Transcript Information Needs @R&D Setup: Role of Information Professional Dr. (Mrs.) Poornima Narayana Head, Information Center @ National Aerospace Laboratories (NAL) Bangalore 560017 INDIA “Library Day” Central Machine.

Information Needs @R&D Setup: Role
of Information Professional
Dr. (Mrs.) Poornima Narayana
Head, Information Center @
National Aerospace Laboratories (NAL)
Bangalore 560017 INDIA
“Library Day”
Central Machine Tools Institute Bangalore INDIA
9th August 2010
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INFORMATION
First mantra
“Right information to Right users at the Right time”
Second Mantra
“Effective, Exhaustive, Dynamic & almost instantaneous”
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INFORMATION EXPLOSION
Increase in Information Explosion
Subject Information on the size
Libraries/Information Centres Advent
Advent of E-resources
Birth of Electronic/Digital Information Centers
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INFORMATION PROFESSIONALS
Indexer
Network Operations Director
Bibliographer
Digital Images Coordinator
Usability Specialist
Reference Librarian
Digitization Project Manager
GIS Librarian
Curator
User Services Consultant
Government Information Specialist
System Engineer
Metadata Specialist
Educational Technologist
Disaster Recovery Specialist
Risk Assessment Specialist
Graphic Designer
Programmer
Business Intelligence Specialist
Electronic Data Librarian
Computer Operations
Director
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INFORMATION PROFESSIONALS
Electronic Text Librarian
Information Security Officer
Editor
Business Process Analyst
Copyright Office Director
Document Delivery Specialist
Systems Developer
Digital Video Specialist
Database Administrator
Desktop Support Administrator
Identity and Access Specialist
Publisher Relations Specialist
Conservator
Cataloger
Digital Repository Coordinator
Information Architect
Permissions Coordinator
Digital Archivist
Chief Technology Officer
Web Designer
Electronic Resources Librarian
Library Management System Director
Course Management System Director
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User Expectation
How do I satisfy
my query?
Where do I get
satisfactory results?
Where do I seek
Information?
How to reach out
to the resources of
related discipline?
Where do I analyse
Research Results?
Where do I get Right
Books (Documents)?
RESPOND TO USER EXPECTATIONS
•
CONTENT
•
ACCESS
•
CONVENIENCE
•
NEW CAPABILITIES
•
COST REDUCTION
•
PARTICIPATION
•
INDIVIDUAL PRODUCTIVITY
•
INDIVIDUAL CONTROL
•
ORGANIZATIONAL PRODUCTIVITY
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THE SHIFTING CONTEXT OF THE
INFORMATION ORGANIZATION
• Customization
• Openness
• Self Service
• Mutability
• Productivity
• Usability
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THE SHIFTING CONTEXT OF THE
INFORMATION ORGANIZATION
• Assessment
• Marketing
• Strategic Action
• Business Plan
• Competition
• Resource Development
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CHANGING ROLES OF THE
INFORMATION ORGANIZATION
• Consumers
• Intermediaries and Aggregators
• Publishers
• Educators
• R&D Organizations
• Entrepreneurs
• Policy Advocates
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THE SHIFTING VISION OF THE
INFORMATION ORGANIZATION
•
•
•
•
•
•
Legacy
Infrastructure
Repository
Portal
Enterprise
Public Interest
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CORE SERVICES TO USERS
• Information Acquisition
• Information Synthesis
• Information Navigation
• Information Dissemination
• Information Discovery
• Information Interpretation
• Information Presentation
• Information Understanding
• Information Archiving
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BUILD THE NETWORK
•
CONNECTIVITY
•
RELIABILITY
•
CAPACITY
•
PERFORMANCE
•
SECURITY
•
NEW APPLICATIONS
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PARTICIPATE IN
ENTERPRISE SYSTEM DEVELOPMENT
•
BUSINESS REENGINEERING
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PRODUCTIVITY MANDATE
•
INTEGRATION OF FUNCTIONS
•
DISTRIBUTION OF WORK AND SERVICES
•
CUSTOMIZATION
•
OPEN SOURCE
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BUILD CONTENT MANAGEMENT PORTALS
• CONTENT TYPES
• CONTENT DELIVERY
• METADATA
• CONTENT WORKFLOW
• EXTENSIBILITY
• PORTAL AS INTEGRATOR
• PORTAL AS REAL-TIME PROCESSER
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BUILD THE DIGITAL LIBRARY
QUALITY = CONTENT + FUNCTIONALITY
•
PUBLISHED/LICENSED CONTENT
•
PRIMARY CONTENT
