IBM Medical Records Text Analytics Solution Helps UNC Healthcare Improve the Quality of Hospital Discharges Session Number ECA-1419A Carlton Moore, MD UNC Healthcare Fiodar Zboichyk IBM.
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IBM Medical Records Text Analytics Solution Helps UNC Healthcare Improve the Quality of Hospital Discharges Session Number ECA-1419A Carlton Moore, MD UNC Healthcare Fiodar Zboichyk IBM Overview • Hospital Readmission Rates – Medical and Economic Impact • Reasons for High Readmission Rates – Importance of discharge summary • Proposed NLP solution – Development issues (example, unstructured, inconsistent) • Results (sensitivity, specificity) • Future directions 1 30-Day Hospital Readmission Rates by State Estimated annual cost to Medicare = $17.4B Jencks S, Williams M, Coleman E. N Engl J Med 2009; 360 (14): 1418-28 2 Economic Impact on Hospitals • In 2013 Medicare will start applying financial penalties to hospital with higher than expected readmission rates • Other health insurers are likely to follow Medicare’s lead!! Sample Hospital Condition #of Average %Higher than Patients Reimbursement Expected Potential Penalty Heart Failure 600 $5,000 20% $600,000 Heart Attack 400 $4,000 20% $320,000 Pneumonia 350 $3,000 15% $157,500 $1,107,500 Potential Penalty = (# of patients with condition) x (Avg. reimbursement for condition) x (% Higher than expected) 3 Why are Hospital Readmission Rates So High? 4 Conceptual Framework Patient discharged with unresolved medical issues that need to be addressed after leaving hospital follow-up physician visits follow-up tests and procedures Poor communication of discharge instructions Discharge instructions not carried out Adverse Event Hospital Readmission 5 Discharge Instructions a concise action plan describing what needs to occur after a patient leaves the hospital Only 50% of discharge summaries are ever received by patients’ physicians Definition: condition worsens because of inappropriate or inadequate medical care Discharge Instructions Types of Discharge Instructions (693 hospital discharges) 50% not completed 27% no completed 15% not completed 50% 40% 30% 20% 10% 48% 35% 17% 0% Diagnostic Physician Referrals Lab Tests Procedures Moore C, McGinn T, Halm E. Arch Intern Med. 2007;167:1305-1311 6 Examples of Discharge Instructions not Completed Types of Procedure Reasons for Procedures CT of Chest Lung mass found on previous x-ray CT scan of the abdomen Abdominal abscess and kidney mass Chest x-ray Lung nodule on admission chest x-ray Colonoscopy Gastrointestinal bleeding Physician Referrals Reasons for Referrals Psychiatry Suicidal Ideation Neurology Seizures Nephrology Kidney failure Surgery Infected wound Moore C, McGinn T, Halm E. Arch Intern Med. 2007;167:1305-1311 7 Adverse Events after Hospital Discharge • 1 in 5 (20%) patients has an adverse event shortly after hospital discharge 70% 60% 50% 40% 30% 20% 10% 0% Types of Adverse Events, % 62% 16% 14% 5% ADE Procdeure Related Other Infection 4% Fall ADE: adverse drug event Other: incorrect treatment and/or missed diagnosis Forster AJ, Murff HJ, Peterson JF, Gandhi TK, Bates DW. Ann Intern Med. 2003 8 Example of an Adverse Event • A patient with heart failure started receiving spironolactone in the hospital. The patient was sent home with a prescription for this medication in addition to previous use of ramipril and potassium supplements. • Blood tests were not monitored after hospital discharge even though it was clearly documented in the discharge summary that the patient needed follow-up blood tests. • Two weeks later the patient developed extreme weakness and went to the emergency room. Blood tests revealed a potassium level >7.5 mmol/L (normal = 4.5 mmol/L). Forster AJ, Murff HJ, Peterson JF, Gandhi TK, Bates DW. Ann Intern Med. 2003 9 Purpose of Project • Extract key elements of the discharge instructions: – Discharge medications – Discharge diagnosis – Follow-up appointments • Convert the extracted data into structured format that can be: – electronically transmitted to healthcare providers responsible for care after hospital discharge – used to generate reminders and alerts to healthcare providers 10 Discharge Instructions 11 Clinic Physician Scheduled Date/Time Internal Medicine Joseph Morgan Yes 8/10/2009 16:10 Cardiology - EP Null No Null Anticoagulation Null Yes 8/4/2009 8:45 Study Design • Discharge instructions (Name, Type/Location, Time Frame) were extracted from free-text hospital discharge summaries: – Manual review (physician) – IBM Content Analytics (ICA) • Accuracy of ICA was calculated using manual physician review as the “gold standard” – Sensitivity, specificity – Positive predictive value, negative predictive value 12 Measurement • Overall Accuracy = (TP +TN)/(Total) • Sensitivity – % of records containing follow-up elements that were identified via text analytics. • Specificity – % of records lacking follow-up elements that were not flagged via text analytics. • Positive Predictive Value (PPV) – % of records flagged as containing follow-up elements using text analytics that actually contained follow-ups 13 Results: Accuracy of Text Analytics in Identifying Follow-up Appointments and Diagnoses 14 Element Overall Accuracy Precision Sensitivity (Recall) Specificity PPV Diagnoses 78% 90% 80% 68% 90% Followup 79% 95% 74% 91% 95% UNC Health Care Solution Component Architecture Medical Terminology Health Language Inc. UNC Health Care Language Engine Terminology IBM Content Analytics SNOMED, RxNorm, ICD-9 ICD-10, CPT-4 Document Server (UIMA Pipeline) ICA-LanguageWare Resource Workbench Apache Lucene Search Engine Extended ICA JDBC Crawler Lucene Index ICA-Text Miner Web Application IBM InfoSphere Guardium Data Redaction UNC Health Care Clinical Data Warehouse Pathology Reports Discharge Summary Reports Echocardiogram Reports 15 Discharge Follow-up Reporting Business Intelligence Tool Project Lessons Learned • Medical texts are more complicated than we thought… again. • Standard terminology (RxNorm, SNOMED CT, ICD9, …) – Absolutely required, but not good enough for dictionary matches – “tick-born disease”, but not “tick borne illness”. • Diagnoses – Negation is actually just part of the range – “rule out”, “possible”. – “Left femur fracture” and “fracture, left femur”. – “Discharge diagnosis: same as above”. • Follow-ups. Sometimes just “fup”. – Usually “Dr. Good”, but sometimes “her cardiologist”. – Usually “Vascular Surgery Clinic”, but sometimes “heme-onc”. 16 Summary • NLP will improve communication of discharge instructions: – Improve patient care (reduce hospital readmissions) – Reduce risk of Medicare penalties to the hospital 17 Future Directions • • • • • Cohort identification for researchers and quality improvement specialists Cancer diagnoses in pathology reports Findings in radiology reports Extracting quality measure data for the hospital Researchers – 156 current NIH-funded grants ($75M) utilizing NLP 18