Transcript Education and Student Life Communication Forum March 5, 2013 Dr. Darlene Shaw Associate Provost for Educational Affairs and Student Life.

Education and Student Life
Communication Forum
March 5, 2013
Dr. Darlene Shaw
Associate Provost for Educational Affairs
and Student Life
Agenda
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Wins – We Do Great Things Together
Our Shared View about Why We’re Here
Results of Your Hard Work
ESL is the Best Place to Work
We Care About Each Other
What’s in the Pipeline to Keep Us Successful
Questions & Answers
Wins – We Do Great Things Together
• Annual Report
• SACS Fifth Year Report
• LCME
• Wellness Center Membership Growth – Bobby Shaw
• CAE Hosted National Conference – Jennie Ariail
Wins – We Do Great Things Together
Interprofessional Day 2013
Staff who participated as standardized family members for
the second year students.
Kristi Adams
Damon Amella
Pat Cassano
Jonathan Coultas
Joy Erickson
Melissa Freeland
Sharon Gilliard
Cheryl-Lyn Samuels
Tom Hamm
Liz Sheridan
Kelli Jenkins
Ashley Stuckey
Wendy Littlejohn Stan Sulkowski
George Ohlandt Elana Wells
Larry Owens
Wins – We Do Great Things Together
Interprofessional Day
Facilitators for the first and second year student small
groups:
Damon Amella
Willette Burnham
Laurie Charles
Scotty Buff
Geoff Freeman
Mary Mauldin
Liz Sheridan
Amy Leaphart
Stan Sulkowski
Suzanne Thomas
Wins – We Do Great Things Together
Interprofessional Day
Staff who assisted with the day:
Susan Fox
Dianne Terry
Barbara Bozarth
Lisa Fennessey
Jerone McDaniel
Tim Roylance
John Richardson
Steven Zimmerman
Martha Lipton
Tom Hamm
Larry Owens
Damon Amella
Kyle Connelly
Wayne Stanley
Anne Thompson
Wins – We Do Great Things Together
Second Year Students IP Day
Selected Survey Questions
5.00
4.50
4.00
3.50
3.00
2.50
2.00
1.50
1.00
0.50
0.00
Large group
presentation
Small group
discussions
Appreciation
of IP
collaboration
Knowledge of
other
professions
Overall
assessment
2010
3.69
4.21
4.08
4.04
3.90
2011
3.66
4.16
4.03
3.98
3.82
2012
3.74
4.04
3.97
3.95
3.76
2013
3.65
4.48
3.91
3.99
4.14
Wins – We Do Great Things Together
Education and Student Life
Welcome
New Team Members Present
Best Wishes!
• Jerone McDaniel
• Megan Brett
Wins – We Do Great Things Together
Have you met Monica Scott?
Unit: Student Health
Ideal Vacation Spot?
Virgin Islands
How long have you worked at MUSC?
4 years and 11 months
First thing you notice about a person?
Their eyes
Favorite TV show?
First 48 (love it!)
Wins – We Do Great Things Together
Have you met Melissa Freeland?
Unit: Enrollment Management
Ideal Vacation Spot?
Caribbean
How long have you worked at MUSC?
8 years
First thing you notice about a person?
Smile
Favorite TV show?
Bones
Our Shared View about Why We’re Here
MUSC’s Vision:
To be a leading and transformative academic health center
ESL’s Shared Purpose or Vision:
Provide the nation’s best learning environment for
developing transformative health care leaders
Our students will be able to change the world. We contribute
by providing the best learning environment to help each of
them develop the skills they will need to make the world a
healthier and better place to live.
