Transcript IDEM’s Plan for The Road from Good to Great Elkhart Chamber’s 18th Annual Environmental & Safety Conference November 6, 2013 Thomas W.

IDEM’s Plan for
The Road from Good to Great
Elkhart Chamber’s 18th Annual
Environmental & Safety Conference
November 6, 2013
Thomas W. Easterly, P.E., BCEE, Commissioner
Indiana Department of Environmental Management
Good to Great Background
• Good to Great is a 2001 book by Jim Collins
about very successful companies.
• The Hedgehog Concept
- Focus on few simple goals
• The Doom Loop
- Reactive decision making
- Follow short lived trends
• Brutal Facts
- Critical analysis of what you are doing and
the reality of its impacts or ineffectiveness.
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IDEM’s Mission
Before Good to Great
Protecting Hoosiers and Our Environment
IDEM’s mission is to implement federal and state
regulations to protect human health and the
environment while allowing the environmentally sound
operations of industrial, agricultural, commercial and
government activities vital to a prosperous economy.
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How Does IDEM Protect
Hoosiers and Our Environment?
• Develop regulations and issue permits to
restrict discharges to environmentally safe
levels.
• Inspect and monitor permitted facilities to
ensure compliance with the permits.
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How Does IDEM Protect
Hoosiers and Our Environment?
• Use compliance assistance and/or enforcement
when people exceed their permit levels or
violate regulations.
• Educate people on their environmental
responsibilities.
• Clean up contaminated sites to eliminate public
exposure to toxics and return properties to
productive use.
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Performance Metrics June 2005
Quality of Hoosiers' Environment
Result
Target
Comments
% of Hoosiers in counties meeting air quality
standards
61%
100%
80%
12 counties & 2,408,571 of
6,195,643 above standard
% of CSO Communities with approved programs
to prevent the release of untreated sewage
4%
100%
20%
75% by 2007 is goal
Permitting Efficiency Total calendar days accumulated in issuing environmental permits, as determined by state statute*
Land
100,013
66,565
86,864
Air
511,000
207,000
385,000
Water
301,000
48,000
200,000
* Places emphasis on back logged permits
Compliance Total percentage of compliance observations from regulated customers within acceptable compliance standards*
Inspections
95.46%
97%
75%
Self reporting
97.11%
99%
95%
Continuous monitoring (COM)
99.19%
99.90%
98.95%
* Tracks observations and not just inspections
Organizational Transformation Budgetary agency dollars spent on key outside contracts for core agency functions.
Dollars spent on outside services per year
$6,179,367
$0
$3,447,017
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Performance Metrics September 2013
Result
Target
Comments
Quality of Hoosiers' Environment
% of Hoosiers that live in counties that meet air
quality standards
87.64%
100%
80%
Muncie Lead; Ozone in Clark, Floyd,
Greene and LaPorte Counties, Sulfur
Dioxide in parts of Daviess, Marion,
Morgan, Pike and Vigo Counties
% of CSO Communities with approved programs
to prevent the release of untreated sewage
99.07%
100%
90%
98+9 (107) out of 99+9 (108). Not
Gary
% of Hoosiers that receive water from facilities in
full compliance with safe drinking water
standards
99.40%
99%
95%
Permitting Efficiency
Total calendar days accumulated in issuing environmental permits, as determined by state statute*
Land
Air
Water
22,647
49,179
32,269
31,714
55,740
57,859
35,445
62,298
64,666
37,310 statutory
65,577 statutory
68,070 statutory
* Places emphasis on back logged permits
Compliance
Total percentage of compliance observations from regulated customers within acceptable compliance standards*
Inspections
96.77%
97%
75%
Self reporting
97.99%
99%
95%
Continuous monitoring (COM)
99.83%
99.9%
99.0%
* Tracks observations and not just inspections
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Permits--Percent of Statutory Days
Percentage of allowable days
250
200
150
100
50
0
2005
2006
2007
2008
2009
2010
2011
2012
2013
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IN
0.0%
ID
OR*
AK*
NH
MA
DE*
CT
VT*
IA
HI*
MI
SC*
MO
SD*
WI
MT*
IL
CA*
KY
W…
NM
CO*
NJ*
RI
WV
UT
PA
GA*
DC
W…
TN
MN*
KS*
AZ*
NE*
NY*
MD
AL*
MS
TX*
OH
NC*
OK*
ME*
VA
FL*
AR*
NV
ND*
LA*
Best in NPDES Permitting
Total % Current Wastewater Permits
120.0%
100.0%
80.0%
60.0%
40.0%
20.0%
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Water Quality
Indiana Combined Sewer Overflow Status
120
100
80
U.S. EPA
Responsibility
60
40
IDEM
Responsibility
20
0
Total
Legal
Agreement
Approved
Plan
Completed
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Where do we go from here?