•
OPEN WEB CONTENT
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INSTITUTIONAL CONTENT
•
MULTIMEDIA CONTENT
•
INTEGRATED SERVICES
•
SOFTWARE TOOLS
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PRESERVE AND ARCHIVE THE CONTENT
•
•
•
•
Archive as Repository
Archive as Persistence
Archive as Curation
Archive as Steward
•
HOLD
ACCESS
SECURE
CARE
Analog
• Digital Conversion
• Born Digital
• Disaster Preparedness
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ENABLE/INTEGRATE WEB 2.0 AND 3.0
• SOCIAL NETWORKING
• COLLECTIVE INTELLIGENCE
• PERMANENT BETA
• AUTHORSHIP REVOLUTION
• SOFTWARE AS SERVICE/NOT PRODUCT
• ARTIFICIAL INTELLIGENCE/EXPERT SYSTEMS
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ENHANCE THE RESEARCHER EXPERIENCE
•
Personal Advancement/Recognition
•
Contributions to Scholarly Literature
•
High Quality Instructional Experiences
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Work on Innovative Projects
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Collaboration with Interesting Colleagues
•
Financial Compensation
•
Remuneration for Own Work
•
Excellent Laboratory, Library and Technology Support
•
Opportunities to Experiment with Technology
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SUPPORT THE NEEDS OF BIG SCIENCE
• MASSIVE DATA
• UNSTRUCTURED DATA/CURATION
• EXTRACTION
• DISTRIBUTION
• COLLABORATION
• VISUALIZATION
• SIMULATION
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TRANSFORM SCHOLARLY COMMUNICATION
• THE URGE TO PUBLISH
• CRISIS IN SCHOLARLY PUBLISHING
• ROOTS OF DYSFUNCTION
• ELECTRONIC STRATEGIES
• NEW ECONOMICS/COMPETITION
• QUALITY ASSURANCE
• PERMANENT ARCHIVING
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ADVANCE THE OPEN REVOLUTION
• OPEN SOURCE
• OPEN LINKING
• OPEN STANDARDS
• OPEN COURSEWARE
• OPEN ARCHIVES
• OPEN KNOWLEDGE
• OPEN DESIGN
• OPEN ACCESS
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ADVANCE THE REPOSITORY MOVEMENT
•
DISCIPLINE REPOSITORIES
•
INSTITUTIONAL REPOSITORIES
•
DEPARTMENTAL REPOSITORIES
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INDIVIDUAL REPOSITORIES
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HARVESTING REPOSITORIES
•
NATIONAL REPOSITORIES
•
PUBLISHER REPOSITORIES
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ADVOCATE THE
INFORMATION POLICY AGENDA
• INTELLECTUAL FREEDOM
• INTERNET DEVELOPMENT
• PRIVACY
• TELECOMMUNICATIONS
• CIVIL LIBERTIES
• GOVERNMENT INFORMATION
• EDUCATION PROGRAMS
• APPROPRIATIONS
• RESEARCH PROGRAMS
• WORKFORCE POLICY
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FIGHT THE COPYRIGHT WARS
•
INTERNATIONAL AGREEMENTS
•
NEW LAWS AND LEGISLATION
•
COURT CASES
•
TRADE AGREEMENTS
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LICENSING
•
USE GUIDELINES
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DIGITAL RIGHTS MANAGEMENT
•
OWNERSHIP OF COPYRIGHT
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HOPE
POWER
ACTION
QUALITY
THROUGH EXPANDING COLLABORATION
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EXPECTATIONS FOR THE INFORMATION PROFESSIONAL
•
Commitment to Rigor
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Commitment to Research and Development
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Commitment to Assessment and Evaluation
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Communication and Marketing Skills
•
Political Engagement
•
Project Development and Management Skills
•
Entrepreneurial Spirit
•
Resource Development Skills
•
Leadership/Inspirational Capacity
•
Deep Subject or Technical Expertise
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QUALITIES FOR INFORMATION PROFESSIONAL
•
Clear Sense of Mission
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Self Vision
•
Base of Knowledge
•
Strategic Positioning
•
Continuous Improvement
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HOW DO WE FEEL?
• Anxious - an abnormal and overwhelming sense of apprehension and fear
“Our age of anxiety is, in great part, the result of trying to do today’s jobs with
yesterday’s tools.”
Marshall McCluhan
• Disrupted - interruption of normal course or unity, thrown into disorder
“One of the litmus tests is that a disruptive technology enables a
larger population of less skilled people to do things that
historically only an expert could.”
Clayton Christensen
The Innovator’s Dilemma
• Chaotic
- state of utter confusion, unpredictability in the behavior of complex systems
“Chaos often breeds life, when order breeds habit.”