Results of Your Hard Work
2012 MUSC Student Satisfaction
Presented by: Dr. Willette Burnham
Students value ESL services
Percent of students that agree/strongly agree
“This service is valuable to MUSC Students”
Student Health Services
95%
Writing Center
95%
Center for Academic Excellence
94%
CAPS
97%
Student Programs
98%
Wellness Center
99%
Student Financial Aid
97%
Three year trends in student
satisfaction with ESL services
Service-related goal:
To provide students a supportive
learning environment
Target
Outcome
2010
Result
2011
2012
90%
Students agree they made the right choice by selecting
MUSC
96%
94%
93%
90%
Students are satisfied with ESL services
97%
95%
96%
90%
Students agree ESL programs promote effective stress
management, a balanced lifestyle, and overall well-being
96%
93%
95%
University wide
MUSC Graduating Students
100
98
96
94
92
Would recommend
MUSC
90
Recvd high qual ed
88
Made right choice
86
84
82
80
2010
2011
MUSC Graduating Students
2012
100
98
96
94
92
90
88
86
84
82
80
Satisfied w ESL services
ESL promotes balance
and well-being
2010
2011
2012
Results by College: Satisfaction with
ESL Services
Satisfied with ESL services
100
98
96
94
CODM
92
COM
90
CGS
CON
88
CHP
86
COP
84
82
80
2010
2011
2012
Results by College: ESL promotes
balance
ESL promotes balanced lifestyle and wellbeing
100
98
96
CODM
94
COM
92
CGS
90
CON
88
CHP
86
COP
84
82
80
2010
2011
2012
Trends within units
• Unit “met my needs” is a question we ask of
all students who reporting using the unit’s
service
• 90% rate of agreement is the target
• LOTS OF WINS!
– All units except for one met the target (and that
one had 89% rate of agreement)
– No unit showed declining trends from 2010 to
2012
– Student Health Service showed a positive trend
on this item over time
Summary
• Student satisfaction with ESL services has
been high overall, high within each college,
and consistent over time
• Services provided by ESL are valued by
students
ESL is the Best Place to Work!
2012 MUSC Employee Satisfaction
Presented by: Dr. Suzanne Thomas
Response Rate
• 69% response rate for ESL (77 responses
out of 111 invitations)
• 65% response rate for the university (501
responses out of 772 invitations)
• Excludes the College of Medicine, College of
Pharmacy faculty and Finance & Administration
Big WIN for ESL
• On 75% (24/32) questions, ESL > MUSC
• Questions are grouped by theme for
interpretation
– Teamwork
– Supervision
– Global questions
Teamwork-related questions
100
Percent employees who agree
90
80
93
86
83
82
77
75
70
60
50
ESL
40
MUSC
30
20
10
0
I feel a part of a team Faculty and Staff are People cooperate and
that is working
respectful of one
work as a team
towards a common
another
goal
Supervisor-related questions
100
Percent employees who agree
90
80
95
85
83
92
89
78
82
73
70
60
50
ESL
40
MUSC
30
20
10
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Good
performance is
recognized
My supervisor
treats me with
respect
My supervisor
sets good
example
Supervisor cares
More supervisor-related questions
Percent employees who agree
100
90
80
89
89
74
89
76
89
79
85
77
75
70
60
50
40
30
ESL
20
MUSC
10
0
My supervisor
General
My supervisor My supervisor
I feel that
communicates communication recognizes the encourages me performance
our
from my
efforts of
to develop my evaluations are
department's
supervisor is
individuals
job skills
fair
goals and
timely and
objectives
relevant
effectively
Global questions
100
Percent employees who agree
90
ESL
91
88
90
87
80
82
77
80
72
75
MUSC
78
70
60
50
40
30
20
10
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I made the right choice I am pleased to be
in selecting MUSC
working at MUSC
I have the resources I MUSC's culture values Work environment is
need to do my job
diversity
conducive to
productivity
We Care about Each Other
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Video
ESL Town Hall – Afternoon Tea with Dr. Shaw
All Staff Meetings
Employee Recognition
Employee Appreciation
We Care about Each Other
Employee of the Quarter Winners!
Kristi Adams
Benita Schlau
Katie Singleton
Nora Siwarski
Wendy Sosebee
We Care about Each Other
Employee Appreciation
What’s in the Pipeline to Keep Us Successful
Guiding Principles to Address Budget Cuts
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Student Services, Job Preservation, Use of Technology
Spreading our Wings/Broader Responsibility
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Advise Faculty Development across Campus
University Homepage
Working to Improve Community Health
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Wellness Center Integration with Clinical Side
National Award Winning Programs – Healthy Charleston Challenge
Childhood Obesity Prevention Program – Jr. Doctor’s
Preventive Health Education for MUSC Students and Disadvantaged Teens – Student
Health, Office of Diversity
Interprofessional Education to Reduce Medical Errors
Cares Clinic support
MUSC Gives Back
Main Takeaways from Today’s Meeting
1. Results of Your Hard Work
2. ESL is the Best Place to Work!
3. We Care about Each Other
Education and Student Life
 Questions & Answers
 Announcements
 Thank you for your hard work!
We are doing great things together!