles? Q: How do business owners respond to standardisation in Netherlands? Comment: In Ireland many different approaches to editing and imputation - we are imposing a narrower corporate framework Redesign of business processes Objective: better quality and efficiency through processes which are coherent, flexible, consistent, reproducible with fewer ICT applications (Netherlands) uniform IT platform with software all from “same family” and central software deployment decision-making (Iceland) software like “a bowl of spaghetti” with poor documentation and unauthorised automation. Aim to reuse applications with lower development and maintenance costs (Netherlands) align technical development projects into mutually supporting entities; more uniform framework for developing and maintaining data systems (Finland) Business processes - continued Business Architecture, 4 database design (Netherlands) re-use of data and metadata distinguish design from implementation design driven by output requirements within frameworks for methodology, data collection, finance, organisation no production without standardised metadata Imposed on every development project through standardised documentation Q: If “migration will take several more years” will SN be supporting two entirely different approaches for several years? What problems are foreseen? Business processes - continued “… Program does not aim at building generic data processing solutions. In our view that is one bridge too far” (Netherlands) Q: Does anyone disagree that it is a bridge too far? Substantial productivity gains to be made in new data editing methods (Finland) - looking at editing/imputation software developed by Statistics Canada Q: Any useful information for the meeting? Electronic collection of data from enterprises (Finland, Iceland) Comment: Finland raised the possibility of more international co-operation (also with IT service providers) in the field of integrated data collection Questions and Discussion