The Roadmap for Indiana and IDEM
IDEM’s Plan for The Road from Good to Great
addresses three goals of the Roadmap for
Indiana:
• Increasing private sector employment (Goal 1)
• Attracting new investment in Indiana (Goal 2)
• Improving the health, safety, and well-being of Hoosier
families, especially children (Goal 3)
– Clean Air
– Abundant Clean Water
– Protect Water and Land from both new and historical
pollution
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Achieving our Goals:
Challenges
•
•
•
•
•
Different media – air, land, and water
Different sources of pollution
Different pollutant behavior or migration
Different laws and oversight
Different tools
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IDEM’s Hedgehog Concept
Our Updated Mission
“Protecting Hoosiers and our environment
while becoming the most customer-friendly
environmental agency.”
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IDEM’s Hedgehog Concept
Implementing the Hedgehog concept requires
excellent customer service, a business-friendly
agency, and a transparent, responsible regulatory
process that:
•
Minimizes restrictions on economic and human activities to create a
business friendly environment.
•
Establishes and expands partnerships.
•
Meets all federal requirements.
•
Is understandable and predictable.
•
Results in speedy and permanent approvals for proposed activities.
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The Road from Good to Great
Planned actions:
•
•
•
•
•
•
Establish a one-stop water permitting portal
Pursue flexibility in allocating resources
Master our message
Concentrate on core functions
Increase efficiencies
Extract ourselves from programs that add
little value
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The Road from Good to Great
Establish a one-stop water permitting portal:
• Water management currently scattered in
five state and three federal agencies
• Potential action items:
− Improve coordination and/or consolidate state programs.
− Obtain delegation of the U.S. Army Corp of Engineers
wetlands permitting program (404).
− Develop an “in-lieu” fee program for wetlands impacts.
− Obtain delegation for the Underground Injection Control
program for all well classes (DNR currently does wells
associated with oil and gas extraction).
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The Road from Good to Great
Pursue flexibility in allocating resources
segregated by fund:
• IDEM currently has 12 legally restricted dedicated funds.
• Some of these funds have income in excess of needs, others
can not fully fund the intended activities.
• Restrictions on ability to use taxpayer contributed funds.
• Flexibility would allow IDEM to shift resources according to
need.
• Increases IDEM’s ability to be responsive.
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The Road from Good to Great
Master our message:
• Improve communication with appropriate legislative
and agency heads.
• Increase our direct engagement with the public,
editorial boards, and the media.
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The Road from Good to Great
Concentrate on core functions:
• Historically (pre-2005), IDEM often embarked on
initiatives promoted by small U.S. EPA grants that
did not significantly improve the environment.
• IDEM will avoid this “doom loop” by evaluating
every initiative against our Hedgehog Concept.
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The Road from Good to Great
Concentrate on core functions (cont.):
• Permitting
• Compliance
• Remediation
• Air quality
• Land quality
• Water quality
• Environmental stewardship
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The Road from Good to Great
Increase efficiencies:
• Lean and Kaizen
• Work to employ appropriate technology
accelerators:
– Share Point
– Virtual File Cabinet
– Digital Inspector
– TEMPO 360 data management system
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The Road from Good to Great
Extract ourselves from programs that add little
value:
• IDEM and IDHS are working to consolidate into
IDHS a number of activities related to hazardous
materials:
− Inventory reporting (Tier 2)
− Fee collection
− Local Emergency Planning Commission management
• Reevaluate non-regulatory programs.
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The Brutal Facts
Three broad based issues identified:
• The level and allocation of resources, including
personnel.
• Laws and requirements outside of our control.
• Lack of success in communicating issues and
perspectives inside and outside of our
organization.
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The Road from Good to Great
Planned actions—summary:
• Establish one-stop water permitting portal
• Pursue flexibility in allocating resources
• Master our message
• Concentrate on core functions
• Increase efficiencies
• Extract ourselves from programs that add
little value
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Questions?
Tom Easterly
Commissioner
Indiana Department of Environmental
Management
317-232-8611
[email protected]
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