Education of Henry Adams
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EXPECTATIONS FOR THE INFORMATION PROFESSIONAL
•
Commitment to Rigor
•
Commitment to Research and Development
•
Commitment to Assessment and Evaluation
•
Communication and Marketing Skills
•
Political Engagement
•
Project Development and Management Skills
•
Entrepreneurial Spirit
•
Resource Development Skills
•
Leadership/Inspirational Capacity
•
Deep Subject or Technical Expertise
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SOME BASIC QUESTIONS
• Are the information fields changing and coming together?
• Are they growing in importance and impact?
• How can potential workers learn about information careers?
• How can employers more effectively find workers?
• How can academic training programs grow in quality and thrive as
they meet needs of students and society?
• How does accreditation fit into these issues?
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MANAGE IDENTITY AND SECURITY
• INTENSITY OF THREAT
• NETWORK EFFICIENCY
• SYSTEM OPERATIONS
• DATA INTEGRITY AND PROTECTION
• IDENTITY THEFT
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ENHANCE THE LEARNER EXPERIENCE
•
TECHNOLOGY UBIQUITY
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WEB-BASED SERVICES
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TECHNOLOGY SANDBOX
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PRIVACY SPACE
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SUPPORT SERVICES
•
INFORMATION FLUENCY
•
POST-GRADUATE ACCESS
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RETHINK SPACE PLANNING AND IDENTITY
•
TROMPE L’OEIL SPACE
•
LIBRARY USE TRENDS
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TECHNOLOGY AS CATALYST
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LEARNING SPACE
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SOCIAL SPACE
•
COLLABORATIVE SPACE
•
FLEXIBILITY AND ADAPTABILITY
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ESTABLISH A RESEARCH AND DEVELOPMENT AGENDA
• CREATION OF NEW KNOWLEDGE
• LABORATORY FOR EXPERIMENTATION
• MAGNET FOR NEW SKILLS
• POTENTIAL FOR CAPITALIZATION/TECH TRANSFER
• SUPPORT FOR DECISION MAKING
• ORGNIZATIONAL RISK TAKING
• FEDERAL, FOUNDATION AND CORPORATE INVESTMENT
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EXPECTATIONS FOR THE INFORMATION PROFESSIONAL
•
Commitment to Rigor
•
Commitment to Research and Development
•
Commitment to Assessment and Evaluation
•
Communication and Marketing Skills
•
Political Engagement
•
Project Development and Management Skills
•
Entrepreneurial Spirit
•
Resource Development Skills
•
Leadership/Inspirational Capacity
•
Deep Subject or Technical Expertise
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DEVELOP NEW RESOURCES
Success ≠ Resource Allocation
Success = Resource Attraction
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FUNDRAISING
RESEARCH GRANTS
TECHNOLOGY TRANSFER
LEASE OF SPACE
SALE OF PRODUCTS
SALE OF SERVICES
RECOVERABLES/FEES
CO-INVESTMENT
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DEVELOP THE WORKFORCE
•
RECRUITMENT STRATEGIES
•
ROLE OF PROFESSIONAL EDUCATION
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EMPLOYMENT STRATEGIES
•
DEVELOPMENT STRATEGIES
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RETENTION STRATEGIES
•
LEADERSHIP DEVELOPMENT/SUCCESSION PLANNING
•
FERAL PROFESSIONALS/SOCIALIZATION ISSUES
•
MUTUALISM/INTER-PROFESSIONAL RELATIONSHIPS
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PREPARE FOR
ACCOUNTABILITY AND ASSESSMENT
•
INSTITUTIONAL EXPECTATIONS
•
GOVERNMENT/FUNDER MANDATE
•
MEASURES OF USER SATISFACTION
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MEASURES OF MARKET PENETRATION
•
MEASURES OF SUCCESS
•
MEASURES OF IMPACT
•
MEASURES OF COST EFFECTIVENESS
•
SYSTEM DESIGN FOR USABILITY
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INDIVIDUAL’S RELATIONSHIP
TO THE MEDIUM
• Physicality
• Geography
• Psychology
• Sociology
• Cognition
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SUCCESSFUL PARTNERSHIPS
KEY MECHANISMS
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•
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Self-Analysis
Personal Chemistry
Compatibility
Benefits/Opportunities
Strategic Integration
Tactical Integration
Operational Integration
Interpersonal Integration
Cultural Integration
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SUCCESSFUL PARTNERSHIPS
KEY CRITERIA
•
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Individual Excellence
Importance
Interdependence
Investment
Information Sharing
Integration
Institutionalization
Integrity
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